Bartleys Estate Agents reviews

★★★★★ 5/5

Google

I had an excellent experience with Bartley Estate Agents from start to finish. Their team was highly professional, responsive, and genuinely committed to delivering a smooth and stress-free process. What stood out most was their efficiency, everything was handled promptly, and communication was clear and consistent throughout. Any questions I had were answered quickly, and I always felt well-informed at every stage. Their attention to detail and proactive approach really set them apart. It’s clear they take pride in providing a high level of service and ensuring their clients feel supported. I wouldn’t hesitate to recommend Bartley Estate Agents to anyone looking for a reliable, efficient, and professional service.

Aaminah · 22 May 2026

★★★★★ 5/5

Google

Thank you so so much to Bartleys - 10 out of 10! With excellent communication at every step, a personalised plan for our house sale, great eye to detail, always one step ahead, discussing options, listening to what we wanted, taking positive action to move things along, we would thoroughly recommend Bartleys to everyone. They say moving house is in the top 10 most stressful life events - which makes it even more important to have the right estate agent looking after you and seeing the sale through to completion. Thank you so much Charlotte and Mark - you've been amazing!

Susanna · 16 April 2026

★★★★★ 5/5

Google

I recently purchased a property through Bartleys Estate Agents and received an exceptional level of service throughout the process. Charlotte Bartley went above and beyond my expectations, providing proactive and consistent updates, pursuing outstanding information from the sellers and their solicitors, and even liaising directly with the local council when required. I had a fixed deadline for moving out of my previous property and into the new one, and achieving this simply would not have been possible without Charlotte’s dedication and support.

Sajid · 20 January 2026

★★★★★ 5/5

Google

Mark, Charlotte and the team were fantastic from start to finish, professional, approachable and highly efficient. Communication was excellent throughout and we always felt well informed. They organised a great open day which led to a quick sale, and everything was handled smoothly. Their honesty and integrity really stood out, we felt we could trust their advice completely. We unreservedly recommend them.

Geraldine · 22 May 2026

★★★★★ 5/5

Google

I had an excellent experience with Barleys Estate Agents during my recent flat purchase. From start to finish, Charlotte and Mark went over and beyond to make sure everything kept moving forward. Communication was outstanding and prompt. They always reply to mails the same day - often within the hour. They were always patient, prompt, and proactive with follow-up emails and phone calls, keeping both solicitors and the seller engaged at every stage. Thanks to their dedication and persistence, what could have been a very drawn-out process ended in a successful purchase. I truly appreciate the professionalism, support, attention to detail and excellent communication throughout. I would highly recommend Barleys Estate Agents to anyone looking for a reliable and genuinely excellent estate agent. Can't thank Charlotte and Mark enough!

Melvin · 20 October 2025

★★★★★ 5/5

Google

Bartley Estate Agent - I want to start by saying thank you to Anna and Mark. They are a family-oriented agent who have been very supportive. I am a tenant with Bartley Agent, and they respond promptly when I contact them - very reliable and relatable. I will recommend their agency because they are family-oriented and will go out of their way to meet the needs of their tenants.

Joy · 20 December 2025

★★★★★ 5/5

Google

Bartleys have been outstanding throughout the whole process of selling our house. There have been many twist, turns and delays in the process but Bartleys (especially Charlotte) have been there for us at every stage. Their hard work, support and availability at all stages has been phenomenal. We have been so impressed and would highly recommend this family owned Agent. Thank you so very much in getting us over the line!

Julia · 22 October 2025

★★★★★ 5/5

Google

Straight forward and open discussions, market knowledge and appraisals have kept my portfolio on track with Bartleys. Full support with keeping my properties in good condition with the use of local trades people has been amazing.... big thanks Mark ... and my first sale went so well ....... all round top agent.

Bee · 20 February 2026

★★★★★ 5/5

Google

I have to add that Bartleys were professional from the outset - and the golden thread pulling the sale process together throughout . Charlotte was a godsend with her advice and pulling all of the chain together in the later stages- i would wholeheartedly recommend Bartleys in the sale of your home..

Wendy · 20 February 2026

★★★★★ 5/5

Google

Mark and his team at Bartleys Estate Agents have provided the best service I’ve ever experienced. Professional yet personable, they took care of every detail, even notifying the utility companies on my behalf. I feel genuinely lucky to have them managing my property and would highly recommend them to anyone looking for exceptional service.

Jo · 20 December 2025

★★★★★ 5/5

Google

Bartley’s estate agents have been established in Solihull and surrounding areas for as long as I can remember and are run by husband and wife team, Charlotte and Mark. Unlike big corporate agents you get a full personal service from purchase and sale all the way through until completion, taking away all the stress involved with buying and selling property. Having used them several times I can highly recommend them for buying selling and rentals

Steve · 22 July 2026

★★★★★ 5/5

Google

I had the pleasure of working with Anna and Mark from Bartley's to find a perfect home for my son and me. Anna was incredibly warm, personable, and professional, taking great care to ensure everything was handled smoothly. Mark was equally fantastic, going above and beyond to make sure I was completely satisfied with every step of the process. A huge thank you to the team at Bartley's for turning what could have been a stressful move into a pleasant and truly enjoyable experience!

Luisa · 6 December 2024

★★★★★ 5/5

Google

We recently sold our house with Bartleys. Charlotte and Mark were very helpful throughout the process, especially when we faced some significant challenges. We would definitely recommend them to anybody considering putting their house on the market.

