Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleWith our two cats it's not easy for us to find a house at all. Some agents didnt even respond to our viewing request. Some may have asked for all kinds of personal information, but never got back to us at the end of the day. Been looking on the market for months with no luck, until finally DM&Co helped us find our dream house which we're living in. They genuinely listened and always responded quickly. They're like a breath of fresh air in the local market. Can't thank you enough Chiara!
Helen Β· 18 August 2023
Agent replied Β· 13 June 2024
Thank you YC Wan! - we were so pleased to be able to assist! Enjoy :)
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5/5
TrustpilotBig thank you to Amy Carstairs at DM&coβ¦
Big thank you to Amy Carstairs at DM&co from start to finish she helped with purchasing our new home, from showing us the property right to the end when she gave us our keys. Any questions & queries we had Amy was there & got back to us quickly & efficiently & made the transition go seamlessly thank you again Amy ππΌ
Nina Β· 25 September 2023
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5/5
TrustpilotGreat to work with Elaine Birkley (DM&Co Dorridge)
I have been interacting with Elaine Birkley of the Dorridge DM&Co office over the last few weeks and have been impressed with the way in which she has represented her client(s) and the firm.My wife and I found Elaine to be commercially minded and willing to suggest or welcome ideas about approach to different aspects of the property. We liked the property that we saw the first time round, but adored it even more after Elaine offered and granted us a second visit.We are grateful for the professional insights, courtesy and time that she extended to us over weeks that we were in contact with one another.Having said the above, Elaine is also robust (although definitely not in a hard ball / hard sell way) in speaking on behalf of her client(s) and was very firm with what would / wouldnβt be acceptable. She was also persistent in chasing me down for responses (admittedly Iβm not the best at picking up calls / texts throughout the day!), but crucially she was never overbearing or aggressive. Per above, I highly recommend Elaine and would know who to appoint if my wife and I were to sell our main residential property.
Justin Β· 17 October 2021
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5/5
TrustpilotExemplary Customer Service
I wanted to take the opportunity to provide feedback on my experience of Elaine Birkley at DM&CO. Even though I hadnβt contracted DM&CO but my buyers had she has been absolutely exceptional throughout the process. She genuinely cares about people and her customer service is exemplary, nothing was ever too much bother and she always followed things up and called back. I would have no hesitation in recommending the company because of Elaine. She is an asset to them.
Colette Β· 12 August 2023
Agent replied Β· 12 June 2024
Thank you so much Colette - Elaine takes great pride in delivering such service, she is over the moon to have received this review. Wishing you all the very best moving forward - Dominic
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5/5
TrustpilotAbove and beyond
Amy went above and beyond in working to get this sale through. A long struggle and took a lot of negotiation with solicitors, management company and discussions with buyer and seller but we got there. Thanks so much.
Fiona Β· 4 December 2024
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5/5
TrustpilotAmy at DM & Co Homes has beenβ¦
Amy at DM & Co Homes has been excellent. Sheβs helped us purchase our forever home in Solihull. The whole process and communication from Amy has been great. Thank you
Faye Β· 22 March 2025
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5/5
TrustpilotI would recommend them to anyoneβ¦theyβ¦
I would recommend them to anyoneβ¦they have excellent customer service,lovely friendly staff and they feel like a family. Best advice you can get from them and very sincere to their work. Rav was very professional and helpful throughout my journey, she was very friendly and committed.highly recommend!
Mariam Β· 11 November 2021
Agent replied Β· 12 June 2024
Thank you so much for your kind words Mariam, it is lovely to read as I know the effort that goes into everything that the team touches. All the very best, Dominic
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5/5
TrustpilotDM&Co
DM&Co. have helped us secure our property of choice. Harvey has been communicative, professional and delivered an excellent service to us during this process.
Milimo Β· 8 January 2024
Agent replied Β· 12 June 2024
Thank you ππ»
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5/5
GoogleFor my first property, I chose DM and Co to manage, and I have been so impressed with their service! As a first time landlord, it was initially a daunting experience but with Kate's friendly, really helpful approach, the whole experience has been seamless and really easy to handle. They let the property after only 1-2 viewings which was amazing and from them on have always communicated well, been so patient when we had issues with contractors, helped with paperwork and provided a great service!
Thankyou so much :)
Minelle Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you Minelle
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5/5
GoogleFantastic service from Chiara, Evie, Laura and Steph on moving into our rented property. Nothing has been too much trouble, and the team have dealt with queries effectively and efficiently. This has made all the different to making our home move as stress free as possible. Thanks guys!
Becky Β· 16 January 2026
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5/5
TrustpilotSuperb professional service from Matt!
Matt was amazing from first viewing to final completion. Helpful, professional, diligent, and a pleasure to deal with. He was pivotal on helping to secure our sale. An absolute star⦠Thank you Matt!
Nick Β· 5 May 2023
Agent replied Β· 12 June 2024
Thank you so much - Matt is thrilled to bits and wishes you both all the very best moving forward. Best wishes, Dominic
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5/5
TrustpilotI would highly recommend DM&Co
I would highly recommend DM&Co! It was my first property purchase so the process was new to me but both Amy and Victoria made everything so easy, regularly checking in with myself and both sets of solicitors to make sure that everything moved along quickly. They were available to answer any questions throughout and made it all simple!
Ellie Β· 2 November 2023
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5/5
TrustpilotSimply the best!!
Ann and all the staff at DM&Co were incredibly supportive from start to finish. They literally bent over backwards to help and support me and my elderly father to secure a home close by my own home, which now ensures heβll have support almost literally on his doorstep 24/7. I honestly cannot thank Ann and her team enough!!
