Martin & Co Sheffield reviews

★★★★★ 5/5

Google

I've enquired into a lot of properties from Martin&Co and they've always been helpful, quick to reply and helpful in setting up viewings. Daniel in particular was amazing during my viewing of one property, really knowledgable and friendly! Would definitely recommend using this agency for lettings/sales, nothing but a good experience with them.

Riley · 5 November 2025

★★★★★ 5/5

Google

What a wonderful bunch of people! The customer service standard provided by Martin & Co in Hillsborough far exceeded the service levels I have experienced of other estate agencies in Sheffield. A really big contrast compared with their competitors. From the initial call and as a newcomer to the rental market, Martin & Co provided the upmost professional service in guiding me and renting my 3 bed luxury apartment to suitable tenants, this was all done within 2 weeks of the property being marketed on Rightmove. I could not recommend Georgia, Josh and Gina enough for their excellence and attention to detail through the whole process. From start to finish, they were professional, efficient, honest, straight talking and most certainly delivered on their promise. I would recommend this local agency without any hesitation. A definite 5 star!

Gurinder · 5 November 2020

★★★★★ 5/5

Google

Sophie Johnson is an absolute gem. She goes above and beyond in order to assist with the purchase of a property. Through no fault of Martin and Co, My purchase took over 10 months, and should have been a simple transaction. Without Sophie chasing up solicitors on an almost daily basis, then the sale would almost certainly have fallen through. The whole team are polite and friendly, and I couldn't have asked for a more professional service. Thanks Sophie. Would definately recommend

James · 4 October 2020

★★★★★ 1/5

Google

Horrendous once you've moved out and staff don't seem to communicate with each other. Tenancy finished early September and emailed about our deposit a couple of weeks later. My email was 'forwarded on to the relevant people'. Waited another two weeks and emailed again as we didn't hear anything; 'Your email has been passed on to Mohamed who looks after your property'. Waited another two weeks and emailed Mohamed as we didn't hear anything; 'Helen is dealing with your deposit'. Two more weeks later and Helen replies stating that the landlord is deciding what he wants to do... We decided to send a Statutory Declaration off to the DPS (Costing £10 for a signature) in order to get a response from the landlord within 14 days as it was getting ridiculous. The landlord replied to the DPS two weeks later; he disputed the deposit and wanted to receive £560 out of £750. The deposit was put through the DPS independent adjudication service in December and the landlord received just £90 for some cleaning - his claims were outrageous and I'm glad the DPS saw through this. A highlight was £150 to cover a router removal - the landlord hadn't even removed it! Looking at other reviews, it's blatantly clear that landlords love Martin and Co (I wonder why!) and a lot of tenants seem to have problems. The service was fine whilst being a tenant but the service after we moved out was appalling.

R · 4 October 2020

★★★★★ 5/5

Google

We dealt with Sophie Johnson. She provided great help and support throughout. Nothing was too much trouble for her and whatever she did, she did with cheeriness and such a positive attitude. A real pleasure to deal with! As someone very experienced in dealing with estate agents all over the country for the last 40 years I can honestly say that Sophie's and Martin & Co's level of service and general dealing with the sale was the best I have ever experienced in that time and I would unhesitatingly recommend them to anyone looking for an agent in the area. The circumstances of the sale were difficult in many ways but everything was dealt with graciously and effectively. Really outstanding!! Only pity is that Martin & Co's ways are not those of all estate agents and that their services are not available nationwide.

Mark · 4 October 2020

★★★★★ 1/5

Google

My son and daughter in law rent a house through this branch. All went well until they had repairs done in what they claimed was essential work . No heating no hot water for a week with a new born baby . The office blame everything else but themselves. Martin and co organised this work they are responsible. The work was rushed and was sub standard. The service from Martin and co is abysmal. No call backs emails sent at 5 pm closing time so you cannot respond. Look at all your poor reviews. Not a reason to use this branch with the poor level of service and care taken . You are affecting peoples life's and the stress of a new born on top of this is just a level beyond. I have been a tradesmen all my life and this house is bodged up . You will be reported to environmental heath and the ombudsmen in due course with legal action is coming your way .

Mark · 28 August 2020

★★★★★ 1/5

Google

Horrendous once you've moved out and staff don't seem to communicate with each other. Tenancy finished early September and emailed about our deposit a couple of weeks later. My email was 'forwarded on to the relevant people'. Waited another two weeks and emailed again as we didn't hear anything; 'Your email has been passed on to Mohamed who looks after your property'. Waited another two weeks and emailed Mohamed as we didn't hear anything; 'Helen is dealing with your deposit'. Two more weeks later and Helen replies stating that the landlord is deciding what he wants to do... We decided to send a Statutory Declaration off to the DPS (Costing £10 for a signature) in order to get a response from the landlord within 14 days as it was getting ridiculous. The landlord replied to the DPS two weeks later; he disputed the deposit and wanted to receive £560 out of £750. The deposit was put through the DPS independent adjudication service in December and the landlord received just £90 for some cleaning - his claims were outrageous and I'm glad the DPS saw through this. A highlight was £150 to cover a router removal - the landlord hadn't even removed it! Looking at other reviews, it's blatantly clear that landlords love Martin and Co (I wonder why!) and a lot of tenants seem to have problems. The service was fine whilst being a tenant but the service after we moved out was appalling.

