Trusted Agent profile · Slough
★★★★★
569 reviews across 2 platforms
92 High Street, Slough, SL1 1EL, SL1 1EL
Chancellors's office in Slough, at 92 High Street, is rated 4.5 out of 5 across 569 reviews on two platforms, including 354 Google reviews rated 4.4.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
GoogleWe have had a very positive experience with Chancellors Slough in selling our property. Dealing with George has been wonderful. His commitment and experience led us to an offer in a very short space of time and his approachability and communication distinguishes this branch from other local agents with whom we have dealt. We would definitely recommend Chancellors Slough to anyone who is looking to sell their property.
Thank you Kiran for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe recently met with Charlotte in…
We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.
We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.
5/5
GoogleAmazing communication with Kirsty from Slough branch, alway here to help , quick respond on any queries , very professional and on a time .Keep this person as she is credit for your brunch .George and and Din also helpful at all the time.I have to say not happy at all with sales progresor agent named Frances very difficult communication not responding on the phones and emails , but Kirsty cover all her work so I will rate 5 star . Many thanks Kirsty ,keep the good work .PositiveResponsiveness, Professionalism
Thank you Vaska for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleCalled to book viewing and was told 11th Jan 3:30pm will be the only time viewings will take place so it was booked. No calls yesterday so called today to confirm that viewing is going ahead and have been told that there is no viewing booked under our name. Previously, we have viewed property with this agent and there was no follow up calls by the agents. There is a mix of good and no good estate agents in Slough. I would put this company in 'No good' category.
Hi Khalil, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleMy experience as a tenant with Chancellors has been nothing short of disappointing and frustrating. From start to finish, the service provided has been consistently poor, marked by unresolved issues, uncooperative customer service, and an overall lack of care for tenants. If you're considering renting through Chancellors, I strongly advise looking elsewhere for a more reliable and tenant-focused experience.
Thank you for bringing this to our attention Layla, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
GoogleBrilliant service here from George Rai and his team - good communication, realistic valuation, huge database of potential buyers to draw on, simply the most professional estate agents I’ve ever dealt with. Sale chased through and completed in 3 months (no chain)which is amazing at the moment. Thanks George, I’ll use chancellors every time now.
Hi Sadie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotI really liked this property
I really liked this property, it made me feel great. The staff were nice and kind to me. And especially Hannah Patterson - Davey! Thank you!
5/5
TrustpilotFirst time buyer
As a single, first time buyer - Callum was incredible when showing me the flat I bought, and helping through the process too. Couldn’t recommend enough!
4/5
TrustpilotFrankie is a great manager.
Following my move, I had the pleasure to be in contact with Frankie, the property manager. Dispite several technical issues I found in the property she was promply available to arrange all the works that needed to be done at the property.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI rented a flat in Slough through Chancellors Slough Office, entire experience from start to finish was terrible . After moving in into the flat i realized entire flat is smoke infested since a heavy smoker used to live there previously , after multiple follow ups they arranged for cleaning but cigarette smell never went away, this created health issues for me for months . After I vacated the flat it took me more then 3 months to get my deposit back which was only returned after I filed a complaint with TDS, that too with heavy deduction. Stay away if possible from this agency.
Hello Shalabh, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Slough Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleMy first time but with any property viewing agent Christmas really helpful guided me through everything. All the positives and the negatives of the property really helpful. It was definitely be recommending chancellors and Chris to other people as well. Thank you!
5/5
GoogleA big thank you to Ahsan for looking after me. Really enjoyed looking for a property. It was difficult moving to Slough and being new in the area. Ahsan has made this journey easy for me, thanks. Highly recommend
Hi Alex, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleI’ve been trying to reach out to Kashan regarding the removal of my property listing, but unfortunately, my messages have not been acknowledged or responded to. While I initially appreciated their enthusiasm in listing my property, the lack of communication at this stage is frustrating and unprofessional. I’m hoping this review will prompt the team to respond and address this matter promptly. Reliable and transparent communication is essential in this industry, and I would be grateful for timely assistance moving forward.
Hello eyup, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
TrustpilotJamie has always been very helpful and…
Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.
We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are happy with the helpful and accessible service you've received.
3/5
GoogleI loved the size of the living room and new bathroom was a bonus along with the combi boiler and own private back garden was a hit. The 2nd bedroom was just too small and even though the kitchen had new kitchen doors I found the dark colour of the kitchen cupboards made the kitchen feel smaller than it actually was. Adelphi Gardens did appear to be a nice road are to live on and the service/maintenance charge at £600.00 is good compared to the few others I have looked at. And through no fault of the seller as it was the first time I had been to Slough I personally did not find the town high street to my liking
Hi Anna, we are so pleased that you enjoyed your experience with us and left this great feedback. Is there anything that we can do to boost your rating to reflect the positive experience that you had? Many thanks.
5/5
GoogleI just want to say a massive thank you to Ahsan and Maya from the lettings department for helping us with our move in. The service has been exceptional and It has been a stress free experience and i would recommend them to anybody looking to rent.
Hi Jimit, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSaqib has been fantastic in helping me and my partner prepare for our move, he’s been helpful with any questions we have and has consistently went above and beyond to make sure we’re comfortable, up to date and receiving the best service. He’s a brilliant agent and representation of the company
Thank you Migle for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with chancellor agent Olivia, Any questions I had were answered promptly and clearly, thank you
We appreciate you sharing your positive experience! We are so pleased to hear that our team answered your questions promptly and clearly.
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