5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Trusted Agent profile · Slough
★★★★★
348 reviews across 3 platforms
111 High Street, Slough, SL1 1DH, SL1 1DH
Connells's office in Slough, at 111 High Street, is rated 4.2 out of 5 across 348 reviews on three platforms, including 231 Google reviews rated 4.0.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
Pleasant & professional
Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.
We're happy to hear that you found our team pleasant, polite, and professional. We appreciate you taking the time to share your positive experience with us!
1/5
Rubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
A very professional and perfect service provided by the Lettings team at Connells, Slough. Especially, Raj - always available to answer and address your concerns. He welcomed special requests for the move and made sure everything was seamless. Although, they resolve all your concerns over phone, emails, I still visited the office just for few doubts, and the other team members there were helpful too. Raj even checked up after move in if everything is in place, any support required etc. Very professional experience. Definitely recommended.
Thank you Vipin for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
We just got our own house key, Excellent service provided by Connells very professional and friendly people specially Ali and Harry thank you.
Thank you for the positive feedback! We are glad to hear that our team, especially Ali and Harry, provided excellent and friendly service during your key process. Our goal is to always provide top-notch assistance. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Where business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
Best-in-class! Helpful + Dedicated + Committed + Honest + Friendly + 2 x Professional = Connell's We two friends were in the pursuit of two different flats for our families. Our requirement was to find the apartments as close as possible. I tried reaching out to several agencies in Slough but they were doing nothing more than sending the ads of the flat from their website. There came a call from Connells against my Enquiry. Raj Rattu from Connell's, the magician, not just found us 2 apartments but we got the flats next to each other. The major challenge for us to get the keys in just 7 days from the day we saw the apartment. Raj made it possible!! I totally recommend Connell's and if given a choice have Raj assigned to your case.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Our recent property search was long, arduous and mentally exhausting! We had specific requirements for our next property and looking within Slough was proving to be a terrible experience with most agencies either not giving a damn or just lacking basic ethics. However that all stopped when we got a call from Connells and the person on the other side was Balreet Grewal, he was professional, accomodating and fairly efficient in his dealing with us. He showed us an amazing property and everything seemed set, the only concern was the distance to Central Slough, so we opted to go with another property but I felt that the service and response as well as the attitude displayed by Bal deserved 5 stars, if we ever move again, I know for sure who I'll contact to get my next home.PositiveResponsiveness, Professionalism
5/5
Very professional, we are positively surprised by how nice and professional they were in showing us the property, very good experience.
Thank you for your kind words! We take pride in providing a professional and pleasant experience for all of our clients. It was a pleasure showing you the property. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Staff in high regard !
I came to regard Ethan as a trusted friend !
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
Georgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
Jessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
1/5
Unprofessional , never return calls procedure does not exist Letting from these guys is terrible
Please do contact us via review@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Very happy with everything really. 1st person I met was very personable and not “pushy” or “salesman” type. The sale took a few turns over a year, and had plenty of contact with the office and a few staff. All dealt with very well and trusted their advice, even when a buyer pulled out. All sorted now despise clumsy ending (well 5 separate groups of people) Totally recommendable, nice bunch of people.
1/5
Connels Slough, don’t sell your property with this agent / unprofessional. Was interested in an apartment in Slough, the customer service has been terrible from start to finish few key points below 1. Call the office to arrange a appointment on the 11th October 2023 for 15.45pm, everything was fine view the apartment with some other potential buyers. 2. No follow up call from Connells was made to obtain any feedback. 3. Arranged a 2nd viewing 2 days later on the 13th at 14.00pm, the sales person (Ali) was 15 to 20 minutes late to arrival to the building and when he took us up to the flat did not really show us around, seem not very interested and basically stood in the hallway of the apartment on his phone, the Sales person did disclose that there were 8 offers on the property all below the asking price. 4. Again no follow up call for any feedback from Connells 5. However we emailed them an offer for the property for the asking price to start the negotiations / process. 6. Email came back acknowledging the offer and they will come back to us / we are not even sure if the offer was even given to the seller to consider? 7. Its been 12 days since the last communication from Connells or response to two separate emails sent to them to provide us some feedback, when calling the office no one takes the call also 8. The property is now listed as sold subject to contract. We know we can’t help who which property we like and which agent we have to deal with, however if I a seller I would not be selecting this property to sell my property, as I would not be confident that the offers on the property made it to seller.
Hello Vix, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Scott, Customer Relations.
5/5
Many thanks to Connells Rayan,Ali and team of Connell..so far very good experience,good response..
Hello Jyothsna, Thank you so much for your kind words and the 5* review! We're delighted to hear that you had a very good experience with Rayan, Ali, and the team. Best regards, Lucy, Customer Relations Team
5/5
Very impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
1/5
With them my friend experience very bad Ali take 5 thousand for one house and when my friend mortgage is not gone through he didn’t return that money ,and when they are asking for money he told that he is going to complaint them that they are harassing him .But don’t worry Ali God will see you
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
Excellent services provided by Connells, much appreciated. Many thanks to Raj for all his assistance and timely help throughout the process.
Many thanks Vijay Devunuri for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Jordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
5/5
They were able to sell our house in just 2 weeks time..
"We are thrilled to hear that we were able to sell your house in just 2 weeks! Our team always strives to deliver quick and efficient results for our clients. Kind regards, Lucy, Customer Feedback and Support Team
1/5
Really poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
I was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
Am very happy to buy the property , stuff is very good harry is dealing with us very good and nice person
Thank you for your kind words and for choosing our property! We are thrilled to hear that you had a positive experience with our staff, especially Harry. We strive to provide excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Slough office has 348 reviews across three platforms: 231 on Google, 1 on Yell, 116 on Trustpilot (across the whole business).
Connells Slough is rated 4.2 out of 5 across all 348 reviews, and 4.0 out of 5 on Google from 231 reviews.
Connells Slough, 111 High Street, Slough, SL1 1DH, SL1 1DH.