5/5
I would highly recommend Bartletts - Mark and Charlotte go the extra mile to provide an outstanding and professional service. They are second to none.

Trusted Agent profile
★★★★★
132 reviews across 1 platform
2 Manor Walk High Street, Solihull B91 3SX
Bartleys Estate Agents's Solihull office at 2 Manor Walk High Street is rated 4.9 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
I would highly recommend Bartletts - Mark and Charlotte go the extra mile to provide an outstanding and professional service. They are second to none.
5/5
All good experience at Bartley's, I have used them both to sell a house and for ongoing rental over past few years. They are organised, efficient and do exactly what they say they will, without any fuss. Highly recommended
5/5
I've been renting a property via Bartleys a family run estate agent for almost 10 years now. We have only had good experiences with all the staff there including Mark and Anna. They are very responsive and have dealt with any request, concerns or problems with the property quickly and efficiently to the best of their ability, while also making us feel like valued tenants always advocating for our needs. Thank you.
5/5
Thank you Mark for the great and professional service
5/5
Fantastic team of staff, they are very helpful and do everything they can to help, would highly recommend and have all the praise for Bartleys
5/5
What a great team mark and Anna have been excellent with my rental property as for the sale big thank you to Charlotte who has chased everything up for me big thanks to her cheers bartleys
5/5
I have dealt with Bartleys since 2009 and cannot recommend them highly enough. Both Mark and Charlotte have been totally reliable and professional with finding suitable tenants for my property, and latterly have been incredibly pro active with the sale of my property. I have been kept informed through every transaction which makes a typically stressful time far more bearable. Definitely recommend
5/5
Very professional - helpful - approachable . Can be contacted anytime and all team members are very happy to help . Highly recommend
5/5
We have been with Bartleys for so many yrs ....we have been in the property for about 12 yrs .We appreciates their support alot ...very professional team and friendly ....Best of all our Landlord ...
5/5
Excellent staff, excellent service & excellent value! I continue to recommend Mark and team to friends, family and colleagues.
5/5
Mark, Anna and Sara were all very helpful, friendly and provided excellent service at all stages of renting through Bartley’s.
1/5
Really poor service received from Bartleys. My partner arranged for us to view a flat on a weeknight evening, he was told by one of the team members if you don't hear from me then it's going ahead. When we arrived to view the property there appeared to be no one waiting for us, other potential buyers then turned up and 20 minutes later we gave up waiting. After speaking with someone at Bartleys it transpires that the vendors were due to show us round, this wasn't communicated to us and clearly wasn't communicated to the other potential buyers. Had we been told the flat number we would have perhaps rung the bell. We were quite keen on this property so despite the mix up, we attempted to arrange another viewing. My partner was told by Bartleys they would see if the vendors were free to show us round again and said they would call him to let him know. They didn't, so he rang them again today and they tell us that an offer has been put on the flat so it is no longer available. He also asked if they had any similar properties and was told to just look on rightmove. Where's the customer service or even just simple communication? We are first time buyers and every other estate agent we've come across seem to have actually been actively trying to sell the properties on their books, I hope that when we do find a property it isn't under Bartleys!
5/5
Mark and Charlotte have been wonderful, so easy to work with, totally professional. They took on the sale of the property on 4th October, after a frustrating 6 months with another completely useless agent and within 7 weeks we have exchange of contracts, at the original asking price! Absolutely brilliant. Can't thank them enough for a perfect Christmas present.
5/5
We recently purchased a property through Bartleys and we really couldn’t recommend them enough! We are first time buyers and they were so helpful at guiding us through the process. Their communication was excellent, prompt and always so friendly!
5/5
Excellent professional service with a personal touch. I would highly recommend Mark, Anna and the team to let or sell your property (and have!) Your house is in safe hands.
4/5
We were very pleased with the service provided by Bartley’s Estate Agents, good communication to completion.
5/5
I have used Bartleys since I started renting my house in Birmingham in August 2019. They are always efficient, carry out inspections promptly and on time. They let me know if anything requires attention and deal with the tenants in a timely and efficient manner. Everything considered I am quite happy with Bartleys’ management of the letting of my property.
5/5
We sold our house with Bartley’s this November. There were many challenges but their team, especially Charlotte, were relentless in chasing everything! Highly recommended
5/5
Cannot recommend Bartleys Estate Agents highly enough. This is the fourth property they have sold for me over the last 10yrs with all being sold within days of being on the market. The whole team work closely with you, communication is excellent and any problems they are on hand to support. Would not hesitate to use again
5/5
Successfully sold & managed our complex multiple sales and purchases which including a listed. Very professional and efficient even through the challenge of covid. Definitely recommend and would use again. Worked seamlessly with the rest of our team (Solicitor & finance), kept us us fully informed and with their experience had foresight to help discuss options and support us through the process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Good Estates service for buy and rent house in Solihull. Highly recommended if you need to find property
5/5
We’ve used Bartleys for both of our house moves and can’t recommend them highly enough. The personal service you receive goes a long way to making you feel like a valued client. We are always so pleased with the constant updates and phone calls throughout the process. It definitely gave us massive reassurance and we wouldn’t hesitate to use Bartleys again. Thank you.
5/5
I can't recommend Bartleys Estate agent highly enough. We actually sold and bought our new home with them and the process was made so easy. We were kept informed every step of the way and what can be a stressful time was made much easier by everyone at Bartleys.
5/5
We’ve used Bartleys for both of our house moves and can’t recommend them highly enough. The personal service you receive goes a long way to making you feel like a valued client. We are always so pleased with the constant updates and phone calls throughout the process. It definitely gave us massive reassurance and we wouldn’t hesitate to use Bartleys again. Thank you.
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Bartleys Estate Agents's Solihull office has 132 reviews across 1 platform: 132 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Bartleys Estate Agents is rated 4.9 out of 5 across all 132 reviews, and 4.9 out of 5 on Google from 132 reviews, checked 9 October 2026.
Bartleys Estate Agents, 2 Manor Walk High Street, Solihull B91 3SX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.