Trusted Agent profile · Slough
★★★★★
361 reviews across 2 platforms
39 High Street, Burnham, Slough, SL1 7JD
Part of Oakwood Estates, see every office.
Oakwood Estates's office in Slough, at 39 High Street, is rated 4.7 out of 5 across 361 reviews on two platforms, including 351 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Oakwood Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleThank you Jo, Frankie and Edward Our experience of selling a property was made easier with your expert, friendly service especially Jo and Frankie who went above and beyond to help us The whole process took eight weeks from start to finish
Thank you Ros for posting in your review. Jo, Frankie and Edward were very grateful to read your comments and we wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleCourteous, professional, timely and polite, all this along with a brilliant presented studio apartment made the process effortless. The best experience I've had in a very long time. Be assured you won't be disappointed, especially if you get Holly, moving made effortlessly.
Thank you very much for your feedback and we are glad your move was a success. I have of course passed your comments on to Holly who was very appreciative to receive your praise. All the best with your new chapter. Yours sincerely, Elle Godfrey - Marketing Executive
1/5
GoogleI was renting a flat through this branch. They could not arrange anything. Only moment they acted in proactive manner was moment when they wanted deposit from me. At the very end they lied to me I need to stay in property for a length of notice period even if my contract was due to expire in 3 weeks. I wasted my money and during check out they wanted to get more money from me for "damages" to the property which were in their check in raport. Completely bad experience.
5/5
GoogleI have now successfully acquired a rental property. thanks to an individual called Brandon I was truly impressed with my Letting Agent Brandon he was a true professional from start to finish in this stressful process any questions I had he was happy to assist and put my mind to rest I would with out any doubt recommend his services to potential clients who wish to rent in the area look forward to a supportive relationship with Oakwood Estates 😊PositiveProfessionalism
5/5
GoogleOakwood Estates have made the entire house buying process so easy. The team are incredibly helpful and are always responsive to requests. As first time buyers, the professional team walked us through the process and accommodated all of our requests including countless viewings. Thank you Oakwood Estates!PositiveResponsiveness, Professionalism
Thank you for leaving us such great feedback Naina. I have passed your comments on to the Burnham Sales Team and they are glad that they were able to assist you during your journey. Feel free to get in touch if you any further assistance. Yours sincerely Elle Godfrey Marketing Executive
5/5
GoogleFantastic team of professionals. Excellent service and commitment to the clients. Highly recommended.
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Rowan- Marketing Team
1/5
TrustpilotJust do not !
ATTENTION: Owner of This Agency
5/5
GoogleWe were dealt by Maia and we were very happy with the service. All of our queries were answered in a timely manner.
5/5
GoogleWe've had viewings with both Maia and Frankie now. Both are very relaxed but still professional in their approach which if refreshing when dealing with estate agents.
Thank you so much for leaving a review, we really appreciate it. So glad to hear you had a positive and relaxed experience with Oakwood Estates and we look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).
5/5
GoogleHighly recommend! Frankie, we can’t thank you enough! You’ve been amazing from start to finish. Thank you for all your hard work and helping us throughout.
Dear Claire, thank you for your 5* review, we're pleased to hear you had a very positive experience dealing with Frankie and the rest of the team at Burnham. Yours sincerely, Gail Byca - Marketing Assistant
5/5
GoogleAbsolutely amazing service from all of you guys! Thank you for your support at every stage. Highly professional, helpful, always positive and friendly
Dear Oksana Thank you for very for your fantastic feedback for Oakwood Estate. Our staff will be extremely pleased to read that you were so happy with the service you recently received. I will pass the message on. Yours sincerely Claire Davies Marketing Assistant
5/5
GoogleGood communication, flexible, friendly, and very helpful in keeping things moving. Would definitely use again.
