Every review we hold for the Sidcup office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleContinually disappointed, from a poor launch, to ignoring specific instructions - I would never use this agency again.
Over valuing the property initially then almost immediately encouraging me to take low offers, thankfully I held out for my minimum.
I’ve had to be very hands on to get anywhere, I can’t wait for it to be over.
EDIT
In answer to your reply, you give yourselves too much credit. You were pushing me to take the lower offer. My house is immaculately presented so yes it secured interest, the first person through the door offered. However the price secured wasn’t in your valuation bracket.
I instructed you not to mark at STC until they had instructed a solicitor, yet you did it immediately and you tell me they won’t instruct a solicitor for a month!
NEVER AGAIN!
Tip to everyone, if you agree a minimum term eg 4 weeks, please note there’s an additional 28 notice period, so my advice would be to give notice the day you sign contracts, that way if you’re not happy you can leave after 4 weeks (not 8) and if you are happy you can continue.
Only time will tell if this sale actually concludes, if not we won’t remarket with this agent.
Laetitia · 11 July 2026
Agent replied · 13 July 2026
Laetitia - we can't confirm everything due to GDPR in an open forum, but we agreed a sale on your home within a month! The sale has started, and as you know due to the buyers being on holiday, they can't commence the legal work. The team will continue to do all they can to achieve your more. I can see you are fully up to date with the communications from the team. Chris.
★★★★★ 5/5
GoogleS&W have been fabulous. They understood that this was all new to me and carefully explained until I understood. They have kept me in the loop all the time, respecting that I work and can not always answer their calls. They knew when offers were too low, and secured a fairer offer. They did all the viewings(and there was lots!) and helped me out while they were they, like closing windows, picking up the post when I asked them too. They also took care of the tenants leaving so that the property became free to sell and gave good advice so my time was not wasted and I was not taken advantage of(the photos for the check out inventory were very detailed) You presented the house for sale online extremely well, taking them on more than one visit when that became necessary. The Street App you set up for me was very useful to keep a quick and easy show of what was going on
If you reading this, don’t bother looking for another estate agent. From my experience this one has gone beyond ticking all the boxes.Harry and Jamie…thank you. You were always pleasant, reassuring, calm, committed and have taken great care of selling the house for me.
Deborah · 13 June 2026
Agent replied · 13 July 2026
Hi Deborah! 😊 Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our team, especially Harry and Jamie, to be pleasant and committed to your needs. It’s wonderful to know that our communication and assistance throughout the process made a difference for you. Your kind words about how we handled the viewings and kept you updated mean a lot to us! We're glad the Street App was helpful too. 🏡✨ We truly appreciate your trust in Starkings & Watson, and we can’t wait to assist you again in the future. If you ever need anything, don't hesitate to reach out! #ClientCare #StarkingsAndWatson
★★★★★ 5/5
GoogleI recently worked with Shaz as my estate agent and couldn’t be more impressed. From the start, Shaz showed deep local market knowledge, giving clear, realistic advice on pricing and comparable sales that built instant trust. Their communication was outstanding, always quick to respond, keeping me updated every step of the way. Shaz negotiated brilliantly, securing a better deal than expected while handling every detail with calm professionalism. The entire process felt smooth and stress-free thanks to their dedication and genuine care. If you want a knowledgeable, hardworking, and client-focused estate agent, Shaz is exceptional. Highly recommended, 10/10!
Rob · 10 March 2026
Agent replied · 10 June 2026
Thank you for such an incredible 10/10 review and for choosing EweMove Sheffield to handle your move.
We’re absolutely delighted to hear how positive your experience was working with Shaz. Providing accurate, realistic pricing advice based on strong local property market knowledge in Sheffield is something we pride ourselves on as trusted Sheffield estate agents. It’s great to know that our guidance on comparable sales helped build confidence from the outset.
Clear and consistent communication is at the heart of our service at EweMove Sheffield, and we’re pleased you felt fully updated throughout the buying and selling process. Securing the best possible outcome for our clients through strong negotiation, while keeping everything calm and stress-free, is exactly what we aim to deliver every time.
Your recommendation means a huge amount to us and helps others looking for a knowledgeable, hardworking and client-focused estate agent in Sheffield make the right choice.
If you ever need support with selling your home, buying property, lettings, or a free valuation in Sheffield, Shaz and the EweMove team are always here to help.
Thank you again for your trust and kind words. Wishing you the all best in your new home.
