Trusted Agent profile · Shepperton

haart Shepperton reviews

4.8

★★★★★ Excellent

412 reviews across 2 platforms

11 High Street, Shepperton, TW17 9AJ

haart's office in Shepperton, at 11 High Street, is rated 4.8 out of 5 across 412 reviews on two platforms, including 410 Google reviews rated 4.8.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Ela was really nice and professional. Really appreciate her efforts.

Sarbjit · 18 May 2025

5/5

Google

We had a issue with controlling the heating in our home Katie Malham was quick to respond to our email and soon got approval from the landlord the work was complete within 7 days!

Lisa · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Katie Malham | Property Management Manager |

5/5

Google

Very pleased with Jasmin Kelly's assistance with tenancy close out. Many thanks

Al · 13 October 2025

Agent replied · 12 December 2025

Dear Al, Thank you for your kind words Its really appreciated! - Jasmin

5/5

Google

Gurdeep Singh is a kind wholehearted person, he found me the perfect place in only one day after 3 months of rereach! I can't recommend him enough!

Beatrice · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

I required some Works to be performed and contacted Lynna Proctor from the Haart Property Management. She arranged for a Quotation using a qualified Tradesman and handled the negotiations with total professionalism and expedience. On a successful negotiation, she then initiated the Works by the Contarctor and provided valuable feed-back as to the details associated with the performance. I would like to thank her for all her present and future efforts regarding thsi event.PositiveResponsiveness, Professionalism

Christopher · 22 June 2022

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

The most incredible Katie Malham at the Shepperton branch definitely impressed me! She's definitely a people person who has the intelligence to be professional at what she does. Every little question has been answered. I can come across as a bit demanding and my requests weren't all-time easy to get done immediately and to my surprise, she managed to make sure that is done precisely and super swift. so, my time by solving problems during my moving time was dealt with precise detail and professional - simplicity, which I haven't found at many Estate agencies for a while. Please never lose that Katie. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Oksana · 24 August 2021

Agent replied · 21 June 2024

Dear Oksana, Thank you so much for leaving a review and I am pleased you were happy with my service. Regards Katie

5/5

Google

What a fantastic Haart branch in Shepperton. Used the guys in Lettings department and by a mile they were the best agents I have ever came across. Communication was fantastic as we were updated at every step whilst sorting out our new tenancy! Erin and Fozley were great help and answered every question we had with no hesitation. Will definetely recommend you guys to my friends and family! Thanks a million! .Giedrius & Alison

Gary · 23 June 2017

5/5

Google

The experience we got dealing with Haart (and specifically Gurdeep Singh) was truly smooth & amazing. This is a bit unusual because neither the search for a house of your liking nor the lettings agents/agencies are as helpful as Gurdeep. We instantly confirmed and were impressed with the excellent level of service and accommodation of our requests. We hope to have a long and a pleasant stay now :)PositiveResponsiveness, Quality, Professionalism, Value

RohitB · 24 August 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

Very friendly and efficient team! Especially Scott Hall who we personally dealt with and he was informative and honest during the viewings and not pushy at all - thank you! :)PositiveProfessionalism

Lalitha · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Although I did not purchase through Haart in the end, I did search many properties with them but unfortunately nothing came through their books. Nonetheless the whole way through they were helpful, polite and never pushed too hard always touching base to update me where needed. I dealt predominately with Abhishek who was pleasant and very nice to deal with. Highly recommend giving them a shout if looking to sell or buy!

Kyle · 22 June 2022

Agent replied · 21 June 2024

Hi Kyle, Thank you for kindly writing me the review, I appreciate your feedback! Best of luck with your onward purchase! Kind regards, Abhishek Joshi, haart Shepperton.

5/5

Google

Katie Malham was very helpful with good knowledge and always answered all my questions. She was very patient and always returned my phone calls. Great at her job.PositiveResponsiveness, Professionalism

Sylvia · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

We have been working alongside Katie providing maintenance works to the various properties she manages for Haart. Katie has been very professional, friendly and a delight to work with.PositiveProfessionalism

Alex · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)

5/5

Google

Scott is very professional and polite. He is not only knowledgable within his field but is always showing willingness. I would highly recommend for anyone in the area!