R · 30 March 2020

★★★★★ 5/5

Google

Hi, i went to look at a flat in chesterfield, Abbie was martin and co. Contact had good communication via email. Followed buy phone confirmation on the day of the viewing from Abbie. Unfortunatly the flat was not for me but Abbie followed up my visit with a phone call to ask for feed back. Great staff, well done Abbie, shame about the flat. Kev Bishop

Kevin · 30 March 2022

★★★★★ 5/5

Google

Shannon was incredibly helpful and responsive throughout the letting process. She made everything easy and stress-free. Highly recommend

Zayb · 13 February 2026

★★★★★ 5/5

Google

Martin & Co have dealt with the letting of our apartment for the last 4 years to 3 different tenants and their service has always been very efficient. I would particularly like to thank James Walsh for his friendly, courteous and efficient service, nothing has ever been too much trouble and he has always responded quickly to any queries and concerns we have had. I would highly recommend Martin & Co as letting agents.

Cheryl · 5 October 2019

★★★★★ 5/5

Google

Hi, i went to look at a flat in chesterfield, Abbie was martin and co. Contact had good communication via email. Followed buy phone confirmation on the day of the viewing from Abbie. Unfortunatly the flat was not for me but Abbie followed up my visit with a phone call to ask for feed back. Great staff, well done Abbie, shame about the flat. Kev BishopPositiveResponsiveness, Professionalism

Kevin · 28 June 2021

★★★★★ 5/5

Google

The staff at Martin & Co Sheffield were, in general, very friendly and informative. From helping me to rent an apartment with them to the prompt and efficient processes they had in place for me to leave the apartment at the end of my tenancy. Many thanks especially to Lehila for being very responsive and helping to return my deposit promptly.PositiveResponsiveness, Quality, Professionalism

Edward · 4 October 2021

★★★★★ 5/5

Google

I have been using Martin & co for past 5 years to manage my investment properties. They have been extremely professional in terms of complying with all legal changes, managing the letting/reletting on time, taking care of all wear and tear fixes. I get prompt responses to all my queries. I would highly recommend them for a stress free property management experience. Keep up the good work Jessica, Shannon , Daniel & Deanna 😀

Preeti · 27 September 2025

★★★★★ 5/5

Google

We have been using Martin & Co as our Letting Agent for a flat in Sheffield since April 2019. Gina and the team have always been friendly, prompt with communications and willing to help with any queries we have. We are not UK-based so rely on them as our agents, and would happily use more of their services with future properties.

C · 4 July 2021

★★★★★ 5/5

Google

Having dealt with Lehila, I couldn’t recommend her service enough. Nothing is ever too much trouble and everything is followed through! Her customer service is phenomenal and I can’t thank her enough for answering all my questions regarding my property search and keeping me in the loop with properties suiting what I am looking for. 10 out of 10 from me!

Janet · 16 March 2021

★★★★★ 5/5

Google

Martin & Co Sheffield, and particularly Jess Lingard, have managed our apartment professionally over the years. Jess has always been helpful, quick to respond and friendly even under difficult circumstances. Jess is an amazing asset to the company.

Greg · 13 April 2025

★★★★★ 5/5

Google

I was trying to find a suitable place to rent for a while and finally found the right place, thanks to Martin & Co. I have received a brilliant service from Deanna, from viewing the property till my moving in, Deanna has been super friendly, helpful and very responsive. A very well deserved 5 star from me.PositiveResponsiveness, Professionalism, Value

Ahmed · 13 June 2021

★★★★★ 5/5

Google

Speaking only about the sales office and specifically Gina. Having lost one buyer (due to incompetent conveyancers) Gina quickly found another buyer. Throughout the whole process Gina was great, quick to respond to calls / emails, calm, proactive. Truly amazing. I can not recommend her highly enough.

Rusty · 29 December 2022

★★★★★ 4/5

Google

I had a quite complicated house move and Sophie and Freddie were there all the way through to help with the sale. The whole Team was approachable and very professional. The missing star is for the price, as their fees are slightly higher than other agents' but they make it worth, so I am glad I saw through that when I choose them!

Sara · 5 December 2019

★★★★★ 5/5

Google

Martin & Co have been my letting agent in Sheffield for many years. The recent service of managing my property, collecting rent, change of tenant and inventory reporting, has been very efficient. The speed of finding a new tenant has been amazing and I have been updated regularly. I am very impressed.

Malcolm · 13 April 2025

★★★★★ 5/5

Google

Great experience, lovely staff, especially Shannon. Wonderful, timely and useful communication. Highly recommended.

Paul · 7 December 2024

★★★★★ 5/5

Google

Lovely staff to work with! Georgia was great throughout my application process and very friendly and timely with everything which was reassuring despite the pandemic. Also, I loved the “move in” kit with treats and vouchers that I received when I got my keys. They definitely came in handy on move in day!😁PositiveResponsiveness, Quality, Professionalism

Suhaidy · 4 October 2021

★★★★★ 5/5

Google

I spoke with Shannon who was a pure delight. Very knowledgeable and understanding, thank you Shannon!

Dawn · 8 October 2024

★★★★★ 5/5

Google

Recently moved house through Martin and Co and dealt with Lehila. What a polite, sweet and helpful young lady. Had a few issues when moving however lehila took no hesitstion is sorting these out for me and answered any questions I had. Would recommend her service if anyone is looking to move. She is a delight!

Tom · 30 March 2021