Sheffield City Living Sheffield reviews

★★★★★ 2/5

Google

Will try rinse you for your deposit at the end. Communication through my tenancy was good, however.

Tom · 12 October 2024

★★★★★ 5/5

Google

I rented a flat with SCL for 18 months and they were great! They responded to my requests to fix things very quickly, even in emergencies. The renting process went very smoothly and they were extremely quick in giving me a reference at the end of the tenancy. They are efficient and professional. I would highly recommend this estate agency.

Flora · 25 August 2020

★★★★★ 5/5

Google

I used Sheffield City Living for renting an apartment in Sheffield for the last 18 months. The whole process, from booking viewings to getting back my deposit, was made easy by a very effective and professional team. I am very satisfied with the service provided by this agency and would gladly recommend them to my friends. Thank you. Irina

Irina · 25 August 2020

★★★★★ 1/5

Google

worst letting agency ever, please avoid they just make your tenancy look like a nightmare

Christina · 12 October 2024

★★★★★ 5/5

Google

Our dealings with Sheffield City Living have been outstanding. They have been quick to reply to any query, open and honest, and I would thoroughly recommend them to anyone. Previously, I have had terrible service from other estate agents in Sheffield and Sheffield City Living have been a breath of fresh air. 100% would recommend.

David · 25 August 2020

★★★★★ 5/5

Google

This agent is very helpful and responsive. They helped me all the way when I started looking at renting an apartment in Sheffield at the beginning and throughput my tenancy when I needed to extend the rental period for 2 more weeks. I highly recommend this agent for everyone.PositiveResponsiveness, Professionalism

A · 25 August 2021

★★★★★ 1/5

Google

Repairs weren't taken seriously or carried out properly, keys to our flat were lost by the agency so contractors had to carry out work while we were home, we had bugs falling onto our bed from a crack in the ceiling and it took them 3 weeks to send someone out to fix it. Bit naff really.

Meagan · 26 August 2019

★★★★★ 1/5

Google

I spent £6250 in rent. As soon as my contract was up they gave me a list of nonsense things they were trying to get me to pay for to squeeze as much money out of me as possible. £35 for replacing three lightbulbs! I highly advise you go to a different estate agents in Sheffield :)

Cal · 26 August 2019

★★★★★ 1/5

Google

Awful letting agency. Poor customer support. A certain individual called Claire Rose is extremely rude and will constantly neglect your maintenance requests. Avoid like the plague!!

Zesty · 25 August 2022

★★★★★ 5/5

Google

I was a tenant for 6 years and I would have no hesitation in recommending this agency and this team. They answered all my queries promptly, sorted out all the the problems very efficiently. They are fantastic people and I miss them!!PositiveResponsiveness, Quality, Professionalism, Value

Mihaela · 25 August 2021

★★★★★ 1/5

Google

They wanted me, the guarantor for a 70 year old lady from Ukraine to be fully employed and to be a homeowner. The only alternative given was to pay the full 6 month rent upfront - which I can do, but not with this attitude from them. They basically rejected me without even looking at my financials, assuming that "Ukrainians are poor and can not pay"

Galina · 25 August 2022

★★★★★ 5/5

Google

I was extremely satisfied with the services provided by Sheffield City Living. Their customer service was always friendly, prompt and professional and they took good care of me and my apartment up until the end of tenancy. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Ville · 25 August 2021

★★★★★ 1/5

Google

worst customer service of decade record holders are there, nevertheless claimed they have the best electronic reporting software.(mind you its reporting with no ACTION.) they will LIE to you regarding your EPC RATING, BOILER,,WATER SUPPLY, HEATING ETC.( they will tell you to validate the authenticity of their own remarks(in simple terms we lie Its your duty to prove we are lying) repairs never happen with them other than authorization. SO ALL TENANTS AND LANDLORDS RUN AWAY AS FAST AS YOU CAN since if you get caught like me sheffeild city living will rip you apart.

