Trusted Agent profile

haart reviews

★★★★★ Excellent

412 reviews across 2 platforms

11 High Street, Shepperton TW17 9AJ

haart's Shepperton office at 11 High Street is rated 4.8 out of 5 across 412 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

We’ve just completed on our new home today, and we couldn’t be more grateful for the support we received from Steven and his team throughout the entire process. From start to finish, they were professional, responsive, and incredibly helpful. Buying a home can be stressful, but they made everything feel smooth and manageable by keeping us informed at every stage and always being available to answer questions, no matter how small. They went above and beyond to ensure everything stayed on track, and their communication between all parties made a difference in getting us to completion. Also, to mention we had a really positive experience with Jake while viewing a rental property. He was friendly, professional, and very helpful in answering our questions and arranging the viewing smoothly. We truly appreciate the hard work and wouldn’t hesitate to recommend them to anyone looking to buy, rent or sell a property. Thank you again for helping us secure our new home!

M · 15 April 2026

Agent replied · 16 April 2026

Dear Mishal and Misha Thank you so much for your kind words. Good luck in your new home. Steven and Jake

5/5

Google

Acott and his team found me a suitable tenant very quickly, fully referenced and ready to move In. Always very quick to respond to my emails and kept me fully up to date with proceedings and timelines. Would highly recommend them and would definitely use them again to fill any tenancy vacancy I may have.

Libby · 9 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words and for taking the time to leave this review. We’re delighted to hear that you were pleased with how quickly we were able to find a suitable tenant and that the process felt smooth and well-communicated throughout. Providing a responsive and transparent service is very important to us, so it’s great to know that this came across in your experience. We truly appreciate your recommendation and look forward to working with you again in the future. Thanks again for your support!

5/5

Google

We had an excellent experience with help from Steven who aided us in buying our awesome new house and also a big thanks to Matt who was there to help us when we had questions and Steven wasn’t there. Overall great experience, we would recommend.

Alex · 16 March 2026

Agent replied · 16 April 2026

Hi Alex Thank you so much for your kind review. It was a pleasure dealing with you both. Good luck in your new home Steven

5/5

Google

I can highly recommend Haart Shepperton estate agents based on a recent sale that has just completed for me. Steven and the team were great from the start, giving fair market valuation and providing good marketing of the property as well …

Chris · 16 February 2026

Agent replied · 16 April 2026

Dear Chris, Thank you so much for taking the time to leave such a lovely review. … More

5/5

Google

Haart Estate and Lettings Agents are absolutely fantastic, especially Riya Dabee! She went above and beyond to truly understand our needs and ensure we found not just a property but a HOME. Her kindness, patience, and professionalism stood out, even accommodating us when we were running late. Riya’s dedication to supporting us throughout the search made all the difference. Thank you for being so understanding and helpful, your efforts have been invaluable to our family. Highly recommend her and the team!

FRANKY · 24 November 2024

Agent replied · 8 December 2024

Thank you so much Franky! I really appreciate it. Kind regards, Riya

5/5

Google

Riya Dabee was very professional and helpful while showing the property. She was punctual, well-informed, and answered all my questions patiently. The visit was smooth and well-organized, and she made sure I had all the information I needed. I appreciate her friendly approach and transparency. Looking forward to working with her again!

Shyìsta · 16 September 2025

Agent replied · 23 September 2025

Dear Shyista, thank you so much for the review! I really appreciate it :) Kind regards, Riya

5/5

Google

Steven made us feel completely at ease buying our first home. He was on hand to ask any questions and queries we had, making it a smooth and happy experience throughout. Steven was friendly and relatable, making him the perfect estate agent for our first purchase. Thank you so much!

Isabel · 16 September 2025

Agent replied · 23 September 2025

Dear Izzy Thank you so much for your kind comments. Good luck in your new home. Regards Steven

5/5

Google

The agent - Jake Witcher was super friendly and made the whole viewing feel very easy. He was professional, on time, and happy to answer all my questions.

