Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte has been amazing and has…
Charlotte has been amazing and has helped us with our renewals with ease. She was very prompt with her emails and negotiated really well on our behalf. It was a relatively easy and quick process - all thanks to Charlotte!
Neha · 25 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. It has been a please working with you. Please don’t hesitate to contact me should you require anything further.Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotBrilliant Louna Del Barrio!
Louna has demonstrated exceptional qualities from first contact through to my moving in. She offered an outstanding service in every possible way. Super available, super responsive, diligent, taking initiatives when spotting potential issues ahead. Very good communication and social skills as well, keeping me informed every step of the way, in a warm and friendly manner. I would add she also manifested great people and project management skills, efficiently juggling with the different parties involved. I would trust her with my projects and recommend her any day.
Emilie · 29 November 2024
Agent replied · 28 December 2024
Dear Emilie,Thank you for your kind words. The pleasure was all mine. You were a delight to deal with during the entire process, and I wish you and your daughter the best possible time in the new home.Kindest regards,Louna
★★★★★ 5/5
TrustpilotTimely and Thoughtful Service
We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.
Not · 18 June 2024
Agent replied · 22 October 2024
Thank you for your kind review. It is a pleasure working with you. Charlotte
★★★★★ 5/5
TrustpilotWalid is a an asset on a rental journey
I would like to start by saying I would a 100% recommend Walid. He goes above and beyond his scope of a letting agent. Walid ensures that the moving process is smooth and ensures that the delivered property meets the standards that he has set….which are high.
Susie · 13 March 2024
Agent replied · 22 October 2024
Dear Sue,Thank you for your kind words. I am pleased that I was able to play a small part in ensuring your move went as planned. Best,Walid
★★★★★ 5/5
TrustpilotBrigette from renewals
Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.
Amy · 29 May 2024
Agent replied · 22 October 2024
Dear AmyThank you for your kind words. It was a pleasure assisting with the renewal of your lease.Kind regardsBrigette
★★★★★ 5/5
TrustpilotRenting with Walid
Walid has been great and it has been a real pleasure to deal with him. He negotiated on my behalf with the landlord fairly and has been available to accommodate my requests to the extent those were feasible. One of the best experience I had with real estate agents in London.
Domenica · 15 December 2023
Agent replied · 22 October 2024
Thank you Domenica. It was a pleasure assisting you. Walid
★★★★★ 5/5
TrustpilotVery good service
The agency was very helpful to assist with a tenancy in Cobham at a very short notice. It all worked out. Especially Jamie Vass was helpful and responsive during the last days before we could move in.
Dr · 9 September 2024
Agent replied · 22 October 2024
Many thanks Ekaterina, it was a challenging process with such swift timescales to work to but I am glad you have started to settle in. Please do feel free to reach out if I can ever help at all in the future,Jamie
★★★★★ 5/5
TrustpilotA Seamless Experience
We recently purchased a new build house in the Cotswolds through KF in Stow on the Wold. The property went to best and final offers and our offer was accepted.I have to say after buying and selling many properties over the years this was the most seamless transaction that I have experienced. All my queries and questions were responded to immediately and always in a most agreeable manner.All the staff were charming and genuinely helpful. Helen Waddilove looked after the purchase and was extraordinarily efficient and helpful throughout.From my personnel experience I cannot recommend this office enough and certainly exceeded any expectations.
Tim · 25 November 2024
Agent replied · 28 December 2024
Thank you very much for the lovely review Tim. We hope you enjoy your wonderful new home.Best wishes, Helen and the rest of the team
★★★★★ 5/5
TrustpilotWriting regarding Allan McSween who was…
Writing regarding Allan McSween who was an absolute professional in every regard. He dealt with a deposit dispute promptly and efficiently, with the utmost courteousness and was more than willing to help- as well as displaying experience and fairness. A real pleasure to work with him. Thanks Allan.
Donna · 16 February 2024
Agent replied · 22 October 2024
Thank you so much Donna for your kind words. It was really lovely and a pleasure working with you, and I’m extremely elated with the outcome of the deposit dispute. If you ever need our services again, please do not hesitate to get in touch with us. Kind regards, Allan
★★★★★ 5/5
TrustpilotDear Nadine and Lizzie,
Dear Nadine and Lizzie,I got the welcome hamper!Your service is very thoughtful. The details are in place! Today is the happiest day since I checked in! Thank you very much for your help! Best wishes,Amber
Amber · 7 October 2024
Agent replied · 22 October 2024
Thank you so much for the kind words Amber. It was a pleasure working with you and your family and we hope you’ll be very happy in your new apartment! Lizzie and Nadine
★★★★★ 5/5
TrustpilotSo happy with Sophie
I had a very smooth and satisfied experience with all processes that Sophie has delivered. She is very positive and patient when I met an unexpected situation and found the solution through her profession. She is good at liaising with landlord and other managing companies, instructing me through stages, checking property and fitting in my move in date. She is also very communicative and detailed, I really appreciate her work to make my renting experience a happy one.