Kay · 22 June 2021

Agent replied · 21 June 2024

Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.

5/5

Google

Sheila from Haart estate agents... she went the extra mile . when she came to value our property in Denman Drive she took time to explain the procedures and the dos and donts of what is involved with selling your house. When we decide to proceed with the selling . we will certainly be re-contacting Sheila for further assistance ... Her can do positive attitude.. filled us with confidence to take the Next step and proceed to sell our property ...

Craig · 22 June 2020

Agent replied · 21 June 2024

Thank you for taking the time to leave us feedback about your experience. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future. Haart Shepperton SSD

5/5

Google

I’ve dealt with Haart on two occasions: once three years ago and also these last few months. Both times they have been extremely helpful. Stephanie Grant in particular has been amazing. My girlfriend and I are expecting our first child in a few months and Stephanie did all she could to help us in obtaining our dream property; her assistance during what can be a highly-stressful time was invaluable. She, and Haart, have been commendably professional and I would highly recommend their services.

Patrick · 22 June 2020

Agent replied · 21 June 2024

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. Thank you again for your star rating! Regards haart Shepperton Sales

5/5

Google

I just spent the morning viewing 5 flats with the beautiful Riya Dabee and what a pleasure it was. Speaking in a way that made us feel right at ease and she was so kind and considerate. Haart will do well to keep this vibrant soul on their books.

BIG · 13 June 2025

5/5

Google

I registered my details with Haart and dealt with Laura. I was impressed by her extremely helpful, friendly and professional level of service. I would definitely recommend Haart to anyone searching for a property.

Alison · 23 June 2019

Agent replied · 21 June 2024

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

We’d like to thank Emil for all his help so far. Friendly, helpful and prompt at responding to us, Not like some estate agents who can be a bit too pushy.

James · 22 June 2020

Agent replied · 21 June 2024

Dear James, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton estate agents. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

This is the second time Stephanie has helped us find a property, and it is perfect. Stephanie is always spot on and very efficient with no hassles. Thank you very much

Anja · 22 June 2020

Agent replied · 21 June 2024

Hi Anja, thank you for taking the time to leave a review for us at haart Shepperton (Lettings). We're happy we could meet your expectations! We look forward to your next visit! Take care!

5/5

Google

Curtis has made the buying process a breeze from the start. As first time buyers he's been very helpful and answered all our questions, he even accommodated a viewing the day after boxing day. Thanks for all your help, Matt & Lauren

Matthew · 22 May 2024

Agent replied · 21 June 2024

Dear Matthew. Thank you so much for your comments. Good luck in the new home

5/5

Google

Great professional, always able to reply on time when needed . Thank you Joanne KettlePositiveResponsiveness, Quality, Professionalism

Fabiana · 24 August 2022

Agent replied · 21 June 2024

Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

We just bought our first first with haart. Had a great experience from start to finish, we always dealt with Sheila and shes great. I'd recommend her to anyone

Sophie · 22 June 2020

Agent replied · 21 June 2024

Thank you ever so much for the 5 - Star review you left us. We are happy that you are pleased with our service and wish you all the best for the future. haart sales

5/5

Google

Paige has been brilliant throughout the entire rental process, always so cheerful and helpful as well as responding quickly to any questions we had. Would 100% reccomend Haart!

Kirsten · 22 June 2020

Agent replied · 21 June 2024

Dear Kirsten, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton (Lettings) estate agents. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

1/5

Google

I have been trying to call the shepperton branch for 7 days straight now. About 5 times a day. NO answer. They won't reply back to my email either. All I want to know is a simple question about a property. They were even left with an urgent message from another branch ( the other branch actually picked up my call ) and they still haven't called back.

Tommy · 24 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Shepperton

How many reviews does haart Shepperton have?

haart's Shepperton office has 412 reviews across two platforms: 410 on Google, 2 on Facebook.

What is haart Shepperton's rating?

haart Shepperton is rated 4.8 out of 5 across all 412 reviews, and 4.8 out of 5 on Google from 410 reviews.

Where is haart's Shepperton office?

haart Shepperton, 11 High Street, Shepperton, TW17 9AJ.

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