Martin & Co Sheffield reviews

★★★★★ 5/5

Google

We had a great experience with the Martin & Co Sheffield team. I made an online enquiry on Monday, received a call back on Tuesday, arranged a viewing for Thursday, and by Friday we had paid the holding deposit. The whole process was smooth, efficient, and well organised. We loved the property and were very impressed with how the viewing was conducted. Daniel, who assisted us throughout, did an excellent job. He was professional, friendly, and knowledgeable, providing all the information we needed about the property and clearly explaining the next steps. His communication was prompt and reassuring throughout the process. Based on our experience, I would highly recommend Martin & Co Sheffield to anyone looking for their next home. Thank you to Daniel and the team for making the process so straightforward.

Santhosh · 23 June 2026

★★★★★ 5/5

Google

Martin & Co have been really great throughout my tenancy over the past 2 years in Kelham. All the staff (especially Jess and Deanna) have always been extremely friendly, professional and helpful with any issues I’ve ever had. All the moving in/moving out procedures were done really efficiently with really helpful communication throughout. I’ve dealt with different maintanence issues when living in the flat and they’ve always been so helpful and attentive with instructing contractors right away to fix anything. And a shoutout to Jess L for all her help throughout my tenancy, she’s made the experience really postive and a seamless process. Thank you to all of the team!

Lucy · 11 December 2025

★★★★★ 5/5

Google

A huge thank you to Shannon O’Doughty, who has been exceptional in meeting and exceeding the customer needs. I am a Landlord and my property had become vacant. Shannon patiently listened to my requirements and answered all questions raised. Shannon has excellent industry knowledge and her speed of execution in finding suitable tenants, through to referencing etc is both efficient and effective. All within 24hrs, the tenant referencing etc. process was finalised. I cannot thank you enough. You are amazing!

Christine · 10 October 2025

★★★★★ 1/5

Google

Everything was ok when the tenancy started. But everything from there was downhill. In the end, they deducted half from my deposit for an apartment i cleaned before vacating. the excuse was resealing the bathtub. I am not sure if that is going to cost 400 pounds. Many times, my partner had talked with the agency and the rude behaviour from the staff was the last straw. The thing is the agency has their priority set, which the owner, not the tenant. So in the end they wont be serving you in any form. I'd never let another propery from Martin & Co.

Jeffin · 24 April 2025

★★★★★ 5/5

Google

I had a really positive experience with the Lettings Team. Daniel and Shannon were excellent throughout the process of letting my flat. They were professional, approachable, and kept me updated every step of the way. Their efficiency and clear communication made everything straightforward and stress-free. I really appreciated their support and would highly recommend them to any landlord looking for a reliable letting service.

Errol · 4 September 2025

★★★★★ 5/5

Google

Just leaving a review to say many thanks to Shannon for being so kind and helpful throughout our tenancy process. Her professional and friendly approach is an excellent asset to the agency.

Nick · 13 April 2026

★★★★★ 5/5

Google

Amazing experience with Martin&Co, process was very smooth with constant communication throughout. Very flexible with move in dates and the property was in perfect condition when I moved in. Collecting the keys and the whole application process was very easy to do. Huge thank you to Shannon and Deanna for all their help! Lovely team!

Hol · 24 March 2025

★★★★★ 5/5

Google

We recently put our rental properties on the market. Gina Whyman assisted us in finding a buyer and selling the properties. We received excellent service from Gina from start to finish, she was kind, professional and very approachable . At every stage she went above and beyond to help make the process as stress free as possible. “Thank you Gina” we would definitely recommend her to anyone thinking of selling their property.

Linda · 4 October 2023

★★★★★ 5/5

Google

I had a fantastic experience with Martin & Co Sheffield Letting & Estate Agents. The team was professional, friendly, and highly efficient throughout the entire process. They kept me well-informed at every stage and were always quick to respond to any questions or concerns. Their knowledge of the local market and attention to detail made everything smooth and stress-free. I would highly recommend Martin & Co Sheffield to anyone looking for a reliable and trustworthy letting and estate agent. Excellent service from start to finish!

