Every review we hold for the Shotley Bridge office, from every platform, shown as written. First names only.
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5/5
FacebookMet with the team in the branch today after a number of calls between us and viewings with Lisa. Met with a very warm welcome and a productive conversation resulting in a good deal for myself and the Vendor. Very happy Investor/Landlord and looking forward to working with HB to complete this deal and hopefully continue our working relationship in the future. Thank you Jennifer, Julie, Lisa and James for your proactive work π
Martin Β· 22 May 2024
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5/5
GoogleIn the process of using Harrington Brown to buy a house and despite myself and my boyfriend being the buyer and not the seller, all the staff have been amazing, they have gone out their way to help us and answer any questions we have about β¦
Rebecca Β· 5 October 2025
Agent replied Β· 26 October 2024
Ah Rebecca, thank you so much for taking the time to share such lovely feedback π β¦
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5/5
GoogleFrom viewing to collecting the keys was a total of 59 days. I cannot express too highly my gratitude to the staff at Harrington Brown. We have had a series of nightmares attempting to purchase a property in the last year and this was so β¦
Jon Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you so much Jon for taking the time to write such a lovely review. We wish you all the best in your beautiful new home π β¦
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5/5
GoogleIn a chain comprising several sets of agents and advisors Harrington Brown stood out as by far the most effective and approachable of them. And they werenβt even our agent.
Nigel Β· 24 February 2026
Agent replied Β· 24 March 2026
That is amazing feedback, thank you. We hope you love your beautiful new home! π β¦
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5/5
GoogleMy husband and I have bought or sold 9 different properties over the years. Harrington Brown handled the 10th and has been by far the best estate agent we've ever used. Service was expert and professional at every stage, with the added bonus of truly personal and friendly support.
Ros Β· 24 August 2025
Agent replied Β· 24 March 2026
Wow! What an amazing review thank you Ros! and thank you for your lovely card, which I still have up in my house as it's so lovely. Sending best wishes to you and your family. π β¦
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5/5
GoogleCollette was absolutely helpful and went above and beyond extremely impressed with her service.
Amar Β· 24 March 2025
Agent replied Β· 24 March 2026
Thank you Amar for your review and feedback. Delighted to hear that Collette was able to help you.
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5/5
GoogleWe recently completed on a property on the 20/09/2024 after putting offer in, in May and nothing was too big for Aidan or Julie. If we had any questions, they always were answered and super friendly making the process of buying our first β¦
Grace Β· 5 October 2025
Agent replied Β· 26 October 2024
That's so kind Grace, thank you for sharing your feedback. We wish you the best in your new home! π β¦
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5/5
GoogleHarrington Brown were absolutely excellent from the start to end of our journey with them. We knew we wanted to support a locally owned, locally led business with our house sale, and we found a shining star in HB. Jennifer, Aidan, James and β¦
Emily Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you Emily for the lovely feedback. The photographs were a dream to take with your beautiful interiors! Thank you so much for supporting us. Its been a pleasure working with you both
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5/5
GoogleHarrington Brown have been absolutely great from start to finish of buying mine and my partners first home. James, Aidan and Collette have been nothing but helpful at each and every stage. Would not only consider buying a property through them but also selling ! Would absolutely recommend
Marc Β· 24 August 2025
Agent replied Β· 24 March 2026
Thank you so much for your lovely review Marc, it was a pleasure dealing with you throughout the process, we hope you love your new home. π β¦
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5/5
GoogleThe whole team at Harrington Brown deliver an exceptional standard of customer service. They guided me with care, compassion and expertise during the sale of my mams home.
Thank you from the bottom of my heart.
Ian Β· 16 December 2025
Agent replied Β· 16 January 2026
Thank you very much. I am so pleased that we were able to assist you with the sale. Thank you so much for the trust you put in us. We really pride ourselves on striving to have the qualities you mentioned. Thank you π β¦
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5/5
FacebookJennifer, Julie and Lisa have been absolutely fab. They helped us to sell a unique property that really was suited to a specific type of buyer.
Jennifer turned up on photo day, and quickly identified where things could be improved and even got mud under her finger nails helping me move pots around outside to make the garden look as good as possible. She gave us some great advice when preparing the property for sale. They carried out viewings, gave feedback promptly and made sure they followed up each viewing.
Really could not ask for more!!
If you are considering going to an estate agent who is βbiggerβ or βcheaperβ We would recommend not to. These guys have been terrific and worth every penny.
Thanks to Jennifer and her team.
Leaven Β· 18 March 2023
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5/5
FacebookJennifer, Julie and Lisa have been absolutely fab. They helped us to sell a unique property that really was suited to a specific type of buyer. Jennifer turned up on photo day, and quickly identified where things could be improved and even got mud under her finger nails helping me move pots around outside to make the garden look as good as possible. She gave us some great advice when preparing the property for sale. They carried out viewings, gave feedback promptly and made sure they followed up each viewing. Really could not ask for more!! If you are considering going to an estate agent who is βbiggerβ or βcheaperβ We would recommend not to. These guys have been terrific and worth every penny. Thanks to Jennifer and her team.