Richard · 20 February 2026

★★★★★ 5/5

Google

We have had excellent support from start to finish and it has been a long hard rollercoaster of issues. Charlotte has been outstanding all the way through and never give up with problem after problem occurring throughout the chain. I recommend Bartleys to anyone. Thank you

Maxine · 20 October 2025

★★★★★ 5/5

Google

Services I have received from Bartleys team has been outstanding. I met Mr. Mark during my first house viewing appointment. He got my requirements and attended to them within 3-4 days and was able to help me find a flat the way I wanted and in the location I had requested. Rest of the processes and procedures were taken care of very efficiently with no additional follow-up or reminders from me. I must say, Mr. Mark has been phenomenal in rendering the services very professionally. Everything went super easy.. Thank you! Mark and entire Bartley’s team.

Ameen · 4 May 2024

★★★★★ 5/5

Google

I was looking for a Solihull based estate & lettings agent to bring one of my properties to the lettings market. Being a local independent business owner myself, running a mortgage brokerage, my preference was to engage with an independent rather than one of the chains. Luckily, I mentioned this to one of my clients who had used Bartleys and was singing their praises so I went with his recommendation and am so glad I did. I was extremely pleased with the professionalism and the high level of service Mark and his team provided. The marketing of my property was to a very high standard and this resulted in my property being let within three days. I will definitely be using and recommending the services of Bartleys Estate Agents and it is a well deserved ⭐️⭐️⭐️⭐️⭐️

Aman · 4 May 2024

★★★★★ 5/5

Google

We recently purchased a house through Bartleys and were impressed with their personalised, hands-on service. Charlotte was proactive in liaising with all parties, including solicitors, which helped ensure a speedy completion. The team is efficient, motivated, and we would highly recommend them.

Abhilash · 20 September 2025

★★★★★ 5/5

Google

Professional, polite, and efficient from start to finish. From the moment Mark stepped into our home to value it, and discuss selling it, he was friendly and knowledgeable, but more importantly he listened to our views, ideas and opinions (we’d had a run of estate agents giving us sales spiel and showing us pictures of what we already knew for ourselves from looking at on-line house sale websites). Mark and his team arranged photos, the EPC, and the sales brochure in record time, despite us being very picky about the photos and words to be used! Mark arranged and attended the viewings on our behalf, and our house sold on its first day of viewings! The determination of Charlotte to push through the completion, juggling calls and emails from solicitors, the buyers, and ourselves was incredible. It took just 12 weeks from the acceptance of sale to completion, which was incredible given that we’d been warned by many estate agents that it usually takes between 5 and 6 months!

Jacqui · 28 September 2023

★★★★★ 5/5

Google

I had the pleasure of working with Anna and Mark from Bartley's to find a perfect home for my son and me. Anna was incredibly warm, personable, and professional, taking great care to ensure everything was handled smoothly. Mark was equally …

Lucy · 22 April 2025

★★★★★ 5/5

Google

Mark at Bartleys is in a league of his own. It’s refreshing to work with an agent who completely gets their clients. We lease suitable houses, guaranteeing rent to landlords for 3+ years and create compliant house shares for professionals. Mark enabled the smoothest process from the initial phone call to the collection of keys. Mark is extremely friendly, has excellent communication and is someone that we would happily do business with again and again. We throughly recommend Bartleys to all landlords and tenants alike. Thank you Mark! Dan, Mick & Simon at United Relocation.

United · 5 May 2023

★★★★★ 5/5

Google

Starting from the initial meeting with Mark about selling our property that everything just felt right compared to other estate agents that we had previously communicated with. Mark was extremely honest and open as to how he would sell our property. Everything went accordingly to how it was explained from the start, to the viewings all the way to offers and completion day. Constant updates were given to us by phone call and email. Bartleys was also a life saver and made our life even easier with our last minute change of moving in to a rented property by making the process extremely easy and helpful and we are extremely grateful. From all the dealings I had with previous estate agents, Bartleys is by miles the best experience I have had. Thank you once again to Mark and his Team.

Milton · 5 May 2023

★★★★★ 5/5

Google

I can’t recommend this estate agent highly enough. I had the pleasure of working with them both to let and eventually sell my property and, at every stage, their service was outstanding. As a family-run business, they genuinely care about their clients and bring a level of personal attention that larger agencies often lack. They were consistently proactive, professional, and incredibly responsive, always just a 'phone call or message away. On one occasion, they even allowed me to collect keys directly from their home outside office hours; a gesture that speaks volumes about their dedication and thoughtfulness. They handled every aspect of the process with expertise and efficiency, going well beyond the standard expectations. From coordinating smoothly with solicitors on both sides to liaising directly with the buyer when needed, their communication and coordination skills were exemplary. It was clear that they took pride in making things easier and less stressful for everyone involved. Not only were they a joy to work with, they also provided exceptional value for money, a rare combination of professionalism, warmth, and integrity. If you're looking for an agency that truly puts your needs first, with a first-rate team, look no further.

David · 22 July 2025

★★★★★ 5/5

Google

I have a number of rental properties and over the years have used Bartleys for both finding tenants and managing my rental properties going forward. The service provided by Mark, Anna and Sarah has been second to none. They provide a truly professional service and are always ready to help providing assistance, guidance and help when needed. The team is approachable and friendly and I feel that we have been able to develop an excellent working relationship. If you are looking for a company to assist with your rental properties then look no further.

David · 11 March 2022

★★★★★ 5/5

Google

I would definitely use Bartleys again. They were friendly and helpful throughout, we didn't have to chase them for anything . We were notified about all viewings and found the viewing feedback forms very helpful. We felt as if we were getting a personal service and it was great to speak to the same person each time. Communication was excellent. they are a very efficient estate agents. Amanda and James Hepburn satisfied customers.

James · 22 June 2025