5/5
GoogleVery polite young man taking his time to explained everything in detail and made sure I was happy
Trusted Agent profile · Solihull
Burchell Edwards Solihull reviews
★★★★★
179 reviews across 2 platforms
183 Stratford Road, Shirley, Solihull, B90 3AU
Burchell Edwards's office in Solihull, at 183 Stratford Road, is rated 4.0 out of 5 across 179 reviews on two platforms, including 174 Google reviews rated 4.1.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Google1/5
Googleshirley branch people do not communicate with the buyer if you give offer for a house then do not expect them to call you very bad Service not happy at allNegativeResponsiveness, Professionalism
1/5
GooglePoor service. Poor communication. Mind games when putting offers in on properties. Try and force you into using their financial services, for your offer to be accepted. Disgraceful.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleCalled 3 times throughout the day to enquire about a property for sale. Not once did the call get answered. The phone rang 3 times and cut me off. I couldn't even leave a voicemail. Customer service.....
5/5
GoogleThe branch manager Mitchell valued my property and gave me a detailed over view of what to expect. The branch was great through out the process and got me a fantastic price.
5/5
GoogleVery good customer service and sorted everything out that i needed. Tia Blake in particular was very helpful with everything we needed.PositiveProfessionalism
1/5
YellUnprofessional
My Father had a word for companies like this but I am not sure I can use it. All I can as is I will never use them again
4/5
Yellkumar
Tom, Thank you for all your hard work and help for finding new tenants. Thanks again for Prompt responses on email/phone and happy to recommend to others.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleExcellent service by Jessica ! Genuinely interested and helpful !
2/5
GoogleTotally unable to get any response , tied ringing , no answer and email bounced back
5/5
GoogleWe had received an excellent service from Patrick Jean who supported us throughout the process of purchasing our property...thank you..👍 …
5/5
GoogleTop service. Couldn't complain one bit. Staff always on hand to deal with any questions or queries I had.
5/5
GoogleGood agency. Nice mortgage advisor. Clean. Quiet. And nice one.
5/5
GoogleVery nice agency!
Agent replied · 24 October 2024
Ecaterina, thank you so much for your great 5* rating! We're delighted to hear that you had a positive experience with our agency. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you Louise.
5/5
GoogleLiv is the best!
Agent replied · 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRubbish!!!
1/5
GoogleNot good
Agent replied · 12 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Burchell Edwards Solihull
How many reviews does Burchell Edwards Solihull have?
Burchell Edwards's Solihull office has 179 reviews across two platforms: 174 on Google, 5 on Yell.
What is Burchell Edwards Solihull's rating?
Burchell Edwards Solihull is rated 4.0 out of 5 across all 179 reviews, and 4.1 out of 5 on Google from 174 reviews.
Where is Burchell Edwards's Solihull office?
Burchell Edwards Solihull, 183 Stratford Road, Shirley, Solihull, B90 3AU.
