Trusted Agent profile · Sidcup

LQ Sidcup reviews

3.4

★★★★★

1,664 reviews across 3 platforms

Cray House, Maidstone Road, Sidcup, DA14 5HU

LQ's office in Sidcup, at Cray House, is rated 3.4 out of 5 across 1,664 reviews on three platforms, including 91 Google reviews rated 3.1.

Google logo

3.1 / 5

91

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,571

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sidcup office, from every platform, shown as written. First names only.

5/5

Trustpilot

Love l&q lots

Rating only, no written review.

Gary · 26 February 2024

Agent replied · 11 June 2024

Hi Gary,Thank you so much for your 5-star review!We're overjoyed by your heartfelt comment and it's lovely to know you're loving L&Q.Many thanks for your feedback, it's certainly made our day and we're looking forward to helping you again soon.Customer Service Team

4/5

Trustpilot

Good service

Rating only, no written review.

David · 29 January 2024

Agent replied · 11 June 2024

Hi David,Thank you so much for your 4-star review! 🙂We’re so happy to learn your recent experience was a good one. It’s always nice for us to read amazing feedback like yours and please feel free to let us know if there’s anything else we can do for you.Many ThanksCustomer Service Team

5/5

Trustpilot

There did a good job 👏

Rating only, no written review.

Mark · 29 January 2024

Agent replied · 11 June 2024

Hi Mark,Fantastic! Thank you so much for letting us know, we're thrilled to hear this too 😀Many thanks for your feedback and we're looking forward to helping you again soon.Customer Service Team

5/5

Trustpilot

Thanks for the rapid response

Rating only, no written review.

Richard · 8 January 2024

Agent replied · 23 October 2024

Hi Richard, We love to see the green 5 stars. You're more than welcome we're always happy to help. Many Thanks Customer Service Team

1/5

Trustpilot

Poor service from contractors.

Rating only, no written review.

Christine · 7 December 2023

Agent replied · 23 October 2024

Hi Christine,We're saddened to see your review and we're very sorry to learn your experience with our contractor was disappointing for you.If there's anything you need help in resolving, please let us know and we'll be more than happy to work with our contractor to ensure your concerns are resolved.Our dedicated team are reachable by email at lqdirect@lqgroup.org,uk and you're more than welcome to reach out to us at any time. It'll be most helpful to us as well if 'Trustpilot' is used as your email subject on this occasion too.Many ThanksCustomer Service Team

5/5

Trustpilot

Is a good service.

Rating only, no written review.

Sandra · 28 November 2023

Agent replied · 23 October 2024

Hi Sandra,We welcome your review, and we thank you for rating L&Q with 5-stars!We’re so pleased you’re loving the services we deliver; it certainly makes us proud to hear this too.Many thanks for your feedback and we're looking forward to helping you with your next enquiry 😊Customer Service Team

5/5

Trustpilot

Service carried out as expected.

Rating only, no written review.

Christine · 17 November 2023

Agent replied · 23 October 2024

Hi Christine,Thank you so much for your review!It's great to hear all went well with your appointment and we would like you to know we're appreciative of your feedback too.Many thanks for sharing this with us and we very much look forward to helping you again soon😊Customer Service Team

4/5

Trustpilot

Very quick response and very satisfied

Rating only, no written review.

Mark · 16 November 2023

Agent replied · 11 June 2024

Hi Mark, We appreciate the 4 Star review and so good to see you are very satisfied with our quick response. We're here should you need us so please do reach out. Many Thanks Customer Service Team

1/5

Trustpilot

Moraless sphincters

Rating only, no written review.

Bradleah · 16 November 2023

Agent replied · 11 June 2024

Hi Bradleah,We're very sorry to see your 1-star review.If there's anything we can assist you with we'd love to hear from you.Feel free to reach out to us at any time by email at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where one of our Customer Service Advisors will be more than happy to help.Many ThanksCustomer Service Team

5/5

Trustpilot

As always,speedy response and repair.

Rating only, no written review.

Happy · 14 November 2023

Agent replied · 11 June 2024

Hi Happy Customer,Thank you so much for the review!This is great news and we're over the moon to know you're loving the service we deliver. Your feedback has certainly made us happy too and we’re delighted you’ve taken the time to share your recent experience with us.Many thanks again and we're looking forward to helping you again 😀Customer Service Team

5/5

Trustpilot

They are always very helpful

Rating only, no written review.

Sparkle · 8 November 2023

Agent replied · 13 June 2024

Hi Sparkle Silver,Thank you so much for rating L&Q with 5-stars!We're over the moon to learn you've had a great experience and we're pleased you have answers to your questions too.Feel free to reach out to us at any time if there’s anything else we can do for you, and It'll be our pleasure to help 😊Many ThanksCustomer Service Team

5/5

Trustpilot

Very satisfied

Rating only, no written review.

