Acorn reviews

★★★★★ 5/5

Google

Kevin and his team, Acorn Blackfen, are exceptional and exhibit a high level of professionalism. Kevin (Branch Manager) stands out as an impressive person who is both efficient and accommodating towards customers. He possesses a wealth of knowledge and is straightforward and truthful in his dealings. Kevin has been instrumental in answering all my queries with politeness and promptness. His proactive approach and positive attitude towards customers are highly commendable. I highly recommend this team for any real estate needs as they offer a comprehensive package that ensures a seamless process. Their prompt response to emails and calls, as well as their ability to balance clients, is remarkable. I commend this team for their outstanding work.

Karthick · 15 April 2024

★★★★★ 5/5

Google

I just completed on a house which took almost 15 months. This was due to a number of challenges with the seller, an unexpected probate, plus a long chain. I’d like to give a shout out to Kevin who is the branch manager for Blackfen. Kevin really understands the rollercoaster that buyers and sellers go through and gave calm, measured and effective advice throughout. His direct, clear and honest communication instilled trust and provided reassurance when I was close to losing hope on many occasions. He was consistently available, helpful and maintained his composure and professionalism despite all the difficulties and the length of time that it took.

Asad · 14 April 2023

★★★★★ 5/5

Google

Update post completion - I cannot thank Kevin and Lisa enough for their help, determination and patience! Proving to be a frustrating close to the transaction, due to unforseen issues from my buyers solicitor, Kevin was on hand to explain, guide and listen. I would recommend at the drop of a hat. Excellent service for what has been an elightening experience! Kevin, Becca, Shana all have unending patience. Kept me up to date during the whole selling process.

Lorraine · 14 April 2023

★★★★★ 5/5

Google

Acorn have a very Professional approach, excellent communication. Poppy was dealing with all my viewings, she made me want to buy my own home! She took time to find out about my property and how long I had lived here and took time to know where everything was and the info potential buyers need to know before showing people around, You can tell she really loves her Job she is very professional, clear and helpful and transparent.. All correspondence was dealt with all most immediately, Lisa was an absolute star ⭐️ going out of her way to be helpful efficient, and extremely friendly and professional a fabulous team. I would definitely recommend Acorn they take away the stress of buying and selling and very calm and peaceful in their approach I sold my house almost immediately with so many viewings A very Big thank You to all the staff at Acorn for all their help , support and care. You are all Stars.

Julie · 14 April 2022

★★★★★ 5/5

Google

We just sold our house through Acorn Blackfen. From the day 1 when Kevin came to value our house, he left us with a great 1st impression, really professional and friendly and the valuation was more than what we anticipated and he gave us the confidence that we would achieve that price. Kevin and Nathan both conducted a lot of viewings and always kept us informed and in the loop with feedback. When we did find a buyer, Kevin and Nathan went above and beyond to get us the highest price possible and we were very pleased with that. Since then the whole process which can be long and stressful. Kevin, Nathan and Dominic made sure that it wasnt stressful at all, they did everything right, kept us informed and got the whole sale transaction completed without any problem at all. I would highly recommend Acorn and Kevin and his team for anyone who is looking to sell their house, as they are truly professional and very knowledgeable team and very helpful and also very reasonably priced as well. We thank them for selling our house real quick and all the help along.

Syed · 14 April 2022

★★★★★ 5/5

Google

I recently sold and bought our new home from the Blackfen team. Thanks to Poppy who carried out the initial meeting to kick start our journey. A very special thank you to Nathan who worked on both, this was by no means a straightforward transaction but Nathan kept me updated, he was transparent, contactable and reassuring when I needed it. So this is a note to say thank you Nathan for the excellent customer service I received from you. Overall the Blackfen team is very friendly with a friendly manager- Kevin.

