1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
Trusted Agent profile · Slough
Frost Partnership Slough reviews
★★★★★
236 reviews across 2 platforms
7 Mackenzie Street, Slough, SL1 1XQ, SL1 1XQ
Frost Partnership's office in Slough, at 7 Mackenzie Street, is rated 3.5 out of 5 across 236 reviews on two platforms, including 172 Google reviews rated 4.0.
Reviews
Every review we hold for the Slough office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat service. Efficient and friendly. Found excellent tenants for my property.
Agent replied · 23 November 2024
Hi Gail Thank you so much for taking the time to write this 5* review for our Slough Lettings office. We are so pleased that they found excellent tenants for your property. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
GoogleExcellent service via Pooja at Frost, rented out easily and good communication throughout. Very responsive and professional and highly recommend Frost!!
Agent replied · 23 November 2024
Hi Ronak, Many thanks for taking the time to write this 5* review for Pooja from our Slough office. We are delighted to read that she provided you with a responsive and professional property service, and that you would recommend the team's services in the future. We will pass your comments on to Pooja and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAmazing Service!!!! Thanks to Sinead we have found our dream house!!!
1/5
GoogleVery disappointed with the letting team and their management team.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
GoogleThe team in the slough office is very professional, very polite and informative. Through finding a property to rent and going through the process they have been excellent. Recommend frost to anyone looking to rent a property!
1/5
GooglePoor customer service
Agent replied · 23 November 2024
We take all feedback seriously and we would like to look into this. However, we do not have any record of contact with our Slough office and therefore have no contact details for you. We would be grateful if you could email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. If however you have submitted this review in error, please remove it as this negatively affects our business. Kind regards The Frost Partnership
4/5
GoogleColin White has looked after my rental properties in Slough for over 10 years We have always had a good relationship and I trusted him to give me “good” advice and market intelligence I am just now selling my last rental property in the Slough area so that relationship is coming to an end
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
1/5
GoogleFollowing contact further with the client I have now removed the post . Thank you for updating me
Agent replied · 23 November 2024
Mr Reid, We assume you refer to Mr A who recently missed out on a property through our Slough office. You therefore have no direct involvement in this matter. The Frost Partnership has from the outset kept Mr A fully aware of the situation. We have at all times taken instructions from our client, the vendor and continue to act on their behalf and with their full approval. You have not taken the trouble to ascertain the facts of the situation and by posting this review with incomplete information you are making defamatory and libelous accusations. Please remove this post within 24 hours or The Frost Partnership will be obliged to instruct solicitors to defend its position.
1/5
TrustpilotThey should be ashamed.
1/5
GoogleWe agreed on a flat and they gave it to someone else
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
1/5
TrustpilotI do not recommend anyone
I do not recommend anyone. Rude, unhelpful, unprofessional people.
5/5
GoogleGood
Agent replied · 22 September 2025
Many thanks for leaving this 5* Google review for our Slough team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleThank you for all your help Lee Henry and Alison Perchard.
1/5
GoogleVery worst service
Agent replied · 23 November 2024
We take all feedback seriously. However, we have no record of any contact from you and do not have any contact details for you. We would be grateful if you could email your contact information to marketing@frostweb.co.uk please and a … More
5/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Many thanks for leaving this 5* review for our Slough team, very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
3/5
GoogleRating only, no written review.
3/5
GoogleNot that helpful
Agent replied · 10 October 2026
We take all feedback seriously. However, we do not have any record of contact with our Slough office and believe that you may have left this review in error. If you did so, we would ask you to remove it please as this negatively affects our … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
