Trusted Agent profile · Shrewsbury
★★★★★
127 reviews across 1 platform
10a Shoplatch, Shrewsbury, SY1 1HL
Part of Monks Estate and Letting Agents, see every office.
Monks Estate's office in Shrewsbury, at 10a Shoplatch, is rated 4.3 out of 5 across 127 reviews on 1 platform, including 127 Google reviews rated 4.3.
Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
5/5
GoogleWe applaud Monks for their professionalism, patience and empathy having completed on selling a house today. They are perfectly placed in town to call in for some advice, would be very happy to deal with them again and thank them for all their help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI'd definitely recommend Monks Estate Agents. Competitive fees. Great service and prompt listing. I was kept up to date and informed about everything from the start.
5/5
GoogleI'd definitely recommend Monks Estate Agents. Competitive fees. Great service and prompt listing. I was kept up to date and informed about everything from the start.
5/5
GoogleJames, Jen and staff we dealt with have been fantastic throughout our process. Would highly recommend Monks. Very professional and understanding
5/5
GoogleI have always found Monks friendly and professional in what they do, being new to the area, they helped me and my family find our perfect home.. We have been at our property now for 2 months and I would recommend this agency as the best in the area!!
5/5
GoogleMonks (Shrewsbury) could not have been more professional or helpful during the sale of my parent's home. Their support was invaluable. They kept us informed throughout the process and made the entire sale seamless. Thank you.PositiveResponsiveness, Professionalism, Value
5/5
GoogleThe team at Monks helped me find the perfect home after moving to the area. Very smooth move and everyone was really friendly and professional. Thank you!
5/5
GoogleJames managed the purchase of our apartment and ensured that completion happened as soon as possible. He was always willing to go the extra mile, promptly answering our queries - a truly excellent service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleStress free, very professional. If I was ever thinking of moving again I would not hesitate to use Monks again.
5/5
GoogleSlow on getting bk in touch was told going to call bk neva happened
5/5
GoogleWe were very satisfied with the way Monks handled our sale and found that all their staff were most helpful throughout the sale process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMonks Lettings Agents are a pleasure to work with. They have helped us to move in a week time as we were asking and helped with all a lot of requests about the property. Prompt communication and great customer service.
5/5
GoogleGreat communication, honest, reliable and nice people. Great for renting, selling and buying.
5/5
GoogleGreat communication throughout. Friendly service. Made the process simple. Responsive to emails.
5/5
GoogleAlways available and helpful to answer questions/queries and willing to involve wherever necessary to solve any situation/problem that arose.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAltogether a professional and friendly approach. Providing excellent advice and guidance throughout the potentially stressful process. Well done Monks! :-)PositiveProfessionalism
5/5
GoogleHighly recommended. Couldn't be better
5/5
GoogleSmooth process in buying our new house in Shawbury from Monks. Staff responsive and helpful throughout. Would definitely recommend.
5/5
GoogleTop service!
We're delighted to hear you received top service. Thank you for your support. The Monks Team
5/5
GoogleExtremely helpful staff.Always happy to answer any questions or queries .Great telephone manners .
5/5
GoogleBeautiful little cafe with very tasty food and pleasant service. Thank you so much
1/5
GooglePoor service. They charge extortionate fees and are rip off merchants.
5/5
GoogleVery professional and better than most
5/5
GoogleFantastic team, passionate & enthusiatic about every property ensuring you see the results!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Monks Estate Shrewsbury won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winner in four years: 2021, 2022, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Monks Estate and Letting Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shrewsbury.
Yes. Monks Estate and Letting Agents won Gold for Letting Agent in Shrewsbury at The British Property Awards 2025, and 3 other industry awards since 2021.
