Every review we hold for the Smith Building office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleMorfitt Smith were excellent in dealing with the sale of my house. Unfortunately, our transaction was protracted due to various issues in our chain, but Morfitt Smith were extremely proactive in dealing with any issues that arose and kept me updated at each stage. Rachel Carbutt dealt with my sale. She was approachable, professional and always very quick to respond to my queries. Thank you Rachel and team.
Charlotte Β· 6 July 2021
Agent replied Β· 6 July 2023
Charlotte this is a lovely review thank you so much. It can be such a nightmare when a chain starts to wobble but we are so pleased we were able to help throughout. Rach was overjoyed to see this and the photography team pass on their best for your cat who they thought was quite the star.
β
β
β
β
β
5/5
GoogleWe were quite urgent with trying to find a lettings property and stuck with trying to find somewhere that met needs. Both Emma and Tom from the team were so helpful in consolidating what our requirements were, suggesting a specific area and providing us with quick viewing dates where they could. A very well informed, professional and friendly agency
Lauren Β· 6 July 2022
Agent replied Β· 6 July 2023
Hi Lauren, thank you for such a thoughtful review. I'm so pleased Emma and Tom were able to help you at the time. I hope you are all settled in to your new home now.
β
β
β
β
β
5/5
GoogleThe sale of my mumβs bungalow has just completed after a long and at times difficult process. This was a deceased estate and consequently fraught with emotion throughout the ups and downs. Karen at Morfitt Smith was highly professional alongside being friendly and supportive. Indeed she kept the sale on track when things became rocky. There is definitely a personal approach to support clients, both buyers and sellers through the transactions. I would recommend Morfitt Smith without hesitation. There is always a cheerful and helpful voice at the end of the phone regardless of who answers. Thankyou
Mary Β· 12 July 2023
β
β
β
β
β
5/5
GoogleIβve moved from the North East and the Morfitt Smith service was great. Rachel always kept in touch and chased things up when needed. Highly recommend!
Vic Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you so much for your kind review, Vic! Weβre really pleased to hear you were happy with the service and your experience with us. All the very best.
β
β
β
β
β
5/5
GoogleAs first time property landlords we were very concerned about finding the right fit for us. We were in search of a company who would handle our home as they would their very own. The very first day I met Sarah I knew MorfittSmith and their entire team was the one. Within a very short time our lovely home was rented out and everything done most professionally with caring. Emma has been wonderfull in keeping us updated and willing to assist at all levels. We can definitely recommend to anyone looking for a honest reliable letting agent.
Sharda Β· 6 June 2023
β
β
β
β
β
5/5
GoogleAll the guys at Morfitt Smith were absolutely brilliant in selling our house. Easy to get hold of and returned calls, made a selling our home as easy as it can be. Special mention to Michael and Kay who really helped along the way. Having dealt with other bigger estate agents in buying our new house there is no comparison. The personal touch really matters. Will be using them again and would definitely recommend.
Sarah Β· 7 July 2016
Agent replied Β· 6 July 2023
Hi Sarah, Thank you for your lovely review. We hope you have settled in your new home and please don't forget our refer a friend vouchers if you kindly recommend us to your friends and family and they sell through us.
Kind Regards
Kaye
β
β
β
β
β
5/5
GoogleI'm a first time buyer. Morffit Smith Estate agents was absolutely amazing in making my move as stress free as possible. His attention to the minutest of detail is unbelievable and he is extremely personable and always available for any questions. I can highly recommend The MorffitSmEstate Agent because they went above and beyond with helping me through the process. John from MorfittSmith Estate was so supportive from start to finish and always went the extra mile when required. A massive thank you to all the team.
Nancy Β· 8 March 2023
β
β
β
β
β
5/5
GoogleExcellent service from local agents. The whole team took an interest in selling my house. After trying with a 'national' agent for months and months, we switched to Morfitt Smith and sold within a matter of days. When they came out to do the valuation they told us some things we could to do help the sale, and clearly it worked. Would thoroughly recommend Morfitt Smith to anyone looking to sell.
Mark Β· 7 July 2016
Agent replied Β· 6 July 2023
Thank you so much for your review Mark. Hope you have settled in your New Home . Regards Kaye
β
β
β
β
β
5/5
GoogleI thought the service provided was excellent. I was kept informed at every stage of the house purchase. John Morfitt became a crucial player in communicating with both sets of solicitors. They went over and above what I would expect when purchasing (or selling) a house - including photocopying, scanning documents and chivving up our solicitor. The whole team were pleasant and very professional. I can't recommend them enough.
Pam
Pam Β· 23 September 2024
Agent replied Β· 10 November 2024
Thank you for your review, Pam! It was a pleasure to work with you.
β
β
β
β
β
5/5
GoogleMorfitt Smith were very helpful when it came to viewings and Rachel helped to ensure I got my home!
Ben Β· 3 November 2024
Agent replied Β· 10 November 2024
Hi Ben, Thank you very much for the review! Enjoy your new home
β
β
β
β
β
5/5
GoogleBrilliant , always keeping you up to date with the progress, canβt do enough for you π β¦
Lewis Β· 14 March 2026
Agent replied Β· 14 April 2026
We really appreciate you taking the time to leave us a review. Itβs great to know you were happy with everything, thank you for choosing MorfittSmith.
β
β
β
β
β
5/5
GoogleJohn and his team are professional, friendly, dedicated and honest and I would recommend them to anyone considering selling their home. I have dealt with them in the past and they were my first choice when we had to sell my late father's house. It was a very difficult time for me and they handled all the viewings which obviously took a big load off of my mind. Rachel and Karen would email or call me to keep me informed of the process so that we always knew what was going on behind the scenes. A big thank you to all involved in the sale and I wish you continued success. Val Thomas.