Ese · 14 April 2022

★★★★★ 5/5

Google

Acorn have been the most proactive estate agents we have dealt with on our house search. From day one they have given us multiple property viewing options to utilise our time efficiently which was a great bonus when we don't live in the area. Acorn Blackfen in particular Kevin Ashton and Lisa Akers were very helpful, professional and quick to respond; both of them are an absolute asset to Acorn. We have no hesitation to recommend Acorn Blackfen's services should you need to purchase a home because they made it pain free.

Kar · 14 April 2022

★★★★★ 5/5

Google

My family had a viewing with Nathan Robinson. Nathan showed a lot of interest with us as well as with the process. He talked us through everything we needed to know in the house, and answered all our questions. He was very efficient from the beginning to the end. He also sent me an email shortly and a call the following morning after the viewing for our feedback on the property. This is not something i get very often from other agents i have dealt with in the past. Thank you Nathan.for everything. Very Professional throughout.

Oyeyemi · 14 April 2022

★★★★★ 5/5

Google

Would be recommending Acorn blacken branch to my friends who are planning to purchasing their own home soon. Nellie was god sent, she assured us everything was going to be fine even when we didn’t see any light. Thank you for helping me and husband become home owners and finding the perfect family home for our growing family. The entire team were always ready to help.

Rabiah · 14 April 2023

★★★★★ 5/5

Google

My family had a viewing with Nathan Robinson. Nathan showed a lot of interest with us as well as with the process. He talked us through everything we needed to know in the house, and answered all our questions. He was very efficient from the beginning to the end. He also sent me an email shortly and a call the following morning after the viewing for our feedback on the property. This is not something i get very often from other agents i have dealt with in the past. Thank you Nathan.for everything. Very Professional throughout.PositiveProfessionalism

Oyeyemi · 10 June 2021

★★★★★ 5/5

Google

We recently purchased a property, through Acorn Blackfen, and we cannot fault the service we received. We had quite a difficult time in finding a property and their service, from beginning to end, was faultless. Poppy never failed to update us and Kevin went above and beyond, on numerous occasions, to ensure we secured the home we were looking for. Tegan was always helpful and friendly, whenever we called, and always ensured our queries were passed on. We cannot thank the team enough for their help. We have been able to move into a wonderful family home, with our 11 month old daughter, and it is all thanks to them.

Gemma · 10 June 2021

★★★★★ 5/5

Google

We recently purchased a property through Acorn and the service we received from Poppy throughout was fantastic. She kept us fully informed and was in contact on a regular basis. She went above and beyond to help get our purchase over the line and remained friendly and professional throughout the whole process. We wouldn't hesitate to recommend and will certainly be looking to use Acorn in the future if we decided to sell up! Thanks Poppy, Sian & David.

Sian · 14 April 2021

★★★★★ 5/5

Google

Excellent communication and service throughout the whole process from Kevin and the team. Our house was under offer just over a week from being on the market and the whole process was smooth and professional. A special thank you to Poppy, she was always on the ball and very responsive, always got back to me and kept me updated throughout the whole process. She was reliable and friendly which made dealing with her very easy. Thank you Acorn

Louise · 10 June 2021

★★★★★ 5/5

Google

Kevin, Lisa and the team at Acorn Blackfen were brilliant before, during and after selling my parent's property. Nothing was ever too much and they offered help and advice throughout the entire process. Moving house can be very stressful but they made it a lot easier. Would highly recommend.

Sammie · 28 March 2024

★★★★★ 5/5

Google

Brilliant service. Highly recommend. Kevin Ashton was amazing throughout providing a both professional and personal service, going above and beyond where possible. Would definitely use Acorn again in future moves. Struggled with other estate agents prior to acorn however both Acorn and especially Kevin and the team really made a difference, taking all the stresses away! Massive thank you to all involved