Miranda Β· 24 October 2023
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5/5
GoogleI recently rented a property from DM & Co Homes. They are very friendly and helpful. I was assisted by a few lovely members of staff. Chiara being the main one was absolutely amazing and supported me throughout the paperwork. Evie, Steph β¦
Aminah Β· 16 February 2026
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5/5
TrustpilotAmazing support
A big thank you to Ann and the wider DM team for their support though the selling process of my home and purchase of a new home.The personal touch by Ann made the difference through a stress full time.Many ThanksLee
Lee Β· 24 September 2024
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5/5
TrustpilotDM & Co have been fantastic
DM & Co have been absolutely brilliant throughout the process of selling my late Mum's house. We had several valuations before choosing DM and Peter's valuation was the most realistic and thorough. Updates and communication throughout the whole process were outstanding, especially from Ann.
Richard Β· 6 February 2026
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5/5
TrustpilotHelpful and supportive team
We used DM & Co to sell our house and whilst at first the sale was pretty straightforward, towards the critical stage of exchange and complete we had a few headaches. This was due to one of the buyers lower down in the chain experiencing some challenges with paperwork. During this time David Master and his colleague stepped up to the mark and helped us enormously, with professionalism, support and kept on the case to ensure we were kept informed of the events that were taking place. We eventually exchanged and completed, and I can only thank David for his great sense of humour and tenacity in ensuring we did get there. DM & Co are a busy estate agent, but they do support you in those very critical times, which is so important and we would not hesitate to use them again.
Maggie Β· 27 November 2020
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5/5
TrustpilotProbably the best estate agency in Dorridge
We received excellent service from all of the team at DM & Co. in Dorridge. Special thanks go to the professional approach provided by Matt, Lisa, Rav and Cathy who handled our sale. Overall they made the experience as painless as one could hope for and dealt with the hiccups straightforwardly.We had a similar experience to others whereby DM & Co. replaced another estate agency. They sell your property proactively rather than just take a few photos and list it on Rightmove.DM & Co. provides a quality service. We recommend them highly.
David Β· 10 March 2023
Agent replied Β· 12 June 2024
David THANK YOU so much for your kind words, the effort that the Dorridge team are putting in is really starting to show and this review has absoluetly made our day! I wish you all the very best moving forward - Dominic
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5/5
TrustpilotWe've had a faultless experienceβ¦
We've had a faultless experience working with Ann and Warren at DM&Co. Warren was super quick to get our property back on the market after a brief hiatus and Ann and the team were very efficient in setting up the viewings for us. She blocked time in our diary, booked many viewings in, kept us up to date and was quick to provide viewing feedback - without prompting from us! She has been a real super star in what can be a slow and painful process at times!
Lisa Β· 25 September 2020
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5/5
TrustpilotEstate Agents are ten a pennyβ¦
Why do estate agents have such a bad name as mercenaries, leeches, wide-boys in flashy suits and cars? Most of them probably deserve such labelling. They are ten-a-penny, just look at the local newspapers, full of adverts for the multitude of them out there...yet when engaged, they are plugged into one of the most important, value based, emotional transaction in most peoples lives! So it is important if you have to use them that you get it right, they can make such a difference on price achieved/paid, the intermediaries in negotiation reducing your stress and greasing the progress of the transaction getting to a successful conclusion. In most cases, they are a necessary evil...like having to go to the dentist....but it's important to select the best. DM&Co are first class, David steers the sales ship well, Ann went over and above and even on her days off to ensure that we were kept informed of progress on the recent sale, she interfaced well between us and our buyers, almost part of the family, resulting in a very smooth transaction. Thanks Ann, much appreciated!
Dave Β· 11 September 2020
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5/5
TrustpilotJust would not have happened without DM&Co
2020 seemed a good year to move house and having accepted an offer in early January, we contacted DM & Co with regards to viewing a couple of properties they were marketing. From the off Ann was great.She really got to grips with what we wanted from our new home and why and then worked hard to get us exactly what we were looking for, with several viewings of houses we liked arranged all over just a few days. The first property that we had an offer accepted on didn't work out 12 weeks later. Then came Coronavirus and lockdown.Throughout it all, both Ann and David really supported us with regular updates and eventually, we had an offer accepted on a property that we had previously viewed with Ann. Despite solicitors on furlough and everything on stop, they worked tirelessly to get the move into our new home over the line, helping us keep our buyer who had patiently waited 33 weeks!We are really grateful for everything they did for us and would not hesitate in recommending them to anyone either looking to list or for help in finding their ideal home in the Solihull area.
Mr Β· 10 September 2020
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5/5
GoogleRecently moved and DM & Co were excellent... Chiara Gemeli-Williams in particular was like a helpline and support line all in one!! Professional at all times, efficient, responsive... human and helpful! A big thank you to Chiara for making the whole experience easy and relaxed!
Michael Β· 16 May 2024
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5/5
TrustpilotExcellent service
Excellent service, Victoria was amazing and gave 100% commitment to pushing our sale through.
Melanie Β· 21 April 2024
Agent replied Β· 12 June 2024
Thank you Melanie. One of the hardest parts of selling is getting it over the line! All the best, Dominic
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5/5
TrustpilotDM & co we're really helpful and veryβ¦
DM & co we're really helpful and very professional. All the staff were polite and understanding throughout the whole process and in particular Victoria was a great help in completing sale.
David Β· 21 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.