Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery satisfied with Shefflets, They let the property extremely quickly and took all the stress of viewings away from me. I am especially Impressed with the after service that I have received after I rented out the property. A special thanks to Lynsey who always answers very quickly to all my questions and solves quickly all my queries. The contractors Shefflets use are very efficient and reasonably priced. Keep up the good work guys would definitely recommend to others.
Michael · 17 June 2020
Agent replied · 16 June 2024
Thankyou so much for that fantastic review Michael! I will pass on your feedback to Lynsey.
★★★★★ 5/5
YellLetting made easier
Lynsey, Nicola and the team from Shefflets have managed my portfolio of 5 Sheffield apartments for the 3 years. I have found them all extremely easy to work with, always prompt, diligent and professional.Living outside the uk, good communication is vital, certain problems I have endured recently, concerning a complex management, were resolved to everyones satisfaction due to the persistence of Shefflets. Nice one team!
AndrewR-1731 · 23 October 2024
★★★★★ 5/5
GoogleI recently went through an application to rent a house through Shefflets and the whole team were so friendly and helpful. Isabelle in particular dealt with our application and helped make the process efficient and hassle free. Would recommend their services to anyone looking to rent or buy a new property.
Caroline · 9 October 2025
Agent replied · 23 October 2025
Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with our team, and especially with Isabelle. Making the renting process smooth and stress-free is always our goal, so it’s great to know we achieved that for you. We really appreciate your recommendation and wish you all the best in your new home!
Best wishes,
Shefflets and Sales
★★★★★ 1/5
GooglePlease stay away from tis place!
Shefflets calls Printworks apartment for "Brand new apartment", but what do you really get when you moving into your studio?
When I moved into Printworks studio everything was unbelievable dirty. There was hair all over the studio. Even in the fridge there was hair and crumbs of old food.
The mattress was dirty and smelly. The door lock was broken, I couldn't close the door, so I couldn't go anywhere.
When I took the shower, which has a wrong construction, the water run out from the bathroom into another room.
When I contacted The office, they promised me to send someone, who can fix all this. I had been waiting for help for hours, no-one ceme to help me.
Instead of settling down, and go to the University, I should find a solution myself.
If you dont want to have bad experiences, waste your time, energy and money, stay away from the these liers!
Oksana · 18 June 2018
Agent replied · 16 June 2024
Hi Oksana, sorry you still feel this way after our call. As mentioned unfortunately as we don’t have any control over this development it is the management company of the development that need to sort these issues for you. Due to this this review is not relevant to Shefflets in anyway and the people you have actually dealt with don’t work for or with our company. Please remove this review and direct it at the correct company. Regards Shefflets
★★★★★ 1/5
GoogleAfter 9 years of being a tenant, and having already received my full deposit back from the landlord, Shefflets are retrospectively sending me invoices for things i’ve not agreed to, like an oven clean, 11 days after i’ve moved out. Laughable really.
Matt · 18 December 2025
Agent replied · 25 December 2025
Good Morning Matt,
We’re sorry to see that you felt the need to leave a one-star review, especially after being a tenant for nine years. However, we want to clarify that Shefflets did not manage this property and had no involvement whatsoever in the landlord’s decisions regarding deposit returns, cleaning charges, or any retrospective invoices. The landlord chose to return your full deposit, as she believed you would pay the cleaner directly for the work you personally arranged.
Our only involvement was carrying out the checkout inspection and, at your request, providing contact details for a cleaner (Bev). We understand that one of our colleagues did chase you on behalf of the cleaner to request payment for the £170 deep clean. She also mentioned that the landlord required the oven to be cleaned separately. Beyond that, all decisions regarding the condition of the property and any follow-up actions were made by the landlord, not by us.
We can see how this situation may have caused some confusion, but it’s disappointing to receive a one-star review for something we had no authority over. We kindly ask that you reconsider or redirect your feedback to the appropriate party so your concerns can be addressed accurately.
Separately, the cleaner is a small local business, and as you have already received your full deposit back, we’re sure you’ll understand it would only be fair to pay her for the work that was agreed.
We genuinely wish you all the best for the future.
The Shefflets Team
★★★★★ 5/5
GoogleShefflets go above and beyond the service I have ever had from a letting agent before. I have cognitive disabilities and rely on them for the day to day management and they have always done a good job even including managing renovations for me. I trust them too which is important when people are handling your money.
