Trusted Agent profile · Solihull
★★★★★
141 reviews across 3 platforms
Rectory Lane, Castle Bromwich, Solihull, B36 9DH
Emmas Properties's office in Solihull, at Rectory Lane, is rated 3.6 out of 5 across 141 reviews on three platforms, including 114 Google reviews rated 3.3.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleExtremely responsive agency, any matters we're dealt in the most professional manner. This was seen from all the staff throughout the agency. Defiantly recommendPositiveResponsiveness, Quality, Professionalism, Value
Dear Bryan, thank you so much for your kind review. It was a pleasure working with you and we wish you a prosperous '22.
5/5
GoogleFantastic agency. Really smart, knowledgable team. Much more personal service than anyone else I spoke to.
Dear Andy, thank you much for the lovely review. It's a pleasure working with you and renting your gorgeous flat and we hope that we can continue to assist you for many years to come!
5/5
GoogleI would recommend this agency, we have been tenants with them for the past 4 years and we have been treated always very well. When needed, always punctual to response and professional. We felt like big family. Thank you
Thank you so much Gerardo. It was a pleasure working with you and your family during your tenancy and we wish you the absolute best in the future!
5/5
YellExcellent service
Excellent service, great communication and over all a pleasure to deal with. Would highly recommend Emma’s Properties.
5/5
GoogleAny issues were treated quickly and efficiently, and the staff were always very pleasant.
Thank you very much for the review Luca, it's hugely appreciated! We wish you the best of luck with your future endeavours.
1/5
GoogleVery bad service and doesn’t help anything if property has any problem and the prices alway higher another agency. Hate them and never rent property through this Estate AgentNegativeQuality
Hi there, we're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of any contact between you and our office so we are not sure where our paths crossed. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
5/5
GoogleGreat agency, friendly and professional. Always polite, responsive and helpful - particularly impressive against a difficult Covid backdrop. Straightforward move-in and move-out processes, made life very easy.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to review us Mrinal, we really appreciate it! We wish you the very best and I hope you are settling in to your new home well.
5/5
GoogleHas been with them for 2 years Amazing agency with quick response to emails and any maintenance issues. Thank youPositiveResponsiveness, Professionalism
Dear Michael, thank you so much for your lovely review. We’re so pleased you found your time renting through our office positive and we wish you and your family the very best.
5/5
GoogleLovely really helpful team, definitely recommend
Dear Lisa, Thank you for your kind review - we are glad you had a positive experience of our agency!
1/5
GoogleThe rudest agents I've ever talked to. Unhelpful,unprofessional, extremely abrupt and unacceptable attitude for people who make money from clients. I wouldn't recommend them at all! Better stay in a park instead of cooperating with them.
Hi there, we're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of you being a tenant or client of our office so we are not sure where our paths crossed, and looking at your post history your reviews seem to be linked in some way with the reviewer who has posted beneath you. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
5/5
FacebookVery professional. Would highly recommend and will be using Emma’s properties again in the future ⭐️⭐️⭐️⭐️⭐️
5/5
FacebookThis is our first time renting a property. Emma (and staff) explained the process in great detail and answered any queries we had. The process was smooth and professional and all at Emmas was very attentive and very friendly. We would highly recommend Emmas to anyone looking to let a property. A big thank you to all at Emma’s
5/5
GoogleI am very happy with Emma's services. During the period of my rent of almost 2 years, they have been very caring and responsive to all our needs. I would recommend it!
Dear Alberto, Thank you for your kind review!
5/5
YellExcellent service and customer support
From the beginning of our sale until the end, Emma’s was fantastic! All the viewings were done in one day and we accepted an offers couple of days later..We were constantly updated with our sales progress and everything went without a hitch. I would definitely recommendEmma’s properties for sales.
5/5
GoogleWe have had a fantastic experience with Emma's, they have been super helpful and very responsive. Would definitely recommend!
Dear Florrie, thank you very much for your kind review! It was a pleasure being your agent and we wish you and Thomas the very best of luck. Doubtful the next tenants will be able to make the flat quite as beautiful as you did! If you ever need us for anything please don't hesitate to let us know and have a wonderful Christmas.
1/5
GoogleThe most idiot Agent and they’re lying to much I would advise everyone to not go to themNegativeResponsiveness
Hi there, we're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of any contact between you and our office so we are not sure where our paths crossed. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
5/5
GoogleGreat friendly service, unlike the smarmy stereotypical high street agents. You actually get a bit of personality from Emmas. Really friendly and lovely to deal with.
Hi Tom, thanks so much for the kind review, we really appreciate it. We wish you the best of luck with all your endeavours and hope to hear from you in the future!
1/5
GoogleWorst agent ever. Rude and uninformative. If you’re going to be rude and have an attitude - don’t work in the service industry.
Hi there, we're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of you being a tenant or client of our office so we are not sure where our paths crossed. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
5/5
GoogleEmma's team was efficient, quick, and helpful throughout the whole of our one year tenancy. We had a friendly and respectful working relationship.
Dear Zephira, Thank you so much for taking the time to leave us a review. It was a delight to be your agent during your time in London and we wish you all the best in your future endeavours!
5/5
GoogleI rented a flat with Emma's for 4 years. Great service and professional agents, strongly reccomanded.
Dear Antonio, thank you so much for your kind review! It was a pleasure to be your agent for the last four years and we wish you the very best of luck. If you ever need us you know where we are!
5/5
GoogleEmma's team was efficient, quick, and helpful throughout the whole of our one year tenancy. We had a friendly and respectful working relationship.
Dear Zephira, Thank you so much for taking the time to leave us a review. It was a delight to be your agent during your time in London and we wish you all the best in your future endeavours!
5/5
YellFantastic service
I have recently rented a 3 bed property in Marston green through Emma’s properties and the whole process was easy from start to finish. The staff was always very helpful if I had any concerns or queries and nothing was to much trouble. Would definitely recommend 😀
5/5
FacebookGreat service to use we're really helpful they offer good value
Thank you 🙂😉
5/5
GoogleDuring my tenancy, they were very helpful and very professional.
Thank you so much for the kind feedback Aytac. It was a pleasure working with you and we wish you and your family all the best in your future endeavours!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Emmas Properties's Solihull office has 141 reviews across three platforms: 114 on Google, 9 on Facebook, 18 on Yell.
Emmas Properties Solihull is rated 3.6 out of 5 across all 141 reviews, and 3.3 out of 5 on Google from 114 reviews.
Emmas Properties Solihull, Rectory Lane, Castle Bromwich, Solihull, B36 9DH.
