Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an outstanding experience working with Emma Samuel at Connells. She has been absolutely amazing throughout the entire process, professional, supportive, and always willing to go the extra mile.
Thanks to Emma’s dedication and guidance, I am now buying a house through Connells Slough. She made what could have been a stressful experience feel smooth and manageable, always keeping me informed and confident every step of the way.
I truly believe she is the best at what she does, and I couldn’t recommend her highly enough!
Hari · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! Our team takes great pride in providing exceptional service and we're thrilled to hear Emma went above and beyond for you. We're so happy to have helped make your home buying journey smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 25 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.
Mr · 31 August 2026
★★★★★ 1/5
GoogleMy experience with this estate agent was disappointing.
Communication was proactive and attentive at the start, but when a more complex issue arose, the level of responsiveness and accountability noticeably declined. Queries were not addressed clearly, and the matter was quickly redirected without sufficient explanation.
Professional service should be consistent from start to finish, not just when securing business. Unfortunately, that was not my experience.
Dennis · 17 March 2026
Agent replied · 25 October 2024
Many thanks Dennis for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a fantastic experience with Connells Slough while selecting our new home. In particular, Alisha was highly professional, always responsive, communicated clearly at every stage, and proactively resolved issues to keep the process running smoothly. She coordinated paperwork, explained terms in plain language, and made sure our questions were answered quickly. After we signed, Alisha went the extra mile to ensure we were properly settled. She checked in, arranged follow‑ups, and made sure any minor issues were resolved without delay.
I highly recommend Connells Slough, and especially Alisha, to anyone looking for honest, efficient, and genuinely helpful estate agency support.
Fawad · 26 October 2025
Agent replied · 9 November 2025
Thank you for sharing your fantastic experience with Connells Slough and Alisha! We are dedicated to providing honest, efficient, and helpful support to our clients. We are glad to hear that Alisha's professionalism, responsiveness, and proactive nature made the process smooth for you. We look forward to working with you again in the future. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently had an appointment with Anthony regarding the sale of our property, and we were thoroughly impressed with the service. Anthony arrived on time, was well-prepared, and demonstrated a strong knowledge of the local market. He took the time to explain the selling process clearly and provided a realistic, well-justified valuation of our home. His professionalism and friendly approach made the experience smooth and reassuring. I would recommend him to anyone looking to sell their property. Thanks Anthony
Sarah · 23 August 2025
Agent replied · 22 September 2025
Thank you for your kind words! We're so glad that you had a positive experience with Anthony and that he was able to provide exceptional service. Our team takes pride in our knowledge of the local market and in providing a smooth and reassuring home selling process. Thank you for recommending us, it means a lot. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent experience with Connells Slough! A special thanks to Alisha for her help in finding the perfect flat for us and making the entire so straightforward! She has been amazingly helpful throughout the entire process start to end! We love the new place!
We had initially decided on another property but unfortunately the move in dates wouldn't align but the Connells slough team acted fast and quickly found us another property (even more amazing than the previous) and within days arranged all the paperwork, including our moving date and also the zero deposit scheme!
Thanks Alisha & The Connells Slough team! You've been great!
Aa · 2 June 2025
Agent replied · 22 June 2025
Hello Aa Ab,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your excellent experience with Connells Slough and that Alisha was able to assist you in finding the perfect flat. It's fantastic to know that our team could quickly accommodate your needs and make the process straightforward.
Thank you for choosing us, and we hope you enjoy your new home!
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
TrustpilotLuke was a breath of fresh air. Excellent agent.
Luke was a breath of fresh air. Met us outside. Was genuinely warm and friendly. Walked round the damp land with us in his lovely shoes, and even let the owners dog out for them for the toilet. Wish all agents made us feel as welcome as he did.
Heather · 21 February 2026
Agent replied · 24 February 2026
We're so happy to hear that you felt welcomed and valued during your visit. It's great to know that the assistance provided was helpful and made your experience a positive one. Thank you for sharing your kind feedback.
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 25 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
TrustpilotI had a viewing with Odete for a…
I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!
Mr · 22 May 2026
★★★★★ 5/5
TrustpilotWe have a really good experience…
We have a really good experience selling our property. Firstly we met with Fern who showed us round a property and we realised we need to put our on the market. Fern helped us arrange an appointment with Simon to come and see our property.Simon explained everything clearly and if we had any questions we could go into the office and ask. Fern was very good at keeping us up to date with things as we went along. It didn’t take long for the property to sell which was great as we didn’t need to have lots of viewing as my brother wasn’t well at the time and needed rest. I would highly recommend Fern, Simon and the team in chipping Norton office
Ms · 22 January 2026
★★★★★ 5/5
TrustpilotCharlie was great throughout the whole…
Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.
Mr · 15 May 2026
Agent replied · 25 May 2026
We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Dikshya · 14 September 2026
★★★★★ 1/5
TrustpilotLandlord's perspective - terrible
From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.
Simon · 13 May 2026
Agent replied · 25 May 2026
Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.
★★★★★ 5/5
TrustpilotLuke will go a long way
Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.
Mrs · 4 September 2026
★★★★★ 5/5
GoogleI'd like to thank Bal and the Lettings Team on helping me get my flat rented in such a quick time. The whole service was excellent from start to finish and they were very supportive on helping me resolve issues with my previous tenant. Keep up the great work.
R · 10 December 2025
Agent replied · 9 January 2026
Thank you so much for your kind words! We are dedicated to providing excellent service and we are thrilled that we were able to help you secure a tenant in a timely manner. It was our pleasure to assist you and we look forward to continuing to support you our valued clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat service
Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊
Michael · 17 March 2026
Agent replied · 20 March 2026
We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.
★★★★★ 5/5
TrustpilotI cannot fault Maria
I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.
Jo · 19 March 2026
★★★★★ 5/5
GoogleI want to recognise Anthony, Ryan and Ali for their outstanding customer service from Slough Connells branch. I feel that as a customer I was put at the forefront every time I had an enquire and made sure they kept me up to date. No question has been too much and they prioritised me as a customer throughout the entire journey. Buying a home can be a stressful experience but I strongly feel they alleviated some of that stress from me purely by being professional, informative and customer centric. Thank you team Slough
Gramos · 3 April 2026
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review Gramos. We're thrilled to hear that Ryan and Ali provided you with outstanding customer service and helped make your home-buying experience less stressful. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotFrom day one when i enquired about the…
From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic
Mr · 4 September 2026
★★★★★ 5/5
TrustpilotWe cannot recommend Maedeh highly…
We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.
Rayna · 22 September 2026
★★★★★ 5/5
TrustpilotAlways have a good experience dealing…
Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!
Sasha · 10 September 2026
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