Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFriendly, efficient and helpful. We found our record property in record time and the vast amount of checks and paperwork were much less daunting with Bartleys helping. Small niggles after moving in were dealt with quickly and professionally and we wouldn't hesitate to use this company again.
Thank you Mark, Anna et al.
Susan · 4 May 2024
★★★★★ 5/5
GoogleBartley’s Estate agent sold our house in Solihull 5 years ago and we were so impressed we went directly to them when we had another house to sell in Marston Green.
On both occasions Mark had a realistic and full knowledge of the housing market and his aim is to achieve the best price for your house.
On both occasions Mark was instrumental in negotiating and agreeing a sale between both parties. The recent sale was still ongoing from their home despite the lockdown.
They always present you with full information on any offer to allow you to choose your buyer.
Charlotte will then follow through liaising with Solicitors and buyers until completion ensuring no unnecessary delays or breakdown in communication occurs.
They are truly the most professional, genuine, honest and lovely people to work with especially during a very stressful selling period.
There is no question they are the Number 1 Estate agent team.PositiveResponsiveness, Quality, Professionalism, Value
Nigel · 21 June 2021
★★★★★ 5/5
GoogleI had a lovely experience dealing with Bartley estates. They came across as being very professional and were extremely helpful through out the whole purchase process. At every step of the purchase all queries were promptly dealt with, and at times when we shared the same frustration when it came to dealing with the solicitors we worked together to resolve third party issues. As a customer you will never be disappointed. Well done.
Jawad · 22 April 2025
★★★★★ 5/5
GoogleBartley’s have been managing my property since 2008. Whatever life has thrown at me over the years, I have been able to rely on Bartley’s to deliver on professionalism and reliability with steadfastness and efficiency. Bartley’s are the epitome of professionalism and courtesy and I can’t thank them enough for looking after me (!) and my property over the last fifteen years. I would recommend Bartley’s to everybody.
Kitty · 12 October 2022
★★★★★ 5/5
GoogleMark was very helpful in finding us new tenants and carrying carrying out all the necessary checks. We appreciated Mark's personal attention and dealing with a small company. Mark kept us informed of potential new tenants. We were very happy with our choice of agent.
Derek · 4 May 2024
★★★★★ 5/5
GoogleI would just like to say that Bartleys are such a friendly estate agency.
Very helpful friendly staff and very efficient in sorting out any queries or problems etc, I wouldn't hesitate to recommend them to anyone who needs a reliable trustworthy estate agents.
Maureen · 20 December 2025
★★★★★ 5/5
GoogleReally lovely and excellent to deal with. Supported us through the whole purchase process and helped with everything we needed.
Charlie · 22 June 2026
★★★★★ 5/5
GoogleJust wanted to thank Mark and Charlotte for the wonderful service we have had with them buying our next home. Nothing has been to much trouble and they have made the process run very smoothly and been extremely professional and friendly, Thank you both and all the team for all your assistance throughout. Tom & Sheena
Thomas · 26 November 2022
★★★★★ 1/5
GoogleI do advise anyone not come here. My mother in law was due to move into a rented property soon and because we had a little disagreement on the phone he's lied out the back of his teeth and told us that she doesn't earn enough . Liar liar. My mother in law's disabled and very upset because of it. I feel sorry for his staff to be honest . They must be petrified of him.
John · 15 May 2022
Agent replied
Dear John, Disappointedly your review is not an accurate reflection of the situation but given the circumstances I can only wish you every success in your search for a property. My only advice I can offer would be to be transparent with your requirements and not shout and use threatening behaviour when the answer does not suit.
Regards
Bartleys Estate Agents
★★★★★ 5/5
GoogleThe dedication and professionalism given by Bartleys Estate Agent has truly impressed me. The way they handle tenant inquiries, property inspections, and maintenance requests with efficiency and care is commendable. I am confident that my property is in the best hands under their management.
