5/5
GoogleJosie was great! Arrived on time, friendly & answered all my questions!
Agent replied · 24 May 2026
Thank you so much for the fantastic feedback! We are delighted to hear that Josie looked after you so well. Arriving on time, … More
Trusted Agent profile · Sittingbourne
Verified
Robinson Michael & Jackson Sittingbourne reviews
★★★★★
586 reviews across 2 platforms
38 West Street, Sittingbourne, ME10 1AP
Robinson Michael & Jackson's office in Sittingbourne, at 38 West Street, is rated 4.9 out of 5 across 586 reviews on two platforms, including 585 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently worked with Robinson Michael & Jackson on a flooring project. Louise & the girls in the office were brilliant from start to finish. Communication was excellent & they helped us massively in ensuring the job at hand was as easy …
Agent replied · 24 May 2026
Thank you so much for this fantastic review! It was an absolute pleasure collaborating with you on the flooring project. Louise and the rest of the team were delighted to help make the job run as smoothly and efficiently as possible. We … More
5/5
GoogleLacey was super helpful and professional. We arrived a little earlier and she let us in. She answered all our questions and it was a pleasure interacting with her
Agent replied · 24 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleHad a conversation with Lacey today would very much recommend she knows a lot about her role was very informal and gave a lot of information would continue to recommend to everyone
Agent replied · 16 September 2026
Thank you for your fantastic review! We are delighted to hear about your positive experience with Lacey, and we truly appreciate your kind feedback regarding her knowledge, helpful approach, and your willingness to recommend us. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you and them with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleMet Sophia today for a house viewing. Very informative, professional and friendly to chat to, thanks for a great experience.
Agent replied · 16 September 2026
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia was informative, professional and friendly, and that you had such a great experience at your viewing. We’ll be sure to pass your kind words on to her! 😊 …
5/5
GoogleA massive THANK YOU to the team at the Sittingbourne office, especially Mica for the smooth sale of our property! The whole team were professional and friendly. Our point of call in the office was Mica who kept us up to date through the …
Agent replied · 17 June 2024
Thank you Sarah that's very kind - much appreciated! RMJ Sittingbourne
5/5
GoogleWe have only spoken on the telephone but first impressions of Tilly have been very friendly and helpful
Agent replied · 30 September 2026
Thank you, that’s lovely to hear. I’m really pleased that your first impressions of Tilly have been so positive. She has been very friendly and helpful, and I’m sure you’ll get to know her even better as you speak with her more.
5/5
GoogleI was getting really anxious about my chain and not getting any real feedback from the solicitors. Lacey was brilliant keeping me calm and sane and offered to phone all concerned to find out the issues and credit to her she wasn’t deterred …
Agent replied · 22 October 2024
We're so pleased that you enjoyed your experience with us. Your 5-star rating means a lot to our team at Robinson Michael and Jackson, and we're grateful for your support!
5/5
GoogleFantastic service. Viewings were easy to arrange. We were shown around by Harry who was really accommodating and knowledgeable. We received a follow up call from the manager Mark asking for feedback. Really helpful throughout and I would recommend to friends and family.
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. Much appreciated.
5/5
GoogleHad a fantastic experience with Robinson Michael and Jackson in Sittingbourne. Big thank you to Ryan in particular for showing me lots of properties (some I didn’t even know were on the market) you were a massive in help in finding my home
Agent replied · 23 June 2024
Thank you so much for the feedback we really appreciate it.
5/5
GoogleHad a viewing with Sophia she was great with answering any questions that I had! Thank you
Agent replied · 12 October 2026
Thank you so much for your lovely feedback! It was a pleasure meeting you and I’m really glad Sophia was able to answer all your questions and help make the viewing a positive experience. We really appreciate you taking the time to leave a review! 😊 …
5/5
GoogleHad a viewing with Sophia and she was brilliant great customer service and very friendly , helpful with all the information I needed to know would definitely recommend!!
Agent replied · 16 September 2026
Thank you so much for your fantastic review! We are delighted to hear that you had a brilliant viewing with Sophia, and that her friendly, helpful service gave you all the information you needed. We truly appreciate your recommendation. … More
5/5
GoogleI recently had the pleasure of attending a house viewing with a young man named Ryan, and I must say, he was exceptional. From the moment we arrived, Ryan was professional, knowledgeable, and attentive. He took the time to truly understand …
Agent replied · 23 June 2024
Thank you so much for the feedback we really appreciate it.
5/5
GoogleUsed RMJ to sell a property I inherited, they took care of everything from start to finish, I am now currently purchasing a property from them, all the staff are very helpful and approachable
Agent replied · 22 May 2026
Thank you so much for sharing your experience with us! We know that dealing with an inherited property can be an emotional and complex process, so we are incredibly glad we could take care of everything from start to finish to make it … More
5/5
GoogleHad a house viewing with Sophia. Very helpful and informative with the property. Wasn’t rushed around the property and was able to take my time. Thank you
Agent replied · 16 September 2026
Thank you so much for taking the time to leave us a review! We are delighted to hear that you had such a great viewing experience with Sophia, and that her helpful, informative guidance allowed you to take your time and explore the property … More
5/5
GoogleHarry Carnt helped me sorting out the issues in the newly rented house. Very fast and good communication! Thanks
Agent replied · 1 September 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Harry was able to help get the issues at your new home sorted so quickly. It’s great to know you were happy with his communication and the support he provided. We’ll be sure to pass your kind words on to Harry! 😊 From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleJosie is so helpful and really quick to respond when making enquiries
Agent replied · 24 May 2026
## Review Response Thank you so much for the lovely feedback! … More
5/5
GoogleJoe, Mica and Mark were outstanding throughout the sale process. Highly recommend Robinson Michael & Jackson for their professionalism and dedication. …
Agent replied · 17 May 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleVery good experience and exceptional service. Emma and Mica were great throughout and kept us updated constantly through the sale of our current property and purchase of our new home. I would not hesitate to use R&J again in future.
Agent replied · 17 June 2024
Thank you so much for taking the time, so pleased that Emma and Mica were able to help!
5/5
GoogleMy Partner and myself viewed 2 properties today accompanied by Ryan Banham. Ryan was amazing throughout the tours, he had excellent knowledge on the properties, was very kind and welcoming as well as giving us useful information on the …
Agent replied · 22 October 2024
Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience. From the Robinson Michael and Jackson team, we look forward to working with you again in the future.
5/5
GoogleWould highly recommend RMJ! Everyone has been very helpful, especially Lacey!
Agent replied · 16 September 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleI had a viewing with Lacey and she was very informative and helpful throughout. Thankyou Lacey & team!
Agent replied · 20 August 2026
Thank you for your fantastic review! We are so pleased to hear that your property viewing with Lacey was so informative and helpful, and that you had a great experience with our estate agency team. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleThank you very much to Sophia for your help as a first time buyer! She has been very attentive and easy to contact. Highly recommend.
Agent replied · 16 September 2026
Thank you so much for taking the time to leave us a review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her attentive approach and clear communication helped support you through your first … More
5/5
GoogleWe are first time buyers, Mark and his team were fantastic with their advice and support throughout the entire viewing process which made it feel a lot less daunting. Very efficient and always trying to go the extra mile.
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. Much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Sittingbourne
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Sittingbourne won Gold; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold.
