Every review we hold for the Slough office, from every platform, shown as written. First names only.
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5/5
GoogleDuring our difficult times in getting a suitable flat to rent for my family, I suddenly received a call from Ahsan Ibrar (chancellor Agent) as if he was God sent, he assured me of this flat in the market for my family with a very kind and reassuring words and was committed to ensuring that we finally get to rent the Flat, facilitated the referencing process and painting of the house even after moving in. In fact he got an excellent customer service skills and I will love to work with him over and over again. If you are looking to rent or buy with ease, I will recommend Chancellors agents π―
Thank you Ahsan for your help, really appreciate
Eze Β· 27 September 2024
Agent replied Β· 25 October 2024
Dear Eze Patience,
Thank you so much for your heartfelt review! Weβre thrilled to hear that Ahsan was able to support you during your search for a suitable flat. His dedication to providing excellent customer service truly sets him apart. We appreciate your recommendations and look forward to assisting you and your family in the future. Don't hesitate to reach out anytime!
Best regards,
Chancellors - Slough Estate Agents
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5/5
GoogleWould highly recommend Kashan. He has gone above and beyond to help me find a property
Amrit Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words, Amrit! We're thrilled to hear that Kashan was able to exceed your expectations in helping you find a property. At Chancellors - Slough Estate Agents, we strive to provide exceptional service, and it's fantastic to know that we succeeded in your case. We appreciate your recommendation and look forward to assisting you again in the future!
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4/5
TrustpilotVery helpfulβ¦
Ethan was very professional and friendly. He had great knowledge of the area and was great to speak to.
Happy Β· 18 June 2026
Agent replied Β· 22 June 2026
We're delighted our team member was professional, friendly, and knowledgeable. Thank you for your kind words!
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5/5
TrustpilotAn excellent estate agent!
Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.
Linda Β· 19 March 2026
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5/5
TrustpilotBrooke was amazing from start to finishβ¦
Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)
Helen Β· 21 September 2025
Agent replied Β· 23 September 2025
We appreciate you sharing your positive experience! We are so glad to hear that you were pleased with the support you received and that the visit was arranged to suit your needs.
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5/5
GoogleI have very good experience through chancellors. Especially Kashan is very good person, explains everything very clearly and makes the process very smooth.
S Β· 11 May 2026
Agent replied Β· 11 October 2026
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
TrustpilotMy experience with chancellors lettingβ¦
My experience with chancellors letting was seamless. Timelines were kept. Everything went as planned. Iβd recommend them anyday
Ms Β· 13 June 2026
Agent replied Β· 22 June 2026
We're so glad to hear your experience was seamless and went as planned. We appreciate your recommendation!
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5/5
TrustpilotSupported throughout!
Honestly, all the staff at Chancellors were fantastic and so so helpful throughout our selling process, but one agent in particular was just outstanding and that was Charlotte Morgan. Her communication and support was absolutely brilliant. Even out of the office, she made sure to always get back to us. Even during times of anxiety she made us feel so settled and would be so knowledgeable with all areas of the process. She completed the final viewing of the house and got us over the line! We will forever be grateful to her and the amount of client care she offered. To the team at Chancellors, we really appreciate your time and for helping us to move on to our forever home.
Jordan Β· 7 October 2026
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5/5
GoogleI had an excellent experience working with Ahsan at Chancellors Lettings Agency. From the very beginning, he was professional and incredibly helpful. He was always quick to respond to any queries and kept me updated every step of the way. I highly recommend Ahsan to anyone looking for reliable and efficient service, heβs truly an asset to the team at Chancellors.
Lynvial Β· 21 May 2025
Agent replied Β· 8 June 2025
Thank you Lynvial for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
TrustpilotFantastic Experience with Chancellors So Far
Ben Newman from the Central Lettings Team has been a superstar in dealing with our documents and ensure a positive progression of our tenancy. His level of communication is outstanding, he gave regular updates and made it really clear what the next step would have been. He has taken care of our case with great professionalism and efficiency. He's a great asset to the team.
Rossella Β· 15 June 2026
Agent replied Β· 22 June 2026
We're delighted to hear about your positive experience with our team. It's wonderful to know that our colleagues provided outstanding communication and professionalism, ensuring a smooth process. We appreciate you recognizing their dedication and efficiency. Thank you for your kind words!
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5/5
TrustpilotYou are safe with Chancellors
Chancellors have been very helpful with managing our tenancy. With a special thank you to Maisie Spooner, for being quick and effective with responses and resolving any issues.
Mr Β· 19 March 2026
Agent replied Β· 20 March 2026
We appreciate you taking the time to share your positive experience with our tenancy management services. We are so pleased to hear that our team was quick, effective, and helpful.