★★★★★ 5/5
GoogleHad multiple property viewings with Zack, really friendly and knowledgable, nothing was too much trouble. We were viewing properties in our hunt to purchase, but worth noting Zack was very professional and treated the properties he was showing us around with respect, which is exactly what I would like from an agent when selling my own home. 10/10
Gary · 13 June 2026
Agent replied · 13 July 2026
Hi Gary! 🌟 Thank you so much for your fantastic 5-star review! We're thrilled to hear about your experience with Zack. His friendly and knowledgeable approach truly makes the property viewing process enjoyable, and we’re glad you appreciated his professionalism and respect for the homes he showcased. Your feedback means the world to us, and it motivates our team to keep delivering top-notch service. We can’t wait to assist you further in your property search or any future needs you may have! 🏡✨ If you have any questions or need more viewings, don’t hesitate to reach out. Cheers to finding your perfect home! 🎉
★★★★★ 5/5
GoogleWe couldn’t recommend the TMM team more! From our first interaction with the office, through to the property team and viewing debriefs - it was all seamless. Only took them 11 days from our first point of contact to our property going on the market. They provided excellent communication and guidance throughout for first time sellers. We especially appreciated their flexibility with booking in viewings to accommodate our toddlers routine, making house selling a little less stressful for our young family. Thanks again Travis and team! Pete and Louise
Louise · 15 December 2025
Agent replied · 15 June 2026
Thank you so much, Pete and Louise! 🙌
I really appreciate you trusting me and the TMM team with your home sale. It was a pleasure working with you both, and I’m glad we could make the process that bit easier for your young family. Wishing you all the very best in your next chapter! Travis.🌟
★★★★★ 5/5
GoogleSelling was never going to be a stress-free process, but Katherine really helped us with her efficient and calm support. It was so reassuring to know that we could contact her easily at any time. As with the rest of the Tailormade team a fast helpful response was guaranteed. Organised, calm and reassuring at all times. We were very pleased we chose this company to sell our house.
S · 15 March 2026
Agent replied · 15 June 2026
Thank you so much for your lovely feedback, it really does mean a great deal to me.
I know selling and moving home is rarely a completely stress-free experience, so I’m so pleased that I was able to provide some calm and reassurance along the way. Being available and keeping communication clear is something we always aim to achieve.
It was an absolute pleasure working with you, and I’m so glad you chose us to help with your sale. Wishing you all the very best in your next chapter and please don’t hesitate to stay in touch.
★★★★★ 5/5
GoogleKarolina has been a star in everything she did
from start to finish she reassured us found the perfect buyer and guided us through the process, nothing was to much trouble and she always had time to explain and it didn’t faze her no matter what we asked
Karolina is a credit to Christopher Russell In fairness the whole team are approachable and helpful highly recommend using them
Restored my faith in estate agents after having some bad experiences
Helen · 6 August 2026
★★★★★ 5/5
GoogleSold our house through Kinetic, from the start Kinetic were very competitive on their charges, Mat came and did the valuation and took the photos.
For some of the viewings other staff came and showed people around and their knowledge of the area was first class.
For us the person who stood out was Jo.
She was in constant contact with us and our buyers, she was sending weekly emails to our solicitors after updates on where they were in regards of searches and replies, she even sent emails/phoned our sellers estate agent asking them to chase things up.
Thank you everyone at Kinetic
John & Jeanette.
John · 8 November 2025
Agent replied · 8 June 2026
Thank you so much for your kind words! We’re delighted you had such a positive experience with Kinetic. It’s wonderful to hear Matt, Jo and the team made the process smooth from start to finish, we’ll be sure to pass on your thanks to them.
★★★★★ 4/5
GoogleZach was polite and approachable and led me around the property with good knowledge of the interior and gave me loads of time to look around the rooms, examine various features and take in the views from the windows. No complaints here, he didn’t get in the way of my viewing at all.
Mark · 13 June 2026
Agent replied · 13 July 2026
Thank you for your review, Mark Wright! We appreciate you taking the time to share your experience with Starkings & Watson. Your feedback helps us continue to improve our services. We would love to know how we can further tailor our service … More
★★★★★ 5/5
GoogleWould highly recommend Harry, he was great showing around the first three properties we were interested in, and due to view more very soon. He was knowledgeable, professional and gave us space to look around and chat amongst ourselves as we’re deciding on our next home. Thanks very much!
Gintare · 13 June 2026
Agent replied · 13 July 2026
Hi Gintare! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Harry made such a positive impression during your property viewings. His knowledge and professionalism, along with his ability to give you space to explore, are truly what we strive for at Starkings & Watson. 🏡 We're excited that you're considering more properties with us and can't wait to assist you further in finding your next home. If you have any questions or need more help, just let us know! Cheers to new beginnings! 🙌😊
★★★★★ 5/5
GoogleA special thank you to Naomi, who was absolutely fantastic throughout the entire process. She was professional, friendly, approachable, and kept me updated every step of the way. Nothing was ever too much trouble, and she was always on hand …
Senga · 29 July 2026
Agent replied · 29 August 2026
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Naomi made such a positive difference throughout … More
★★★★★ 2/5
GoogleWasn't as plain sailing as I expected to sell my property. Dealt with ALOT of different agents, there was no one person or smooth handover. First offer was accepted and it took 4 weeks to find out that person could not afford the mortgage (although I was reassured throughout not the be worried). Felt the estate agent were supporting buyers (who were using their recommended solicitors) more than me and these buyers held up the chain and had complete control, meaning we had to come home early from holiday, being disturbed throughout (with an 'I forgot you were on holiday' email), booking new tickets, losing money. I offered to help the buyers who were very difficult and felt Joe and team were not supporting my needs and helping the buyer and their solicitor see things through my eyes and the face we might lose the property we were buying.