Shona · 16 April 2025
Agent replied · 25 August 2024
Good Morning Shona, thank you for the glowing review. The team really appreciate such fantastic feedback. Thank you from Team Shefflets and Sales
★★★★★ 5/5
GoogleWe recently bought our house through Shefflets. They were absolutely fantastic; really helpful and quick to reply to any questions we had. Great for us as first time buyers. Very friendly, patient and professional too. We would recommend them 100%. Thank you to Olivia, Lynsey and the team - keep up the good work!
Cat · 17 June 2022
Agent replied · 16 June 2024
Thank you for the great review, we wish you the happiest of times in your new home. Kind regards Shefflets and Sales
★★★★★ 5/5
GoogleVery helpful and professional letting agents - quick to respond and willing to go the extra mile to help tenants
Joshua · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re thrilled to hear that our team was helpful and professional, and that we could go the extra mile to support you. Your feedback means a lot to us and motivates us to keep delivering the best service possible.
Kind regards,
Shefflets and Sales
★★★★★ 5/5
GoogleRecently moved in to a new rental property and Shefflets have been great so far, there was an issue with the fridge freezer which was replaced with a brand new one in just a few days. Great communication and very proactive when dealing with any issues. So far so good!
Alex · 30 May 2025
Agent replied · 23 August 2025
Thank you, for the 5 Star review. The Shefflets and Sales Team appreciate your acknowledgement of their hard work. Kind Regards Shefflets and Sales
★★★★★ 5/5
GoogleHope and Shefflets were incredible at helping us move to our new home! The process was extremely simple and easy with everything being sorted in the matter of a week or so! Hope was also there to answer any questions we had. We would give 10/10 to Shefflets for such good service!
Dominika · 17 June 2022
Agent replied · 16 June 2024
Thank you for such a lovely review. We hope you enjoy your new home. Kind regards shefflets
★★★★★ 1/5
GoogleLost £160 from a deposit due to cleaning fees and some general wear and tear (that was present in the ingoing inventory). The cleaning they got us on were for things like dust on a light bulb, a scuff on a skirting board etc. Mad how tenants have little to no protection in this country from ludicrous claims like this.
If you'd like a dustless lightbulb then why not put those in the parameters of how the property is meant to be left like. I guess because the flat was unfurnished they had to resort to some dire techniques. Avoid at all costs!
A · 18 January 2024
Agent replied · 16 June 2024
Good Morning,
I am sorry you feel this way, obviously you do not agree with the checkout report and this is why your deposit is held in a government backed scheme to protect you.
We send all our tenants a guide to the checkout process to help with their move out and hopefully aid them with the full return of their deposit.
After checkout, if there are issues to be rectified, we again update you and if you do not agree with the outcome an independent arbitrator from the Deposit Protection Scheme becomes involved.
If any of your deposit is in dispute, the arbitrator will decide the outcome, not us. This is the fairest way to resolve these issues.
We wish you all the best in your new home.
Kind regards Shefflets.
★★★★★ 5/5
GoogleBest Estate agent experience yet. Super clean when moving in, our person of contact - Hope was excellent at commutating everything on time & even helped us with an issue that happened at 7am! Deposit came back in full, so happy!
Kirill · 24 December 2022
Agent replied · 23 December 2024
Thank you for the great review. We wish you all the best. Kind regards The Shefflets Team.
★★★★★ 5/5
GoogleFantastic lettings agents! Huge thank you to Lynsey who managed to help us secure our property and helped every step of the way! Also very responsive and helped with any query that came her way! Cannot recommend enough and can’t thank enough for our situation!
Oliver · 17 June 2022
Agent replied · 16 June 2024
Thank you Oliver for that incredible review! All of the team are delighted to receive such great feedback.
★★★★★ 5/5
YellOutstanding services, great professionalism and care
I was moving from another city due to a new job and had never been to Sheffield before. I needed decent accommodation in a nice location, with good transport links and all the amenities. I found a nice furnished 2-bedroom property managed by Shefflets. I was attracted to the information on the property provided by Shefflets. There was a video link to view the property online, which was professionally done and amazingly beautiful. It captured everything I needed to see, and I was also highly impressed with the physical viewing. Everything described in the advert was what I saw and felt when I moved in.Shefflets staff worked professionally; they communicated politely, advised, and supported me throughout and ensured I was on track. I am also impressed with how they provided relevant information and stayed in touch to ensure no issues when I moved in. I settled in quickly and have spent almost four weeks enjoying my stay, and I remain highly impressed. I strongly recommend Shefflets.
