Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleArden were not actually the Estate agents who were selling our house but they were for the house we were buying. We were very impressed with them and in particular Sunny who kept us up to date with all information even before our solicitor or our actual Estate agents did. In view of this I have recommended Arden to family and friends.
Angela · 1 April 2026
Agent replied · 22 April 2026
Thank you so much for your kind words! We’re really pleased to hear Sunny was able to keep you so well informed throughout your purchase - he’ll be delighted to know his efforts made a difference. It means a lot that you’ve recommended us to family and friends, especially as we weren’t directly acting for you. Thank you again, and all the best in your new home!
★★★★★ 5/5
GoogleGreat experience overall - they have a dedicated sales progression team so you have a dedicated point of contact throughout the purchase process - Sunny was mine and he was great. All that’s left is for me to pick up the keys but can’t fault Arden at all, great experience especially compared to other local estate agents!
Dan · 19 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback! We’re really pleased to hear you had such a positive experience and that Sunny was a great support throughout your purchase. Having a dedicated point of contact really does make a difference, so it’s lovely to hear that worked well for you. Wishing you all the best for picking up your keys, exciting times ahead! 🔑🏡
★★★★★ 5/5
GoogleArden are best estate agents in Solihull by miles. Over last few months they have been very proactive, always at end of phone and supportive over our move from Dickens Heath to Stourbridge. Thanks to Lauren, Darcy and Sunny for doing everything they could to get our sale over the line.
David · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re absolutely delighted to hear that Lauren, D’arcy, and Sunny were there to support you every step of the way and helped get your sale over the line. Your feedback means the world to us, and we’re … More
★★★★★ 5/5
GoogleWe recently bought a house that was on the market with Arden Estates (Solihull). The service we received was brilliant from start to finish. Always got back to us quickly and always happy to help us with anything we needed including communicating to the vendor and meeting us at the property for several viewings. I would definitely recommend them and will be using them whenever we next look to move. A huge shoutout to Adam who was friendly, helpful and went above and beyond to provide excellent customer service! Thank you for all your help in making our purchase as easy as possible.
Faye · 26 March 2025
Agent replied · 23 August 2024
Congratulations on the purchase of your property Faye, we wish you all the best there! Thank you for your five-star review and taking the time to recommend our service, we really do appreciate it.
★★★★★ 5/5
GoogleSelling our home with Arden was the best decision we made during this whole process. From start to finish it has been an emotional rollercoaster for all involved. For various reasons our house selling and buying experience lasted well over a year and throughout the journey the team at Arden supported us every step of the way. From providing guidance and advice to just lending a listening ear we really could not have reached the finale of this journey without them. Thank you to all at Arden who were involved in our sale, we truly had a 5 star experience and would highly recommend their competitively priced service! We would like to particularly extend our thank you to Lauren, Jade and Adam! : )
Nish · 26 March 2025
Agent replied · 22 December 2024
Thank you for your lovely review Nish, We really do appreciate it! And we'll be sure to pass on your praise to the team.
★★★★★ 5/5
GoogleThe team at Arden have been absolute stars in selling our house. From the initial valuation to the phone call to say we had completed, the journey with them has been professional, friendly and extremely supportive. I have to give a ' shout out ' to Darcey who was relentless in progress monitoring and keeping us informed. She reduced the stress levels significantly. I would recommend without reservation. A great team. Thank Lauren to you and all your staff.
Grant · 26 March 2025
Agent replied · 26 March 2026
Thank you for your five-star review Grant, we really do appreciate it! We'll be sure to let Darcy and the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleLauren and her team are amazing. From start to finish Lauren has been attentive, supportive and professional. The team have provided complete transparency and kept us informed at each stage. They have gone the extra mile for our house move. Such a lovely bunch of people. If you want your house move to be supported by ethical people with integrity, I would highly recommend Arden Estates based in Shirley. Thank you so much to Lauren and team.
J · 26 March 2025
Agent replied · 26 March 2026
Thank you for your five-star review, we really do appreciate it! We'll be sure to let Lauren and the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GooglePutting our house up for sale has been great. Lauren and Ellie have been so supportive and the photos Connor has taken are amazing and really helped to show our home to the best it could be.
