Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen purchasing our current property, we couldn't have wished for a better estate agents.
They were always happy to answer any queries, and were on the ball when chasing our buyer for updates or the buyers solicitors.
Sarah & Elle especially were fantastic, nothing was too much trouble. When we eventually come to sell our new home, we will definitely be coming to W H Brown at Dinnington.
They were fantastic!
James · 25 October 2024
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review James! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used William H Brown Estate Agents Dinnington twice. The first time in 2014 when I came over from Australia to buy a house for us to retire to. The team there were so helpful. They even gave me the use of a desk. I bought a beautiful …
Steven · 16 July 2025
Agent replied · 8 September 2025
Thank you for your amazing review! We are so glad to hear that our team went above and beyond to help you with both buying and selling your home. We are always dedicated to providing exceptional service and it makes our day to hear that we … More
★★★★★ 5/5
GoogleWe’ve recently sold my mums house through William H Brown. The help, support and understanding that Jane and Ellie have provided in this difficult period has been second to none. Would highly recommend.
Patrick · 24 November 2025
Agent replied · 24 December 2025
Thank you so much for the kind words! We are thrilled to have been able to help during such a difficult time. Your recommendation means so much to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWilliam H Browns at Dinnington have been excellent in helping myself buy my first house, Frankie was great in advising me what I would be able to afford and what would be a good investment. I would defiantly recommend using William H Browns espessially if you’re a first time buyer like myself as Frankie makes everything easy to understand. Many thanks Brad
Brad · 28 August 2020
Agent replied · 27 August 2024
Hello Brad, thank you so much for taking the time to leave our branch with a 5-star review we really appreciate it!
★★★★★ 5/5
GoogleHighly recommend W H Brown. Great service! Thank you to Frankie who has been brilliant, always easy to get hold of via phone and email. She has been very helpful to us as first time buyers, explaining everything and going through the process with us. Every query or question she has sorted for us. We would definitely recommend to our family and friends!
Mia · 29 August 2019
Agent replied · 27 August 2024
Hello Mia,
Thank you so much for taking the time to leave our team with a Google review. We appreciate all feedback on our team so we can ensure we continue to provide the best possible customer service and we're glad that we could do this for you! It's truly lovely to hear that you would recommend us and if there is anything else we can help with in the future, please let us know!
★★★★★ 5/5
GoogleWilliam H Browns at Dinnington have been excellent in helping myself buy my first house, Frankie was great in advising me what I would be able to afford and what would be a good investment. I would defiantly recommend using William H Browns espessially if you’re a first time buyer like myself as Frankie makes everything easy to understand. Many thanks Brad
Brad · 12 January 2020
Agent replied · 10 January 2025
Hello Brad, thank you so much for taking the time to leave our branch with a 5-star review we really appreciate it!
★★★★★ 5/5
GoogleWe dealt with William H Brown for the purchase of our new house. Elle at the Dinnington branch was outstanding. She continually chased enquires and would very often call vendors / solicitors just to get an update to let us know how things were going without us asking. I really felt like she was on our side and genuinely cared for all parties involved. Our chain was not simple and at one point collapsed but Elle was right there on the end of the phone to discuss options. Thankfully in the end the move went ahead. I have no doubt whatsoever that this was due to Elle's hard work. If we ever sell a house again we will be coming back to William H Brown!PositiveResponsiveness, Quality, Professionalism
Matthew · 28 August 2022
★★★★★ 5/5
GoogleWe utilised William H Brown for a second time, utilising the Mortgage Advise Services.
We spoke with Ed Witten in the Dinnington Branch who has assisted us to secure a favourable mortgage during a time when rates and services were quite confusing! Ed's communication was excellent, and we felt comfortable throughout. We would highly recommend Ed and this service when mortgage hunting.
Thankyou
Bradley · 25 October 2024
Agent replied · 25 October 2024
Thanks for the excellent 5* review and recommendation Bradley! Thanks for your thoughtful comments about Ed and our Dinnington team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently used WH Brown and was really impressed with the service. Jane in particular was absolutely fantastic, she couldn’t do enough to help and made a stressful process so much easier. We did run into quite a few issues along the way …
1813 · 16 June 2025
Agent replied · 25 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a bit of a shaky start buying house through WH Brown, I’m pleased to say they turned it around massively when Sarah took over our looking after our purchase. She was helpful, informative and most importantly, super proactive! What is …
Melissa · 16 July 2025
Agent replied · 16 April 2026
Hello Melissa,
Thank you so much for your wonderful 5* review! I'm thrilled to hear that Sarah … More
★★★★★ 5/5
GoogleAmazing and friendly staff! Jane and the team were helpful from the viewing till handing over the keys! So happy with the staff at this branch!
Sofia · 24 March 2024
Agent replied · 27 August 2024
Sofia, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeen a first time buyer is scary enough without knowing how the process works, throw in the current market volatility and it’s a nightmare, however, Jane & Elle are two of the most helpful, friendly and advisable people I have met on my journey on to the property market. If I’ve had a question, they’ve been there at every step with advice and reassurance. I cannot recommend them enough to anyone; whether it be a seasoned property buyer or a first time buyer like myself. Still waiting on the proceedings to complete but I’m definitely happy with my choice to use them. Thank you for all your help and advice. William H Brown are lucky to have them both :)
Thomas · 28 August 2023
Agent replied · 27 August 2024
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’d like to thank you all at WHB Dinnington in helping us through the process of selling and buying.
