Chancellors Slough reviews

★★★★★ 5/5

Google

Very happy with the service received by George and his team. They worked to achieve a sale that we were happy with. Emily from the sales progression team kept us informed of the progress and updated all sides throughout the process. Prior to the sale, Chancellors Letting managed our property. Bobby explained the process in detail and was able to arrange for tenants we had in mind, and as a result our property was returned back to us in time end of contract. Thank you very much for your help. Highly recommended overall.PositiveResponsiveness, Quality, Professionalism, Value

Abbas · 26 October 2022

★★★★★ 5/5

Google

I dealt with Bobby Panesar for letting my property. Bonny is exceptionally professional and very responsive. He managed the client relationship very well. Bobby was constantly in touch about progress of letting and dealt with all queries in a timely and professional manner. Excellent customer service and looking forward to working with Bobby on my other properties.PositiveResponsiveness, Quality, Professionalism, Value

Ali · 26 October 2020

★★★★★ 5/5

Trustpilot

Staff in high regard !

I came to regard Ethan as a trusted friend !

JOHN · 13 May 2026

★★★★★ 5/5

Trustpilot

Great knowledge and communication…

Great knowledge and communication throughout

Mrs · 18 June 2026

★★★★★ 5/5

Trustpilot

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

RajKiran · 19 March 2026

★★★★★ 5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

★★★★★ 5/5

Google

Thank you Ahsan with helping me look for a property. I have received an excellent service and would recommend him to anybody looking for a property.

Rana · 28 April 2024

★★★★★ 5/5

Trustpilot

I appreciate all the help and support provided

I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.

Ernie · 19 December 2025

★★★★★ 5/5

Trustpilot

Outstanding service from Emilia…

Outstanding service from Emilia Williams.

Dr · 13 June 2026

★★★★★ 5/5

Google

As for Chancellors in Slough, they are the best. Very supportive staff with high level of professionalism. A big thanks to Maya and saqib you are good listeners and very helpful. Well done Chancellors!

Mayowa · 26 October 2023

★★★★★ 1/5

Google

Supposed to have a viewing. Called in to say there’s loads of traffic and roads work so we would be a bit later. Person on the phone said it’s fine no problem. Drove for 1.5 hours to find out that no one is there so we can drive back now. Don’t know how anyone is able to trust this type of behaviour. No respect for our time, we had to make so many arrangements to come to this viewing. No one picks up the calls no one informed us that the viewing cannot take place! AWFUL and unprofessional, never contacting this agency again.

Hamid · 12 December 2023

★★★★★ 5/5

Google

Bobby Panesar was extremely professional and courteous in my dealings with him - he was punctual when we met at the property and was very good at keeping in touch with how things were proceeding. I am very grateful to him for his assistance and service.

LouiseC79 · 26 October 2022

★★★★★ 5/5

Google

Thank you to Ahsan for all the help. I would recommend him to anyone looking for a place to live. Excellent service.

Lucio · 27 June 2024

★★★★★ 5/5

Trustpilot

Very impressed

We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.

John · 25 September 2026

★★★★★ 1/5

Google

Not the best estate agent , I had a house booked for rent two years ago in March 2021 which was on its final paperwork, as my family was moving in , the house owner pulled of the deal at the last minute, it’s not the fault of the estate agency , but no amendments were done , no apologies were offered no alternative was offered by these agency , Move estate agency helped me in my hour of crisis , I will never recommend this agency to anyone . Move in estate agency is the best .sorry for editing my review now as I was told to do a five star review for the agency before the final paperwork was finalised.

Malcolm · 11 November 2023

★★★★★ 2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

★★★★★ 5/5

Google

Excellent service and support throughout the process. Everything was explained in simple terms and the Chancellor team followed through on all of their promises - Mitch was my initial contact and has stayed involved throughout the process offering support whenever needed - thank you Chancellor Team - great service!! Highly recommended!PositiveResponsiveness, Professionalism

Chris · 26 October 2021

★★★★★ 4/5

Google

This review is regarding my experience with Ahsan’s service from the Chancellors Slough team. He provided exceptional service from the moment I viewed the property and went above and beyond to help resolve challenges that came up with his other colleagues that were outside of his scope of work. His natural friendliness and understanding of the requirements of his role will get him very far. Wish him all the best with his career.

