Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI recently purchased a house through this estate agent. From a purchaser's point of view, I found them helpful, professional and friendly. My only criticism is that the staff appear to be given very short time slots for viewings, with little time for them to drive between appointments. Therefore, credit is due to them for being patient and giving me extra time to view my potential property with builders etc to discuss wheelchair access and adaptations etc. I was happy with the service and the consideration they showed.
Boo · 8 July 2017
★★★★★ 5/5
GoogleI have used this estate agent three times in the last four years to sell my house and my parents' house. The staff are always courteous and helpful and I wouldn't have gone back to them unless the service was excellent. They went above and beyond what would have been expected of an estate agent and for anybody looking for an estate agent in Shrewsbury I can't recommend them highly enough. Professional, and very fast service at all times.
Jackie · 1 June 2018
★★★★★ 1/5
GoogleDid not have a good experience with Holland Broadbridge. I very specifically ask for 24 hours notice before a viewing and requested not on a Sunday. Also asked to be contacted on my mobile only and yet this was not adhered to. Every time I spoke on the phone regarding my property, I felt I was not listened to and was actually spoken over. Did not feel much effort was put in to selling my home and only had two viewings in 5 months!!!! Not a lot of marketing seemed to be done and instead very quickly was approached about reducing the cost!!! I was actually warned by quite a few people not to go with these guys and I wish I had listened. Even now having told them to remove my property, they asked if they could go on as a second agent and said they had tried contacting me several times leaving messages but did not call the number I said to call on. In the end I found them quite rude and unprofessional.
Emma · 1 June 2016
★★★★★ 5/5
GoogleWe spent a number of weeks earlier this year debating whether to move. We had our property valued and we looked at a few properties. In the end we decided to stay put but the level of service we received from Holland Broadbridge was exceptional. They were prompt in getting back to us, listened to and understood our requirements.
Although we are not moving now, should we decide to in the future we would not hesitate to come back to this agency before going anywhere else.
Karen · 1 June 2016
★★★★★ 5/5
GoogleI have to say I am a very impatient person and can not bare waiting round. I like to get things moving and answers at least within 24 hours of me making contact. Stunned I have found someone that delivers this service. Super speedy email correspondence and the contact details of people I need to speak to.
Thank you and lets hope things continue moving forward this quick :)
Keep up the good work Peter and the rest of the team :) Professionals at their best!
Susann · 9 July 2015
★★★★★ 5/5
GoogleJust used Holland and broadbridge for some valuations and found them to be efficient and helpful. 5 stars
Gareth · 26 March 2025
★★★★★ 5/5
GoogleContacted for house valuation - great service - professional, polite and efficient and would definitely use again.
L · 26 March 2025
★★★★★ 5/5
GoogleExtremely helpful with the sale of my fiancé's house and purchase of our first home together. Thanks to Gary and George (mortgage advisor) would definitely recommend to anyone.
Matthew · 8 July 2018
★★★★★ 5/5
GoogleExcellent customer service, very efficient, they keeped us up dated throughout the process. Great value. Highly recommend.
David · 14 March 2025
★★★★★ 5/5
GoogleGreat professional practice. Communicative and with foresight.
Thank you for your amazing service.
Highly recommended.
Poppy · 26 March 2025
★★★★★ 5/5
GoogleWe have rented with Holland Broadbridge for numerous years now in different properties and have to say they are great as rental agents. We have never had any issues with them and they have been supportive in times when we have had issues with a landlord. They are always quick to respond and eager to help. We can not fault them in any way and would highly recommend to anyone.
Rach · 31 May 2020
★★★★★ 5/5
GoogleHolland Broadbridge have done us proud, always remained professional despite very difficult circumstances with certain potential buyers - in fact we'll say all the office staff including Gary Holland himself went above and beyond to get our sale over the line.
I wouldn't hesitate in using them on any of our future sales !
Steve · 2 December 2022
★★★★★ 5/5
GoogleWe had a fabulous experience with this company when renting a property recently. All of the staff in the rental department are very professional and friendly. They really went the extra mile to help us find a property and we know that they are there if we need any further assistance.
Heather · 1 January 2023
★★★★★ 5/5
GoogleAlex and all the team were fantastic when I put my late mothers house on the market with them! Could not have asked for better service. Would recommend them to anyone looking to buy or sell a house. Thank you!
Rebecca · 28 October 2023
★★★★★ 5/5
GoogleWhat a pleasure doing business with Hollland Broadbridge. I needed a valuation for my property and partner Alex Bebb turned around a carefully considered written appraisal very quickly. I would definitely recommend, and use, Holland Broadbridge in the future.
Mark · 20 November 2023
★★★★★ 5/5
GoogleMum recently purchased a property through Holland and Broadbridge and they were great. Mum’s needs were very specific and the negotiations were complex but Gary and Peter worked with our family and the vendor as a team; using their experience and sense of fairness to obtain the best outcome possible for all. Our family would definitely use their services again .
Sonia · 31 May 2021
★★★★★ 5/5
GoogleHaving used Holland Broadbridge over a number of years as a Landlord using their tenancy management & a seller of properties I can’t recommend them highly enough.
It’s been reassuring to have their professional backup & support smoothing the way through all of my transactions. It would be unfair to single out any one name they are all superb.PositiveProfessionalism
Mary · 24 August 2021
★★★★★ 5/5
GoogleA first class service from the team at Holland Broadbridge - will definitely use you again if opportunity presents and will also highly recommend to family and friends. Nothing was too much effort. Very friendly, welcoming and warm staff who look after their customers very well. Fully deserved 5 star rating!
Denis · 3 September 2022
★★★★★ 5/5
GoogleI have bought and sold houses for years, using Holland and Broadbridge as my estate agent, also to rent property. The entire staff are very helpful and professional, always an immediate response to questions. This is an excellent business and I would not hesitate to recommend H&B.PositiveResponsiveness, Quality, Professionalism, Value
Ros · 24 August 2022
★★★★★ 5/5
GoogleHave used HB services for years, both as a landlord & seller of properties. They have just sold my last investment property in Shrewsbury & as usual made a very professional & quick job of it. Great team & great service - thanks for everything you have provided over the years Gary & your excellent team!PositiveResponsiveness, Professionalism
Paul · 24 August 2021
★★★★★ 1/5
GoogleWould not recommend. Took two weeks to set up a viewing (after repeated calls by myself) with the tenant to show me around. After arriving for the viewing it became clear the flat was empty and that there was no tenant. Doesn't appear to be any organisation, calls and emails not returned, my details were taken incorrectly... Wouldn't trust them with legal documentation, will be looking elsewhere.
David · 8 July 2017
★★★★★ 5/5
GoogleWe have been trying to rent a property for over 6 months, dealing with various agencies and Holland Broadbridge were by far the best. Fast response times, professionalism, thorough and have managed themselves very well throughout the lockdown. Charlotte Jones mainly dealt with our application and she was incredibly helpful and made the whole process easier with knowledge and customer care.
Josh · 31 May 2020
★★★★★ 5/5
GoogleVery happy with the service I received from Charlotte and Corinne at HB. Good communications, very professional and pleasant to deal with. A credit to Holland Broadbridge :)
Justine · 26 March 2024
★★★★★ 5/5
GoogleNothing is too much to ask for Holland Broadbridge. All staff are lovely and always wearing a smile on their face. They were so helpful throughout the process of me buying my first house. Can’t thank them enough. The best in the business. It must always be HB ☺️
Chloe · 5 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.