Sohel · 8 April 2026

★★★★★ 5/5

Google

UPDATE: We have since moved and still have great things to say about Martin and Co. Any problems that came up during our tenancy were sorted quickly. Moving out was easy and we were able to sort any problems with our deposit quickly and smoothly. We would definitely rent from Martin and Co. Sheffield again. Georgia was lovely and very quick to respond and help solve any issues. Our flat is in a lovely condition and great value for money, which is important for us as two postgrad students.PositiveQuality, Value

Eve · 19 July 2022

★★★★★ 5/5

Google

The customer service standard provided by the current Martin & Co team in Hillsborough is excellent. I was a tenant for seven years and Martin & Co were always quick to respond to any repair/maintenance issues, which were dealt with efficiently by their contractors. In addition, Martin & Co always gave me plenty of notice for property visits, renewal of tenancy, and always answered any queries and questions I had, and explained any legal technicalities. I could not recommend the current team - Deanna, Olivia and Sam (apologies for missing anyone out) - enough for their excellence. Also, Martin (the original person I dealt with all the way back in 2014) was great. From start to finish, they were/are professional, efficient, honest, straight talking, and reasonable. Sam did my check-out inspection, which was very (VERY) thorough, and patiently answered my questions and explained the process of repayment of deposit. I spent ages cleaning the apartment (you can not believe how long it took - literally days!!), so it was fantastic to have my deposit repaid in full within a month of leaving. Many Thanks again, Martin & Co, you're the best !PositiveResponsiveness, Quality, Professionalism

Simon · 3 June 2022

★★★★★ 5/5

Google

I had a hard time finding a flat to relocate but they were very understanding and helped me find a lovely property to move in within just days of explaining my problem. They did whatever possible to find a flat tailored to my required specs and needs. Many thanks to everyone. (Shoutout to Jess who made an entire office look for a flat with a balcony).

Panagiota · 25 August 2023

★★★★★ 5/5

Google

The customer service standard provided by the current Martin & Co team in Hillsborough is excellent. I was a tenant for seven years and Martin & Co were always quick to respond to any repair/maintenance issues, which were dealt with efficiently by their contractors. In addition, Martin & Co always gave me plenty of notice for property visits, renewal of tenancy, and always answered any queries and questions I had, and explained any legal technicalities. I could not recommend the current team - Deanna, Olivia and Sam (apologies for missing anyone out) - enough for their excellence. Also, Martin (the original person I dealt with all the way back in 2014) was great. From start to finish, they were/are professional, efficient, honest, straight talking, and reasonable. Sam did my check-out inspection, which was very (VERY) thorough, and patiently answered my questions and explained the process of repayment of deposit. I spent ages cleaning the apartment (you can not believe how long it took - literally days!!), so it was fantastic to have my deposit repaid in full within a month of leaving. Many Thanks again, Martin & Co, you're the best !

Simon · 30 March 2022

★★★★★ 5/5

Google

UPDATE: We have since moved and still have great things to say about Martin and Co. Any problems that came up during our tenancy were sorted quickly. Moving out was easy and we were able to sort any problems with our deposit quickly and smoothly. We would definitely rent from Martin and Co. Sheffield again. Georgia was lovely and very quick to respond and help solve any issues. Our flat is in a lovely condition and great value for money, which is important for us as two postgrad students.

Eve · 30 March 2022

★★★★★ 5/5

Google

Jess and Deanna have been great from the start to finish on purchasing a property from them. They have given me advice, reassurance and guidance on the whole experience of buying a house. Their service is impeccable and customer care is epic. Thank you again.

Dexter · 13 March 2026

★★★★★ 5/5

Google

By far the best lettings agency I have dealt with. Their competitors were either asking for huge deposits up front, were completely unsympathetic to our circumstance (NHS worker moving 300miles for next placement, no I can't come for a face to face interview during lockdown 🤦‍♂️) or were downright rude. Deanna on the other hand was helpful, friendly and professional, she listened and understood our requirements and helped us every step of the way through the process. The video viewing was clear, well shot and detailed. The online app Goodlord is easy to use to deal with the reference checks and contractual paperwork, the whole team is friendly and knowledgeable, and they've gone the extra mile to help us at every point in the process! Highly recommended, and we will always use Martin&Co.PositiveResponsiveness, Quality, Professionalism, Value

