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Hilbery Chaplin Residential Shenfield reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

132 reviews across 1 platform

184 Hutton Road, Shenfield, CM15 8NR

Hilbery Chaplin Residential's Shenfield office at 184 Hutton Road is rated 4.9 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.9.

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4.9 / 5

132

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shenfield office, from every platform, shown as written. First names only.

5/5

Google

I purchased our property through Hilbery Chaplin and the entire team has been great. They are incredibly easy to contact via phone or email, providing regular updates and making it simple to arrange surveys. A very smooth experience.

Robert Β· 10 March 2026

Agent replied Β· 24 March 2026

We’re so glad to hear your property purchase went smoothly! It’s wonderful that our team in Shenfield could keep things simple and keep you updated every step of the way.

5/5

Google

The staff at Hilbery Chaplin Shenfield are fantastic and couldn't be more helpful. Their commitment to supporting the local community is amazing and have recently sponsored an event I was running to support a local charity. I can highly recommend the team at Hilbery Chaplin Shenfield πŸ™ŒπŸ™Œ

Steve Β· 30 November 2025

Agent replied Β· 24 March 2026

Hi Steve, thank you so much for your wonderful review. We're delighted to hear you've had such a positive experience with our Shenfield team. Supporting our local community is really important to us, and its great to hear our efforts made a difference. We really appreciate your recommendation!

5/5

Google

Very helpful service, thanks Chloe and the team

Lizzie Β· 3 September 2025

Agent replied Β· 10 September 2025

Hi Lizze Thank you for the 5-star feedback for Chloe and the team in our Shenfield branch, it is really appreciated.

5/5

Google

I recently worked with this estate agency and had a very positive experience from start to finish. The team were professional, responsive, and always willing to answer questions or provide updates throughout the process. …

Joseph Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you so much Joseph. We are delighted Rebecca and the team in Shenfield could make your experience smooth and positive. Your recommendation means a lot.

5/5

Google

Great experience with Rebecca from Hilbery Chaplin. Provided great knowledge of the properties she showed my self and my partner. She was also very quick responding to any queries I had. Thank you!

Lucy Β· 10 March 2026

Agent replied Β· 24 March 2026

Thanks Lucy! So glad Rebecca could make your property search smooth and enjoyable.

5/5

Google

The estate agents are honest and they’re very helpful. They respond quickly to emails and they try to provide as much information as they can about the properties they’re selling

Nadia Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you so much for your kind review. We are glad you found our team helpful and responsive throughout your property search.

5/5

Google

We have just moved into an apartment we bought through Hilbery Chaplin. Their support and regular contact definitely helped us navigate what turned out to be a more complicated purchase than we had expected. I would highly recommend this team who’s patience, kindness and knowledge was invaluable

Wendy Β· 16 September 2025

Agent replied Β· 25 October 2024

Hi Wendy, We really appreciate the time you have taken to leave us this feedback and 5 stars.

5/5

Google

So pleased with their service from start to finish The photos were of a very high standard and really captured the vibe of our house …

Lynette Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you for your lovely review Lynette. We are so pleased you’re happy with the service and that the photos captured your home so well. It’s great to hear the viewings went smoothly and that you found the right buyers. We look forward to continuing to support you through the rest of the process!

5/5

Google

Chloe and Rebecca have been brilliant! Very professional and helpful. They responded to my queries quickly and have been a pleasure to deal with. Thank you!

Anna Β· 3 March 2026

Agent replied Β· 24 March 2026

Thank you so much for your lovely feedback! We’re thrilled to hear Chloe and Rebecca have been so helpful and professional. We’ll be sure to pass on your kind words 😊 …

5/5

Google

Thank you for all your help going through the properties I was interested in Chloe, thanks for your time, you have been so helpful along with the other girls in the Shenfield office when I have called.

Brenda Β· 24 November 2025

Agent replied Β· 24 March 2026

Hi Brenda, Thank you so much for your lovely review! We're so pleased to hear that Chloe and the team in our Shenfield office were able to help you throughout your property search. We really appreciate your kind words and hope to assist you again in the future.

5/5

Google

Popped into the Branch not really set on what I wanted, the staff were lovely, very welcoming and friendly, managed to arrange some viewings for that weekend! Answered all of my questions and made me feel valued despite taking up a lot of their time!

Scott Β· 24 August 2025

Agent replied Β· 24 March 2026

We appreciate you taking the time to share your positive experience Scott. Its great to hear you were pleased with the service provided by the team in our Shenfield branch.

5/5

Google

Excellent service , very helpful staff with the personal touch . Delighted to get feedback as soon as the house is viewed .

Sheila Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you for your lovely review. We’re delighted our team could provide helpful, personal service and keep you updated throughout the process.

5/5

Google

Great guys at this office, very cooperative ans supportive, thank you to rebecca, chloe and talia for all the support throughout the process.

A Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you for your kind words! 😊 We’re thrilled Rebecca, Chloe, and Talia could support you throughout the process. …

5/5

Google

Thank you to the whole team. Very reliable and consistent with their outstanding level of service. They ensured every matter were resolved and saw it through to completion

Appih Β· 24 January 2026

Agent replied Β· 24 March 2026

Thank you for taking the time to leave such a lovely review. We're really pleased you felt well looked after from start to finish and truly appreciate your kind words.

5/5

Google

The Shenfield girls are the best! They have always demonstrated professionalism, responsiveness, and competence. It's always a pleasure to be working with them andΒ I am alwaysΒ confident that they're on top of matters in hand.

Deborah Β· 24 October 2025

Agent replied Β· 24 March 2026

Hi Deborah, Thank you so much your kind words and 5-star review for the girls in our Shenfield branch. The whole team works hard to provide great service, and it means a lot to know we make a difference.

5/5

Google

Great commitment and communication from all of the Hilbery Chaplin Shenfield team. Efficient, knowledgeable and a pleasure to deal with.

Joy Β· 10 March 2026

Agent replied Β· 24 March 2026

We really appreciate your kind words. Thrilled our Shenfield team could provide such a smooth and positive experience.

5/5

Google

We have previously used Hilbery Chaplin for selling our house and will definitely use again when we move house. The ladies at the Shenfield branch were very professional, helpful and just lovely.

Charlotte Β· 24 November 2025

Agent replied Β· 24 March 2026

Thank you so much for your lovely review! Chloe and the whole Shenfield team really appreciate your kind words. We’re so pleased to hear you had such a positive experience and that you’d choose to work with us again, it really means a lot!

5/5

Google

Good communication and quick to respond to enquiries. Still going through the purchase process but all smooth so far.

Lisa Β· 10 March 2026

Agent replied Β· 24 March 2026

Thanks Lisa. Happy to hear the process is running smoothly and that our Shenfield team has been responsive to your queries.

5/5

Google

Third time we’ve sold a property with Hilbery Chaplin and every time has been a very positive experience. Really impressive support throughout the process from Emma and Talia. Would highly recommend.

Richard Β· 24 November 2025

Agent replied Β· 24 March 2026

Thank you for your continued trust in us. We're delighted to hear that Emma and Talia once again provided great support throughout your sale. Your recommendation means a lot, and we're grateful to have helped you for the third time.

5/5

Google

We've been working with Hilbery Chaplin Shenfield on the sale for our new development and the team have been excellent throughout. Chloe & Emma in particular have been proactive, professional and always quick to update me. Highly recommend!

Charlie Β· 5 September 2025

Agent replied Β· 24 March 2026

Dear Charlie, Thank you so much for your glowing review. We're thrilled to hear about your positive experience with Chloe, Emma, and the Shenfield team. Your satisfaction is our top priority, and we're pleased to have been able to assist you with your new development. We look forward to working with you again in the future! Warm regards

5/5

Google

Hilbery Chaplin, Shenfield have made what can be a very stressful process as straight forward as you can hope for! Professional & friendly approach. Would recommend.

Louise Β· 24 December 2025

Agent replied Β· 24 March 2026

Thank you so much for your lovely review! We're delighted to hear that our Shenfield team helped make the process as smooth and stress-free as possible. Your recommendation truly means a lot to us. If you ever need anything in the future, we're always here to help.

5/5

Google

Excellent estate agency. The staff are extremely friendly and go the extra mile to support house buyers.

Victoria Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you for your wonderful feedback Victoria. We’re glad our team could go the extra mile to support you.

5/5

Google

Excellent service from start to finish. Working closely with Talia, who is professional and responsive. Highly recommend.

Jessica Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you so much for your kind words! 😊 It was a pleasure working with you, and we’re really glad to hear you had such a positive experience from start to finish. Talia will be especially happy to know her professionalism and responsiveness made a difference. …

5/5

Google

Extremely professional and they have been incredibly helpful in my search for a suitable property.

Clare Β· 10 March 2026

Agent replied Β· 24 March 2026

Thank you for your kind feedback Clare. We’re glad we could help with your property search and really appreciate your support.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hilbery Chaplin Residential's Google reviews

Questions about Hilbery Chaplin Residential Shenfield

How many reviews does Hilbery Chaplin Residential Shenfield have?

Hilbery Chaplin Residential's Shenfield office has 132 reviews across 1 platform: 132 on Google.

What is Hilbery Chaplin Residential Shenfield's rating?

Hilbery Chaplin Residential Shenfield is rated 4.9 out of 5 across all 132 reviews, and 4.9 out of 5 on Google from 132 reviews.

Where is Hilbery Chaplin Residential's Shenfield office?

Hilbery Chaplin Residential Shenfield, 184 Hutton Road, Shenfield, CM15 8NR.

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