Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleJust purchased our first home through William H Brown Dinnington who made the process so much easier than Iβd ever imagined. Ellie was great, I always felt so comfortable speaking to her and as a first time buyer I probably had a lot of daft questions that Ellie always had patience and time for! Had very frequent updates and always felt in the loop despite some (expected) bumps in the road with the buying process! Thank you so much.
Laura Β· 24 November 2025
Agent replied Β· 24 December 2025
Thank you for choosing William H Brown Dinnington for your first home purchase! We're thrilled to hear that our team, specifically Ellie, made the process easy and comfortable for you. We pride ourselves on providing excellent service and being there for our clients every step of the way. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe would like to thank Ellie and her team at WHB (Dinnington) for the incredible support during the sale of our house in Harthill. From engaging with WHB and completing the sale, Ellie was extremely professional, a great communicator throughout and kept us up to date with everything. We would highly recommend Ellie and her team at WHB to anyone looking to sell through them in the area! Thanks Phil & Holly
Holly Β· 24 November 2025
Agent replied Β· 24 December 2025
Thank you so much for your kind words, Phil and Holly! It was an honor to assist you with the sale of your house in Harthill. Our team at WHB is dedicated to providing professional and transparent communication throughout the entire process. Your recommendation means everything to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWilliam H Brown were the estate agents for the property we bought in Aug 2025 in the Dinnington area. Our main point of contact was Sarah, with superb back up from Ellie. While our own estate agent were a source of much disappointment, Sarah was the one to take the lead, engaging with all parties, moving things forward and always taking the time to update us on what was going on and if she was on a day off, Ellie ensured we were kept informed.
Even of the day of the move, Sarah was the one to ring us and let us know where we were with completion - I had to ring my own estate agent and tell him.
A bit of a unique review as we did not engage William H Brown to act for us, but I cannot fault the effort Sarah and Ellie went to in order to get us in to our new home, thank you both.
Sean Β· 25 August 2025
Agent replied Β· 8 September 2025
Thank you for your kind words, we are so glad to hear that Sarah and Ellie provided such excellent service during your home buying process. It's always our goal to make the experience as smooth and stress-free as possible. Wishing you all the best in your new home! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSarah has been absolutely amazing. Ellie-Rose was also fantastic! They dealt with our purchase and we couldn't be any more grateful. We were always kept updated, quick responses, polite and friendly, and overall just a great support system.
We are first time buyers, and it was a long, stressful, and confusing process. Somehow they made our experience easy and understandable. Couldn't thank them both enough!
Mollie Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with our team! Our goal is always to make the buying process as smooth and stress-free as possible for our clients. We are so glad that Sarah and Ellie-Rose were able to assist you and we truly appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI am extremely happy with the service William H Browns of Dinnington have provided during the recent sale of my property. All the staff are friendly and efficient, especially Eillie-Rose, who has kept me informed and updated during the selling process and couldn't of been more helpful. I would highly recommend them.
Mandy Β· 10 December 2025
Agent replied Β· 24 December 2025
Thank you so much for your kind words! We are thrilled to hear that our team, especially Eillie-Rose, provided exceptional service during the sale of your property. It was our pleasure to keep you updated every step of the way. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience with this estate agent,from our first viewing with Jane and our subsequent
Conversations with Ellie.Ellie kept us fully informed about what was happening and she did a brilliant job so well done Ellie.Many thanks from John and Patricia Read
Pat Β· 24 November 2025
Agent replied Β· 24 December 2025
Thank you so much John and Patricia for your kind words! It brings us so much joy to hear that you had a great experience with our estate agent, especially with our team members Jane and Ellie. We're happy to have made your journey a smooth and informed one. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe were very happy with the service provided by W.H Browns of Dinnington..From the very start we were advised and led by a great group of professionals. The online advertising created immediate interest in the house and updates from the office kept us constantly in the loop. Jane and both Ellie's made the whole process clear and straight forward. Thanks ladies we would certainly recommend your services to others.You did a great job.ππ
Joyce Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Creating happy clients is what we aim for and we're glad we could make the process straightforward for you. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleHad an amazing experience buying my home through this estate agent. Ellie-Rose was especially great she kept me in the loop throughout the whole process, and was always friendly, helpful, and easy to talk to. Made the whole thing a lot less stressful. Highly recommend!
Charlotte Β· 23 August 2025
Agent replied Β· 16 April 2026
Thank you for choosing our estate agent for your home purchase! We are thrilled to hear that you had an amazing experience with Ellie-Rose and our team. Providing excellent customer service and making the process stress-free is always our top priority. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIβve just used the services of W H Brown estate agents at Dinnington to sell a house.
Great service from the start to completion of sale. All the staff were really helpful with whatever enquiries I had. They explained the process at every stage and also helped me with completing and checking any paper work I had to complete.
Whenever I needed to contact the office they answered promptly so no waiting for call backs.
The service I received was always friendly, it felt personal and so was very reassuring.
Lesley Β· 3 December 2025
Agent replied Β· 24 December 2025
Thank you for choosing W H Brown estate agents to sell your house, we are thrilled to hear that our team provided exceptional service throughout the entire process. Our goal is to make the experience as stress-free as possible for our clients, and we are glad we could assist with any enquiries and paperwork. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI cannot recommend the team at William H Brown in Dinnington enough! Everything from start to finish has been so easy, and everyone has been so helpful - especially as we were first time buyers and had lots of questions.
Frankie was amazing at sorting us with a mortgage and making sure we had all of the right insurances and helped us arrange viewings alongside Jane. We ended up purchasing the first house we went to view.
Elle then took over and was so on the ball, helping us chase solicitors and was always a phone call or email away if we needed anything.