P · 22 October 2021

★★★★★ 1/5

Google

I had an incredibly frustrating and unprofessional experience with This branch. My application was initially approved by the landlord, and I provided all requested financial documentation, including savings and investments that far exceeded the affordability criteria. However, my application was later denied with vague reasoning and no transparency. The agency refused to provide a clear explanation as to why my references were deemed insufficient, despite my finances being more than adequate. I was also informed that my application was impacted by a “tip-off,” yet they failed to disclose any details or evidence to support this claim. This raises serious concerns about fairness and professionalism. Communication throughout the process was inconsistent and misleading, I received messages suggesting everything was completed, only to later be told my application was rejected. When I asked for clarification, I was met with dismissive responses

REGAL · 14 February 2025

★★★★★ 5/5

Google

What a wonderful bunch of people! The customer service standard provided by Martin & Co in Hillsborough far exceeded the service levels I have experienced of other estate agencies in Sheffield. A really big contrast compared with their competitors. From the initial call and as a newcomer to the rental market, Martin & Co provided the upmost professional service in guiding me and renting my 3 bed luxury apartment to suitable tenants, this was all done within 2 weeks of the property being marketed on Rightmove. I could not recommend Georgia, Josh and Gina enough for their excellence and attention to detail through the whole process. From start to finish, they were professional, efficient, honest, straight talking and most certainly delivered on their promise. I would recommend this local agency without any hesitation. A definite 5 star!

Gurinder · 4 July 2021

★★★★★ 1/5

Google

This is an update. I was with Martin and co for 6 years, they are the most unprofessional, lazy letting company I have ever been with, they say they will do things and then don't, towards the end of my contract, I had a mouse and rat problem, they didn't do anything about it, until the 3rd time I told them, the work that is completed is not safe. They took out a carbon monoxide detector and didn't replace it. I had to get the private Housing Standards Authority involved in Sheffield because they didn't fix the leaks. The heating, the front door, patio doors, there where grease stains on the bedroom walls, marks on the floors and carpets... Broken bath panel and the day I moved in, no heating and no hot water, when I told them they have 24hrs to fix it by law... They tried to serve an unwarranted section 21 notice within hours of moving in, they bully and abuse their position, DO NOT EVER WORK OR LET FROM THIS COMPANY

Leighton · 5 February 2025

★★★★★ 5/5

Google

By far the best lettings agency I have dealt with. Their competitors were either asking for huge deposits up front, were completely unsympathetic to our circumstance (NHS worker moving 300miles for next placement, no I can't come for a face to face interview during lockdown 🤦‍♂️) or were downright rude. Deanna on the other hand was helpful, friendly and professional, she listened and understood our requirements and helped us every step of the way through the process. The video viewing was clear, well shot and detailed. The online app Goodlord is easy to use to deal with the reference checks and contractual paperwork, the whole team is friendly and knowledgeable, and they've gone the extra mile to help us at every point in the process! Highly recommended, and we will always use Martin&Co.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 12 June 2021

★★★★★ 5/5

Google

We had a very positive experience, and were shown around a flat by a man called Daniel who was very friendly and able to answer any questions we threw at him!

Mary · 23 May 2026

★★★★★ 5/5

Google

By far the best lettings agency I have dealt with. Their competitors were either asking for huge deposits up front, were completely unsympathetic to our circumstance (NHS worker moving 300miles for next placement, no I can't come for a face to face interview during lockdown 🤦‍♂️) or were downright rude. Deanna on the other hand was helpful, friendly and professional, she listened and understood our requirements and helped us every step of the way through the process. The video viewing was clear, well shot and detailed. The online app Goodlord is easy to use to deal with the reference checks and contractual paperwork, the whole team is friendly and knowledgeable, and they've gone the extra mile to help us at every point in the process! Highly recommended, and we will always use Martin&Co.

Phil · 30 March 2021

★★★★★ 5/5

Google

Martin&co looked after my property for many years and also sold it for me when needed. Throughout the years they have been brilliant and always took care of any issues promptly and professionally giving me total peace of mind. During the sale the were excellent at getting many viewings quickly and were always kind and understanding throughout the whole process. I would have no hesitation in recommending them to other landlords. Perfect service .

Philip · 1 April 2025

★★★★★ 5/5

Google

I would highly recommend Martin & Co, especially Gina Whyman. We received the most amazing service from viewing properties to actually buying a property. Gina was always available to help and answered any concerns we had immediately. Her professionalism and determination to get this property purchase over the line was exemplary. Would have no hesitation in using or recommending Martin & Co.

Steve · 21 May 2023