Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat and reliable service
Great and reliable service. Due to circumstances I wasn't able to come for a physical viewing of the flat, but Konrad Kruk made sure to send all the necessary information I needed to make a good decision through recordings and pictures. Nicole Fingerhut helped me through the process of signing the contract and quickly provided me with all useful documentation. They were very transparent on where we were in the process and always kept me informed and updated.
Eline · 19 April 2024
Agent replied · 22 October 2024
Thanks so much for taking the time to leave us a 5-star review. Really appreciated!Thanks,Konrad and Nicole
★★★★★ 5/5
TrustpilotPeter Pietrzak
Peter Pietrzak is the estate agent that helped me over the last few weeks to move into my new property. From the outset, Peter was incredibly attentive when it came to email correspondence and answering any queries I had on both email and over the phone. Prior to moving in, I requested to view the property again to take an inventory and without hesitation Peter met me there at my convenience. I have to credit the smooth transition into my property to Peter who ensured all my questions were answered. His communication was second to none and I highly recommend Peter to anyone looking to move into a new home. Thanks again.
Elise · 4 March 2024
Agent replied · 22 October 2024
Thank you ever so much Elise, for your kind review. It was a pleasure finding you a new home. Thank you. Peter
★★★★★ 5/5
GoogleWe were buying our house via Hunters and Mia Pearce-King was our main contact. She really does deserve ⭐️⭐️⭐️⭐️⭐️- she was very responsive, professional and you really felt listened to. Nothing was too much trouble for her, she really does understand what being client-centred means and is a credit to and a real asset to Hunters.
Liz · 11 February 2026
★★★★★ 5/5
TrustpilotLetting made simple
Have been letting through KF for a couple of years and the agent, Phillip Dunn, has made things very easy. The flat was let within hours of going live. There were a few teething problems with the place being a new build, and he was largely successful in keeping any stress away from me. Now the flat seems to be working fine with only the usual wear and tear problems and Phillip deals with issues without fuss, keeping me up to date on problems and suggesting fixes which are costed and only require a yes/no answer. Basically, it's letting made simple
Jamcam · 28 February 2024
Agent replied · 22 October 2024
Thank you Jamie, it is a pleasure to be trusted to look after your property., Phillip
★★★★★ 5/5
GoogleVery impressed with both Ben and Mia. Can’t fault the service level we received from start to (almost) finish!
Mia was always punctual for viewings and gave us feedback either after viewings or first thing the following day. Any queries we had were dealt with professionally and we were/are being kept informed of progress at every step.
Again, very impressed and would definitely recommend Hunters Solihull.
Dawn · 11 November 2025
★★★★★ 5/5
TrustpilotStine Kaus found our dream home
Thanks to Stine Kaus we are now living in a newly refurbished flat in West London. She perfectly understood our wants and didn‘t spam us with random properties that didn‘t meet our needs, like all other agencies did. Upon finding the gem, she made sure we would not lose it to the competition and was responsive day and night to any questions. After such stellar service we‘d want to move again, just to experience it a second time 🥰
EF · 10 March 2024
Agent replied · 22 October 2024
Dear Emily, Thanks so much! It has been a pleasure to move you into your new flat!I hope you are settled, speak soon!Best wishes,Stine
★★★★★ 5/5
GoogleHunters Solihull have just completed a letting for me and would certainly recommend their services. Quick, Efficient and always on hand to answer any questions. All matters were dealt with professionally and helpfully. Special thanks to both Rebecca Beswick and Abi Benbow!
Greg · 11 September 2026
Agent replied · 11 October 2026
We are delighted to hear your letting was handled so efficiently. Thank you for the kind words about Rebecca Beswick and Abi Benbow, we'll be sure to pass them on. We appreciate your recommendation.
★★★★★ 5/5
TrustpilotLouna was absolutely superb…
Louna Del Barrio was absolutely superb throughout the entire process of finding and securing a home that met our needs. She was exceptionally efficient, diligent and reactive to all of our requests ensuring the entire transaction was smooth and seamless. When moving into our property Louna and her colleague Walid Javadi were helpful, resourceful and charming resolving every little issue that materialised.