IsaacD-19 · 26 October 2021
★★★★★ 5/5
GoogleGreat experience from flat hunting to fault reporting! Very attentive, responsive, friendly and helpful team that assisted me in my apartment search before my move to the UK. Smooth and seamless process from application to moving in. Excellent communication and coordinating! A big thank you to Jess, Rebecca and Lynsey!
Michael · 17 June 2021
Agent replied · 16 June 2024
Hi Michael, So pleased with this review! We really appreciate the excellent feedback and the team would all like to thank you for sharing your views on our business. Thank you!!
★★★★★ 4/5
GoogleI will largely repeat my review of 12 months ago- as Shefflets has recently demonstrated a proactive approach, and arranged renewal of my agreement with my existing tenants.
I have used Shefflets to let and mange my property for a number of years. I have found them to very strong and professional in terms of securing and documenting lettings in a timely manner. In terms of property management we had a series of discussions at the outset to establish our respective requirements and expectations; since then I have found them to be speedy and responsive in reacting to tenant issues.
David · 17 June 2023
Agent replied · 16 June 2024
Thank you, for the great review David. Kind regards Shefflets and Sales
★★★★★ 5/5
GoogleBest Estate agent experience yet. Super clean when moving in, our person of contact - Hope was excellent at commutating everything on time & even helped us with an issue that happened at 7am! Deposit came back in full, so happy!
Kirill · 17 June 2022
Agent replied · 16 June 2024
Thank you for the great review. We wish you all the best. Kind regards The Shefflets Team.
★★★★★ 5/5
GoogleA huge thanks to all at Shefflets, especially Olivia for marketing and selling our property and also for managing it over the last few years. We never had a significant gap between tenancies and any maintenance issues were handled timely and effectively. I would thoroughly recommend them.
Wayne · 17 June 2021
Agent replied · 16 June 2024
Thankyou Wayne for that incredible review! All of the team are delighted to receive such great feedback.
★★★★★ 5/5
GoogleWe have just started our adventure with SheffLets. All process about getting a new flat was easy. We could sort it out online, which was easier for us. That lady Rebecca was very helpful and she answered all questions and helped us to come through it.PositiveResponsiveness
Arkadiusz · 17 June 2021
Agent replied · 16 June 2024
What a brilliant review. Thank you from all the team at Shefflets!
★★★★★ 5/5
GoogleFantastic got my new home to rent sorted with in a few days.
Very friendly clear communication and was so easy to deal with.
I strongly recommend Sheffletts.
Jason · 17 June 2023
Agent replied · 16 June 2024
Thank you Jason, the great review is much appreciated by the Team. I hope you enjoy living in your new home. Kind Regards Shefflets
★★★★★ 5/5
GoogleI can’t recommend Shefflets enough, Lynsey and the team always get the job done efficiently and they really do go above and beyond. As a landlord who lives abroad they always keep me in the loop and update me, keeping my life hassle free!
Thank you Shefflets
Debbie · 17 June 2020
Agent replied · 16 June 2024
Thankyou so much for that great review. The staff really appreciate the positive feedback
★★★★★ 5/5
GoogleJust moved in a new property and Shefflets have been helping me all the way, thank you Shefflets team for your great hard work
Tashinga · 8 September 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! 🌟 We’re really glad to hear you’re settling into your new home and that we could help make the process smoother for you. Wishing you all the best in your new place, from all of us at Shefflets! 🏡💙 …
★★★★★ 5/5
YellExcellent experience
My partner & I rented a property through Shefflets in May.We have nothing but praise for Shefflets & wouldn’t hesitate recommending to others.We also received a lovely welcome gift when collecting the keys for our new home.I’d also like to give special praise to Hope. She was fantastic throughout the all process & nothing was too much trouble. Hope is a credit to the company.
DeanL-193 · 2 August 2022
★★★★★ 5/5
GoogleI rented off SheffLets before Christmas, everything went smoothly and on time. Alex King who showed me around was great, very knowledgeable and couldn't do more to help. When I come to buy I will be asking him for help! Thanks Alex and SheffLets!
Mr · 17 June 2020
Agent replied · 16 June 2024
Thank you very much for your review and we are glad you are happy with our service.
Look forward to finding you a house in the future.
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