Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEndless thanks to Lucy and Ivanka
Endless thanks to Lucy and Ivanka, who supported us from the beginning to the end of our house rental process in London. They made this difficult process easy for us and were always supportive. Their communication and guidance were amazing. Their kindness was always at the forefront. Many thanks again and again 🙏🏻
Salim · 10 October 2024
Agent replied · 22 October 2024
Dear Salim, Thank you so much for leaving such a lovely review. We hope you love your new home. All the best, Ivanka and Lucy
★★★★★ 5/5
TrustpilotSuccessful rental renewal
I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!
Jane · 24 September 2024
Agent replied · 22 October 2024
Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIf I could leave 6 stars, I would!
If I could leave 6 stars, I would! I made the decision to rent my apartment in Battersea (I couldn’t sell it due to the economic downturn) and James S. did a fantastic job! Super responsive, efficient and provided me with the best advice for a seamless experience. Within 2 weeks, I had new tenants moving in, at above asking price! I could not recommend James more, he’s really been truly amazing!
Eloise · 27 September 2023
Agent replied · 22 October 2024
Thank you so much for the kind review, Eloise.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 5/5
TrustpilotShantel Sikanartey has been my property…
Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.
Kathleen · 13 December 2024
Agent replied · 28 December 2024
Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel
★★★★★ 5/5
TrustpilotJade is a superb advisor
Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.
Sara · 22 October 2024
Agent replied · 28 December 2024
Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade
★★★★★ 5/5
TrustpilotWell organised, creative and knowledgeable agents
Unquestionably the agent that knew the local market best. They took time to understand the key details of the property, worked very hard to market it successfully and continued to drive the process consistently over a long period of time.
Tony · 16 June 2026
Agent replied · 23 June 2026
Dear Tony,
Thank you so much for leaving this review. The whole Winchester team worked to get this over the line in a difficult market, but we got there in the end! The village won’t be the same without you!
Best wishes
Ed and the Knight Frank Winchester team
★★★★★ 5/5
TrustpilotThank you Louie Mae and team Awesome!!!
After 16 years It’s with a heavy heart that I leave my lovely flat in January , I would like to take the opportunity to personally thank Louie Mae & her excellent team at Trinity church sq . They have looked after me really well, they where responsible, supportive and nothing is too much effort. I wish them all a happy Xmas and new year ..John Lyons
John · 22 December 2023
Agent replied · 22 October 2024
Thank you ever so much for your kind review. It really has been a pleasure assisting you. You will be missed in the community. Thank you again and please stay in touch. Louie-Mae and Team
★★★★★ 5/5
GoogleMia was an amazing young lady, very polite and a real joy to work with. I could tell she really genuinely wanted to help me and was honest which is very rare to find these days unfortunately. I can’t thank you enough for all your guidance and support. You’re a real asset to hunters god bless take care. 👍 …
Wahid · 4 August 2025
★★★★★ 5/5
TrustpilotFlat 50 Sharp House: Daniel Lloyd
Daniel Lloyd has been consistently very helpful and timely with his responses to our queries and issues, throughout our tenancy,
Alex · 22 October 2025
Agent replied · 23 October 2025
Thank you for your kind feedback. I am pleased to hear that my support throughout your tenancy has been helpful and timely. It has been a pleasure assisting you, and I remain committed to providing a high standard of service. Should you require any further assistance in the future, please do not hesitate to get in touch.
Daniel
★★★★★ 5/5
TrustpilotWe have had a wonderful experience with…
We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!
Rebecca · 20 May 2024
Agent replied · 22 October 2024
Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotVery positive experience!
Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!
Krešimir · 15 November 2024
Agent replied · 28 December 2024
Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi
★★★★★ 5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Eng · 18 June 2024
Agent replied · 22 October 2024
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
★★★★★ 5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Ceylan · 14 June 2024
Agent replied · 22 October 2024
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
★★★★★ 5/5
GoogleBecky, Abi and Hayley from the Solihull letting have been helpful in getting our property re-let to new tenants. Good service, thank you.
Jonathan · 27 September 2026
Agent replied · 11 October 2026
Thank you, Jonathan. We're pleased Becky, Abi, and Hayley provided good service in getting your property re-let. We'll pass your kind words along to the team.