I know it wasn’t an easy one but I’d like you all to know how much we appreciated all your hard work you did for us on both sides.
We’d especially like to thank Elle and Charlie for all their help and being on the end of the phone whenever we needed anything doing or sorting, they are a credit to your branch and the company as a whole.PositiveResponsiveness, Quality, Professionalism
Ross · 28 August 2021
★★★★★ 5/5
GoogleFrom start to finish they provided a fast efficient professional service. We dealt with Jane and Elle and both were excellent. Our buyer was constantly contacting them with questions (daily at some points) and they handled this excellently, kept us informed and our buyer happy making the process as smooth as possible. If the other estate agents in the chain had been as good we would have had a stress free sale and purchase. Cannot recommend them highly enough. Would happily use againPositiveResponsiveness, Quality, Professionalism, Value
Richard · 28 August 2021
★★★★★ 5/5
GoogleBuying a property takes team work and without Jane and Elle at William H Brown our move to relocate in Sheffield would not have been as smooth and would have been so much more stressful. They were the agents dealing with the purchase of our property and sadly we had loads of issues with our solicitor not responding and failing to give us the advice we needed to resolve very serious concerns.
Jane and Elle were the mediators between all parties and ensured that the purchase stayed on track and we completed on the date agreed. They were always so pleasant and responsive and shown such professionalism in keeping things on track. Without our agents and WH Brown working together so seamlessly with the same end goal and the responsiveness of the vendor the whole process would have been even more stressful.
Thank you from the bottom of our hearts.PositiveResponsiveness, Professionalism
Karen · 28 August 2021
★★★★★ 5/5
GoogleWe had the best experience having Ed as our mortgage advisor! He went above and beyond to make sure we were kept in the loop throughout the application process and as first time buyers, made sure we understood everything perfectly! We would …
Helen · 16 April 2025
Agent replied · 10 January 2025
Thank you for taking the time to leave us your 5* review Helen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie and the team are very customer focused and did the work to highest standards. Lovely bunch of people.
Si · 24 March 2024
Agent replied · 27 August 2024
Si W, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA seamless experience, they couldn't have been more helpful. Supporting my mothers move after 60 years in the property with patience and compassion. Efficient, helpful and kind.
Matthew · 5 September 2025
Agent replied · 8 September 2025
Thank you for your kind words! We are honored to have been a part of your mother's move and are glad to hear that it was a seamless and positive experience. Our team is always happy to provide efficient and compassionate support to our customers. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI will say we did not buy a house with WHBrown. However the service we did receive was great. Ellie called us every week with updates on houses theh had coming up. She even contacted us to see how our search was going when nothing was coming up and recommended other houses with other sellers. By far the best customer service we have had over the past year searching for a house. Honestly disapointed not to buy through them but you cant help who is selling the house you choose.
Thanks Ellie and the team!!PositiveResponsiveness, Quality, Professionalism
Alex · 28 August 2020
★★★★★ 5/5
GoogleStaff was very helpful, welcoming and quick communication which made my purchase as a first time buyer easy and smooth.
Deandre · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for the wonderful review! Our team takes pride in providing excellent customer service and we are thrilled that your first buying experience with us was easy and smooth. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt’s not often I feel the need to applaud the level of service given by a company but in the case of WH Brown
in Dinnington it would be wrong not to.From Jane’s initial visit to value the property the genuine enthusiasm
never faltered and we were well informed throughout,we felt part of the team.Telephone calls and e-mails were answered promptly and knowledgeably.We had previously been with another agent which only highlighted the outstanding level of service from Jane and the team.It would be wrong to go anywhere else!
Kathryn · 29 August 2019
★★★★★ 5/5
GoogleWe were extremely pleased with the service, support and advice provided by the WH Brown Dinnington office during the recent sale of our property. A special thanks to Jane & Elle for their hard hard in overseeing the viewings and sale on our behalf. They engaged with us throughout all stages of the sale and coordinated activities in a professional and effective manner between ourselves, the buyer and solicitors, in what eventually proved to be quite a lengthy and complex conveyancing process. We would have no hesitation in recommending WHB Dinnington. Best wishes, Mark & Beth
Mark · 29 August 2019
★★★★★ 5/5
GoogleWe used Francesca as our mortgage advisor and cannot praise highly enough. As first time buyers we were complete novices and needed guidance, advice and were constantly asking questions. Francesca was professional and responsive throughout it all and nothing was too much trouble. Would highly recommend, thank you for making our first house buying purchase and obtaining a mortgage as stress free as possible!!🙂PositiveResponsiveness, Professionalism
Laura · 28 August 2022
★★★★★ 5/5
GoogleAbsolutely fantastic service from Frankie from start to finish, couldn't recommend her enough. She would literally work all hours to ensure we was happy and had everything we needed. Nothing was too much to ask! If and when I do move house again, Frankie will be my first call as I wouldn't hesitate to use her and William H Brown at Dinnington again. Thank you Frankie, you're Amazing!PositiveResponsiveness, Quality, Professionalism, Value
Amelia · 28 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.