5/5
GoogleMaia was fantastic and very helpful
Agent replied · 24 August 2024
Dear Kusal, thank you for leaving Maia a great positive review. We Wish you all the best. Katie - Marketing Assistant
Trusted Agent profile · Slough
Oakwood Estates Slough reviews
★★★★★
361 reviews across 2 platforms
39 High Street, Burnham, Slough, SL1 7JD
Part of Oakwood Estates, see every office.
Oakwood Estates's office in Slough, at 39 High Street, is rated 4.7 out of 5 across 361 reviews on two platforms, including 351 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Slough office, from every platform, shown as written. First names only.
Google2/5
GoogleSo let me tell my experience with Oakwood estates, on 26 dec I was viewing property for which I left holding deposit of 173 pounds, on 28 dec I was informed that landlord pulled out from offer and I was offered to look into other current offers offered by Oakwood estates, but there was nothing in which I was interested so on 30 dec I contacted agent who was showing me property and I requested my money back, 2 January still nothing no money back, so I called Oakwood estates office and I was advised to give my bank details as my agent never even asked for them but he told me that it will take 3 working days (off course), ever since then I’m calling every day and asking for my deposit back! And every time I’m being told that someone has to sing it or it’s being currently processed, today on 7th January I called today and was advices that refund gonna be back by midnight and that I gonna receive email with confirmation , overall been tossed around like a little kid maybe it’s just me being unlucky who knows
Agent replied · 24 August 2024
Thank you for your review. After investigating your file, I can see that the landlord had accepted your offer and then decided to proceed with a private offer he had received from a family friend. As there were no contracts signed, unfortunately the landlord was able to do this. As you suggested, we did offer you alternatives however there was nothing suitable. Our refund process can take up to 7, 10 working days due to the security checks that we have to abide by. I am pleased to confirm that this issue was resolved back in January. Yours sincerely Kane Barber-Moore Area Lettings Manager Oakwood Estates
5/5
GoogleMaia was really good. Very thorough and knowledgeable
Agent replied · 24 August 2024
Thank you so much Gurveer, we pride ourselves on being meticulous and efficient and so glad this was reflected by your experience. We hope to work again with you in the future. Kind Regards, Alice (Marketing Assistant)
5/5
GoogleMany thanks to Holly & Katie at the Burnham office we were happy overall with your service 👍🏼 …
Agent replied · 24 August 2024
Thank you Amy for sending us in your feedback. We are glad all went well and both Holly and Katie were grateful to receive your positive review. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleIt has been an absolute pleasure looking for a property and finding one we love through Oakwood Estates. Our experience with Joanne and Frankie, who have helped show us round the property and dealt with our subsequent negotiations, has been fantastic. It has been so refreshing to experience such a professional and geniune team that work in a customer friendly manner and I cannot thank them enough!
Agent replied · 24 August 2024
Thank you Arwinder for posting in this review. Both Joanne and Frankie were delighted to read your comments and only too pleased to be apart of your journey. We wish you all the best with your next chapter and hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleThe Burnham office was professional, especially Michael McClure. They kept us informed and up to date during the process of our purchase. Thank you for everything.PositiveProfessionalism
Agent replied · 24 August 2024
Thank you Des for leaving us a review. Your commented have been passed on to Michael and the Burnham Office. They are all extremely pleased with your feedback. All the best with your next chapter. Kind regards, Elle Godfrey - Marketing Executive
5/5
GoogleMichael was great help. Always willing to help. Very responsive. Understanding and supportive. Will definitely use Oakwood Estates for any future property sales and purchase.PositiveResponsiveness, Professionalism
Agent replied · 24 August 2024
Thank you for your comments Kelsey. Your review has been passed over to Michael who appreciates all your positive feedback. We look forward to working with you again in the future. Kind regards, Elle Godfrey - Marketing Executive
5/5
GoogleFrankie at Oakwood Estates has made what can at times be a very stressful process more manageable through her pleasant manner. She also remembered our particular family needs from other home visits and was able to advocate for us during negotiations. We are relieved to be through the process but are appreciative for Franie's support.
Agent replied · 24 August 2024
Dear Charlotte, thank you for your 5 star review. We're pleased to hear you had a positive experience with Oakwood Estates and Frankie and the rest of the team at Burnham provided you with all the help and support you needed. We wish you all the best. Yours sincerely, Gail Byca - Marketing Assistant
5/5
GoogleProfessional and Prompt service, made my first time moving out of home easy as anything thanks to Katie.