★★★★★ 1/5
GoogleAfter enquiring about a rental property, we attended a viewing and submitted an application straight away. We also enquired about viewing another property and was advised an appointment would be arranged. This was a few weeks ago and we heard absolutely nothing from them since! And BOTH properties were let quite soon after and the second one, they even dropped the price on it and we never even got to view it!! Absolutely disgusting lack of communication, especially as they knew our family was desperately looking for a home as our current landlord has sold up! Would never recommend any potential tenants to use them at all!
EDIT TO REPLY: I have received NO emails from you at all. And I check my spam/junk folder regularly every day just in case too. I had followed up our application by telephone a few days later to make sure it had been received and also to confirm that a viewing was being arranged for the other property and I was advised that you were just waiting on a date. That was the last I heard from your company.
Tabatha · 23 October 2022
Agent replied · 22 October 2024
Hi Tabatha, you were sent an email from us shortly after you applied for the property explaining that the Landlord had asked us to suspend marketing due to a change in her circumstances. You were also asked in this email if there were any other properties you wanted to view but did not reply.
★★★★★ 5/5
TrustpilotGreat experience and excellent service
I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.
Grace · 15 July 2024
Agent replied · 22 October 2024
Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!
★★★★★ 5/5
TrustpilotThe company helped me in many ways,
The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.
Jaser · 25 May 2024
Agent replied · 22 October 2024
Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
GoogleI rent house through hunters it used to be searchers the hunters brought them out since they have been in charge things that needed doing on the property have been sorted thanks to Alanis Griffin she has been great thank you and thanks to Becky and Mark for doing the work
Luke · 11 October 2025
★★★★★ 5/5
TrustpilotYour company’s pride
I'm extremely happy with the service provided by my property manager Jocelyn Zhang. She has been nothing but professional, patient, and kind throughout the entire process. Her assistance made everything so much easier, I feel London is my home just because of her! I appreciate her dedication and support. Highly recommend!
Amy · 6 September 2024
Agent replied · 22 October 2024
Thank you so much for the review, Amy! I really appreciate your kind words and am glad to hear you’re satisfied with my service.All the best,Jocelyn
★★★★★ 5/5
TrustpilotCatrin Baker - Property Management
We have been working with Catrin since moving into our property in February. Catrin has been very responsive and helpful with getting the right contacts in for things we've needed support with around the apartment. We greatly appreciate her sense of urgency and her help!
J · 6 December 2024
Agent replied · 28 December 2024
Dear Jacqueline and JoeThank you for your kind words. It was a please to be able to assist and have your issues resolved for you. Kind regardsCatrin
★★★★★ 5/5
TrustpilotTomos and Stan sealed the deal
Tomos Miller has been brilliant and well informed, and was helpful and responsive in giving us a second property tour at short notice; Stan Fung also being quick to respond and communicate, being helpful with any queries; helping us make an informed decision and the process smooth and easy overall; thanks guys!
Farooq · 15 August 2024
Agent replied · 22 October 2024
To receive positive feedback on how Stan and I addressed enquiries is very rewarding.Kind regards,Tomos
★★★★★ 5/5
TrustpilotExcellent service from the beginning to…
Excellent service from the beginning to the end, very professional team members, excellent communication. Highly recommended for high end properties!
Serge · 7 October 2026
Agent replied · 10 October 2026
Hi Serge,
Thank you for your kind review. It has been a genuine pleasure working with you and assisting in securing new tenants for your property.
We appreciate your trust in us and wish you all the best moving forward.
Kind regards
Robert & David
★★★★★ 5/5
TrustpilotMichael Fox has been the property…
Michael Fox has been the property manager for my flat for over a year. He has been extremely efficient and dealt with any issues with the flat or tenants. He responded to emails promptly and provided updates for any issue which was ongoing.Oliver Hepplewhite head of lettings was also very helpful.
Jetcocker · 29 August 2024
Agent replied · 22 October 2024
Thank you Sanjeeva, it has been a pleasure to work with you.Kind regards,Michael and Oliver
★★★★★ 5/5
TrustpilotGreat experience
Our agent Beth went above and beyond helping us with our move. She showed us the area, gave us valuable insights on commute times, schools etc and was very responsive and reliable. It felt like she was genuinely interested in finding the right place for us.
Elizabeth · 13 November 2024
Agent replied · 28 December 2024
Hi Elizabeth, Thank you for your kind words. It’s been a pleasure working with you and I’m sure we will cross paths in the future. Best, Beth
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