Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally great service! Friendly, responsive and competitively priced.
Can't fault any of the staff, or the experience with Arden, really glad we chose these guys to sell our house. Bit of a shout out to Lauren, Ellie and Lesley as they were great throughout the process.
Phil · 26 March 2025
Agent replied · 23 October 2024
Thank you for your five-star review Phil, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleFirstly i have to thank all the team at Arden Estates, but must really thank Adam who right from the first conversation went above and beyond to help secure the purchase of my new home. Thank you once again keep up the good work.
Wayne · 26 March 2025
Agent replied · 23 August 2024
Congratulations on the purchase of your property Wayne! Thank you for your five-star review, we really do appreciate it!
★★★★★ 5/5
GoogleFrom start to finish we could not fault the team. The viewings were scheduled to fit exactly what we could accommodate, the team were booking viewings constantly and gave feedback at every opportunity. The legal process is inevitably stressful but D’arcy has so much knowledge and is able to relay and relate to both the buyers and sellers to make it as stress free as possible. Would highly recommend this team.
Nathan · 17 October 2025
Agent replied · 15 January 2026
Thank you so much for your kind words! We’re so pleased to hear the team made the whole experience smooth and stress-free, especially during the legal process. D’arcy will be thrilled to know her support and communication made such a difference. We really appreciate the recommendation and wish you all the best in your new chapter!
★★★★★ 5/5
GoogleD’arcy & Lauren were amazing from start to finish. They kept me informed throughout my house buying process. Every query I had they answered in a timely manner & no request was too much. Thank you both for a great experience!
Francesca · 26 March 2025
Agent replied · 26 March 2026
Thank you for your five-star review Francesca, we really do appreciate it! We'll be sure to let D'arcy and Lauren know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleHighly recommend the team at Arden. Buying a property can be a stressful time, Darcy and the team took all that away from us!
Birmingham · 26 September 2025
Agent replied · 26 March 2026
Thank you so much for the great feedback! We’re so glad D’arcy and the team were able to make the process feel smooth and stress-free for you. Really appreciate the recommendation, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleLauren, D'Arcy and the wider team are an asset to Arden. We previously had our house on the market with another agent and had a terrible experience. We were hesitant to put our house back on the market having taken a break but Arden were a breath of fresh air. They were professional and friendly, ensuring the right people viewed our property. They achieved a competitive offer within a week (house had previously been on the market for 6 months with another agent!) and the after sales was next level also. Thank you for making it such a positive experience, we can't sing your praises enough
Emily · 21 May 2025
Agent replied · 26 March 2026
Thank you for your five-star review Emily, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleExcellent service from the whole team, but especially Adam, Ellie & Lesley. Always on hand to help out with any queries and accompanied all of the viewings so we didn’t have to worry. Thank you all
Jayne · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Jayne, we really do appreciate it! And we'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleGreat service and lovely girls to work with, D’arcy was our main agent and she did really well with a difficult sale, but it completed in the end after 7 and a half months . My only advise for Arden is not to take a property off the market unless the buyer are completely ready to make their commitment to the sale and have an actual mortgage offer in place. Thank you all at Arden.xx
Debra · 26 May 2025
Agent replied · 26 March 2026
Thank you so much for your feedback and for sharing your thoughts. We really appreciate you taking the time to leave your feedback and will make sure it’s passed on to the team. Wishing you all the best!
★★★★★ 5/5
GoogleI had a great experience working with Arden Estate Agents Solihull while purchasing a property. Adam's proactive approach impressed me the most. He was always available to address my queries and concerns, keeping me informed every step of the way. His attention to detail and in-depth knowledge of the local market made the entire process stress-free. Moreover, Adam not only facilitated the property purchase but also connected me with a mortgage broker and a solicitor. The entire Arden team was professional and dedicated to customer satisfaction, making me feel valued and supported throughout the buying process. I wholeheartedly recommend Arden Estate Agents Solihull to anyone seeking a reliable and trustworthy agency.
Karthik · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Karthik - We really do appreciate it! We’ll be sure to let Adam and the team know that you’re pleased with the service they have provided.
★★★★★ 5/5
GoogleI would like to express my personal thanks to Arden Estate Agents Solihull, after being let down by another local agent.
After much research and following our initial encounter with Lauren at Arden, we selected them for purchasing our new home and selling our existing home too!
We found all of the team to be respectable, friendly and helpful at all times.
With regards to communications and contact, we were always able to reach the team and Jade especially, was an absolute diamond in being proactive, getting things done and helping to resolve any hurdles or issues that sometimes come with buying or selling a home.
If you want to be treated like a valued buyer or seller, rather than a number or statistic, then I would strongly recommend using Arden for a personal and positive experience with buying or selling your home.
Thank you to all the team @ Arden Estate Agents, Solihull :)
Micky · 26 March 2025
Agent replied · 23 August 2024
Thank you for your lovely review Micky - We really do appreciate it! We'll be sure to let Jade know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleSo pleased we used Arden Estate agents !
We received an attentive & professional service from all of the team. From day one to completion they were always readily available to answer any queries , nothing was ever too much trouble,
They made us feel very valued as their customer.
We were selling our property under difficult circumstances , the team at Arden made the whole process so much easier.
To top it all off , very reasonable selling fees too !
We would highly recommend to family & friends.
Thank you all !!
Nick & Cheryl
Cheryl · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Nick and Cheryl, we really do appreciate it!
★★★★★ 5/5
GoogleI recently purchased our new home through Arden Estate agents. I can't speak highly enough of their exceptional service (Emily, Ellie & D'arcy). From the very first interaction, their team was professional, knowledgeable, and truly dedicated to helping us to find our dream home.