Val Β· 9 October 2022
β
β
β
β
β
5/5
GoogleTom is amazing! - Myself and my partner decided after alot of thought to move in together and have our first home! After weeks of looking we came across the property (which we now call home) on MorfittSmith property site and decided to book a viewing and see what would happen - we'd had alot of smoke blown our way by other property agencies and alot of empty promises too so we wasn't very hopeful. However, the loveliest gentleman Tom contacted me the next day and asked if we would like to view the property to which we agreed! So on and so forth Tom was ever so helpful, very professional and responsed to my every email throughout our journey and we even got the property thanks to all of his hard work keeping contact between us and the landlord! We've been in our home 4 months now and I cannot recommend MorfittSmith enough! We will definitely be contacting Tom and the agency again when we decide to move in the future! On the plus side also, I got a bear to commemorate my very first place I could call home which was a very kind gesture!
Tamzin Β· 9 October 2022
β
β
β
β
β
5/5
GoogleWe have recently sold our house through Morfitt Smith and I couldn't have been more pleased with the service that we received. At the very start, John came to our property to do the valuation and gave us tips for buying and selling. We had two other estate agents come to the property and John made us feel the most confident about using his company. Once our property was Sold STC it was Karen who has been assisting us and she couldn't have been more friendly, helpful and supportive. Our buying journey, through a different estate agent, hasn't been the smoothest and Karen has been supportive throughout. She has always been responsive to emails, phone calls and when we have needed extra support been able to speak in person in the branch. I couldn't recommend Morfitt Smith enough.
Mary Β· 9 October 2022
β
β
β
β
β
5/5
GoogleAs a first time buyer purchasing a new build property I would like to share my experience dealing with Laura from Morfitt Smith.
Laura was so helpful from start to finish, knowledgeable and nothing was ever too much trouble. I went into this completely blind and Laura guided me all the way through, she went completely above and beyond her job role, I would highly recommend Laura. 5 star experience.
Iβd also like to mention, Alex, Lauraβs colleague. Both Laura and Alex work as a great team keeping eachother up to date on cases meaning there is always someone available on the other end of the phone to help. Great customer service!
Thank you Laura and Alex for all of your help while we have been purchasing our first home.
Alex Β· 9 September 2022
β
β
β
β
β
5/5
GoogleI would just like to share my five star my experience with MorfittSmith Estate & Letting Agent.
They have acted promptly and efficiently through out letting my property, taking all the stress away.
I would especially like to mention Emma Carver who did everything she said, which is not what you always get from every business through returning e mails and phone calls promptly.
I will be using MorfittSmith in the future for sure.
Well done Team MorfittSmith and ## Emma Carver
Thank You
Ian Middleton
Ian Β· 9 September 2022
β
β
β
β
β
5/5
GoogleMorfittSmith helped every process of our move go smoothly , very friendly and helpful. Would definitely recommend.
Tracey Β· 14 March 2026
Agent replied Β· 14 April 2026
Thanks for your review, it genuinely means a lot to our team. Weβre delighted you had a positive experience working with us.
β
β
β
β
β
5/5
GoogleHaving just bought a house from Morfitt Smith. The process was long due to issues with the solicitors, however Rachel at Morfitt was always there to chase things up where she could and ease our stress levels. Very professional and responsive. Thank you so much Rachel and the team at Morfitt.PositiveResponsiveness, Quality, Professionalism
Claire Β· 27 August 2021
Agent replied Β· 6 July 2023
Thanks Claire. It's always really cheering to hear such a kind review when the process has been a challenging one. Solicitors and progression can be a pain sometimes but we are so pleased that we could be there to make it as stress-free as possible.
β
β
β
β
β
5/5
GoogleBeing a Contractor working with MorfittSmith I cannot speak highly enough of the whole team, every Tenant I have spoken with about them is of the same opinion. Special mention to Harriet who introduced me to the Team and has been amazing to work with, as they all are.PositiveResponsiveness, Quality, Professionalism, Value
Adam Β· 27 August 2021
Agent replied Β· 6 July 2023
This is high praise indeed, thanks Adam. Have a great Christmas.
β
β
β
β
β
5/5
GoogleRachel was really helpful throughout the process of buying my house. She was very responsive and kept me up to date, was friendly and professional and has since followed up with more information. Would highly recommend morfitt smith.
Sarah Β· 1 January 2025
β
β
β
β
β
5/5
GoogleKaren from Moorfit Smith was dealing with our house purchase, and was fantastic with chasing solicitors and keeping myself updated as well as being the go between us and our seller. She was brilliant! Great customer service and she was on the ball with everything! Thankyou so much!PositiveQuality
Emma Β· 27 August 2021
Agent replied Β· 6 July 2023
This is lovely, thank you Emma.
β
β
β
β
β
5/5
GoogleCant fault them one bit, all staff weve dealt with have been amazing from start to finish. Even helped us when they didnt need too. John was particularly great helping us even when he had his own struggled. Also reccomend Andrew who works along side them with elmo Finance. He was amazing throughout the process. Thanks guys!!!
Heather Β· 9 December 2023
β
β
β
β
β
5/5
GoogleRachel was excellent all the way through the process. No question was too silly.
We felt supported and taken care off.
Thank you! Would recommend
Maria & John
Maria Β· 30 March 2025
β
β
β
β
β
5/5
GoogleA brilliant experience with Morfitt Smith. Sold both my house and my grandparents house. Both sold very quickly ( mine sold to the first viewer). John was very professional. Would highly recommend them, and if I'd not moved out of the area would definitely use them again.
Jasper Β· 6 July 2021
Agent replied Β· 6 July 2023
Thank you for the kind review Jasper. John is going to be over the moon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.