Dianting · 20 December 2024
Agent replied · 28 December 2024
Thank you for your kind words, really pleased you had a great experience and looking forward to welcoming you into your new home next year. Sophie
★★★★★ 5/5
GoogleWe cannot recommend Hunters Solihull highly enough!
We were previously with another local estate agent who promised to sell our house quickly and for the best price. They were useless and we were close to giving up trying to move.
Someone recommended Hunters and we thought we’d give it one last try. Henry, Julie and Peter were absolutely brilliant. They sold our house so quickly and painlessly.
We are completing on Friday and moving to our dream house and it is all thanks to the brilliant team at Hunters in Solihull.
We must add that Amelia who has been dealing with the progression of our sale has been fantastic. She has exceeded our expectations.
You might pay a bit more to sell your house through Hunters than with an on-line estate agent (or like the one we tried which is a high street agent charging on-line prices) but you get what you pay for!
Michelle · 24 October 2019
Agent replied · 22 October 2024
Thank you so much for your kind comments. We are delighted that you instructed us and trusted our expertise and that you saw the MASSIVE difference that there is between Estate Agents. Everyone at Hunters wish you well for the future.
★★★★★ 5/5
TrustpilotI had a fantastic experience renting a…
I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!
Caden · 30 July 2024
★★★★★ 5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Chris · 9 September 2026
Agent replied · 22 October 2024
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch.
All the best,
James Ackerley, James Godley and the rest of the Knight Frank Guildford team
★★★★★ 5/5
TrustpilotWell done Jade!
Highly recommend Jade at Kensington branch - we found her to be very efficient, personable and reliable. She is a great communicator and has helped us to achieve a very smooth sale.
SF · 16 November 2024
Agent replied · 28 December 2024
Dear SF,I’m delighted that you’ve had such a positive experience subsequent to instructing us. I look forward to working together with you both again in the future.Best wishes,Jade & the Knight Frank Kensington team!
★★★★★ 5/5
TrustpilotA wonderful experience
Summer was incredibly helpful and flexible while we were searching for a rental property. She was excellent at communicating via email, phone and WhatsApp. I felt as though Summer genuinely cared about finding us a home, which was very refreshing.
AR · 1 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience while searching for a rental property. It was my pleasure to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotAmazing Service from Josh Ward-Brickett
Josh has been nothing short of exceptional in his work with his clients. He has some of the best service I have seen amongst property managers and always provides good advice while delivering efficient and effective solutions whenever problems arise. Thank you for your work.
Ja · 28 March 2024
Agent replied · 22 October 2024
Ja thank you very much for your kind words. I am extremely glad to be able to deliver a best in class service and will continue to do so. Best wishes, Josh
★★★★★ 5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Jess · 17 September 2026
Agent replied · 23 September 2026
Dear Jessica,
Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy.
Kind regards,
Catrin
★★★★★ 5/5
TrustpilotWe dealt with Laura Eaton for our first…
We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.
Bridgeen · 20 August 2024
Agent replied · 22 October 2024
Thank you Bridgeen, it has been a pleasure to assist you and Howard, I hope all goes well with the unpackingKind regardsLaura
★★★★★ 5/5
TrustpilotEfficient and smooth admin under…
Efficient and smooth admin under supervision of Liv Papps
Tufan · 16 September 2026
Agent replied · 23 September 2026
Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.
★★★★★ 5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Sidonie · 13 May 2026
Agent replied · 27 May 2026
Hi Sidonie,
Thank you so much for your kind words. I’m really glad I could help.
Please feel free to reach out anytime.
Best regards,
Ava
★★★★★ 5/5
Trustpilot2024 Renewal with Vinnie
Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.
William · 16 September 2024
Agent replied · 22 October 2024
Dear William,Thank you for the lovely review.It was a pleasure to assist you in the process and thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHenry - Knnight Frank
Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.
Dan · 15 September 2024
Agent replied · 22 October 2024
Thank you very much for your kind words Dan. I pray I continue to deliver high quality service to you as a Knight Frank Client and continue to give my best as your property manager. Thank you once again.Henry
★★★★★ 5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
CY · 11 May 2026
Agent replied · 22 October 2024
Hi Catherine,
Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you.
Best regards,
Ava
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