Trusted Agent profile · Solihull

Hunters Solihull reviews

4.8

★★★★★ Excellent

1,167 reviews across 2 platforms

40 Station Road, Solihull, B91 3RX, B91 3RX

Hunters's office in Solihull, at 40 Station Road, is rated 4.8 out of 5 across 1,167 reviews on two platforms, including 174 Google reviews rated 4.5.

Google logo

4.5 / 5

174

Reviews on Google

This office

Trustpilot logo

993

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Trustpilot

Phillip Dunn

10/10. Phillip has been looking after our property and tenant throughout the time he server as our manager, particularly for someone who is not living in the country most of the time, his level of service and time respond is just prefect.

Anna · 13 March 2024

Agent replied · 22 October 2024

Dear Anna,Thank you for kind words, it has been a pleasure to look after your property and I wish you well for the future.Phillip

5/5

Trustpilot

Ava Ho , property manager review

Ava Ho is our property manager. Since she came on board, we get excellent service and she always follows up on issues diligently .

CL · 9 May 2026

Agent replied · 27 May 2026

Hi Ms Poon Thank you very much. I am always happy to assist. Best regards, Ava

5/5

Trustpilot

Vinnie from Renewals

Vinnie has been very helpful in my recent renewal with tenant . She has provided very up to date market info and also get a good renewal terms for me . Good work Vinnie . Tks a lot

Edward · 29 May 2024

Agent replied · 22 October 2024

Dear Edward,Thank you for the lovely review.It has been a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

Top service with the friendliest agent

We were looking for a short term rental in kings cross and Zuzanna Zych immediately helped us find a home. She was easy to communicate with and helped us with any questions we had. Kind enough to send us all details as we were not in London at the time . And helped us with all the paperwork. I couldn’t have asked for more . Thank you for making our move into our new home so smooth !

Latifa · 9 October 2024

Agent replied · 22 October 2024

Hi Latifa, Thank you so much for the lovely review. I am so pleased that I was able to help you find your new home and wish you all the best in your new chapter. Zuzanna

5/5

Trustpilot

Daniel Lloyd has been our property…

Daniel Lloyd has been our property manager and has professionally and efficiently handled all the teething issues that arise during a tenancy handover making our experience with Knightfrank incredibly positive! We have had great communication and follow through on his behalf

Anna · 28 March 2024

Agent replied · 22 October 2024

Thanks, you so much Anna for the review. I look forward to working with you throughout the duration of your tenancy. Fingers crossed all the repairs are now completed. All the best Dan

5/5

Trustpilot

Great support for overseas landlord

My building manager is responsive and follow thru with requests. I really appreciate that given I am an overseas landlord. I can be assured my property is being taken care of.

Anon · 13 March 2026

Agent replied · 22 October 2024

Thank you for your kind review. It was a pleasure assisting you. Knight Frank

5/5

Google

I can't thank Hunters enough for the exceptional service they provided during my home-buying experience. I had many questions and concerns about the process as a first-time homebuyer, but Jordan and Angela were patient and knowledgeable every step of the way. Their knowledge of the local real estate market was invaluable, and I appreciate the time they spent assisting me in finding the ideal home within my budget. Their professionalism and attention to detail ensured that everything went smoothly and efficiently. They were always quick to respond to my calls and emails, and they were always willing to go above and beyond to ensure that everything was in order. Overall, I would strongly recommend Hunters Solihull to anyone in need of their services.

Amir · 23 October 2023

5/5

Google

I have been renting my properties via Searchers and now with Hunters for the last 10 years. I have had the pleasure of dealing with James Taylor who has managed 3 of my properties over these years and have guided me in a timely manner of my obligations as a landlord. James is friendly, knowledgeable, and very professional. James is an excellent member of the team and I would have no hesitation in recommending him (Hunters) to anyone looking for a new tenant for their property.

Arun · 23 October 2023

5/5

Google

Jordan has been phenomenal and has really worked with me to find my ideal home first home. The level of service and professionalism is phenomenal! I don't think it could have been better. The experience was personalised yet professional and it genuinely felt like he cared for what I was looking for and helped me find it. Thanks to him, I'm now in the process of buying my first home. I highly recommend hunters to anybody seeking to buy a house and if you're buying from this branch try to see if Jordan is free to assist you. I'm very excited and thank you so much for your help!

AJ · 23 October 2023

5/5

Trustpilot

Ella Kae has been a huge help as our…

Ella Kae has been a huge help as our property manager, so far everyone who has worked with us has been great and Ella is no exception to that.

Zak · 22 October 2024

Agent replied · 28 December 2024

Thank you so much for your lovely feedback! It has been a pleasure working with you, and I’m glad I’ve been able to help as your property manager. I’m delighted to hear that your experience with our team has been positive so far, and I look forward to continuing to assist you.Ella

4/5

Trustpilot

Catrin Baker has been excellent…

Catrin Baker has been excellent recently in hopefully sorting out a leak in my flat - I really appreciate the time she has put into it so far.Thankyou Catrin.