Adam was amazing throughout our sale process and we felt confident everything was under control. His communication was great and he kept us up to date throughout the process
We would definitely recommend Arden to anyone selling their home.
Eve · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Eve - We really do appreciate it! We’ll be sure to let the team know that you’re pleased with the service they have provided.
★★★★★ 5/5
GoogleI cannot recommend Sunny at Arden Estates enough. Moving house is notoriously stressful, but Sunny went above and beyond to keep our move on track. Even when things got complicated with the solicitors and the chain, he was always on the end …
Jasvinder · 22 February 2026
Agent replied · 26 March 2026
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Sunny was able to support you through the ups and downs and keep everything moving. His persistence and genuine care for his clients really do make a … More
★★★★★ 5/5
GoogleArden Estate Agents in Solihull have done an exemplary job from start to finish. They have been amazing throughout the entire process. Their communication especially Lauren and Adam have been outstanding, keeping us updated daily and ensuring we were always in the loop. They truly went above and beyond in every aspect. I highly recommend them as a local estate agent. Thank you, Arden Estate Agents, for your exceptional service!
Debra · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Debra, we really do appreciate it! And we'll be sure to let Lauren and Adam know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleI had a very good experience with Arden estate agency, Sunny was very helpful always ready to help me with my questions thank you so much guys for helping me buying my first home.
Emna · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re so pleased to hear you had a great experience with us, and that Sunny was there to support you throughout your first home purchase. Huge congratulations on your new home, and thank you for choosing Arden! 🏡 …
★★★★★ 5/5
GoogleI would like to leave a very positive review following the recent sale of my property.
As this was the first house I have sold, I was unfamiliar with many aspects of the selling process. The new manager handled everything with professionalism and efficiency, and I felt very confident in their guidance throughout.
Sunny, the new coordinator, was particularly helpful. He consistently provided clear and accurate information and was always willing to answer my questions in detail. His communication was excellent and greatly appreciated.
Helen · 5 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback! We’re really pleased to hear that your first experience of selling a property felt smooth and well supported. Sunny will be delighted to know his communication and guidance made such a positive difference. We truly appreciate your kind words and wish you all the best in your next chapter!
★★★★★ 5/5
GoogleExcellent estate agent and Sunny was always there on the end of the phone and did a wonderful job seeing the whole process through. Thank you all very much
Martha · 12 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! We’re so pleased to hear Sunny was there to support you throughout and helped see everything through to completion. He’ll be delighted to read your feedback. Thanks again, and all the best in your new home!
★★★★★ 5/5
GoogleVery helpful agent and staff in Solihull, especially Ellie who provides excellent customer service and care but also Lauren/Rob, who I have personally dealt with. They go out of their way to assist/help meet your requirements in the lead up to, during and after viewings. Highly recommended agent whose staff take a pride in doing what they do well and efficiently.
George · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review George - We really do appreciate it! And we'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleArden’s have been attentive and enthusiastic for the sale of our house from day one. A particular shout out to Adam who went above and beyond in securing our sale and building rapport with our would be buyers. His communication, tenacity and hard work is second to none. We have thoroughly appreciated working with Adam and would recommend Arden’s to anyone.
Andy · 26 March 2025
Agent replied · 23 August 2024
Congratulations on the sale of your property Andy! Thank you for your 5-star review- We really do appreciate it. And we'll be sure to let Adam know that you're pleased with the service he has provided!
★★★★★ 5/5
GoogleSelling our home with Arden was the best decision we made during this whole process. From start to finish it has been an emotional rollercoaster for all involved. For various reasons our house selling and buying experience lasted well over a year and throughout the journey the team at Arden supported us every step of the way. From providing guidance and advice to just lending a listening ear we really could not have reached the finale of this journey without them. Thank you to all at Arden who were involved in our sale, we truly had a 5 star experience and would highly recommend their competitively priced service! We would like to particularly extend our thank you to Lauren, Jade and Adam! : )
Nish · 25 May 2024
Agent replied · 23 August 2024
Thank you for your lovely review Nish, We really do appreciate it! And we'll be sure to pass on your praise to the team.