Thankyou James for your 5 star review. It is greatly appreciated and we're committed to maintaining this level of service for you. Kind regards Olivia- Marketing assistant
5/5
GoogleI have never had a problem or reason to complain about oakwood or the staff that I have had communications with. They are always helpful and eager to assure that everything is satisfactory and kept to a good standard. 👍😊PositiveResponsiveness, Professionalism
Thank you Jake for leaving the Burnham Team a positive review. We wish you all the best and are always here to assist when required. Yours sincerely, Elle Godfrey - Marketing Executive.
1/5
GoogleWe were TOTALLY given the wrong information about the property we brought .. the agent (Joanne denyer) advised us that the property has gas and they have all the certificates for the gas approval , Clearly that was no that case.when we brought this to Nigel’s attention she completely denied saying any of that..its a major work now were we had to pay over £1200 to get cadent to come and dig and reconnect the gas connection . Just to get commission it’s totally wrong to misguide the customers.
5/5
GoogleGreat service from Holly. She is very attentive with a great attention to detail; prompt, frequent communications led to a smooth transaction.
Thank you for your positive review this morning on your recent dealings with Oakwood Estate. I am sure Holly Magor will be delighted to hear your feedback. you were happy with her service. Yours sincerely Claire Davies Marketing Assistant
5/5
GoogleGreats comms and super personable - looking forward to continuing my house hunt with Maia
Dear Alex, Thank you for taking the time to leave Oakwood Estates and Maia a great review. All the best in your house search. Katie - Marketing Assistant
1/5
GoogleWent to view a property and was greeted with a cold welcome. The lady was rude and had a attitude problem. Not happy at all and won't be going back to them.
Dear Zainab. We are sorry to hear of your experience as our staff always strive to provide the best customer service which has led to our publication in the Best Estate Agent Guide 2022. Please can you email edward.godfrey@oakwood-estates.co.uk confirming the property viewing with time & date so we can investigate this incident further. Oakwood Estates Customer Services
4/5
GoogleFrankie Collins, booked us our appointment very quickly, was there for the appointment on time & also answered all our questions we had about the property. Also called us for feedback when she said would call. Thanks FrankiePositiveResponsiveness, Professionalism
Thank you Tasha for providing this feedback. We have passed your comments on to Frankie who was pleased to have been able to assist you. Yours sincerely, Elle Godfrey
5/5
GoogleThe agent was doing really great to show the property! Explaining clear and provide more information regarding my enquiry. ☺️
Thank you for taking the time to leave Oakwood Estates a 5* review. Kind Regards, Alice (Marketing Assistant).
5/5
GoogleHad a great experience throughout the house purchase process with Frankie and co. Kept us up-to-date and felt well advised.
Thank you Azib for taking the time to leave Oakwood Estates and the Burnham Sales team a 5* review, it is greatly appreciated. Kind Regards, Alice (Marketing Assistant).
5/5
GooglePurchased my property through Oakwood Estates and found them to be professional and patient with my purchase. A well run firm and always willing to go that extra mile to help.
Sangeeta thank you for sending in your feedback. The team were delighted to pick up your comments and pleased that you were satisfied with the service. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleOur purchase process was managed by Frankie Collins, who was exemplary at every turn. We were faced with a number of challenges which Frankie addressed swiftly, effectively and professionally.PositiveResponsiveness
James thank you for leaving us a review. Frankie was extremely pleased to receive your positive feedback and be able to progress your purchase through to completion. We wish you all the best and hope you settle in well. Yours sincerely, Elle Godfrey - Marketing Executive
5/5
GoogleFriendly and professional, highly recommended
Thank you for the wonderful 5-star review! We are passionate about serving you and are grateful for your recognition. Your satisfaction is our top priority. Best regards, Rowan - Marketing Team
5/5
GoogleThe team is great and friendly. They quickly responded to all my queries and were there throughout the process from viewing, to registering. They are a very professional team (Holly and Sarah).PositiveResponsiveness, Professionalism
Minaa thanks for sending in this review. Both Holly and Sarah were delighted to receive your positive comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oakwood Estates, Slough won Gold.
Tell us what you need and we'll put you in touch. Oakwood Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