Emma · 14 April 2023

★★★★★ 5/5

Google

We recently sold our house through Acorn and on behalf of Misi and I , we say a big thank you to Kevin, Meghan and Scott and everyone else for a job well done. We appreciate your professionalism and customer - oriented approach. It was a very long journey but you calmed us down during difficult times, even when we lost our cool and kept reassuring us. Your team, including the solicitors you introduced are an A Team. We will surely use you again if we need to and will recommend you to family and friends. Best wishes. Tunji & Misi

Tunji · 10 June 2020

★★★★★ 5/5

Google

We just sold our first house through Acorns within the first few days of going on sale. I’d like to mention a big thank you to Scott, Kevin and Megan from the Blackfen branch and Amir (Northumberland Heath). All the staff at Acorns have always been approachable and professional. Scott and Kevin in particular have always taken the time to listen and offer valuable advice and made the whole process less stressful. I would highly recommend them to anyone thinking of buying or selling a house. These guys will absolutely 100% look after you!

Chi · 10 June 2020

★★★★★ 5/5

Google

I sold my house through Acorn with Kevin Ashton and he was fantastic to work with - I would strongly recommend both Acorn and Kevin to anyone selling. Kevin was not only very pleasant, but also extremely professional, keeping me up to date at all times, handled viewings and clients extremely well and sold my house within a few days! Acorn had a lot of potential buyers lined up for viewings in a very short space of time - they do indeed have a lot of people on their books and I sold very very quickly as a result. They made what can be a horrendous process as quick and painless as possible and were I to sell again, I would definitely go back to Kevin. Five stars!

Tracy · 10 June 2020

★★★★★ 5/5

Google

Acorn could not have done more. Scott, in our first meeting and valuation, had a pleasant manner and a keen interest and was very knowledgeable in his field. Kevin was very helpful and kept us up to date with viewings and appointments. We got over the valuation for the property with a bidding war pushing it to £15k over. All staff very helpful and sensitive to the fact it was my late mother's house being sold. Would not hesitate to recommend their service.

Carole · 10 June 2020

★★★★★ 5/5

Google

Acorn have been a pleasure to deal with right from the beginning of initiating our property search. They were proactive with sharing property suggestions which met the requirements we had discussed and were always on hand to help. In particular, Nellie has been professional throughout the process and has consistently made time to offer support / guidance. Nellie shared her expertise and advice in a straightforward and helpful way.

Rebecca · 14 April 2022

★★★★★ 5/5

Google

We had a fantastic service from Kevin and his team at Blackfen. Kevin kept us informed every step of the way.He was supportive and worked extremely hard to secure our sale. I only wish Kevin and his team had an office in Whitstable so they can find me a new home. They certainly set the bench mark . Thank you for making our house sale as painless as possible. Kate and KarlPositiveResponsiveness, Professionalism

Kate · 26 August 2021

★★★★★ 5/5

Google

A massive thank you to Kevin and the team at Acorn for finding us a buyer for our house. It took a while due to COVID but they persevered through all the various obstacles and kept us informed all the way. Kevin at the Blackfen office was amazing from start to finish and always happy to help. Can not recommend Acorn highly enough, thoroughly professional. Also would like to thank Poppy, Branden and Paul.PositiveProfessionalism

Denise · 10 June 2021

★★★★★ 5/5

Google

Our thanks to Kevin and Megan of Acorn, my wife, and small Daughter, are the happiest they’ve ever been. All due to the hard work ensued by some exceptional Acorn staff. Twenty eight days from offer accepted on our dream to completion…. WOW… We are now settled into our new home. We are still pinching ourselves. We are a very happy family, thank you guys!! Thank you for your dedication, and your professionalism Mr Kevin Ashton. .

Lloyd · 10 June 2020

★★★★★ 5/5

Google

We had a great experience with Kevin. He was transparent throughout the whole process and displayed a high level of professionalism. Kevin went above and beyond to ensure the sale was as smooth as possible. He is by far the best agent we have dealt with and we will no doubt be contacting him again in due course! Thanks very much Kevin - owe you a beer!

Jassen · 14 April 2022