Trusted Agent profile

Strutt and Parker reviews

4.4

★★★★★ Great

489 reviews across 2 platforms

Theatre Royal, 16 Shoplatch, Shrewsbury, Shropshire SY1 1HR

Strutt and Parker's Shropshire office at Theatre Royal is rated 4.4 out of 5 across 489 reviews on two platforms, including 57 Google reviews rated 4.1. The 432 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.1 / 5

57

Reviews on Google

This office

Trustpilot logo

432

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shropshire office, from every platform, shown as written. First names only.

5/5

Google

Kathryn Lee handled our property sale. She was professional, proactive (which we found can be quite a rarity in this industry) super-responsive and we knew we were in safe hands with her project managing the whole process. It was such a pleasure having her on the journey with us, offering invaluable support and guidance throughout and her tenacity is something to behold! Nothing was ever too much trouble for her. Her positivity and friendliness was particularly comforting during such a stressful time. Thankyou Kathtryn, Clare and the team for a great experience and we would certainly not hesitate to recommend you to others.

Andrew · 16 March 2026

Agent replied · 16 April 2026

Thank you, Andrew, for your wonderful review! We're thrilled to hear that Kathryn provided you with such professional and proactive support throughout your property sale. Your kind words about her positivity and reliability truly reflect our customer-centric approach, and we appreciate your recommendation to others. Kind regards, Strutt & Parker

5/5

Google

I’ve recently worked with Gary and the team at Strutt & Parker on the acquisition of two development opportunities in Knockin, and their service has been exceptional. Their knowledge of the local market, clear communication, and consistently professional approach made a complex process feel straightforward. Every interaction was constructive, timely, and genuinely supportive. I highly recommend Strutt & Parker to anyone looking for a team that delivers both expertise and a first‑class client experience.

Tim · 9 April 2026

Agent replied · 16 April 2026

Thank you, Tim, for your wonderful feedback! We're thrilled to hear that Gary and the team provided you with exceptional service and support during your acquisition process. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Kind regards, Strutt & Parker

5/5

Google

I moved my house sale to Alastair Summerfield at Strutt & Parker Shrewsbury after not getting a sale as quickly as expected for it through an online estate agent. The house photos and online brochure through S&P were excellent and the guide price was realistic, both showing a better understanding of the local housing market than my previous experience. Alastair and his team always seemed approachable, honest, and helpful. I’m really pleased to have got a house sale and would have no doubts about recommending them to anyone else.

Annette · 19 December 2025

Agent replied · 16 April 2026

Thank you, Annette, for your wonderful review! We're thrilled to hear that our customer-centric approach and quality service helped you achieve a successful house sale. Your kind words about Alastair and the team's honesty and reliability mean a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Google

Kathryn was an absolute pleasure to work with throughout the entire process. From the beginning, she was professional, knowledgeable, and incredibly supportive while giving honest, helpful advice at every stage. Her calm and reassuring manner got us through what could have been a very stressful experience. Kathryn went above and beyond to ensure our sale went through from the outset to completion. We always felt in safe hands and wouldn't hesitate to recommend Kathryn and the team to anyone looking to buy or sell a property. Thank you again Kathryn, for your outstanding service! Kind regards Lynn & Philip.

Suitably · 26 October 2025

Agent replied · 16 April 2026

Dear Lynn and Philip, thank you so much for your wonderful review! We're thrilled to hear that Kathryn provided you with such professional, knowledgeable, and supportive service throughout your sale. Your trust in her and our team means the world to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

5/5

Google

Kathryn was one the most professional persons that I have ever had the pleasure to work with. She was diligent and very responsive to any questions that we had as a client. Thank you.

Paul · 26 March 2026

Agent replied · 16 April 2026

Thank you, Paul, for your wonderful review! We're thrilled to hear that Kathryn provided you with such professional and responsive support. Your feedback is a testament to our commitment to customer-centric service, and we look forward to helping you again in the future. Kind regards, Strutt & Parker

5/5

Google

Gary from Strutt and Parker is friendly, helpful on the ball with everything, can’t thank him enough, nothing was too much of a problem for him didn’t matter what the solicitors through at us Gary sorted it. Gary is brilliant and a credit to the company.