Maulee · 26 August 2018

★★★★★ 1/5

Google

worst in Uk ,USA or Bermuda where i had so much of comparative better experience with so called worst in above countries. i will give my experience you make your own judgement. 1. Advertised in wrong post code given wrong tenancy agreement for months losing valuable documents and deliveries. 2.when moved in 3 heaters are broken, repair took 48 hours to take effect( i had to stay with my two young children in a hotel) 3.boiler broken giving a thumping electricity bill with two hot water taps broken confirmed by agents maintenance workers ,informed it will be repaired but no response for 3 weeks. 4. Electric shower water leak made me call emergency no given in agreement, which is apparently office workers phone which goes to voice mail. Explained my situ in massage yet to get response after 48 hrs. If you are doctor like me or other professional who don't have lot of time to fight or unable tolerate stress better avoid

Buddhi · 26 August 2018

★★★★★ 5/5

Google

Rented a property this year and Claire who looked after us from the agent side was great, very quick responses and solved all the issues we had, I would happyily work with her and Sheffield City Living again.PositiveResponsiveness, Professionalism

Nikhil · 25 August 2021

★★★★★ 5/5

Google

Nice people, Quality customer service, listen to you, give you good apartment and when you are leaving return the apartment in the state you receive it. Never had a problem with them.

Adeni · 25 August 2022

★★★★★ 3/5

Google

Edit: Really sorry I made an error leaving a bad review. Yes its Noble Living it was aimed at for some reason you guys popped up and having a very similar name I did leave the bad review.

Vaclav · 25 August 2021

★★★★★ 1/5

Google

Sheffield City Living/lettings. Zero customer service, I've been in one of there rentals just short of two months now and I still have a list of outstanding urgent repairs (left over from previous Tennent). I.e. Fire door left off leaning against wall etc. The day the Gas certificate ran out they sent a guy the next day to renew it as it's a legal requirement, which shows they can respond if they want. They reply "eventually" to repeated emails. The contractors they used to "clean" the property do a less than minimal job and left the property dirty and unfit to live in, I had to pay my own cleaner and do it myself. In short Absolutely appalling customer service, I would give zero stars but google won't let me.

Andrew · 26 August 2017

★★★★★ 5/5

Google

I have been a landlord with Sheffield city lettings for over 6 years and Sheffield city sales have recently sold my apartment for me. I have found them to be very friendly and efficient whenever there has been a problem with my apartment or with a tennant they have sorted it for me. They have always got a new tenant before the end of the existing tenancy and I have had no void periods. Many thanks to all the staff at Sheffield city lettings.

Christine · 26 August 2016

★★★★★ 5/5

Google

I rented a property for 2 years from Sheffield City Living. They were always responsive to damage reports and problems with the property. Staff are always kind and helpful. All in all a pleasant experience. Would highly recommend 👍🏻PositiveResponsiveness, Quality, Professionalism

Miss · 25 August 2020

★★★★★ 1/5

Google

Abysmal. It got to the point where we threatened legal action and they laughed at us. Clearly have no regard for customers, tenants or the reputation of the landlords they represent. We moved in to a flat and immediately reported a number of issues, all of which were ignored for weeks. Our main concern was that the boiler didn't work at all (cold showers all round). They eventually 'fixed' this, only for us to come back from spending a week with our families to find it had been throwing out steam and worsened the damp we had reported when we originally moved in, alongside warping the floor. I could write a long list of other issues we had but I will instead say: Stay away. Find another agents.

Em · 27 August 2014

★★★★★ 5/5

Google

I rented for 10 months through them. I had to move due to my job. My stay there was great. They responded fast to a maitenance problem I had. I didn`t notice anything unsual or bad in their aproach towards the customer (me). In my 10 months stay I didn`t get a single "visit" or call that was unannounced or just to "check" you up. If I am every going back to Sheffield, I`ll rent through them again.

Mihai · 26 August 2017

★★★★★ 5/5

Google

Dear Jonathan This is to say great work done in getting my property sold. I had almost lost hope of selling but you encouraged me to keep the momentum. A resounding 5 out of 5 from me kehinde

Kehinde · 25 August 2020

★★★★★ 5/5

Google

All employees in this office are responsive and helpful. When I have repairs or issues in the apartment, in most cases, the response comes on the same day and the contractor contacts me on the same day to set a convenient time to look at the issue. so repairs are done in maximum three to four days. I had a very good experience with this office and hopefully continue to do so.

Atekah · 26 August 2019