Furthermore, their attention to detail and proactive approach to addressing any issues that arise have been invaluable in ensuring the property remains well-maintained and in top-notch condition.
Overall, I am delighted with the level of service and support you consistently provide.
I have no hesitation in recommending their services to others, and continuing the successful partnership in the future.
Thank you once again for your outstanding work.
Jinah · 4 May 2024
★★★★★ 5/5
GoogleBartleys Estate Agent provided an excellent sales service and are supportive through every step. I would highly recommend their services. 5*s
Jennifer · 1 April 2026
★★★★★ 5/5
GoogleManaged my rental property for over 10 years professionally and without issue. Bartley’s then listed the property, which was sold within a few days of listing by way of open house viewing. Would highly recommend Mark and his very proficient team!!
Matthew · 27 September 2023
★★★★★ 5/5
GoogleMark and Charlotte were absolutely fantastic from the very beginning of the 'house selling journey'. They were extremely supportive, professional and the whole process ran smoothly due to the way they work. I can't recommend enough! Thank you so much, Mark and Charlotte.
Lucy · 27 July 2023
★★★★★ 5/5
GoogleWe have used Bartley's for a number of years now for letting and have found the service to be excellent. We have recently sold a property with them and they far exceeded our expectations. The service provided was prompt and professional and I would highly recommend using Bartley's.
Steve · 22 April 2025
★★★★★ 5/5
GoogleUsed Bartleys to rent a property for the first time. Mark was great in helping me understand what was needed and was able to get the property off the market in less than 24 hours.
Superb service!
Zain · 25 May 2023
★★★★★ 5/5
Google100% would recommend Mark and the team. Great efficient and friendly service.
Harry · 18 October 2024
★★★★★ 5/5
GoogleThe services provided by both Mark and Anna to me over the last year have been exemplary and I would not hesitate in recommending their services. Not only are they both proactive in resolving issues, and providing good advice, nothing is too much for them.
Janet · 22 April 2025
★★★★★ 5/5
GoogleProfessional service and wonderful experience! I highly appreciate Anna who is responsible and helpful. Whenever I encountered any housing-related issues, she was quick to resolve them and provided me with the best advice. She also built a good bridge between the landlord and me. I also thank the landlord who is extremely kind and considerate. I truly express my heartfelt gratitude to all of you for all your efforts and care over the past year and a half.
Shirley · 22 July 2023
★★★★★ 5/5
GoogleThe team at Bartleys were great keeping us upto date with our sale. Highly recommended.
David · 20 January 2026
★★★★★ 5/5
GoogleRecently sold my home with Bartleys , all I can say is that from start to finish the service which both Mark & Charlotte have given have been nothing short of superb, everything went smoothly & they were always knowledgeable when I had questions
Darren · 30 January 2025
★★★★★ 5/5
GoogleVery helpful and informative. Responded quick and helped with all the queries. Mark made the whole process stress free.
Definitely recommend
Insia · 26 October 2023
★★★★★ 5/5
GoogleVery impressed overall. Really liked Mark’s straightforward pricing structure and without the pushy hard-sell techniques used by other agents. Charlotte, who looks after all the after sales admin, worked tirelessly to keep us informed throughout the process from sale to completion. Each time I sent an enquiry, I had a response within the hour. That’s fantastic customer support.
Mike · 6 June 2024
★★★★★ 5/5
GoogleMark from Bartleys estate agent was very professional and made us feel at ease. He gave us space when looking around the house and gave us the paper work needed to make an offer on the property, he was very honest and shared his knowledge of the area and put no pressure on us at all to place an offer on the property. He kept us in the loop and gave us sufficient feedback at all times. I would definitely recommend this estate agent to people and would use them ourselves in the future, if we needed an estate agent. Thank you!
Ravindra · 12 September 2022
★★★★★ 5/5
GoogleVery helpful and informative. Responded quick and helped with all the queries. Mark made the whole process stress free.
Definitely recommend
I · 25 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.