Highly recommend - we couldnβt have asked for a better team of people.
Amy Β· 31 December 2023
Agent replied Β· 27 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThis is the second time Iβve worked with Francesca, and once again she delivered exceptional service. Her professionalism, clear communication, and expertise made the process smooth and stress free.
Lisa Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave such a kind review! It was a pleasure working with you again and I'm thrilled we were able to deliver exceptional service. We strive to make the process smooth and stress-free for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI havenβt had the easiest process as a first time buyer dealing with solicitors and things but Elle was always on the other side of the phone, happy to help, chasing things for me and getting back to me within a timely manner! If Iβm honest I wouldnβt know what Iβd have done without her she has been fantastic.
Thank you so much Elle
I also want to mention frankie, our mortgage advisor. She was also amazing and very efficient and formative in what she does.
I definitely recommend and will consider using William H brown in the future if needs be (hopefully wonβt need too, haha!) all the ladies and gent at the branch are lovely too
Alisha Β· 28 August 2023
Agent replied Β· 27 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJane has been so helpful with our house purchase. She helped us complete within a short deadline and has been very responsive and answered all questions we had. Thankyou so much for all your help
Raheema Β· 10 July 2025
Agent replied Β· 8 September 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe had a fantastic experience with Jane and her team. Charlieβs local market expertise gave us confidence in our property valuation, and the team was consistently professional, friendly, and efficient. They provided a complete service, from β¦
A Β· 16 June 2025
Agent replied Β· 8 September 2025
Thank you for your amazing review! We're thrilled to have been able to provide you with a fantastic experience from start to finish. Our team takes great pride in providing exceptional service and we're so glad that we were able to make your property selling process stress-free. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleCanβt thank Frankie enough for all her help in getting my mortgage sorted the whole process was effortless!
Tom Β· 25 October 2025
Agent replied Β· 24 December 2025
Thank you for your kind words! We are thrilled to hear that Frankie provided an effortless experience in getting your mortgage sorted. Our team is dedicated to making the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI cannot praise enough the service I received from Jane and the team at Dinnington. They kept me updated throughout the purchase of my property. Going above and beyond to ensure the whole process went smoothly. Fantastic customer service.
Bev Β· 24 November 2024
Agent replied Β· 9 December 2024
Thanks for the wonderful 5* review and your kind words Bev. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery friendly and helpful team regarding mortgage advise, and queries about legal and conveyancing stage, I managed to get a great deal on my first house through william h brown, Dinnington branch. Fantastic array of other properties that would suit even the most picky buyers.
Patrick Β· 16 February 2026
Agent replied Β· 16 April 2026
"Thank you for your positive review! We're thrilled that you had a great experience with our team and were able to find your dream home. We take pride in providing excellent mortgage advice and offering a wide selection of properties to meet our customers' needs. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team are great in Dinnington, we've just purchased our first home and they supported us throughout. Francesca helped find us a mortgage and gave us great advice throughout the whole process. Ellie helped make sure the sale went through smoothly and was fantastic and really helpful with any queries we had. Would highly recommend using William H Brown in Dinnington!
Lewis Β· 1 September 2025
Agent replied Β· 8 September 2025
Thank you for choosing William H Brown in Dinnington for your first home purchase! We are thrilled to hear that our team, specifically Francesca and Ellie, provided excellent support and guidance throughout the process. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWhile on holiday for 30 days Ellie at William H Brown did a fantastic job of keeping us updated and pushing our sale/purchase forward. We can not thank her enough for keeping us updated and informed while away. They are a team of people you can rely on, which is rare when dealing with the stress of moving homes.
Henry Β· 7 August 2025
Agent replied Β· 16 April 2026
Thank you so much for leaving us such a positive review! We're thrilled to hear that Ellie went above and beyond to keep you informed and make your sale/purchase process as smooth as possible, even while you were on holiday. Our team prides themselves on providing reliable and exceptional service to our clients. Thank you for trusting us to help make your move stress-free! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI would like to express a big thank you to Jane and her team for all their expert help and advice. The process has not been easy due to a number of issues along the way. However, I could always rely on Jane and her team to help, going the extra mile.Throughout I was kept up to date on a weekly basis.
I would personally recommend William H Brown for the quality, friendly, personal and knowledgeable service they offer.
Carol Β· 29 August 2019
Agent replied Β· 27 August 2024
Hello Carol, Thank you for the lovely review of our Dinnington team! It's lovely to hear you would recommend our services and we're glad Jane and the team could help keep you up to date and assist throughout.
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5/5
GoogleI am so happy that I decided to purchase a property through W H Brown. They have been so helpful, friendly and informative throughout the whole process.
Francesca is an absolute gem of a mortgage advisor! 5* across the board for all services provided.
Eleanor Β· 29 February 2024
Agent replied Β· 27 August 2024
Thank you Eleanor for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBeen fantastic and gone above and beyond with me since first viewing through to exchange. Easy to speak to, friendly and communicate progress of journey, which is especially useful for first time buyer!
Special shout out to Sarah, Elle and Jane for all their help with my buy!
Would definitely recommend
Adam Β· 28 August 2023
Agent replied Β· 27 August 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrancesca Newell has been nothing short of a miracle. I canβt thank her enough for the hard work she has put in for my mortgage and ensuring that i get the best possible price. Thank you again and i hope you have a great Christmas.
Stephen Β· 31 December 2023
Agent replied Β· 27 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently purchased my home through Willian H Brown, cannot recommend them enough. Frankie was amazing sorting my mortgage, made everything stress free for me!
Jane and Ellie were also amazing in keeping me updated and helping with any queries that I had.
Cannot thank you all enough!
Nikki Β· 28 August 2023
Agent replied Β· 27 August 2024
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.