Every review we hold for the Sidcup office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWith out Lisa and Kevin we wouldn’t have been able to get through a very difficult time helping us not just. With the sale of our late fathers property but with other legal documents and forms going above and beyond to help us in anyway
Thank you
Colin · 28 March 2024
Agent replied · 10 June 2024
Thank you, Colin, for taking the time to review your experience. I am delighted to hear that you were happy with the service you received from Lisa and Kevin! If we can help further please do get in touch - Customer Services
★★★★★ 5/5
GoogleProfessional, reliable and genuine - thank you for your amazing help, especially Kevin.
Kate · 14 April 2023
Agent replied · 10 June 2024
Thank you Kate for leaving us a 5* review. We are really happy that you were pleased with the service you received from Kevin and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe most amazing experience from Acorn Blackfen.
Both, Rachel & Kevin were so helpful to get our property sorted. Very quick experience.
Ercin · 14 April 2022
Agent replied · 10 June 2024
Thank you Ercin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Blackfen team, especially Kevin and Rachel., If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleKevin.. What to say about you! You have been extra ordinary person from Acorn group. You has extended your help and support through the journey I began with Acorn blackfen branch along with support from Lisa. Your services are excellent and at par & above everything else. Thank you so much to getting the delivery done. be in contact.
Deepak · 14 April 2023
Agent replied · 10 June 2024
Good Morning Deepak, that is very kind of you to leave such a personal review for Kevin and Lisa, we are really pleased that you were happy with our service and thank you for taking the time to post. Kind regards- Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleWe worked with Harry Frankland and we love our house. He was patient and gave good advice.He found us a nice flat that suited our needs. He was great.
Christine · 10 June 2020
Agent replied · 10 June 2024
Thank you Christine for leaving us a 5* review. We are really happy that you were pleased with the service you received from Harry and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMy thanks to Kevin Ashton who made the whole process easy.
I would highly recommend them.
Nothing was too much trouble,PositiveResponsiveness, Quality, Professionalism, Value
Sue · 10 June 2021
Agent replied · 10 June 2024
Thank you Sue for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAbsolutely blinding estate agents Acorn in Blackfen . Never ever have I found a team so helpful to sell our property in Lyndon Avenue and also to find us the perfect property ..A team totally devoted to all our needs ..Kevin and Lisa did a fantastic job for us ..Fully recommended to selling and buying . If I could give 100% I would give 200% ..
Colin · 14 April 2022
Agent replied · 10 June 2024
Thank you Colin for leaving us a 5* review. We are really happy that you were pleased with the service you received from Kevin and Lisa and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBecca was a star today!
Fiorina
Fiorina · 14 April 2023
Agent replied · 10 June 2024
Thank you Fiorina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Becca and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently worked with Acorn's Blackfen office estate agent team on a property purchase transaction and was very impressed with the level of support I got from them. Kevin who is the branch manager was superb in his role and coordinated the entire purchase process often going beyond his remit in the process. I will definitely recommend them for their professional conduct and effective work practices.PositiveResponsiveness, Quality, Professionalism
Ani · 10 June 2021
Agent replied · 10 June 2024
Thank you Ani for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHighly professional, Kevin is simply outstanding with his suggestions and superb viewings. Recommended.
Lekhnath · 14 April 2022
Agent replied · 10 June 2024
Thank you Lekhnath for leaving us a 5* review. We are really happy that you were pleased with the service you received from Kevin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBig thanks to Poppy for her friendly professionalism and responsiveness throughout our purchase.
Chris · 10 June 2021
Agent replied · 10 June 2024
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHaving just used Acorn to sell our house we have been exceptionally pleased with the service we received. Throughout the process the staff at the Blackfen office always answered the phone quickly and dealt with any issues in a professional manner. They were very efficient, effective, friendly, clear in their communications and ‘got the job done’. We would highly recommend them to others.