Kritika · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind feedback! We're delighted to hear that Jake made your viewing experience easy and enjoyable. It's great to know he was professional, punctual, and took the time to answer all your questions. We'll be sure to pass along your comments to him. If there's anything else we can help you with, please don't hesitate to get in touch.

5/5

Google

I had the pleasure of dealing with Matt. Matt at Haart Estate Agents was incredible throughout the whole process of me buying my new property. He was so helpful from the beginning, all the way through to the end and went above and beyond to make it happen for me. I'll be forever grateful for his guidance, care, professionalism, support and consideration throughout this sale process. Matt is a credit to his team and I will always highly recommend him to anyone. Thank you. All the best, Jackie

Sara-Katie · 24 July 2024

Agent replied · 23 August 2024

Dear Jackie, Thank you for taking your time to write this positive review, much appreciated. I'm glad that you are happy with the service you have received. Kind regards, Matthew Hill

5/5

Google

We recently bought our new home through Haart Shepperton and had a really positive experience. Matt was really helpful and kept us updated during the process, nothing was ever too much and we felt that the stressful moving process was a little less stressful because of the team at Haart Shepperton. Steven was also really helpful and contacted us regularly with updates. Thank you Matt, Steven & the team!

Charlotte · 15 December 2024

Agent replied · 29 December 2024

Dear Charlotte Thank you so much for your kind words, and good luck in your new home! Steven

5/5

Google

Haart estate agents have good communication and are reliable. Agent Riya Dabee was especially friendly during a house viewing and was able to answer any questions. She was very helpful providing us with advice and clear information about the property we were viewing.

Emma · 13 October 2025

Agent replied · 12 December 2025

Dear Emma Thank you so much for your kind words Regards

5/5

Google

Excellent service from Haart Shepperton and a special shout out to Jake Whitcher for his kind service and fast responses

Taylor · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team at Haart Shepperton. A special thank you for mentioning Jake, He’ll be thrilled to know his helpful service and quick responses made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future!

5/5

Google

Haart Estate Agents took over from previous agent and marketed my property, much more successfully, with more viewings. Matthew Hill was very proactive and friendly, and along with Riya made the whole experience very pleasurable. I will use Haarts again in the future.

Tim · 2 September 2025

Agent replied · 9 September 2025

Dear Tim, thank you so much for all your kind words. I'm so happy that we were the ones to finally be able to get your house sold! Kind regards, Riya & Matt

5/5

Google

We are going through the heart estate agents to buy our next property. They are very helpful. Specially Riya was very supportive,honest and helping us to find the right property for living. Thanks a lot Riya , appreciated your support. Diluni

Dilu · 2 September 2025

Agent replied · 9 September 2025

Dear Dilu, thank you so much! I really appreciate it :) Kind regards, Riya

5/5

Google

Scott was very professional throughout and helped me secure a suitable tenant for my property.

Dinesh · 15 April 2026

Agent replied · 16 April 2026

Thank you for your kind review. We’re really pleased to hear that you found Scott professional and that we were able to help secure a suitable tenant for your property. We always aim to make the process as smooth and efficient as possible, so it’s great to know this was reflected in your experience. We appreciate your support and look forward to working with you again in the future.

5/5

Google

Shout out to Jake Whitcher - Friendly, easy to talk to, efficient 5 Star customer service as always!!!

Weepier · 16 March 2026

Agent replied · 21 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)

5/5

Google

Always great experience from the Haart Team, looking after my property. Jasmine Kelly has always been professional, polite and communicative with me and is a huge credit to the team. Thank you Jasmine & the team. Jay

The · 4 September 2025

Agent replied · 9 September 2025

Dear Jay, Thank you for your kind words, I really appreciate it! Kind regards, Jasmin.

5/5

Google

I cannot fault the sevice provided by Steven Aldridge, he was very helpful from initial valuation through to completion. He found a buyer within a few days of placing the property on the market and negotiated fairly. He maintained regular contact with me throughout the process offering reassurance that all was progressing well despite radio silence from my solicitor.

Martin · 14 April 2026

Agent replied · 16 April 2026

Dear Martin Thank you so much for your kind review. It was a pleasure dealing with you. Regards Steven

5/5

Google

Very good service and communication from the lettings team, Jasmin and her team had been great.