Rob · 21 October 2024

Agent replied · 28 December 2024

Dear RobThank you for your review. It was a pleasure to be able to resolve the leak for you with as little disruption to the tenants as possible.Kind regardsCatrin

5/5

Trustpilot

Olly Hayden was fantastic from start to…

Olly Hayden was fantastic from start to finish, viewing arranged quickly, very communicative and kept me in the loop at all times - he couldn’t have done more in helping me to secure a beautiful property.

RD · 26 June 2024

Agent replied · 22 October 2024

Thank you for your lovely review. It was a pleasure working with you and should you require any assistance in the future, please do not hesitate to reach out.

5/5

Trustpilot

Great service from start to finish!

Great service from start to finish, thank you team! And thank you Jamie for your speedy replies and always being on hand to answer my queries!

Samantha · 30 November 2024

Agent replied · 28 December 2024

Thanks kindly Sam, It is always a pleasure to work with you! Feel free to reach out at any time. All the best, Jamie

5/5

Trustpilot

My property manager

My property manager, Ms Jocelyn Zhang, has been super responsive and attentive to my concerns in particular about utility bill payments and check out procedures. She is experienced and skillful in handling tenants.We are very pleased with her professional service and work ethic! Thank you Jocelyn!

Jacqueline · 30 November 2023

Agent replied · 22 October 2024

Dear Jacqueline,Thank you for your kind words; it is a pleasure to manage your property. I will continue to provide the same service. If you have any queries, please do not hesitate to contact me. Kind regards,Jocelyn

5/5

Trustpilot

Very attentive and efficient service

Brigette from Renewals was absolutely essential in the negotiation process, as we were trying to renew our lease. Very responsive, supportive and managed to get us the contract incredibly quickly! Highly recommend

Mónica · 28 August 2024

Agent replied · 22 October 2024

Dear MonicaThank you for your kind words and your phone call. I truly appreciate it and it has been lovely working with you on this renewal as well. Kind regardsBrigette

1/5

Google

Never will I ever deal with Hunters again. It’s never open when they say they are. After showing interest in a property to let 4 weeks ago, ringing several times and being told we will be will be able to view the property. Only to find out many people came to view this property today and we were not invited for a viewing. The new Branch Manager was unprofessional and rude. I would not recommend Hunters to anyone looking for a home!

Poppy · 11 October 2023

5/5

Trustpilot

Problem solved quickly

Thanks for swiftly handling an appliance issue in the flat. Landlord's agency resolved the matter quickly and all works well now. Very efficient communication with the agency and contractor via a web portal.

Michal · 7 October 2026

5/5

Trustpilot

Great service

Great service, efficient communication and speedy resolution. Many thanks to Rishi for the quick turnaround on a Friday afternoon and we really appreciated the promptness and professionalism of Walid and team who put all the paperwork together in a matter of days. Job well done!

Ciprian · 15 December 2023

Agent replied · 22 October 2024

Thank you Ciprian. It was a pleasure assisting you. Walid

5/5

Trustpilot

I recently had dealt through "Brigette"…

I recently had dealt through "Brigette" from Renewals team, in simple words, it was an amazing service, friendly, efficient, straight forward!! Everything went through quickly. Kudos to her!!!

Haris · 23 October 2024

Agent replied · 28 December 2024

Hi HarisThank you for taking the time to write a review. I am pleased, we agreed the renewal swiftly. Till the next one!Kind regardsBrigette

5/5

Google

Just want to thank the team especially James and all the team had 5 years fantastic teamwork from all the formally Searchers people helpful friendly nothing too much trouble only leaving because I have now purchased my property Good luck to you all Steve Newhome Way Walsall

Stephen · 23 October 2023

Agent replied · 22 October 2024

Thank you for your review, we wish you happy times in your new home

5/5

Trustpilot

Summer has been helping me with…

Summer has been helping me with negotiations for year and a half. She is professional, always responds promptly, and knows how to close deals.

Consumer · 19 December 2024

Agent replied · 22 October 2024

We are really sorry to hear aboutyour experience with the team. We are afraid we have been unable to locate your details. Please do reach out to complaints@knightfrank.com. Thank you and please accept our apologies again.

5/5

Trustpilot

Fahmida Rouf is the best agent I ever…

Fahmida Rouf is the best agent I ever worked with. She always replied my emails with her kindness. She is the one who always got my problems resolved satisfactorily.

Charlie · 4 October 2024

Agent replied · 22 October 2024

Thank you Charlie for taking the time to leave a review, it was an absolute pleasure working with you and managing your property.Wishing you all the best - Fahmida

5/5

Trustpilot

Virginia Water office

The team in the Virginia Water office were courteous and professional. Zara went out of her way to keep us updated, chased all estate agents and solicitors along the chain to keep things moving and on track.

Emma · 19 May 2024

Agent replied · 22 October 2024

Thank you very much for your kind words Emma. We were delighted to help you sell and glad it all worked out in the end.

5/5

Trustpilot

Lee Murad is the best!

Lee Murad is the Property Manager for the building I rent a flat in. He is the most attentive, responsive, communicative and professional manager I have ever dealt with. HE is the main reason I have just renewed my tenancy again. Thank you Lee!

Alison · 26 December 2023

Agent replied · 22 October 2024

Many thanks for your review. It is greatly appreciated. Kind regards, Lee

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