Hunters Solihull reviews

★★★★★ 5/5

Trustpilot

Interested, efficient and extremely supportive

On the initial visit Tom was genuinely interested in the property and asked very relevant questions to flush out any issues which could affect the sale, from septic tank to boundaries and drains. Since then the support from Fiona has been outstanding - she has become a friend in very stressful circumstances as well as being an efficient and effective partner who was ahead of the game and ensured that everything ran smoothly. I am truly grateful.

JS · 11 June 2024

★★★★★ 5/5

Trustpilot

Jamie-Leigh from Knightfrank

I have been dealing with Jamie- Leigh from Knightfrank for a number of years now and I can honestly say she has been fantastic to deal with through out the process of the rental hence why I continue using Jamie-Leigh and her team in the future

Eamonn · 23 May 2024

★★★★★ 5/5

Trustpilot

Highly responsive property manager

KF is the property manager of the flat I rent. I had a blockage of my shower drain which needed urgent/same day fixing and KF had a plumber in the property within hours. Impeccable response and problem solved.

B · 18 March 2026

★★★★★ 5/5

Trustpilot

Louna Del Barrio was great she helped us during…

Louna was great she helped us during the process of moving in to our new apartment, she was so helpful always answering our questions and returning to our calls or inquiries as soon she gets them

Sarah · 3 November 2024

★★★★★ 5/5

Trustpilot

Great experience with them

Great experience with them. Been a tenant for 4 years and KF manages the property. Always replying within a couple of hours, and it's been a great relationship so far.

Alexandre · 18 May 2026

★★★★★ 5/5

Trustpilot

Goodman Fields Property Manager Review

My Property Manager and the team was responsive to my tenant's needs and took great care of my apartment unit in the last 5 years. In particular, I have to thank Ms. Toru Yoshioka for her strong execution abilities and attention to details.

Brenda · 10 July 2024

★★★★★ 5/5

Trustpilot

Maisie at the Esher branch was very…

Maisie at the Esher branch was very efficient and always at the end of the phone when I needed to talk. Five star service thank you

Victoria · 16 June 2026

★★★★★ 5/5

Google

Had an amazing experience with Abi from Hunters, she emails back so quick and has been so helpful whilst going to the letting process. Thanks Abi

Rebecca · 11 February 2026

★★★★★ 5/5

Trustpilot

Shannon Adjei was so helpful through…

Shannon Adjei was so helpful through the process of the end of tenancy and the tenants deposit. It was good to have someone who knew the system and could guide me through a potentially tricky process.

Philippa · 30 October 2024

★★★★★ 5/5

Trustpilot

Amazing help and support from Walid…

Amazing help and support from Walid Javadi in finding the right place for me and settling in. Walid was very professional, responsive, full of care and attention to detail - really like no other agent I have met before. Thank you Walid for your great job!

Ivan · 14 May 2024

★★★★★ 5/5

Google

Great service. Friendly and flexible approach with a personal touch. Very responsive service.

Ansaf · 11 September 2026

★★★★★ 5/5

Trustpilot

I couldn't ask for better.

I want to draw attention to the immediate impact my new Property Manager Ruby Goddard has made. Upon taking over my account she had to sort through and relay a number of costly unresolved issues (not the best way to be introduced to a client). We worked together and within three days she clarified, negotiated and settled action to be taken - I couldn't ask for better. Thank you Ruby and also thanks to Heather Smith the Regional Property Manager for her ability to find and appoint good people.

David · 20 September 2020

★★★★★ 5/5

Trustpilot

the new tenancy went well

the new tenancy went well. Also the leaving of the previous tenant.

Mail · 15 September 2026

★★★★★ 1/5

Trustpilot

2 years of renting stress

Before renting a flat managed by this company, I would not have expected the experience to be so difficult. The points below describe my personal experience during a two-year tenancy so that others can form their own opinion.

Fair · 12 March 2026

★★★★★ 5/5

Trustpilot

Would happily work with Beth Tighe again.

Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.

Johanna · 21 October 2025

★★★★★ 5/5

Trustpilot

Flat search

I truly appreciated my experience with James Szalay. He has provided clear guidance, taken the time to address my queries and proactively updated me throughout the process. Highly recommend him to anyone in search of their next home!

Othmane · 11 March 2026

★★★★★ 5/5

Trustpilot

Absolutely Outstanding Service from Beth Tighe!