Rute · 16 February 2026

Agent replied · 16 April 2026

Thank you Rute, it's always a pleasure! - Kind regards Jasmin Kelly

5/5

Google

Dealt with Matt Hill. Very impressed with the service I received. I was selling my Mums flat after she passed away, so everything was a bit sensitive, but Matt dealt with it very well, the first buyers to see it have taken it, all within 48 hours of starting to market it. Thankyou very much - will definitely use again in future, and recommend.

Witchez · 15 June 2024

Agent replied · 21 June 2024

Thank you for taking your time to write this positive review, much appreciated. I'm glad that you are happy with the service you have received. Kind regards, Matthew Hill

5/5

Google

Bought our home from Curtis. I've got to be honest I am generally mistrusting of Estate agents. I get sick of the BS. Curtis was refreshingly honest. After a year of Estate agents acting like a drain isn't a drain and pretending they can't hear a Motorway but 5 feet from them! It was nice to have an honest upfront and kind person around. He tells you like it is and knows that not EVERY SINGLE property you visit is a palace/akin to the Royal Academy/the BEST out there/your dream home. Curtis was forthright and up front. SOOOOOOOOOOOO rare in this industry! He let us and many many tradespeople into the property more times than I can count for measurements and to get quotes, the other local estate agents were only interested in HOW MUCH WILL YOU OFFER and WHEN WILL YOU MOVE! or pretending a damaged irreparable roof is a small scratch. Curtis was pleasant, personable, kind & patient and made a house that needed a lot of work, not seem insurmountable, but he never once laid it on thick. If we didn't like it...guess what.....That's ok! He treated us with respect and kindness , I cannot fault him. No desperate behaviour like most! I would HIGLY recommend Curtis and AVOID anyone else!

Andrew · 22 June 2023

Agent replied · 21 June 2024

Dear Andrew, Thank you so much for your fantastic review. We work hard to challenge the norm when it comes to estate agents, so it is great to see it recognised and appreciated. It was a pleasure working with you and your family and we are all so glad we were able to help you find and move into your new home. Wishing you the best of luck with your project - we can't wait to see what you do with it!

5/5

Google

My parents purchased their house through Haart Ashford over 23 years ago. Dad recently died and I needed help with Probate and a valuation of the house. I didn't hesitate to contact Haart again. This time I was put through to Matt Hill. He kindly arranged for Mum's house to be valued and sent a letter. But even more importantly, when I broke down as its a recent death, Matt was a voice of strength and understanding. He really gave me support when I had none. It was a phone call that lifted me on a day that had been hard. He didn't need to spend time talking to me, but he did. An example of a professional who cares beyond selling property. A huge heart felt thanks to you Matt.

Susie · 22 June 2023

Agent replied · 21 June 2024

Dear Susie, thank you for taking the time to leave us a review and sincere condolences on your recent loss. We understand that the probate process is a lot to deal with, especially when you are grieving and always try to approach the situation with sensitivity and empathy. I am very glad Matt was able to provide support in difficult circumstances. If there is anything more we can help you with, please do not hesitate to get in touch.

5/5

Google

Jake was really helpful showing us a property today

Victoria · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We’re thrilled to hear that Jake was really helpful while showing you the property. He truly enjoys helping clients find the right fit, and your feedback means a lot. If you have any questions or need anything else, we’re always here to help!

5/5

Google

Excellence of service is something we all expect to receive but seldom do these days. However, in our recent search for a property in Shepperton we were very appreciative of the quality of advice and guidance given to us by Steven Aldridge of Haart Estate agents. Thank you Steven from both of us my friend.

Matthew · 11 October 2024

Agent replied · 25 October 2024

Dear Matthew Thank you for your kind words. I wish you the best for the future. Regards Steven

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart

How many reviews does haart have?

haart's Shepperton office has 412 reviews across two platforms: 410 on Google, 2 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 412 reviews, and 4.8 out of 5 on Google from 410 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart, 11 High Street, Shepperton TW17 9AJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.