Nicola · 6 June 2026
★★★★★ 5/5
GoogleIt's been a pleasure dealing with Jay and the rest of the Christopher Russell team on the purchase of our new home. Jay has been on hand throughout, keeping us up to date on progress and even offering advice on the sale of our current property, helping us get that through, too. After our first viewing with Jay, it was clear he was well prepared, providing valuable insight into the local area and how the property could be adapted to suit our future requirements. I would happily recommend the Christopher Russell team for any sale or purchase needs.
Victoria · 6 June 2026
★★★★★ 5/5
GoogleThe team at Ewe Move Sheffield were great. Special thanks to Saira and Ripon. Both were incredibly helpful and professional when we recently rented a property through them. They worked hard to ensure ourselves and the Landlord were happy and informed throughout the process.
We would highly recommend.
Phillipa · 27 May 2026
Agent replied · 10 June 2026
Thank you so much for your fantastic review and for choosing EweMove Sheffield to help with your recent rental property move. We’re delighted to hear that the team provided such a professional, supportive, and responsive service throughout the lettings process.
At EweMove Sheffield, we pride ourselves on delivering outstanding customer service for both tenants and landlords across Sheffield, and it’s great to know you felt informed and looked after every step of the way. Our team works hard to make renting a property in Sheffield as smooth and stress-free as possible, with clear communication, expert local knowledge, and a personal approach.
Your recommendation means a great deal to us and helps other people looking for trusted estate agents and letting agents in Sheffield find a team they can rely on.
Thank you again from all of us at EweMove Sheffield!
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Jay from Christopher Russell Property Services during our house search, and I felt it was important to share just how outstanding he was.
After months of searching and dealing with many different estate agents, Jay was by far the most impressive. He is highly professional, incredibly knowledgeable, and consistently provided exceptional service throughout.
What really set Jay apart was his genuine approach, he took the time to understand us as buyers, our needs, and what we were really looking for. He was always flexible and accommodating, and came to every viewing fully prepared with detailed knowledge about the property. If there were any potential concerns, he didn’t shy away from them, instead, he proactively offered practical solutions, whether that was advice around insurance or other considerations.
He truly went above and beyond, even sharing helpful recommendations beyond the property itself (including great local vets, which we really appreciated as future dog owners!).
Jay brings warmth, enthusiasm, and a level of care that is rare to find. Christopher Russell should be incredibly proud to have him on their team, he is a real asset and absolutely deserves recognition.
Thank you again, Jay! it was a pleasure working with you.
Micah · 6 May 2026
★★★★★ 4/5
GoogleI was very skeptical when they said they would need my banking details to login so they might want to re-word that bit, but otherwise, the whole process was nice and easy - just take a picture of your passport, confirm some details, login to your online banking and allow them read access to your current account and you're done. The only thing I do wonder about is that they do now have read access to my current account - is it up to me to withdraw that access now? There is no follow up except for a review request. I also don't know if I passed all the credit checks etc as that information is provided to the letting agency not the tenant, so although the process is easy and simple you are still left wondering.
Roger · 15 April 2026
★★★★★ 1/5
GoogleAbsolutely horrible experience. Very dishonest sales tactics to get me to put my house on with them. I was NEVER told I was tied into a 12 week contract. I was given the contract (which was folded up in an agents handbag) to sign whilst looking at another house. I was promised my house would get a sponsored ad, open day etc. NOTHING. 3 very poor viewings in about 2 months. They dont respond to emails. They dont give any updates. I haven't had any calls from them at all. The agents when I've looked at houses with them are great but the Manager-Owner who lies to get the business should be avoided. I can't wait to get my keys back and go with a more professional, communicative and responsive business.
JayneF · 6 August 2026
Agent replied · 24 July 2026
We are disappointed to read your review and the comments made regarding our service, as providing honest advice and a professional level of customer care is something we take extremely seriously.
We categorically reject any suggestion that we use dishonest sales tactics. Our agency agreements are provided electronically to all clients before instruction and clearly set out the terms of our service, including the sole agency period. In this instance, you requested amendments to the agreement, which were made before you signed, confirming that you had read, understood, and accepted the terms. You were under no obligation to proceed until you were completely satisfied with the agreement.
