Trusted Agent profile · Sittingbourne
Verified
★★★★★
586 reviews across 2 platforms
38 West Street, Sittingbourne, ME10 1AP
Robinson Michael & Jackson's office in Sittingbourne, at 38 West Street, is rated 4.9 out of 5 across 586 reviews on two platforms, including 585 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
5/5
GoogleThe staff at Sittingbourne made our buying experience as hassle-free as possible - thank you!
Thank you so much! Buying a home comes with a lot of moving parts, so our absolute top priority is keeping the experience as hassle-free and smooth as possible for you. … More
5/5
GoogleEveryone at RMJ has been very helpful throughout the whole process. Mica has been particularly helpful during the final stages ensuring that I was regularly updated and answered any questions that I had. Thank you!
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleGreat communication, thank you Sophia for all the guidance and support!
Thank you so much for the lovely feedback! Excellent communication, guidance, and support are exactly what we strive for, and we are thrilled to hear that Sophia looked after you so well. We will be sure to pass your kind words on to her! … More
5/5
GoogleI would highly recommend Josie! She is welcoming and efficient at answering questions. ⭐️
Thank you so much for the 5-star shout-out for Josie! Being both welcoming and efficient is a fantastic combination, and we are so glad she made such a great impression on you. We will be sure to pass your wonderful recommendation on to … More
5/5
GoogleWe purchased our first property through Robinson Michael and Jackson and everything went smoothly. Mica was great throughout the whole process.
Congratulations on purchasing your very first home! That is such an incredible milestone, and we are absolutely honored that you chose to take this journey with Robinson Michael and Jackson. … More
5/5
GoogleLovely atmosphere, Sophia was amazing and very knowledgeable. Would definitely recommend
We really appreciate you sharing this! Creating a welcoming atmosphere is so important to us, and it is fantastic to hear that Sophia looked after you so well with her knowledge and expertise. Thank you for the wonderful recommendation! … More
4/5
GoogleFinally we got there! At some stage we didn't think this sale is going to happen but the team at Robinson Michael & Jackson's made it a dream come true. We would like to give our many thanks to Mica who went over and beyond for us, we really appreciate it! We are now ready for the next chapter in our life!
Thank you for taking the time to leave us a review, we really appreciate it. Team RMJ - Sittingbourne
5/5
GoogleRMJ made our moving experience so easy. Regular updates throughout the process and all the staff members were just brilliant! Especially Mica who kept us up to date throughout the whole moving process!!
Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience. From the Robinson Michael and Jackson team, we look forward to working with you again in the future.
5/5
GoogleGreat service thank you Sophia for your valuable support.
Thank you so much for taking the time to leave such a kind review! We are so pleased that Sophia could provide you with such valuable support throughout your journey. We'll be sure to pass your thanks on to her. … More
5/5
GoogleMy experience with this estate agent was really pleasant. Made me feel welcome and was very professional, the agent I see was Lacey. I Have to say Lacey was very professional and is a fantastic young woman. She is a great asset to the team, thank you for all the information you gave me. I would definitely recommend this agent.
Thank you so much for for the feedback, glad Lacey was able to help!
5/5
GoogleHad a great time being shown properties today by Sophia, as she made the whole process much more enjoyable. She was very knowledgeable on the properties and helpful with any questions we had.
Thank you so much for your lovely feedback! It was a pleasure speaking with you and I’m really glad I could help arrange the viewing and provide some other options for you to consider. I hope we can find the right property for you soon, and please don’t hesitate to get in touch if there’s anything else I can help with. Best of luck with your search! 😊
5/5
GoogleI had a good experience viewing properties with Robinson Michael and Jackson. Ryan Banham is my agent. He is approachable, knowledgeable and he is very well experienced. He is very thorough in explaining each property and was very helpful. …
Thank you for the kind words and the 5-star rating! The Robinson Michael and Jackson team is delighted to know that we were able to meet your expectations and look forward to helping you again.
5/5
GoogleSophia at Robinson Michael & Jackson made the whole process of finding a house so much easier. She was friendly, clear, and always quick to help with questions, viewings, and paperwork. Nothing felt rushed or confusing, and she genuinely seemed to care that we ended up in the right place. A really lovely person to deal with, highly recommend.
5/5
GoogleI spoke with Josie on the phone today. She was lovely to talk to and really understood what it is I was after. I definitely look forward to seeing what else RMJ has to offer, and hopefully I am lucky enough to chat with Josie once again. 5 stars!
Thank you so much for the 5-star review! We are absolutely delighted to hear that you had such a lovely chat with Josie and that she really understood exactly what you are looking for. We look forward to working with you further and showing … More
5/5
GoogleThank you Lacey for your excellent service for showing me and my mum around two properties today one not even being booked. You went out your way to go get the keys and shows us another property 10 /10
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleSpoke to the lovely Josie today. She was super friendly, approachable and empathetic to my current situation. The process was made easy and nothing was too much trouble. Quick turn around times and easy to understand what is needed for the …
Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear about your experience with Josie at our Sittingbourne branch, and it is lovely to know that her friendly, empathetic approach made … More
5/5
GoogleVery happy with the communication and service I received from Robinson Michael and Jackson when buying my new home in Sittingbourne Thanks Mica and colleagues …
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleJosie is super lovely and ever so helpful
Josie is going to be absolutely thrilled when she reads this! Thank you so much for the lovely feedback. Being helpful and kind is exactly what she does best, and it's wonderful to know she made such a great impression on you. … More
5/5
GoogleHad a viewing for a property with Sophia. She made me and my partner feel comfortable and answered all the questions we had. She’s been very helpful with the whole process so far.
Thank you for taking the time to leave us a review! We are delighted to hear that Sophia made you and your partner feel so comfortable during your property viewing and that her helpful support has made the whole process go smoothly. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleLacey and the Team done an excellent job selling our property in a timely manor. Always very friendly and helpful when you call them. They also use WhatsApp for speedy communication and updates which we found very useful. Definitely recommend :)
Thank you so much for taking the time to share your wonderful review! We are delighted to hear that Lacey and the team delivered an excellent service and helped sell your property so quickly. It is great to know that you found our team … More
5/5
GoogleHad a great experience with Sophia. She was kind, patient, and professional, taking the time to answer all my questions and listen carefully to my feedback during a viewing. She also suggested alternative properties that matched my preferences, which I really appreciated. She was genuinely helpful and attentive, and I would highly recommend her.
5/5
GoogleLacey was very professional and quick to answer our query. She kept us informed every step of the way
Thank you so much for the wonderful feedback! We are delighted to hear that Lacey looked after you so well. Being … More
5/5
GoogleHad my viewing with Sophia, really lovely. Had answers to all my questions and provided answers to some questions I forgot to ask .😅 She's really great 👍 …
Thank you for taking the time to leave us such a great review! We are so pleased to hear that your property viewing with Sophia went so well and that she was able to answer all of your questions thoroughly. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleSophia and lacey were extremely helpful and answered all the questions I had regarding the property I was interested in. Both polite well mannered and a pleasure to deal with .highly recommend both the girls to friends
Thank you so much for leaving us such a fantastic review! We are delighted to hear that Sophia and Lacey were so polite, helpful, and attentive to all your questions about the property, and we truly appreciate your kind recommendation to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Sittingbourne won Gold; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold.
