Trusted Agent profile · Shropshire
★★★★★
496 reviews across 2 platforms
Theatre Royal, 16 Shoplatch, Shrewsbury, Shropshire, SY1 1HR
Strutt and Parker's office in Shropshire, at Theatre Royal, is rated 4.4 out of 5 across 496 reviews on two platforms, including 57 Google reviews rated 4.1.
Every review we hold for the Shropshire office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst rate service
Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Strutt & Parker. Janet Edwards was extremely helpful throughout the whole process. Her manner and professionalism allowed us to go through the sale with ease and confidence. Thanks so much Janet, you're a star!
5/5
GoogleAmazing customer service, the whole team were above and beyond any expectations. A five star service. Highly recommended and I certainly wouldn’t hesitate to use them again
Hi Gabby, thank you for your review! We are so glad you had a great experience with our Shrewsbury team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
TrustpilotExcellent service from Strutt and Parker
Excellent service from Strutt and Parker on the sale of our parents house. We were led through the process in a professional manner and are very pleased with the result. Thank you Patrick Glynn-Jones and the team at the Winchester office.
5/5
TrustpilotShannon Flanagan is a star!
Shannon Flanagan has been our property manager for the past two years. She is the best! Very conscientious, always professional and stays on top of everything with great follow up. Shannon is a true pro and Strutt and Parker lucky to have her!
5/5
TrustpilotStrutt & Parker Fulham did a fantastic…
Strutt & Parker Fulham did a fantastic job of finding us a Tenant within 48 hours! When we needed one quickly. The Tenants were also very clean and tidy and the property was returned in a great state. I would recommend S&P Fulham.
1/5
TrustpilotNot responding since we left the flat. Not returning the deposit
After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.
5/5
TrustpilotStrutt and Parker Shrewsbury
Strutt and Parker, Estate Agents, ShrewsburyWe have now successfully completed the sale of our lovely house in Church Stretton (Shropshire). We are delighted with the help and support of Strutt and Parker (Shrewsbury) in getting to this point. Earlier attempts to sell the house with other estate agents failed but Strutt and Parker did it. This was the result of an enthusiastic and pro-active approach by S&P and we are in a position to compare and S+P are streets ahead of other agents. We hope we don’t have to move house again but if we do we will use S+P
5/5
TrustpilotFantastic service, highly recommended
We instructed Sarah Cull from the Salisbury office of S&P to assist with the sale of a property owned by a company in administration (in respect of which we were the administrators. Sarah, Fiona and the rest of the team went over and above to achieve a sale at list price despite a number of hurdles that arose along the way including the original purchaser dropping out. Always on hand to answer queries in a quick, efficient and friendly manner, regular updates and overall absolutely fantastic service. Would recommend and will definitely be using again.
5/5
TrustpilotFrom the moment we met Sarah and some…
From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.
5/5
TrustpilotThe Exeter office gave us exceptional…
The Exeter office gave us exceptional service in times of adversity & achieved a good price for our Passivhaus Certified Penthouse at Seaton Beach. Special thanks to Isabel for extra service to ensure our buyers were looked after.
5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
1/5
TrustpilotTerrible experience with Strutt and…
Terrible experience with Strutt and Parker in Shrewsbury. Started badly with incompetent property detail collation and went downhill from there. They nearly lost us our sale and we had to take over the management from that point on. Would definitely not use them again.
Dear Steve,Firstly, please accept our apologies for the delay in responding. We've had some challenges accessing our account. Thank you for your feedback. Please could you email our team at complaintsanddisputeshandling@struttandparker.com with your contact details and we can investigate further.
5/5
TrustpilotSuperb service
Towards the end of last year I viewed and ultimately went on to buy a house in Hastings which was being marketed by Strutt Parker in (unusually) Canterbury. The sale/purchase was handled by Simon Backhouse at that office, who was superb, understood my specific issues and requirements and managed the difficulties of a somewhat long distance transaction so that I never felt anything was too much trouble for him. He understood everything, and gave me good solid advice. I felt myself to be very much in expert hands. (Caroline, who did much of the commuting to and from the viewings, was also a cut above). I would happily recommend this agency, and Simon in particular, to anyone selling or indeed buying a property. Good old fashioned, high quality service, albeit speeded up for the twenty first century.
5/5
TrustpilotI would give Victoria six stars if I…
I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.
5/5
TrustpilotWinchester Office.
This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington
5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
5/5
TrustpilotStrutt & Parker Pangbourne Review
The sale of our property went through fast and the communication made the whole process and experience extremely efficient.
5/5
TrustpilotI recommend Michael Houlden and his team in Cambridge
I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.
5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
5/5
TrustpilotThe Winchester office is highly recommended
It has been a pleasure working with the Winchester office to sell our house. Each member of the team works well together and despite it being a very busy period, they never seemed too busy to find time for a discussion. They began by giving us a realistic expectation of how the process would work and what price we should expect. When we put the house on the market they did all the hard work and kept us fully informed at each step. I have recommended then to friends as hard working, straightforward, fair and fun to work with.
5/5
TrustpilotResidential purchaser
Residential purchaserWe dealt with Simon Backhouse at the Canterbury office throughout our purchase. He was always very helpful, knowledgeable and a pleasure to deal with. I would thoroughly recommend Simon and the Canterbury team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt and Parker's Shropshire office has 496 reviews across two platforms: 57 on Google, 439 on Trustpilot (across the whole business).
Strutt and Parker Shropshire is rated 4.4 out of 5 across all 496 reviews, and 4.1 out of 5 on Google from 57 reviews.
Strutt and Parker Shropshire, Theatre Royal, 16 Shoplatch, Shrewsbury, Shropshire, SY1 1HR.
