Hunters Knowle reviews

★★★★★ 5/5

Google

​I recently had a fantastic experience securing a property through Hunters in Knowle. The entire process was handled with professionalism, but it was the personal touch from the team that really stood out. ​The Team Members Who Made a Difference: ​Amy (Lettings Negotiator): Amy was my primary point of contact and was truly exceptional. She went above and beyond with her communication, keeping me updated at every stage. I particularly appreciated her willingness to facilitate reasonable adjustments, making the transition into my new home smooth and stress-free. ​Angela Romojaro: I viewed several properties with Angela, and her energy is infectious! She made the viewing process enjoyable and was incredibly proactive in showing me options that fit my needs. ​Angela Ward: A huge thanks to Angela Ward for her efficiency. When I needed to reach Amy, she ensured I was diverted quickly and stayed helpful throughout the hand-off process. ​Why I Recommend Them: ​Finding a place can be a daunting task, but the team at Hunters Knowle works like a well-oiled machine. They are responsive, empathetic to individual requirements, and genuinely energetic about what they do. ​Bottom line: If you’re looking for a letting agent that combines clear communication with a friendly, "can-do" attitude, look no further than this office

Barbast · 17 March 2026

★★★★★ 5/5

Google

Fantastic service from Leanne and Amy. They have taken all of the hard work out of getting my flat let out, including getting decorators in and arranging small repairs, arranging a floor plan for the advert and and EPC. Everything has been run past me for agreement before proceeding, and checked by them once complete. I've been kept up-to-date throughout the whole process.

George · 17 February 2026

★★★★★ 5/5

Google

A wonderful service from Amy & Hunters who sorted us a house to rent in record time! Amy was so helpful answering our many questions as first time renters and her efficiency was exceptional! Without her we wouldn’t have been able to sort a rental in time. Thank you for all your hard work.

Gemma · 17 February 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I recently moved into home and Leanne and Amy have been fantastic during this process. Everything went smoothly and on time. Any questions I had were answered promptly and they have been a great support.

Kirsty · 17 February 2026

★★★★★ 5/5

Google

The team at Hunters Knowle, especially Amy, have been excellent at managing our application for tenancy and guiding us through the process. Communications were polite, quick and efficient throughout.

Eesa · 17 February 2026

★★★★★ 5/5

Google

Very happy with the service. Amy was extreemly good and everything was done on time and our move in was a pleasure. Thank you

Marguerite · 17 March 2026

★★★★★ 5/5

Google

I always use hunters for letting my properties out as a landlord and there service is second to none. Amy is my contact and always goes above and beyond for me and my tennants and makes my life easy with the whole process. Would definatly advise using hunters over many other estate agents for service and cost.

Mark · 17 February 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

We are very happy with our right decision to leave our flat into Hunters hand: with very professional and efficient works from Hunters Solihull team, five views were arranged within one week when our flat was put onto the market, and three offers received. Everything went through very smoothly until our preferred potential tenant unexpectedly pulled out due to an unforeseen cause. Hunters team reacted immediately, and arranged further four views and got three offers, withing one week - amazing! Quickly, reference checking, tenancy documents preparation etc, followed a standard procedure, everything is completed, now new tenant moved in withing 2 weeks. Thank you: Leanne, Summer, the manager Jo and Hunters Solihull team, for your big help. From Lin & Ying

Lin · 11 November 2023

★★★★★ 5/5

Google

Having been with Hunters for many years, we were given the bombshell in January that we had to move as quickly as possible. Leanne was quick to suggest a property new to the market and helped with easing the stress of everything moving house brings. She supported us with finding a new place, the notice period, referencing, deposits and being there whenever I needed to ask yet another question. I think I told her I loved her at one point 😂 when we got the new house. In addition to this, Amy (also from the Knowle branch) was on hand to show us the new place, answer any questions, speak to various people, guide us through any practical issues. She was also a tremendous support and is still doing all she can to ensure we are happy in our new home. What comes across from Amy and Leanne is that they have compassion and understanding about this whole process and how stressful it can be! But they actually care and help their clients massively - so so grateful for their help over the years and particularly 2025! Emma

SNI_WassupHome · 17 April 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

My experience with Hunters has been fantastic. Leanne was so friendly and helpful. A big thank you to her for making the process so easy. Highly recommend them for anyone looking to rent. :)

Mel · 19 July 2025

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

Thank you to all the team at Hunters Solihull, in particular Leanne and Jo - Leanne ensured that I was kept up to date and in the know of what was going on each step of the way as well as making sure that the process went as smoothly as possible. Jo stepped in during Leanne's absence to make sure that our application was not at a halt or hindering the move in date. Definitely recommend - friendly and very helpful team.

Shawn · 11 November 2022