Every review we hold for the Shotley Bridge office, from every platform, shown as written. First names only.
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5/5
GoogleIt has been an absolute please working with Harrington Brown to secure the sale of our bungalow. From excellent advice on the value, to all viewings carried out by Harrington Brown and to the final offer right through to completion, we could not have been more satisfied with the professionalism and friendly manner in all aspects of the sale. Thank you so much, we would highly recommend you and will definitely use your services again as and when we look to sell again.
Dawn Β· 16 December 2025
Agent replied Β· 16 January 2026
Thank you so much guys, this is a lovely review. It's been a pleasure working with you π β¦
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5/5
GoogleLeaving a review for Harrington Brown is an absolute pleasure. Despite the long and stressful journey of buying and selling our home, which included challenges with solicitors that often left us feeling isolated, the team at Harrington Brown consistently provided exceptional support. Their staff were not only helpful and professional but also genuinely caring, often going beyond their hours to meet our needs without focusing solely on their fees. Their warm, family-oriented atmosphere truly sets them apart from any estate agents we have previously encountered. Their passion for helping us was so evident that it felt as though they were moving with us. Although we have found our forever home and may not require their services again, I would wholeheartedly recommend them to others. A special shout-out to Aidan, James, and Jennifer for their outstanding dedication!
Dawn Β· 16 December 2025
Agent replied Β· 16 January 2026
Aw Dawn, that is lovely, thank you for taking the time to leave this review. It is definitely a transaction we will remember for a while. Thank you so much for your understanding throughout. We are so happy to have helped you with your sale and your onward purchase. I hope you and your family have a magical first Christmas in your beautiful new home. π
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5/5
GoogleI could not rate this business any higher. The staff went above and beyond to get my rental through in record time. Extremely helpful, professional and friendly. A huge thank you to Lisa, Collette and James for all their help and hard work!
NIKKI Β· 24 August 2025
Agent replied Β· 24 March 2026
Hi Nikki, That is really kind of you to personally thank Lisa, Collette and James, we'll make sure we pass on your kind words to them. We hope you are very comfortable and happy in your new home. :) π β¦
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5/5
GoogleThe whole sale and purchase experience was brilliant with Harrington Brown. Staff were excellent, kept me updated and answered all my questions. I dealt with Aidan and James in particular and they were exceptional! I have already β¦
Galactic_ Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you very much for taking the time to leave us such a kind review, and thank you so much for recommending us π β¦
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5/5
GoogleTen star + rating for this marvellous team. They have been exceptional in dealing with unforseen problems during my property sale which I encountered, even helping me pack. I would highly recommend them to anyone. Thank you everyone at Harrington Brown.
Roz Β· 5 September 2026
Agent replied Β· 16 September 2026
Ah thanks so much, Ros. It was lovely working with you, and it was always a pleasure. We wish you the best of luck and happiness in your next chapter π β¦
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5/5
GoogleI recently got my new home from Harrington Brown and never known people like these guys to go over and beyond for there customers the most nicest team ever but mostly my experience here was with Aidan he is a credit to the company and will be ever thankful of his time and effort he helped with all for a easy move ty β€οΈ x
Kerry Β· 3 March 2026
Agent replied Β· 24 March 2026
Ah Kerry, that is lovely. We are so pleased you are happy in your beautiful new home and we are always here if you need us. Thank you π Aidan. β¦
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5/5
GoogleWe recently sold our house with Harrington Brown and we would not hesitate to recommend them to anyone looking for an agent. From our first meeting all the way through to completion the level of service we received was nothing short of exceptional. When you meet Jennifer, Aiden or James you sense the passion for what they do and this translates their attention to detail and the customer service they provide for their clients. If you are looking to sell your home give Harrington Brown a call, you wont regret your decision!!
Benjamin Β· 9 October 2025
Agent replied Β· 24 March 2026
Thank you so much for taking the time to leave us a review, and for your lovely gift on completion. Thank you for entrusting us with the sale of your property, and we are so happy we were able to help you in securing your beautiful new home π β¦
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5/5
GoogleEveryone at Harrington Brown have been amazing. From our first enquiry to view the property to the final step collecting our keys we have been welcomed into the village by the whole team. We were very pleasantly surprised to receive a beautiful 'Welcome to your new home' pack filled with goodies, money off vouchers and helpful advice (and a much appreciated bottle of prosecco) which is a lovely kind gesture.The professionalism shown to us has been second to none and nothing has been too much trouble. Even though we were the buyers, the team have supported us throughout the whole process and answered our questions or pointed us in the right direction when we've been unsure who to contact on occasions. We would not hesitate in recommending Harrington Brown Estate Agents.