The communication was top-notch, always prompt and thorough. They made the entire buying process seamless and stress-free, which I greatly appreciated.
I highly recommend Arden to anyone looking to buy or sell a property. Their commitment to client satisfaction is evident, and I am grateful for their hard work and dedication. Thank you!
Samina · 26 March 2025
Agent replied · 23 October 2024
Thank you for your five-star review and for recommending us Samina, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleI have had an amazing experience with Arden Estates, from start to finish. They have been extremely supportive in helping us to get our perfect home.
Adam is a great estate agent.
Waqas · 26 March 2025
Agent replied · 23 October 2024
Thank you for your five-star review Waqas, we really do appreciate it!
★★★★★ 5/5
GoogleSpoke to Emily over the phone the other day regarding selling a property in the area . Very helpful and informative. Will be back in touch nearer the time .Thanks Emily .
Sharon · 26 March 2025
Agent replied · 23 October 2024
Thank you for your five-star review Sharon, we really do appreciate it! And we'll be sure to let Emily know that you're pleased with the advice she provided.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Arden Estates during my house purchase. While they were representing the seller, their professionalism, efficiency, and clear communication made the entire process much easier for me as the buyer. Darcy Harrison, in particular, was fantastic to work with, and we got along exceptionally well. The team was always prompt in responding to my queries and went above and beyond to keep all parties informed and on track. I truly appreciated their support and commitment to ensuring a seamless transaction. I highly recommend their services!
Abdul · 26 March 2025
Agent replied · 22 December 2024
Thank you for your five-star review Abdul, we really appreciate it! We'll be sure to let Darcy know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleFor my first ever sale of a property I couldn't have asked for more from an Estate Agent - Arden's have been superb!
Their professional engagement alongside their diligence and attention to detail was everything I needed to support me through this activity.
Very many thanks to Lauren and Jade in particular, but also a huge thanks to Solihull Ardens!!!
Scott · 23 November 2023
Agent replied · 23 August 2024
Thank you so much for your five-star review Scott- We really do appreciate it! We'll be sure to let Lauren, Jade and the team know how happy you have been with the service they've provided!
★★★★★ 5/5
GoogleViewing appointment was arranged promptly and was attended by Oliver. I would like to note my appreciation of his courtesy and professionalism. He stood aside while we explored the property but was always on hand to answer questions. He had obviously done his homework and knew the answers. A very pleasant young man.
Linda · 16 December 2025
Agent replied · 15 January 2026
Thank you so much for your kind words! We’re so pleased to hear you had such a positive viewing experience with Oliver. His professionalism, knowledge, and friendly approach really shine through, and he’ll be delighted to receive your feedback. Thank you again for taking the time to share it!
★★★★★ 5/5
GoogleEllie was able to answer all of our questions about the property viewed. She sent the follow up e mail as promised. I would highly recommend a viewing with Ellie.
Josie · 26 March 2025
Agent replied · 23 August 2024
Thank you so much for your five-star review Josie, we really do appreciate it! And we'll be sure to let Ellie know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleDarcy was amazing :)
Completed in 8 weeks
Harry · 16 November 2025
Agent replied · 15 January 2026
Thank you so much! We’re so glad to hear D’arcy was amazing and helped get everything completed in just 8 weeks, she’ll be thrilled! Wishing you all the best in your new home 😊 …
★★★★★ 5/5
GoogleWould highly recommend Arden estate agents for all your house buying and selling. First time I’ve ever sold and bought at the same time and Arden were amazing. All of their staff involved in our sale and purchase were incredible and were always available to answer any question via WhatsApp. Once again, would highly recommend Arden
Chris · 16 November 2025
Agent replied · 15 January 2026
Thank you so much for your kind words and recommendation! We’re so glad we could support you through your first time selling and buying at the same time, it’s no small task, and we’re thrilled to hear the team made it a smooth experience. … More
★★★★★ 5/5
GoogleJade, Adam and team were extremely helpful throughout our buying process and were always willing to liaise with the chain to progress matters (particularly when we experienced problems!)
Andy · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Andy - We really do appreciate it! We'll be sure to let Jade, Adam and the team know that you're pleased with the service that they have provided.
★★★★★ 5/5
GoogleFrom start to finish, the entire Arden Solihull team have been outstanding. Professional, responsive, and always one step ahead. Special thanks for the way they swiftly found us a new buyer after the original sale fell through, it really …
Mear · 22 February 2026
Agent replied · 26 March 2026
Thank you so much for your amazing feedback! We’re thrilled to hear the Solihull team provided such a smooth and professional experience, from your original purchase through to the successful sale. It’s been a pleasure to support you on … More
★★★★★ 5/5
GoogleFantastic service from start to finish. Both Jade and Adam were super friendly and knowledgeable. The sale and purchase were challenging and their perseverance was second to none. If you are looking for a personable estate agent, with excellent communication then I couldn’t recommend Arden enough. Thanks all!
Carla · 26 March 2024
Agent replied · 23 August 2024
Thank you for your five-star Carla - we really appreciate it! We'll be sure to let Jade and Adam know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleWe just purchased a house and received our keys yesterday. Few things I would like to say about Arden Eatate Agents in Shirley. We have had nothing negative to say. Our whole journey with them has been positive, especially with D’arcy, she has been wonderful, helpful and gone out of her way to assist us in this journey of ours. Thank you
Faz · 26 July 2025
Agent replied · 26 March 2026
Thank you so much for your lovely feedback! We're so happy to hear your experience with us, and especially with D’arcy, was such a positive one. She’ll be delighted to know her support made a difference. Wishing you all the best in your new home!
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