I had the pleasure of working with Beth Tighe as my lettings negotiator, and I couldn’t be more impressed. From the very beginning, Beth was incredibly professional, knowledgeable, and attentive. She made the entire process smooth and stress-free, always going the extra mile to ensure everything was handled with care and efficiency.

Yvonne · 22 May 2025

★★★★★ 5/5

Trustpilot

Kev was a great agent

Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.

Kane · 1 November 2024

★★★★★ 5/5

Trustpilot

Thank you to Dan from Ascot Renewals

Thank you to Dan from Renewals for his efficient, professional help. Dan was proactive, quick to respond and everything went very smoothly with the renewal of my house in Ascot. Really appreciate it, thanks Dan!

Mim · 28 October 2024

★★★★★ 5/5

Trustpilot

Efficient Rental Process

A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.

A · 9 October 2024

★★★★★ 5/5

Google

My experience with hunter's estate & letting agents was very good thay were helpful in every way I am now renting a property though hunter's. Thank you 👍 …

Paul · 11 May 2026

★★★★★ 5/5

Trustpilot

Just amazing

Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!

RAHUL · 6 June 2024

★★★★★ 1/5

Trustpilot

Irresponsible organizations attempting to shift responsibility and defraud tenants in pest disputes

First of all, I would like to express my balanced view. Rachel, as my property management contact, has effectively helped me resolve many issues. Our dispute exists solely regarding this particular matter, and my rating reflects only this specific issue.This incident occurred within six months after I renewed my lease. Before this, everything with the property had been fine. However, after returning from my summer vacation, I discovered that the carpet in my home was infested with moths, a problem that had never occurred during my tenancy. Before leaving, I ensured all windows and doors were securely closed, and no one, apart from the inspection personnel from your agency, had entered the property. It is clear that the issue stemmed from the carpet itself or someone else, not from me. Even the report your agency issued (which I still haven’t been allowed to see) did not mention any prior issues with the carpet.Upon discovering the problem, I immediately cleaned the entire property, sealed the carpet, and attempted to contact your agency for assistance, whether to remove the carpet or address the issue in some other way. Initially, Rachel assisted me by contacting the landlord and arranging pest control. I repeatedly emphasized that I should not be charged for this issue and that the landlord should bear the costs, as the problem was clearly not my fault. Rachel assured me that I wouldn’t need to pay. However, after the first pest control appointment, Rachel began demanding a fee of £330 from me, claiming that I was responsible for the issue. This is pure deception and extortion.Since then, I have provided various pieces of evidence and attempted to communicate, but your agency either avoids addressing my questions directly or does not respond at all. Later, Rachel's supervisor, Angelah, contacted me, but instead of resolving the issue, she questioned the evidence I provided and diverted the discussion to irrelevant matters, such as whether I had informed them of my extended absence. Even after I provided the requested information, she attempted to find faults to refute my claims. This is highly unusual and feels like outright fraud.Meanwhile, I have not received any updates from the pest control company regarding a second treatment appointment. The only information I received was through your agency, which claimed they would contact me, but no one ever did. To make matters worse, Rachel insisted that I reopen the infested carpet in the apartment, which is entirely unreasonable. Doing so would only allow the moths to spread throughout my home and belongings. Any cleaning or treatment of the carpet should be conducted outside the apartment, not within such a small living space.One day, Rachel suddenly closed the case without explanation, which left me very confused. However, I am now prepared to protect my rights through the deposit platform after my tenancy ends. I am sharing my experience here in hopes that other tenants or landlords can carefully evaluate this agency. As I mentioned in my previous review, your leasing team is excellent, but it seems the property management team does not meet the same standard. I also hope to receive fair and impartial assistance from your company in resolving this matter.

Frederic · 2 December 2024

★★★★★ 5/5

Trustpilot

Brilliant Louna Del Barrio!

Louna has demonstrated exceptional qualities from first contact through to my moving in. She offered an outstanding service in every possible way. Super available, super responsive, diligent, taking initiatives when spotting potential issues ahead. Very good communication and social skills as well, keeping me informed every step of the way, in a warm and friendly manner. I would add she also manifested great people and project management skills, efficiently juggling with the different parties involved. I would trust her with my projects and recommend her any day.

Emilie · 29 November 2024