Agent replied · 24 August 2024
Thank you Zachary for posting your review in. Katie was delighted to receive your feedback and that she was able to make your first move a positive experience. We wish you all the very best and hope you are settling in well to your new home. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleVery good service from Frankie . Every time we needed help Frankie Collins was there to help us from start to finishPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 August 2024
Thank you for your feedback. I have sent your comments across to Frankie who very much appreciated receiving them. We wish you all the best. Yours sincerely, Elle Godfrey
5/5
GoogleHad a very positive experience with our rental property Brandon and Kane made it all happen smoothly from start to finish they were very professional!PositiveProfessionalism
Agent replied · 24 August 2024
Thank you Kelly for leaving us this feedback. Both Brandon and Kane were delighted to receive your review and pleased you had a positive experience. Yours sincerely, Elle Godfrey, Marketing Executive
5/5
GoogleMiah was very explanatory. Thank you
Agent replied · 24 August 2024
Thank you Asher for your 5 star review, Oakwood Estates are pleased to hear you had a positive experience. Yours sincerely, Gail Byca - Marketing Assistant
5/5
GoogleGreat property! Maia was super helpful
Agent replied · 24 August 2024
Thank you so much Saugat for taking the time to leave Oakwood Estates a review we really appreciate it and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).
5/5
GoogleSarah, Kane and team were so helpful great experience thank you for your helpPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 August 2024
Raza thank you for sending in your feedback. Sarah and Kane are glad all went well and appreciated receiving this review. We wish you all the best and have a lovely Christmas, Elle Godfrey - Marketing Executive.
5/5
GoogleExcellent Caterina was helpful .
Agent replied · 24 August 2024
Thank you Eleni for taking the time to leave Oakwood Estates and Caterina a 5* review, it is greatly appreciated. Kind Regards, Alice (Marketing Assistant).
5/5
GoogleFrom first enquiry to securing accommodation the service received was great including putting up with some of my daft questions being a first time renter thank you very much Katie
Agent replied · 8 December 2024
Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. Regards, Amber - Marketing Team
5/5
GoogleExcellent, fast and efficient. Thank you Holly for all your help. Would recommend to everyone
Agent replied · 24 August 2024
Thank you David for your positive feedback. Holly was very pleased to have received your comments and recommendation. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleJoanne was efficient and fast in responding to all my questions very grateful Anita
Agent replied · 24 August 2024
Thank you for your recent feedback and review on Oakwood Estates and for giving us 5*. I will pass on your message to the Burnham Office. Yours sincerely, Claire Davies, Marketing Assistant.
1/5
TrustpilotFull financial details required before viewings!
This company were insistent that I hand over all financial information before they'd even do a viewing. This is private information that is usually only required upon application for tenancy and not something that should be handed out to all and sundry. Disappointing not to be able to deal with professionals rather than data gatherers.
5/5
GoogleHad a great experience with Katie from Oakwood Estates Burnham! She is professional, and responsive, and made the process of finding my new home smooth and stress-free. Highly recommend!
Agent replied · 24 October 2024
Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. Regards, Nicole - Marketing Team
5/5
GoogleKatie Dawson was brilliant throughout the process. Cannot fault anything. Would definitely recommend.
Agent replied · 24 August 2024
Thank you Daniela for your feedback. Katie was very grateful to receive your comments and recommendation. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleYesterday I had a property viewing with Maia at 2 Harewood Place, Slough. Allover my experience is very good with her. She explained everything so clearly & tried to answer all of my questions. She is smart, humble and professional. Wish her all the best for her future. Thanks.
Agent replied · 24 August 2024
Eshita thank you for your lovely review and kind words about Maia, we are so happy to hear about your positive experience with Oakwood Estates, and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).
5/5
GoogleKatie was brilliant, she dealt with queries quickly and was so reassuring
Agent replied · 24 August 2024
Thanks Victoria, I have sent your feedback on to Katie who was very appreciative of your praise. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleMichael was lovely and professional to speak to! He managed our relationship with the property owner really well!PositiveProfessionalism, Value
Agent replied · 24 August 2024
Thank you for your review Kamal. We are glad to hear that you had a positive experience. All the best. Yours sincerely, Elle Godfrey, Marketing Executive
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Questions about Oakwood Estates Slough
Has Oakwood Estates won any awards?
Yes. In The Trusted Agent 2026 awards: Oakwood Estates, Slough won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Oakwood Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
