Trusted Agent profile · Shepperton

haart Shepperton reviews

4.8

★★★★★ Excellent

412 reviews across 2 platforms

11 High Street, Shepperton, TW17 9AJ

haart's office in Shepperton, at 11 High Street, is rated 4.8 out of 5 across 412 reviews on two platforms, including 410 Google reviews rated 4.8.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Very pleased with Sam who showed us the property and helped us in negotiating the appropriate price. He was very professional and very quick to respond back to any query. Lovely service provided by HAART. Definitely recommend Sam if you are looking for a property and wants a smooth search and process.PositiveResponsiveness, Professionalism

Altaf · 22 June 2021

Agent replied · 21 June 2024

Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.

5/5

Google

Everything with this agency was very smooth and easy. Their platform is also plain and easy to follow. Gurdeep was very helpfull through all this renting journey. He did make everything very clear and helped me. I really appreciate his work on renting my new place.

Safagngr · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

viewed a property and was shown around by Jake and was very helpful.

Mia · 16 March 2026

Agent replied · 16 April 2026

We’re delighted to hear that you had a positive experience viewing the property and that Jake was helpful during your visit. We’ll be sure to pass on your feedback to him. He’ll really appreciate it.

5/5

Google

Jasmin Kelly has assisted me several times during my tenancy and renewal process. She’s always been helpful, efficient, and quick to respond, making everything smooth and straightforward

Kurtis · 12 November 2025

Agent replied · 12 December 2025

Thank you for your lovely words Kurtis, i really appreciate it! Kind regards, Jasmin

5/5

Google

Great service from Scott and the team, would happily recommend. They arranged plenty of viewings, which were carried out very safely and efficiently, so despite covid, we never worried. Were always quick to reply to questions and provide feedback from viewings. Very friendly and never pushy, we would definitely use them again.PositiveProfessionalism

Mark · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Had a showing with Riya today. Great communication, even called to help with parking. Also Riya showed us a second property that she thought me might like there and then. Which I really appreciated.

Megan · 19 August 2025

Agent replied · 9 September 2025

Dear Megan, Thank you so much! I really appreciate it :) Kind regards, Riya

5/5

Google

What a lovely estate agents! Very helpful and made it easy for me to find my new place. Sam was very helpful and answered any of the questions that I had even if I thought they were silly. If I move again I will be using haart.PositiveResponsiveness, Quality, Professionalism, Value

Maisie · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)

5/5

Google

After dealing with numerous unhelpful staff at Haart having Katie Malham manage our property has been great. She answers the phone, calls back when stated & has kept us updated on all progress. No longer do I dread a phone call to deal with any issues, can’t recommend Katie enough.

Darren · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

After such an amazing experience selling our property, I simply had to write a review. Katie was a consummate professional from the outset. The whole transaction was handled professionally and her responsiveness to any questions was incredibly prompt. I would highly recommend the Shepperton branch, and particularly Katie.PositiveResponsiveness, Professionalism

Big · 24 August 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Jake did a really great viewing thank you soo much.

Syed · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your lovely feedback! We’re thrilled to hear Jake delivered such a great viewing experience. He’ll be really pleased to hear your kind words

5/5

Google

Good agents, clear with instructions and straightforward to deal with. Elanur is a good professional that answers any questions or doubts promptly and accurately. Keep it up.

Jaime · 26 April 2025

5/5

Google

Was able to get a viewing on short notice, Riya Dabee was very helpful and kept me informed.

Prabhdeep · 4 August 2025

5/5

Google

Haart has finally excelled in getting it right. Make no mistake, when it comes down to getting the level of personal service for in my case in the rental sector, and as a landlord, the right personal, professionalism and attention to client needs, I can name Mr Harjit Sahota as second to none, and I have been in this business for ten years. He deserves to be handsomely rewarded and I recommend be promoted. The stuff of a star performer and has got what it takes. Wonderfull !

Chi · 22 June 2023

Agent replied · 21 June 2024

Dear Mr Cheung, Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. Thank you again for your kind words haart Shepperton, Lettings

1/5

Google

Awful service! Sheila was lovely after she left we had to deal with Scott Hall. The most obnoxious and rude man we’ve ever encountered! Tried to bully my elderly mum into accepting an offer by telling her that her house would be black listed if she didn’t! She called me stressed asking if this was possible, I can’t believe the things Scott said to her whilst obviously trying to secure a quick sale. Appalling. Don’t deal with him, stick to Sheila!NegativeResponsiveness, Quality, Professionalism, Value

Saima · 22 June 2021

5/5

Google

Simona and Elise at the Shepperton branch have recently helped with a letting of a flat for me. Both were very efficient and communicative. Happy to use again.

M · 26 August 2023

Agent replied · 21 June 2024

Thank you very much for taking your time to give us feedback

5/5

Google

Steven and his team went above and beyond in selling our property.

Penny · 9 September 2025

5/5

Google

Katie was very helpful and interactive with the house viewings. Made us feel at ease when doing the viewing - Excellent customer service skills! Was also dealing with Abhisek- very responsive and professional! Excellent phone etiquette and friendlyPositiveResponsiveness, Professionalism

Dan · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Great experience booking viewings with Jake.

Roha · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words!

5/5

Google

Would thoroughly recommend Haart Estate Agents...I have been dealing with Scott Hall for the purchase of my new property. Scott was always very quick to answer any queries I had and was a pleasure to deal with. My sale went through without any hitches...PositiveResponsiveness, Professionalism

Wendy · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Very professional and prompt response to my billing queries by Lynna Proctor from the Haart Property Management team. As an owner and Landlord, it's good to know that Lynna and the team are always there to keep me informed and on track. Thank you.PositiveResponsiveness

Neil · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

I bought my new house through Haart in Shepperton, Sheila Deamer was the agent who made this happen quickly and efficiently, exceeding my expectations. Sheila and her team worked wonders in finalizing the sale knowing I was temporarily on a campsite. Well Done Sheila, love my new home!

Amelie · 22 June 2020

Agent replied · 21 June 2024

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. Thank you again for your star rating! Regards haart Shepperton

5/5

Google

Emma Kennedy from Haart Shepperton has been exceptionally helpful and understanding in helping me obtain a probate evaluation. The service could not have been better. Thanks

ROGER · 22 June 2023

Agent replied · 21 June 2024

Hi Roger, Thank you so much for your review. If there is anything else we can do to help, please do not hesitate to get in touch.

5/5

Google

I had a huge issue with my contract as it wasn't completed by the previous property manager, but Katie Malham was super helpful as she managed to take over the situation and deal with professionalism.

Polyxeni · 22 June 2022

Agent replied · 21 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

Katie was very helpful and interactive with the house viewings. Made us feel at ease when doing the viewing - Excellent customer service skills! Was also dealing with Abhisek- very responsive and professional! Excellent phone etiquette and friendlyPositiveResponsiveness, Professionalism

Spandan · 24 November 2021

Agent replied · 23 November 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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