Every review we hold for the Sidcup office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLove l&q lots
Rating only, no written review.
Gary · 26 February 2024
Agent replied · 11 June 2024
Hi Gary,Thank you so much for your 5-star review!We're overjoyed by your heartfelt comment and it's lovely to know you're loving L&Q.Many thanks for your feedback, it's certainly made our day and we're looking forward to helping you again soon.Customer Service Team
★★★★★ 4/5
TrustpilotGood service
Rating only, no written review.
David · 29 January 2024
Agent replied · 11 June 2024
Hi David,Thank you so much for your 4-star review! 🙂We’re so happy to learn your recent experience was a good one. It’s always nice for us to read amazing feedback like yours and please feel free to let us know if there’s anything else we can do for you.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotThere did a good job 👏
Rating only, no written review.
Mark · 29 January 2024
Agent replied · 11 June 2024
Hi Mark,Fantastic! Thank you so much for letting us know, we're thrilled to hear this too 😀Many thanks for your feedback and we're looking forward to helping you again soon.Customer Service Team
★★★★★ 5/5
TrustpilotThanks for the rapid response
Rating only, no written review.
Richard · 8 January 2024
Agent replied · 23 October 2024
Hi Richard, We love to see the green 5 stars. You're more than welcome we're always happy to help. Many Thanks Customer Service Team
★★★★★ 1/5
TrustpilotPoor service from contractors.
Rating only, no written review.
Christine · 7 December 2023
Agent replied · 23 October 2024
Hi Christine,We're saddened to see your review and we're very sorry to learn your experience with our contractor was disappointing for you.If there's anything you need help in resolving, please let us know and we'll be more than happy to work with our contractor to ensure your concerns are resolved.Our dedicated team are reachable by email at lqdirect@lqgroup.org,uk and you're more than welcome to reach out to us at any time. It'll be most helpful to us as well if 'Trustpilot' is used as your email subject on this occasion too.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotIs a good service.
Rating only, no written review.
Sandra · 28 November 2023
Agent replied · 23 October 2024
Hi Sandra,We welcome your review, and we thank you for rating L&Q with 5-stars!We’re so pleased you’re loving the services we deliver; it certainly makes us proud to hear this too.Many thanks for your feedback and we're looking forward to helping you with your next enquiry 😊Customer Service Team
★★★★★ 5/5
TrustpilotService carried out as expected.
Rating only, no written review.
Christine · 17 November 2023
Agent replied · 23 October 2024
Hi Christine,Thank you so much for your review!It's great to hear all went well with your appointment and we would like you to know we're appreciative of your feedback too.Many thanks for sharing this with us and we very much look forward to helping you again soon😊Customer Service Team
★★★★★ 4/5
TrustpilotVery quick response and very satisfied
Rating only, no written review.
Mark · 16 November 2023
Agent replied · 11 June 2024
Hi Mark, We appreciate the 4 Star review and so good to see you are very satisfied with our quick response. We're here should you need us so please do reach out. Many Thanks Customer Service Team
★★★★★ 1/5
TrustpilotMoraless sphincters
Rating only, no written review.
Bradleah · 16 November 2023
Agent replied · 11 June 2024
Hi Bradleah,We're very sorry to see your 1-star review.If there's anything we can assist you with we'd love to hear from you.Feel free to reach out to us at any time by email at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where one of our Customer Service Advisors will be more than happy to help.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotAs always,speedy response and repair.
Rating only, no written review.
Happy · 14 November 2023
Agent replied · 11 June 2024
Hi Happy Customer,Thank you so much for the review!This is great news and we're over the moon to know you're loving the service we deliver. Your feedback has certainly made us happy too and we’re delighted you’ve taken the time to share your recent experience with us.Many thanks again and we're looking forward to helping you again 😀Customer Service Team
★★★★★ 5/5
TrustpilotThey are always very helpful
Rating only, no written review.
Sparkle · 8 November 2023
Agent replied · 13 June 2024
Hi Sparkle Silver,Thank you so much for rating L&Q with 5-stars!We're over the moon to learn you've had a great experience and we're pleased you have answers to your questions too.Feel free to reach out to us at any time if there’s anything else we can do for you, and It'll be our pleasure to help 😊Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotVery satisfied
Rating only, no written review.
MRSCHRISTINEADKINS · 27 October 2023
Agent replied · 23 October 2024
Hi Christine,Thank you so much for your positive review!It's makes us so proud to hear this and we're over the moon you've had a great experience as well.This is the kind of service we always strive to deliver so thank you so much for sharing your thoughts with us, it truly means a lot 😊Customer Service Team
★★★★★ 3/5
TrustpilotAm happy but not fully happy.