Melanie Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you Melanie for taking the time to leave such a lovely. We hope you love your new home. π β¦
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5/5
GoogleI would like to take this opotunity to thank all at Harington Brown Estate agents in Shotley Bridge for their help selling my property through them. Every one involved, Jennifer, Aiden, and James, being my main contact but also the girl's and other members of staff have all been exemplary. From the initial contact with them to completion of all the staff displayed excellent knowledge of the housing market, and throught their services , I recived full asking price offers on on the first day of the property going to market.
Their service did not stop there, they continued to work with,my purchases,
Ir solicitors, my solicitors, and myself throught to the end of the selling process. All in all everything that you would hope for from exelent Estate agents.
In conclusion let me recomend Harington Brown,s as a first Class estate agents, and praised all of the members of staff for a service second to none.
Sincerely
Joan linney
Joan Β· 5 October 2025
Agent replied Β· 24 March 2026
Awh Joan thank you so much for supporting us. We're going to miss you! You'll have to just pop in for coffee!! Take care xx
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5/5
GoogleAbsolutely fabulous service, Lisa and Colette was dealing with our house move and they kept us up to date every step of the way, very friendly and I would highly recommend Harrington Brown.. π β¦
Kerry Β· 24 August 2025
Agent replied Β· 23 August 2024
Thank you Kerry, it means so much to us that you took the time to leave Lisa, and Harrington Brown, such lovely feedback π β¦
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5/5
GoogleWe received a fantastic service from the team at Harrington Brown, with regards to compiling a new tenancy agreement.
The communication was excellent and the support we received was outstanding.
I would absolutely recommend Harrington Brown.
George Β· 4 September 2026
Agent replied Β· 4 September 2026
Thank you very much George! Very much appreciated π β¦
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5/5
GoogleI would recommend Harrington Brown Estate agents to anyone as they are amazing. Customer care is great and always happy to help.
For us Harrington Brown have been the best estate agents ever used from there pictures to there fees.
Thank you so much and a big Thank you to Julie in particular as you have been outstanding and a credit to Harrington Brown Estate agent.
We will definitely use them again in the near future. 10/10.
Marc Β· 12 November 2023
Agent replied Β· 26 November 2023
Thank you Marc for the feedback and lovely review, we pride ourselves on our quality of marketing and customer care so great to read this review! We hope to work with you and Lisa again in the future. All the best for the future. Jennifer & the HB team x
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5/5
GoogleI recently sold my fatherβs house through Harrington Brown and couldnβt be happier with the experience. From the initial valuation to completion, the team were professional, proactive and genuinely supportive.
They kept me informed at every stage, handled all the details with care and made what could have been a stressful process feel smooth and manageable.
I want to thank the whole team, who were always available to answer questions and offer guidance. Their local knowledge and dedication really stood out.
If you are thinking of buying or selling in the area, I highly recommend Harrington Brown, a truly outstanding estate agent.
Bryan Β· 16 September 2025
Agent replied Β· 24 March 2026
Thank you, Bryan, for taking the time to leave us such a lovely review. Your father had a beautiful home with so much character, ready for its next chapter. Best wishes to you and your brother. π β¦
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5/5
FacebookWe knew on the day of valuation with Jennifer that Harrington Brown was the company that could sell our home, her approach & honesty was far beyond what any other agents provided. The valuation , advice & photography was impeccable. They didn't fail us once, the very first viewing through the door... & our home sold.!Jennifer ,Julie & Lisa were a massive support during the process, always reassuring & helpful & at times a massive calming influence.There is no other estate agent in the area that provides a unique, personal & bespoke service like Harrington Brown.Wishing you all continued success as the company goes from strength to strength.x
Denise Β· 5 August 2023
Agent replied Β· 18 October 2023
Thank you so much for your kind words Denise, It's been an an absolute pleasure working alongside you and John! All the best xx
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5/5
GoogleHarrington Brown dealt with the sale of our house. They were fantastic from start to finish. They took care of everything for us, kept us really well informed and helped us all the way through the process. We canβt recommend them highly enough.