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5/5
GoogleAhsan was really helpful and he communicated properly with me. When I went to office or called him he was always available to help. He was also helping me with the paper works. He is a well presented and professional. He has a positive approach.
Erkan Β· 1 October 2025
Agent replied Β· 8 October 2025
Thank you for leaving us this great review erkan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
GoogleAhsan was quick on the updates.
Kenneth Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you, Kenneth, for your wonderful feedback. We're thrilled to hear that Ahsan was quick on the updates, as we believe great customer service means acting quickly and providing reliable support. We appreciate your trust in us and look forward to helping you find and enjoy the right home in the future.
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5/5
GoogleI've dealt with several estate agents in the past, and communication has always been a major issue. Updates were slow or non-existent, leaving me frustrated and uninformed. However, my experience with Chancellors has been a refreshing change.
My point of contact, Kashan, has been great at keeping me up-to-date throughout the process so far. In addition to clear and consistent communication, Chancellors' online portal is a valuable tool.
While I'm still at the beginning of the sale process, I'm hopeful that Chancellors will continue to keep me updated and informed as needed. Kashan's commitment to communication and the user-friendly online portal have instilled a sense of trust in the process and I look forward to completing the sale soon.
Milena Β· 27 June 2024
Agent replied Β· 25 October 2024
Hi Milena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
TrustpilotMolly has been a great help
Molly has been a great help, always replies promptly and proactively, 5 stars! :)
Mr Β· 15 June 2026
Agent replied Β· 22 June 2026
We are so glad to hear our team member was a great help!
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5/5
GoogleMr Ahsan Ibrar, He was professional, attentive, and incredibly helpful throughout the entire process. Ahsan made everything smooth and stress-free, always keeping me informed and answering any questions promptly. I really appreciate his support and would highly recommend both him and Chancellors to anyone looking to rent.
Kp Β· 5 September 2025
Agent replied Β· 8 September 2025
Hello Kp, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
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5/5
TrustpilotHelpful
Evelina was very quick to respond and had the answers to all my questions.
Anon Β· 13 June 2026
Agent replied Β· 22 June 2026
We are so glad to hear we could help. Thank you for your kind words.
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5/5
TrustpilotSagarika was incredibly helpful
Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!
Marta Β· 19 May 2026
Agent replied Β· 25 May 2026
We appreciate your positive feedback! We are so pleased to hear our team was helpful, friendly, and kept communication smooth.
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5/5
TrustpilotThank you Chancellors!
Ella has been excellent with helping us find the right home and walking us through the admin part.
Thank you! We look forward moving into our dream home!
Alwyn Β· 6 October 2026
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1/5
TrustpilotExtremely poor property management and communication
Our experience as tenants with Chancellors/LRGβs property management team has been extremely disappointing.
Throughout our tenancy, we have repeatedly had to chase for basic updates and for issues to be progressed. The most significant example was our allocated parking space, which is expressly included in our tenancy agreement. We were unable to use it for a prolonged period because of problems with the communal car lift, while continuing to pay our full rent. Despite repeatedly asking about alternative parking and compensation, we struggled to get a substantive response.
We also had outstanding works to a bedroom wall that had been discussed before our tenancy began. Again, this required repeated chasing before meaningful action was taken.
Eventually we felt we had no option but to make a formal complaint. What is particularly frustrating is that LRGβs own final complaint response acknowledges shortcomings in its communication, that we repeatedly had to contact the property management team, and that our correspondence had not received the appropriate attention.
After all of this, LRG offered Β£100 in βfull and final settlementβ for its service and communication failures, while simultaneously confirming that the separate question of compensation for the loss of our contracted parking space is still awaiting a decision from the landlord.
Problems can happen in any property, and we understand that not everything is within a letting agentβs direct control. Our issue is how those problems have been managed. Tenants should not have to repeatedly chase simply to receive updates or get outstanding matters progressed.
Based on our experience, the property management service and communication have fallen well below the standard we expected.
Maneesha Β· 11 September 2026
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2/5
TrustpilotThe frustrating experience of dealingβ¦
The frustrating experience of dealing with a tenant who hadnβt paid rent for 4 months and an accounting team who hadnβt chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.
Sarah Β· 10 September 2026
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4/5
TrustpilotViewing went well and was well guidedβ¦
Viewing went well and was well guided and explained. The follow-up was useful and well conducted.
Mr Β· 19 May 2026
Agent replied Β· 25 May 2026
We're so glad the viewing and follow-up were helpful. We appreciate your kind words!
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5/5
TrustpilotOutstanding service from start toβ¦
Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.
S Β· 31 August 2026
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5/5
TrustpilotJamie Woodman has been really helpful
Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.
Miss Β· 18 May 2026
Agent replied Β· 25 May 2026
We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.