Debbie · 4 December 2025

Agent replied · 16 April 2026

Thank you, Debbie, for your wonderful feedback! We're thrilled to hear that Gary provided you with friendly and reliable support throughout the process. Your kind words will be shared with him, as we strive to deliver quality service and maintain the trust of our customers. Kind regards, Strutt & Parker

5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

5/5

Trustpilot

Professional, Supportive, and Efficient

I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.

Darren · 16 October 2025

5/5

Google

We Instructed Gary Haskell from strutt and parker to To sell 2 of our executive houses in what has been a difficult market. We are pleased to say Both properties have been sold now. Gary Haskell Was amazing throughout The sale of our properties keeping regular contact with both the purchaser and ourselves. Even mediating between solicitors and They purchasers agents to push along the sale as quickly and as swiftly as possible. He was extremely professional, polite, articulate And thorough Throughoutthe process. We will be definitely using Stratton Parker again to sell any future properties we build.

Steve · 25 November 2025

Agent replied · 16 April 2026

Thank you, Steve, for your wonderful review! We're thrilled to hear that Gary Haskell provided you with amazing support throughout the sale of your executive houses. Your trust in our service means a lot to us, and we look forward to assisting you with any future properties you build. Kind regards, Strutt & Parker

5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

5/5

Trustpilot

Fantastic Service

We just completed our house sale through Emily Williams at Banbury Strutt & Parker and want to thank her for the fabulous work she did to get the sale and completion through so quickly. Sale to exchange in less than 8 weeks! Amazing! Everything was handled really professionally from the photographs, marketing and viewings. We had no need to chase for any updates and the whole experience was virtually stress free. We highly recommend them. Thank you Emily you are a star!

Ms · 19 May 2025

5/5

Google

Claire was helpful and informative and extremely patient helping us with the purchase of The Thatch at Brockton.She dealt with everything in a professional manner.

Jackie · 18 December 2025

Agent replied · 16 April 2026

Thank you, Jackie, for your wonderful review! We're thrilled to hear that Claire provided you with helpful, informative, and patient support during your purchase of The Thatch at Brockton. Your feedback is a testament to our commitment to customer-centric service, and we look forward to welcoming you back soon! Kind regards, Strutt & Parker

5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert · 9 October 2025

1/5

Google

2023 Alistair valued our property. He was due to visit today after me emailing calling and no responses. Thought I would give him the benefit of the doubt, to get a phone call one hour before to say his valuation would be the same as two years ago, I have already highlighted we have spent 200 k since then and doubled our turn over!! I had done my due diligence and know from other properties sold recently what our property is worth, to be told he’s not the company for us !!! when we have received well above his thoughts. Very very unprofessional! If a director would like to give me a call to discuss further I would appreciate it, i will review again in a month once hopefully we get a response

Michelle · 16 September 2025

Agent replied · 16 April 2026

Thank you for your feedback and raising your concern. Our team has been in contact with you to discuss this further, should you have any further feedback please do reach out directly. Best wishes, Strutt & Parker.

5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic · 3 July 2025

5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen · 2 September 2025

5/5

Trustpilot

A true star: Victoria Rose / Sevenoaks office

After an unsuccessful attempt to sell our home the previous year, we invited Victoria Rose from Strutt & Parker Sevenoaks to meet with us in January. We were impressed with Victoria's knowledge and enthusiasm and her belief that it was entirely possible for us to be moving out of our home by June. Thanks to Victoria's stellar organisational, selling, communications and case management skills, that belief is now a reality.

Mary · 11 June 2025

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.

Kellie · 18 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt and Parker's Google reviews

Questions about Strutt and Parker

How many reviews does Strutt and Parker have?

Strutt and Parker's Shropshire office has 489 reviews across two platforms: 57 on Google, 432 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Strutt and Parker's rating?

Strutt and Parker is rated 4.4 out of 5 across all 489 reviews, and 4.1 out of 5 on Google from 57 reviews, checked 9 October 2026.

Where is Strutt and Parker's Shropshire office?

Strutt and Parker, Theatre Royal, 16 Shoplatch, Shrewsbury, Shropshire SY1 1HR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.