Rating only, no written review.
The · 16 October 2023
Agent replied · 23 October 2024
Hi The Lady,Thank you for taking time to leave us a review.We're saddened to hear you're not fully happy with us and this is concerning for us to hear too.We are always willing to discuss any concerns you may have, and it'll be our pleasure to work with you to find a resolution.If we can be of further assistance, please do let us know by email at lqdirect@lqgroup.org.uk. We have an amazing team here waiting to help and do their utmost for you. Should you wish to contact us we recommend 'Trustpilot' is used as your email subject on this occasion.Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotExperience was good and smooth
Rating only, no written review.
MARIAM · 12 October 2023
Agent replied · 11 June 2024
Hi Mariam,Thank you so much for leaving us a review!We're super happy and proud to know you've had a good experience and it's certainly the kind of service we aim to always deliver.Many thanks again for your feedback, take care Mariam and we look forward to helping you again soon😊 Customer Service Team
★★★★★ 1/5
TrustpilotOnly care about money
Rating only, no written review.
Rochelle · 11 October 2023
Agent replied · 11 June 2024
Hi Rochelle,Your feedback is important to us and we're truly sorry to hear this is the way you feel.If there's anything we can do to help, we'd love to hear from you to gather some more information and to work with you to find a resolution.Please feel free to reach out to us and it'll be our utmost pleasure to help 🙂Contact can be made through your preferred channel or by emailing our dedicated team here at lqdirect@lqgroup.org.uk. If your preferred option is email, we kindly request 'Trustpilot' is used as your email subject on this occasion.Many ThanksCustomer Service Team
★★★★★ 1/5
TrustpilotAbsolutely useless
Rating only, no written review.
Mrs · 4 September 2023
Agent replied · 23 October 2024
Hi Mrs Kay Lawrence, We're really sorry that you feel like this and would like more information so we can try and turn things around. If you would give us the opportunity to help please email lqdirect@lqgroup.org.uk using 'Trustpilot' as the subject header one of the Team will liaise with you directly. Many Thanks Customer Service Team
★★★★★ 5/5
TrustpilotFantastic experience so far
Rating only, no written review.
Mr · 25 August 2023
Agent replied · 23 October 2024
Hi Mr Philip,Thank you for your 5-star review!We're so grateful for your feedback and we're chuffed to hear you've had a positive experience with us.It certainly makes us happy and proud to hear this too 😀Many thanks for sharing this with us, it's much appreciated and gratefully received too.Customer Service Team
★★★★★ 5/5
TrustpilotOperative was courteous and very helpful
Rating only, no written review.
Ms · 21 July 2023
Agent replied · 23 October 2024
Hi Angela, Thanks so much for the 5 stars. So pleased to hear that the operative provided the service we pride ourselves on. Many ThanksCustomer Service Team
★★★★★ 5/5
TrustpilotNice chap got on with it no mess
Rating only, no written review.
Christine · 11 July 2023
Agent replied · 11 June 2024
Hi Christine,Thank you so much for your 5-star review!We're chuffed to hear your recent appointment went well, this truly means a lot to us, and we're so pleased you took time to share your thoughts with us too.It's much appreciated Christine, and we hope to be of help again soon😊Many ThanksCustomer Service Team
★★★★★ 4/5
TrustpilotThey do exactly what they promised to do
Rating only, no written review.
Princeton · 14 June 2023
Agent replied · 13 June 2024
Hi Princeton,Thank you very much for your fantastic feedback!We’re overjoyed by your comment and we’re glad you’re happy with L&QMany thanks for sharing this with us 😁Customer Service Team
★★★★★ 4/5
TrustpilotThe agent was very helpful
Rating only, no written review.
Customer · 10 June 2023
Agent replied · 11 June 2024
Hi Customer,Thank you so much for your positive review!We’re so pleased you’re happy with your recent experience and our advisor was helpful with your enquiry.This is the kind of service our staff strive to deliver so we’re delighted to hear this too.Thank you once again and we look forward to helping you again soon.Many ThanksCustomer Service Team
★★★★★ 4/5
GoogleRating only, no written review.
James · 10 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Andre · 10 June 2023
★★★★★ 5/5
TrustpilotDealing with my problems
Rating only, no written review.
MISS · 17 January 2023
Agent replied · 23 October 2024
Hi Georgina,Thank you so much for your review!We welcome your feedback and we're so pleased you've rated us with 5-stars too. It means a lot to us to know your problems are being dealt with appropriately and we can’t thank you enough for taking the time to let us know.Feel free to reach out to us at any time Georgina, and we'll gladly offer you the same level of service again.Many ThanksCustomer Service Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.