Paul Β· 8 July 2026
Agent replied Β· 9 July 2026
Thank you so much Paul! :)
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5/5
FacebookI honestly couldnβt have asked for a better estate agent. From start to finish, the whole team have been professional, friendly, and incredibly supportive. James, in particular, was absolutely brilliant, nothing was ever too much trouble, and he went above and beyond to make sure everything ran smoothly. Communication was always clear and prompt, and they kept me updated every step of the way.
On moving day, I was touched to receive a lovely welcome pack and gift. Itβs those little things that mean a lot and make such a difference during a stressful time. Iβm truly grateful for their hard work, patience, and kindness Iβd recommend them without hesitation.
Helen Β· 14 August 2025
Agent replied Β· 7 May 2026
Thank you so much Helen. We hope you love your beautiful new home.π
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5/5
GoogleI purchased my house through Harrington Brown and I couldnβt have asked for a better service from start to finish. The staff were extremely professional and accommodating and James who showed me around was very helpful. Everyone in the office that I had contact with were friendly and made the whole process of buying a property as easy as possible.
I would definitely recommend them and use them again if the need ever arose.
Jacqueline Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you so much Jacqueline! We hope you love your new home. π β¦
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5/5
GoogleWe sold our Victorian terraced house through Harrington Brown. We were fortunate in that a buyer came along quickly and the sale went through with very few hitches. Along the way the team at Harrington Brown liaised to ensure that everyone had the information they needed and James and his colleagues were really helpful looking after our keys and arranging access when we werenβt available.
Kathryn Β· 9 October 2025
Agent replied Β· 24 March 2026
Thank you Kathryn. You have both been lovely to work with, thank you for entrusting us with your beautiful home, and for taking the time to leave us such a lovely review π β¦
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5/5
GoogleExcellent service, from first enquiry to completion of sale.
All members of the team are professional and a pleasure to deal with.
I was kept informed of progress and very happy with the service.
Would recommend without reservation.
Helen Β· 7 May 2026
Agent replied Β· 11 May 2026
Thank you so much for taking the time to leave us feedback! π β¦
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5/5
GoogleWe had an excellent experience with Harrington Brown. The entire process of buying our home was smooth, professional, and stress-free. The team was always available to answer our questions, provided clear and honest information, and guided us through every step. Thanks to their dedication and expertise, we found our dream home. We highly recommend to anyone looking to buy or sell a propertyβοΈβοΈβοΈβοΈβοΈ
ReTouch Β· 16 September 2025
Agent replied Β· 24 March 2026
Thank you so much Magda for taking the time to leave us such a lovely review. That is really kind. We hope you love your new home. π β¦
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5/5
GoogleThe team at Harrington Brown are were exceptional from start to finish.
They are, quite simply put, very professional and knowledgeable in their field of work. Thank you for always being there to answer queries and give advice at every step of the way.
Needless to say, I wouldn't hesitate to use this agency again.
Anastasia
Julian Β· 16 November 2025
Agent replied Β· 24 March 2026
Thank you very much. Wishing you all the best in your exciting new chapter π β¦
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5/5
FacebookWe had an excellent experience with Harrington Brown. The entire process of buying our home was smooth, professional, and stress-free. The team was always available to answer our questions, provided clear and honest information, and guided us through every step. Thanks to their dedication and expertise, we found our dream home. We highly recommend to anyone looking to buy or sell a propertyβοΈβοΈβοΈβοΈβοΈ
Magda Β· 8 August 2025
Agent replied Β· 7 May 2026
Thank you so much Magda. We hope you love your beautiful new home.π
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5/5
GoogleA huge thank you to Jennifer, Aidan and the team for their exceptional service while selling our property. A refreshing independent team that goes that extra mile. Communications, help and support were second to none. Staff were friendly β¦
Alan Β· 5 October 2024
Agent replied Β· 23 August 2024
Thank you Alan it's been a pleasure working for you and Margy. We wish you all the best in your new home. Jennifer
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5/5
GoogleIβm not one for writing reviews usually but the care, guidance and expertise provided from Harrington Brown was nothing short of excellent. It was all done with patience and warmth. I would not hesitate to recommend to anyone or use again. Thank you again from us.
Dan Β· 19 December 2025
Agent replied Β· 16 January 2026
Ah wow! Thanks so much Dan, this is amazing feedback. Thank you to you both for being amazing clients. π β¦
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