Ian · 9 December 2024
Agent replied · 28 December 2024
Dear Ian, Thank you for taking the time to write about your experience with us. Walid and I hope you will be settling in nicely in the new property and enjoy the neighbourhood. Best wishes, Louna
★★★★★ 5/5
TrustpilotWonderful experience with Walid Javadi
Our experience with Knight Franks was fantastic, thanks to Walid, our primary contact. He was incredibly friendly, helpful, and patient. Walid never pressured us and actively encouraged us to thoroughly inspect the property and ask any questions we had. He even provided valuable advice beyond what we initially asked for. All further interactions with Walid and the agency were highly positive and professional. Walid made our move a smooth process, and we wouldn't hesitate to recommend him.
Hayk · 30 March 2024
Agent replied · 22 October 2024
Dear Hayk,A sincere pleasure to have worked with you to find a new home for your family. I’m very grateful for your cooperation and trust in this process, and very much hope my advice proves useful in due course.Very best, Walid.
★★★★★ 5/5
TrustpilotProperty management
Henry Nwokejiobi is my account manager for managing the property that I have for rental. He is very responsive towards my requests to get in touch with the tenant for property maintenance issues. Have no issues with the property so far and so far had my mind at ease with him looking after my account. Please continue to keep up with the good work!
Fenny · 1 November 2024
Agent replied · 22 October 2024
Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry
★★★★★ 5/5
TrustpilotGreat Service
I have instructed KF many times over the years, letting my properties. Phones are answered promptly and calls always returned if the agent isn’t readily available. I can honestly recommend the Lettings Manager Chris Paxton and sweet Mandy from Renewals. They are always on the case and fair for both Landlords and tenants.
Inez · 16 June 2026
Agent replied · 23 June 2026
Thank you Inez for your kind review and for taking the time to leave such a lovely review for us. It is a pleasure working with you and we are thrilled you come back every year.
Thank you.
Christopher and Mandy
★★★★★ 5/5
TrustpilotGreat people to work with
Excellent brochure and house description.
Friendly well briefed people showing the house
Good behind the scenes vetting of possible buyers
Excellent final stages of communication on a complicated sale.
Lovely people to work with at all times
Robert · 1 October 2026
Agent replied · 10 October 2026
Dear Robert
What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year!
Best wishes
Laura and the Knight Frank North Hampshire team
★★★★★ 5/5
TrustpilotDan and Tom were fantastic during my…
Dan and Tom were fantastic during my sale - they sorted all difficulties with professionalism and patience.
Anna · 16 March 2026
Agent replied · 22 October 2024
Hi Anna,
It’s been a pleasure to work with you, and sell your property!
We were delighted to help with the planning permission process, and get the sale over the line.
All the best,
Dan, Tom and the Knight Frank Cobham team
★★★★★ 5/5
TrustpilotJamie Vass was an absolute pleasure to…
Jamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!
Joe · 19 June 2024
Agent replied · 22 October 2024
Many thanks Joe, I appreciate your kind words. Naturally we were ecstatic to be your first choice, I also thank you for your trust in me to help find your tenant and you had a good experience. I wish you all the best, speak soon. Jamie.
★★★★★ 5/5
TrustpilotA huge heart felt thanks to Stine…
A huge heart felt thanks to Stine Klaus.I have been in the property industry for over 45 years, and have to put Stine at the KF Notting Hill branch at the top of the tree, she has always being charming and happy to help no matter what was needed, and often went beyond the call of duty to help us with our letting.Well done to Stine, I hope I am lucky enough that we can work together very soon, we will be recommending you to everyone we know and anyone who will listen!
Mr · 18 December 2023
Agent replied · 22 October 2024
Dear Mr Cramer,I am very flattered reading this wonderful review - Thank you very much!It has been a pleasure to work with you and I will look forward to any future business.All the best,Stine
★★★★★ 5/5
TrustpilotThe Sale of our house through the Clifton Office
We finally exchanged contracts over the sale of our house today after a lengthy period which was far from straightforward. Rachael Hancock has been an absolute star throughout, keeping us well informed in a very efficient and professional way. Thank you so much Rachael, your efforts are greatly appreciated. Rachel Bews has organised viewings to fit in with us, following up as necessary and thank you very much Rachel. David and Jane Farrar.
