5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
Trusted Agent profile
Burchell Edwards Solihull reviews
★★★★★
320 reviews across 2 platforms
Doubleday House, 29 High Street, Solihull, B91 3SN, B91 3SN
Burchell Edwards's Solihull office at Doubleday House is rated 2.3 out of 5 across 320 reviews on two platforms, including 57 Google reviews rated 3.8. Checked 9 October 2026.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
5/5
GoogleProfessional and courteous service.
5/5
TrustpilotBridgefords in Stalybridge
Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
5/5
GoogleNice agents friendly staff
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Thank you Richard for your 5* review.
1/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Thank you for taking the time to leave us a review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleNo response
Agent replied · 12 November 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Agent replied · 12 November 2024
Hello, we are very sorry to hear that you believe the service of our Burchell Edwards team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@burchelledwards.co.uk and we can look into this further for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Burchell Edwards Solihull
How many reviews does Burchell Edwards Solihull have?
Burchell Edwards's Solihull office has 320 reviews across two platforms: 57 on Google, 263 on Trustpilot (across the whole business).
What is Burchell Edwards Solihull's rating?
Burchell Edwards Solihull is rated 2.3 out of 5 across all 320 reviews, and 3.8 out of 5 on Google from 57 reviews.
Where is Burchell Edwards's Solihull office?
Burchell Edwards Solihull, Doubleday House, 29 High Street, Solihull, B91 3SN, B91 3SN.