MRSCHRISTINEADKINS · 27 October 2023

Agent replied · 23 October 2024

Hi Christine,Thank you so much for your positive review!It's makes us so proud to hear this and we're over the moon you've had a great experience as well.This is the kind of service we always strive to deliver so thank you so much for sharing your thoughts with us, it truly means a lot 😊Customer Service Team

3/5

Trustpilot

Am happy but not fully happy.

Rating only, no written review.

The · 16 October 2023

Agent replied · 23 October 2024

Hi The Lady,Thank you for taking time to leave us a review.We're saddened to hear you're not fully happy with us and this is concerning for us to hear too.We are always willing to discuss any concerns you may have, and it'll be our pleasure to work with you to find a resolution.If we can be of further assistance, please do let us know by email at lqdirect@lqgroup.org.uk. We have an amazing team here waiting to help and do their utmost for you. Should you wish to contact us we recommend 'Trustpilot' is used as your email subject on this occasion.Many ThanksCustomer Service Team

5/5

Trustpilot

Experience was good and smooth

Rating only, no written review.

MARIAM · 12 October 2023

Agent replied · 11 June 2024

Hi Mariam,Thank you so much for leaving us a review!We're super happy and proud to know you've had a good experience and it's certainly the kind of service we aim to always deliver.Many thanks again for your feedback, take care Mariam and we look forward to helping you again soon😊 Customer Service Team

1/5

Trustpilot

Only care about money

Rating only, no written review.

Rochelle · 11 October 2023

Agent replied · 11 June 2024

Hi Rochelle,Your feedback is important to us and we're truly sorry to hear this is the way you feel.If there's anything we can do to help, we'd love to hear from you to gather some more information and to work with you to find a resolution.Please feel free to reach out to us and it'll be our utmost pleasure to help 🙂Contact can be made through your preferred channel or by emailing our dedicated team here at lqdirect@lqgroup.org.uk. If your preferred option is email, we kindly request 'Trustpilot' is used as your email subject on this occasion.Many ThanksCustomer Service Team

1/5

Trustpilot

Absolutely useless

Rating only, no written review.

Mrs · 4 September 2023

Agent replied · 23 October 2024

Hi Mrs Kay Lawrence, We're really sorry that you feel like this and would like more information so we can try and turn things around. If you would give us the opportunity to help please email lqdirect@lqgroup.org.uk using 'Trustpilot' as the subject header one of the Team will liaise with you directly. Many Thanks Customer Service Team

5/5

Trustpilot

Fantastic experience so far

Rating only, no written review.

Mr · 25 August 2023

Agent replied · 23 October 2024

Hi Mr Philip,Thank you for your 5-star review!We're so grateful for your feedback and we're chuffed to hear you've had a positive experience with us.It certainly makes us happy and proud to hear this too 😀Many thanks for sharing this with us, it's much appreciated and gratefully received too.Customer Service Team

5/5

Trustpilot

Operative was courteous and very helpful

Rating only, no written review.

Ms · 21 July 2023

Agent replied · 23 October 2024

Hi Angela, Thanks so much for the 5 stars. So pleased to hear that the operative provided the service we pride ourselves on. Many ThanksCustomer Service Team

5/5

Trustpilot

Nice chap got on with it no mess

Rating only, no written review.

Christine · 11 July 2023

Agent replied · 11 June 2024

Hi Christine,Thank you so much for your 5-star review!We're chuffed to hear your recent appointment went well, this truly means a lot to us, and we're so pleased you took time to share your thoughts with us too.It's much appreciated Christine, and we hope to be of help again soon😊Many ThanksCustomer Service Team

4/5

Trustpilot

They do exactly what they promised to do

Rating only, no written review.

Princeton · 14 June 2023

Agent replied · 13 June 2024

Hi Princeton,Thank you very much for your fantastic feedback!We’re overjoyed by your comment and we’re glad you’re happy with L&QMany thanks for sharing this with us 😁Customer Service Team

4/5

Trustpilot

The agent was very helpful

Rating only, no written review.

Customer · 10 June 2023

Agent replied · 11 June 2024

Hi Customer,Thank you so much for your positive review!We’re so pleased you’re happy with your recent experience and our advisor was helpful with your enquiry.This is the kind of service our staff strive to deliver so we’re delighted to hear this too.Thank you once again and we look forward to helping you again soon.Many ThanksCustomer Service Team

4/5

Google

Rating only, no written review.

James · 10 June 2023

5/5

Google

Rating only, no written review.

Andre · 10 June 2023

5/5

Trustpilot

Dealing with my problems

Rating only, no written review.

MISS · 17 January 2023

Agent replied · 23 October 2024

Hi Georgina,Thank you so much for your review!We welcome your feedback and we're so pleased you've rated us with 5-stars too. It means a lot to us to know your problems are being dealt with appropriately and we can’t thank you enough for taking the time to let us know.Feel free to reach out to us at any time Georgina, and we'll gladly offer you the same level of service again.Many ThanksCustomer Service Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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