★★★★★ 5/5
GoogleGreat to work with Sunny and the team at Arden Estate during my first house purchase. Sunny went above and beyond in the after sales process, always providing a clear line of communication, efficient with any queries and always kept me updated along the way. I would highly recommend Arden Estate.
Bradley · 15 April 2026
★★★★★ 5/5
GoogleI purchased my first property with Arden Estate Agents and Adam was brilliant. He was extremely patient, answered all my queries and went above and beyond to help calm any nerves that I had as a first time buyer. Thank you so much and the whole team at Arden are brilliant. I highly recommend and much appreciated.
Carpe · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review, we really do appreciate it! And we'll be sure to let Adam know that you're pleased with the service he has provided.
★★★★★ 5/5
GoogleSunny at Arden has been so good, keeping me updated through the purchase of my property, Thanks Sunny!
Linzey · 1 April 2026
Agent replied · 22 April 2026
Thank you so much for your kind words! We’re really pleased to hear Sunny kept you well updated throughout your purchase, he’ll be delighted to hear this. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI have dealt with a number of estate agents over the years but Arden Est Agents in Shirley is far and away the most attentive and in tune with a customer's needs. The office communicated really well throughout the transaction with nothing being to difficult. Jade, Lauren and Adam in particular were fantastic.
VidBlinqz · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review - We really do appreciate it! We'll be sure to let Jade, Lauren and Adam know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleCannot recommend Arden Estates highly enough. From start to finish they have been super professional and are always quick to respond, even out of hours! The whole team are all super friendly and lovely and would recommend to anyone! Special thanks to Adam who goes over and above!!! Thank you everyone 🌟🌟🌟🌟🌟 …
Sam · 26 March 2025
Agent replied · 23 August 2024
Thank you for your five-star review Sam, we really do appreciate it! And we'll be sure to let Adam know that you're pleased with the service he has provided.
★★★★★ 5/5
GoogleThe team at Arden Solihull have just handled my very elderly parents sale. From the first meeting with Lauren to value the property through to completion we have received excellent customer service. Jade handled the sale and kept us informed , making sure aswell as my parents that we, as their chidren were also kept informed of any developments to avoid any confusion. Lauren,Jade and Adam were always a friendly voice on the end of the phone to answer any queries. More importantly their approach and lovely nature made my 90 year old mum feel at ease whenever she spoke to to anyone. Also thank you to Karen who sold the property so quickly.
Thank you Arden
Terry · 4 December 2023
Agent replied · 23 August 2024
We're so pleased you and your parents are happy with the service you received and we wish them all the best.Thank you so much for your five-star review Terry - We really do appreciate it!
★★★★★ 5/5
GoogleWe’ve had an excellent experience with Arden Estate agents for our purchase.
Lauren worked extremely hard to secure us the home of our dreams (I have an emotional attachment to the property) and Jade has been there throughout working endlessly to get us to exchange, always being approachable and has been there for me whenever I had any questions or concerns.
We have found them to be extremely professional, always contactable and have gone above and beyond to get us to completion.
Highly recommended 😊
Emma · 24 November 2023
Agent replied · 23 August 2024
Congratulations on your dream property purchase Emma, we wish you all the best there.Thank you so much for your five-star review - We really do appreciate it! And we'll be sure let Jade know that you're happy with the service you've been provided.
★★★★★ 5/5
GoogleHave had a difficult time with one buyer pulling out at the last minute. Arden have been very supportive and very active finding us a new buyer. They have kept us in the loop at all times and been very proactive. Sunny has gone beyond expectations even contacting us out of office hours. Could not ask for anymore, strongly recommend.
Keith · 12 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback! We know how frustrating it can be when a sale falls through, so we’re really pleased the team could support you and quickly help find a new buyer. Sunny will be delighted to hear his efforts made such a difference. We truly appreciate your recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.