We also need to address the marketing comments. You requested that we market the property as a three-bedroom house, despite it being a two-bedroom property. We would never knowingly mislead prospective buyers, and we have a responsibility to ensure all marketing accurately reflects a property.
Regarding additional marketing exposure, you were never promised a sponsored or featured advert. However, as part of our proactive approach, we did arrange additional exposure when we felt it would benefit the marketing of the property.
We are also disappointed by the comments regarding communication. We do respond to client correspondence and aim to keep all clients updated throughout the sales process. What we will not tolerate, however, is any member of staff being shouted at, spoken to aggressively, or subjected to unreasonable behaviour. Our team works extremely hard for our clients and deserves to be treated with the same professionalism and respect that we provide.
We have successfully operated for over 20 years and have built our reputation on honesty, transparency, and delivering results. We are proud to be recognised as one of the leading agents in the local area, having received numerous industry awards and hundreds of positive reviews from clients who value the service we provide.
Whilst we are sorry that you feel disappointed with your experience, we stand by the service we have provided and the advice we have given throughout your instruction.
★★★★★ 5/5
GoogleWe’ve just bought our first home and can’t thank Jo at Kinetic enough! She always replied promptly, chased updates for us, and reassured us in the stressful moments. Genuinely don’t know what we would have done without her. Ben was also great, he showed us the property and did the handover, making everything smooth from start to finish. Huge thanks from Wiktoria and Ryan 😊
Wiktoria · 8 November 2025
Agent replied · 8 June 2026
Thank you so much for your wonderful review! We’re delighted to hear that Jo and Ben made your first home-buying experience such a smooth and reassuring one. Wishing you both every happiness in your new home!
★★★★★ 5/5
GoogleVery professional, caring and impeccable service. A huge shoutout to Sarah and Donna, who kept me posted at every step and offered very valuable advice. The team treated my home like it was their own, with care and respect. I trusted them implicitly and would highly recommend.
Samantha · 15 April 2026
Agent replied · 15 June 2026
Good afternoon,
Thank you so much for taking the time to leave such a kind and thoughtful review.
We are delighted to hear that you found our service professional, caring and impeccable throughout.
A special thank you for mentioning Sarah and Donna, they will be thrilled to know your feedback.
Your trust and recommendation mean a great deal to us.
Thank you once again for choosing us, and we would be more than happy to assist you in the future.
Best wishes
Balgores - Hornchurch
★★★★★ 5/5
GoogleWe had a great experience selling our property with Kinetic. Jo was incredibly helpful and patient throughout the entire process, always taking the time to explain things clearly and keep us reassured. Louis was also very supportive, regularly updating us on how our property was performing in the market and providing useful insights. The whole team was professional, responsive, and easy to work with.
Georgina · 8 November 2025
Agent replied · 8 June 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Jo and Louis made your selling experience such a smooth and reassuring one. It’s fantastic to know the whole team’s professionalism and support left such a positive impression.
★★★★★ 5/5
GoogleCannot recommend Starkings highly enough! Have used them more than once and they never fail to impress. Their service is impeccable and in stark contrast to the not so great experiences ive had with other agents. Jamie is highly efficient …
Rosa · 13 May 2026
Agent replied · 13 July 2026
Hi Rosa! 🌟 Thank you so much for the amazing 5-star review! We’re thrilled to hear that you’ve had such positive experiences with Starkings & Watson. I truly appreciate your kind words about Jamie and Harry, they really are fantastic at what … More
★★★★★ 5/5
GoogleWhile looking for a property, we turned to Christopher Russell and they provided support through Jay.
Jay is friendly, professional and attentive.
He undertook our property search taking on board all the things we required with a property and didn't overload us with too many properties to decide on.
When we did view properties with Jay, he didn't go for the hard sell and allowed us to process decisions in our own time.
We eventually did find our dream home with Christopher Russell and all with the help of Jay.
Richard · 16 March 2026
★★★★★ 5/5
GoogleOverall we are really happy with our experience. Arif was really attentive and took care of any questions or issues we had along the way. Donna was there to help push and chase the deal to be closed. The only really really minor thing I …
Gigi · 15 March 2026
Agent replied · 15 June 2026
Good afternoon,
Thank you so much for your detailed review.
We’re delighted to hear that you are really happy with your experience and that … More
★★★★★ 5/5
GoogleZach was very helpful and informative. One of the best viewings we have had. Given that Zach is quite new to the role - I anticipate he will have a strong career in sales.
Adam · 13 June 2026
Agent replied · 13 July 2026
Hi Adam! 🌟 Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found Zach helpful and informative during your viewing. It’s always wonderful to know that our team is making a positive impact, and we’re so … More
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