Leaven Β· 18 March 2023
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5/5
GoogleEveryone at Harrington Brown were extremely knowledgeable and helpful. Nothing was too much trouble. Having dealt with other local agents throughout our house hunt it was clear to us that we did the right thing listing our property with β¦
Andrew Β· 5 October 2025
Agent replied Β· 24 March 2026
Andrew thank you so much for taking the time to leave us a review. It's been a pleasure working with you and we can't wait to see the interior in your new home once you have settled in! All the best, Jennifer and all at HB
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5/5
GoogleWe have just bought our home through Harrington Brown and they have been incredible throughout the process. The team have been very kind and understanding through a stressful move, they are incredibly responsive and generally lovely to deal β¦
Sophie Β· 5 October 2025
Agent replied Β· 24 March 2026
Aw Sophie that's so kind, thank you so much for your lovely review. We hope you love your beautiful new home π. As an independent business it means the world to us you've taken the time to leave your feedback x β¦
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5/5
GoogleThanks to Jennifer, Julie and Lisa provided exceptional support from start to completion. They kept me updated throughout the purchase of my house. Professional and they were happy to answer, chat and dicuss any of my queries, including being friendly and knowledgeable.
Alison Β· 22 June 2023
Agent replied Β· 5 July 2023
Thank you Alison, it was a pleasure. And thank you for our lovely cakes and treats. All the best. Jennifer
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5/5
GoogleFrom the first moment we met Jennifer Hartburn, of Harrington Brown, we were impressed. Her friendly, yet informative style, certainly made my sister and I feel very confident in her professional expertise. Our initial instincts were β¦
Benb Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you so much for your kind words. It's been an absolute pleasure working with you both. I'm delighted that we found the perfect buyers for your very special home. We wish you both all the very best, thank you once again for supporting us. Jennifer
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5/5
GoogleHarrington Brown are an exceptional estate agents! They were so kind and helpful throughout the buying process and when the time finally came to collect keys they provided the most lovely welcome box & gifts. So thoughtful β¨
Amy Β· 24 September 2025
Agent replied Β· 24 March 2026
Thank you so much Amy! π β¦
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5/5
GoogleHarrington Brown come highly recommended from both ourselves and other family and friends, who have used their services. They are extremely helpful, punctual and personable to deal with. Whilst completing our home valuation, staff β¦
Paige Β· 5 October 2025
Agent replied Β· 23 December 2024
Thank you Paige! π β¦
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5/5
FacebookWorking with someone like Mr. Ethan Payne is a good experience and has yielded positive results for me every week. I invested my first $500 into bitcoin and Mr. Ethan helped me manage my account to success making $5500 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didnβt know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus! Mr. Ethan made the entire process so easy and hassle-free! Iβm very impressed! I will definitely be referring him to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you didContact info:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Ir Β· 15 August 2022
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5/5
GoogleI recently used Harrington Brown to let out my property. The straight forward fee structure, and the flexibility of being able to pay for only the services you need to, is great. Jen and her team are very professional and extremely helpful. I will definitely use Harrington Brown again.
Rachel Β· 22 June 2022
Agent replied Β· 5 July 2023
Thank you Rachel! Delighted we could assist with finding you a tenant. Thank you again for choosing Harrington Brown. Jennifer
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5/5
GoogleOutstanding service from beginning to end from the whole team very friendly staff mentioning Jennifer and James would highly recommend this estate agent
Ronald Β· 16 January 2026
Agent replied Β· 24 March 2026
Thank you Ronald for your kind words. Its been a pleasure working with you and your family. Jennifer
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5/5
GoogleWe recently sold our house through Harrington Brown and were incredibly impressed with their service. From the initial consultation to the final sale, communication was consistently excellent. They provided invaluable advice on preparing β¦
Jemma Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you so much Jemma for taking the time to leave us such an amazing review. Sending you all our best wishes! π β¦
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5/5
GoogleHarrington Brown have been absolutely amazing from the moment we had them around for a free valuation to sale completion. You can tell they are a close knit little family who work endlessly for their customers to give them the best experience possible. Each and every one of them are so friendly and make you feel at ease. My husband and I would definitely recommend - they are the best in the region in our opinion! Thank you everyone at Harrington Brown! Mr and Mrs Morgan.
Rebecca Β· 22 November 2023
Agent replied Β· 26 November 2023
Rebecca thank you so much for your kind words. It's been a pleasure to work with you and Rhys. I wish you both all the very best in your new home. Jennifer & the HB Team x
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5/5
GoogleA,great company we found the communication from all the agents to be very good and very friendly and helpful would definitely recommend
Vinny Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you so much Vinny for taking the time to leave us feedback. You and Vicki have been a pleasure to work with, and I look forward to a continued relationship. π β¦
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