David · 24 April 2024
Agent replied · 22 October 2024
We are so pleased that we finally managed to get the exchange. Thank you for your kind instruction and patience you were an absolute pleasure to assist.
★★★★★ 5/5
TrustpilotKnightfrank is the best in UK
Knightfrank agents team is the best I meet and use in UK. They are efficient, warm hearted and professional. I live in overseas country but Knightfrank people help me solve all the things. I will continue use them. Especially I would like to praise Robert and Phoebe for their kind service.
Amy · 19 June 2026
Agent replied · 22 October 2024
Dear Amy,
Thank you for taking the time to share your experience.
It was a pleasure working with you and I’m delighted we achieved a positive and efficient result.
We look forward to working with you again.
Best regards,
Robert, Phoebe and the Hampstead Lettings Team
★★★★★ 5/5
TrustpilotProfessional and reliable service
I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.
Yuichi · 20 May 2026
Agent replied · 27 May 2026
Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again.
Jack
★★★★★ 5/5
GoogleHunters have been extremely professional and friendly in helping us with our recent move. Abi particular is the agent who has helped and guided with great patience and a smile, a pleasure to work with. Thank you all
Eileen · 11 September 2026
Agent replied · 11 October 2026
We are absolutely thrilled to hear about your recent move experience. Abi's patience and guidance clearly made a difference. We'll pass your kind words on to her and the wider team. Thank you, Eileen.
★★★★★ 5/5
TrustpilotKatie and Kavita have made my whole…
Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!
MsL · 4 September 2026
Agent replied · 23 September 2026
Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy.
Kind regards,
Kavita, Katie and the Knight Frank Ascot Lettings team
★★★★★ 4/5
TrustpilotLed by Victoria Miles in the Esher…
Led by Victoria Miles in the Esher Branch the sales team were competent and communicative at all times. Their advice as our trusted advisors was much appreciated throughout the process. Victoria used her initiative and kept feedback and dialogue detailed and clear, always reaching out by phone when anything needed further clarification or explanation.
Katie · 21 May 2026
Agent replied · 27 May 2026
Thank you very much for your kind feedback. It was a pleasure to support you throughout the process.
I’m delighted to hear you felt well informed and cared for, and I truly appreciate your recognition of the team’s efforts.
Wish you and the family all the best!
Victoria and the Knight Fran Esher Team
★★★★★ 5/5
GoogleMy property was previously managed by Searchers prior to Hunters taking over. James Taylor was managing my property with Searchers. When I was told Hunters would be taking over, knowing James was also transitioning over and working for Hunters, it immediately relieved any nerves with a new company taking over the management of my property.
Since James has managed my property, he has always been responsive and any communication clear with what is going on or is required regarding maintenance for myself and any issues that may have arose with tenants.
I would recommend James for property management.
Kieren · 23 October 2023
Agent replied · 22 October 2024
Thank you for your review! James certainly is an asset to the team 😊 …
★★★★★ 5/5
TrustpilotRenewal Agreement - Brigette
I recently had to renew an agreement with a tenant. Brigette from renewals helped me through this process; everything was easy and well thought out. Brigette helped coordinate with the lettings teams, was transparent, quick, and clear with her communications, and completed the renewal without a problem. Thank you Brigette for your help with this and for making this process easy.
Jon · 16 October 2024
Agent replied · 28 December 2024
Thank you for your kind review Jon. It was an absolute pleasure assisting you with the lease renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotAdam and Maisie were great to work…
Adam and Maisie were great to work with. As a lawyer, it was great to have proactive agents who were prepared to get involved to discuss various points with the lawyers on the other side as well - between us all we worked very well as a team, and given everyone has the same end goal, their involvement really helped push matters forward - I look forward to working with them again soon!
Charles · 13 March 2024
Agent replied · 22 October 2024
It has been good working with you on this transaction and thank you for making the process so smooth. We will certainly look to do more with you in the future, many thanks. Adam and Maisie.
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