Kekeli · 29 March 2024

★★★★★ 1/5

Google

I wish I could give a 0 rating. I called on the same day two properties were advertised. I called on the 23rd of Feb and I was given the 22nd of March and 23rd of March for two properties. Today I have an appointment at 5 pm and now they called and said that the property is no longer available. For another property for which they gave an appointment for tomorrow, they said they don't have the appointment in their diary. I have an email with the appointment confirmation apparently they don't care about that....Very disappointed.

Suresh · 26 October 2023

★★★★★ 1/5

Google

This branch is either horribly understaffed or terribly incompetent. I like to give the benefit of the doubt so I will say its the former. I tried to contact them to arrange a viewing for a rental property advertised on rightmove. Tried calling 1) the phone number on rightmove 2) The branch number on google 3) the number advertised on their own website. left messages no reply and no answer to their phone. I was desperate to find something ASAP as my move out date was end of August. This was a newly advertised property so not even a day old. I then sent an enquiry using a) the Rightmove enquiry tool b) as well as went onto the chancellors website directly and provisionally booked a viewing for the property using their viewing tool facility and got email confirmation to say someone from the branch will be in touch to confirm - c) also left a message on there ... Viewing day comes and goes with no confirmation or call from the branch. By miracle got through on one of the numbers through to their sales team in the hope they could put me through to someone in letting and they were unable to do so - I was advised they have been really busy. Days elapsed and the property in question has then marked as been let. God knows how this was the case if no one could get in touch with them. Its pointless putting properties on rightmove or similar portals if you won't be taking enquiries. Disappointing to say the least.

Sami · 26 October 2023

★★★★★ 1/5

Google

I decided not to go with Chancellors to sell my flat in Slough. I chose another estate agent instead as the other estate agent were far more prepared when they came to visit the property. The other estate agent had info on property prices locally and other properties they were selling (which was info I had asked Chancellors to bring with them, but they didn't). But since then, I have literally been inundated with phone calls and emails. I think I have had at least 10 phone calls to try and get me to go with Chancellors. I have constantly told them not to phone me again, but they still continue to do so and I had another call today. For me this is harassment and highly unprofessional.

Dave · 26 October 2023

★★★★★ 1/5

Google

Worst estate agents I’ve ever had the dis pleasure in dealing with. Don’t answer phones very often when they do they are just useless, no one seems to know anything and still waiting for deposit to be returned after 5 weeks. No communication skills, No customer service I only gave one star as there was no option to put zero. Absolute farce of a company, the head office isn’t any better with promises of someone ringing me back. AWFUL would recommend you stay away from dealing with this place!!!

Zoe · 26 October 2023

★★★★★ 1/5

Google

They had an amazing house I wanted to view but it took them almost 2 weeks to arrange a viewing for me to view the house, I ended up cancelling as they put me off trying to get the house. I had to call endless amount of times, to get them to answer and then they held the viewing over weeks. I dealt with over 10 agencies in the whole month and this was the only One that I really wanted to get the property but unfortunately the agency felt like it would’ve been headache for the next 5 years

A · 26 October 2023

★★★★★ 1/5

Google

I recently had the unfortunate experience of working with Chancellor's agent, Maya, and I must say it was a deeply frustrating and disappointing process. From start to finish, Maya's lack of communication and responsiveness caused significant delays and left me feeling completely in the dark about the progress of our transaction. First and foremost, Maya consistently failed to pick up phone calls. It was nearly impossible to reach her by phone, and when I did manage to get through, she seemed disinterested and rushed. It's incredibly frustrating to entrust a significant matter to an agent who cannot be bothered to answer or return calls promptly. Additionally, Maya's lack of updates and responsiveness was baffling. I sent numerous emails seeking information about the status of our transaction, and more often than not, these emails went unanswered. This lack of communication left me feeling anxious and uncertain about the entire process. One of the fundamental responsibilities of a real estate agent is to keep their clients informed and provide guidance throughout the process. Unfortunately, Maya failed in this regard, and it felt as though she simply did not care about my concerns

Wajiha · 26 October 2023