Hils · 10 June 2020
Agent replied · 10 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently sold through Acorn and cannot recommend them highly enough. We were kept up to date every step of the way by Kevin and if Kevin wasn't available then Scott and all other members of the team were happy to help.
Would definitely recommend them to anyone thinking of buying/selling. Really friendly and knowledgeable and nothing is too much trouble.
Karen · 10 June 2020
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and the Blackfen team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GooglePoppy Clements helped sell our property extremely quickly (sale agreed in just over a week), and also provided excellent advice and support when we experienced problems with the seller's of the property we were moving to.
Her liaising between the various parties was instrumental in keeping everyone onside and getting the whole process to completion.
Highly recommended
Keith · 14 April 2021
Agent replied · 10 June 2024
Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleKevin was great throughout the entire buying process. Would highly recommend.
Dan · 10 June 2020
Agent replied · 10 June 2024
Thank you Dan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
Googledo not trust these people, get you to sign a contract then you have no control. they have allowed a locksmith to change a lock part on my rented property and charge me £120 for a £30 part + labour
Shorty · 14 April 2023
Agent replied · 10 June 2024
Hi Chris. I am sorry to read this. From the details you have given me, I am unable to identify you, so could you please drop me a line with the specific issues and I will investigate. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
★★★★★ 3/5
GooglePolite estate agent and friendly. We would have preferred someone slightly older to view the property. We felt he did not understand the property and this reflected in the wide ranging valuation provided. It is annoying to receive a barrage of voicemails to follow up on the visit. This is not needed.
Gordon · 10 June 2021
Agent replied · 10 June 2024
Thank you Gordon for your invaluable feedback. Really do appreciate your comments and will discuss internally. I am sorry that your experience has not been as you had hope for so far, but if I can help further, please do let me know. Thanks. Andrew Roberts - Customer Relations Manager andrew.roberts@acorngroup.co.uk
★★★★★ 5/5
GoogleWe have been really happy with the help and support given by Poppy at Acorn Estate Agents as we bought and sold our property in Sidcup. She has been on hand to clarify and sort out any concerns we may have had, and helped with liaising with …
Dorothy · 14 April 2021
Agent replied · 10 June 2024
Thank you Dorothy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAbsolutely amazing & top service by Kevin - he actually went beyond and above , kept me informed of the entire purchase process and I couldn’t thank him more for my new home . If there was more individuals like Kevin, world would be a happy place 👍Thank you! …
Katarina · 10 June 2020
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Kevin exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat professional service from the team at Acorn. We had been dealing with Poppy for our property purchase, who had been proactive in keeping us informed with the progress with the sellers and also efficient in liaising with the solicitors and facilitating the process.PositiveProfessionalism
Luckshan · 26 August 2021
Agent replied · 10 June 2024
Thank you Luckshan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently lat 3bedroom through acorn Blackfen 1 week from today Harry Frankland senior Letting Negotiator provide me with a excellent customer service respond to all my call and email in quick respond to any questions I am really happy with his service great job and well done .
Pp · 10 June 2020
Agent replied · 10 June 2024
Thank you Pp Parker for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe received a professional and efficient service throughout the buying process. They responded brilliantly to the challenges of a long chain and kept us updated frequently. They were always available to answer any concerns however small and offer valuable advice.
Jackie & Peter
Jacqueline · 14 April 2021
Agent replied · 10 June 2024
Thank you Jacqueline for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSold and bought through Acorn Blackfen. Kevin and Poppy have both been absolutely amazing. They have helped me every step of the way. Nothing was to much when I needed their support. Would absolutely recommend Acorn BlackfenPositiveResponsiveness, Quality, Professionalism, Value
Jackie · 10 June 2021
Agent replied · 10 June 2024
Thank you Jackie for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Kevin and Poppy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe received a really fantastic service from Acorn selling our house. They managed the viewing process really efficiently (especially given covid and a vulnerable person living in the house), negotiated the price well and then were fabulous …
Ruth · 14 April 2021
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
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