Trusted Agent profile · Sheffield
★★★★★
535 reviews across 1 platform
43-45, Church Street, Sheffield, S1 2GL
Part of Haybrook, see every office.
Haybrook's office in Sheffield, at 43-45, is rated 4.4 out of 5 across 535 reviews on 1 platform, including 535 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Haybrook Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
1/5
GoogleExtortionate admin fees in return for 1 star service, mis-sold the house to us as part furnished when the landlord asked for it it be advertised as unfinished. Very hard to get an answer out of, installed broken appliance at our house. I would not recommend this branch of Haybrook.
5/5
GoogleBrilliant, quick, no nonsense, friendly service. Definitely the best letting agents I have dealt with.
Dear Chantelle Campling, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. Haybrook (Lettings) Sheffield
5/5
GoogleQuite pleasant but professional in carrying out their task. Thanks alot Emma, Mark and Mattew
Dear Olalekan Ojedokun, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. Haybrook Sheffield (Lettings)
5/5
GoogleReally professional staff. Katie and Megan are a pleasure to work with
Hi Kaye Perri, We're pleased to see the 5-star rating you left for us. Thanks again for taking the time to leave us this rating about your recent visit. Take care!
5/5
GoogleExcellent customer service, very transparent and helpful. Really please so far! :)
Dear Dee Green, Thank you for leaving such great Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! feedback about your experience with Haybrook Sheffield (Lettings) estate agents.
5/5
GoogleAbsoulty amazing service really friendly staff would highly recommend
Dear Matty Batty, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for leaving us this response!
5/5
GoogleHighly professional team. Excellent and timely communication. Would definitely recommend them
Dear Vipin Sachdeva, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleHaybrooks are great! Adelaide and Elle are very helpful. Thanks guys
Dear Matt Shaw, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleVery professional, very knowledgeable, 10/10 customer service.
Dear Rhys Schofield, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you, and have a fantastic day!
1/5
GoogleCant believe I can not give less than one star, inept lettings administrators, straight out of school. Sending texts threatening legal proceedings when there are no issues. Never do what they say thyre gunna do..............S H A M B L E S
5/5
GoogleProfessional service everytime and down to earth staff.
Dear James Sawyer, Thank you for leaving such great feedback about your experience with Haybrook Sheffield (Lettings) estate agents.
5/5
GoogleExcellent service from Jodie Carrigan. Friendly and welcoming during a recent viewing and had a lot of knowledge about the property.PositiveProfessionalism
1/5
GoogleHorrendous service. Would not recommend.
James Hill, we're disappointed to hear of the negative experience you had at our location. I am sorry but I don't appear to find you in our records as one of our Lettings clients. We'd like the opportunity to discuss this with you. Please reach out to us at lettings@haybrook.com at your earliest convenience to discuss how we can turn your experience into a positive one.
5/5
GoogleFantastic team and excellent service!
Dear Jenna Pullen, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleVery good experience, very speedy and professional!
Dear Gareth Wyld, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleKatie in the Sheffield branch has been fantastic during this awful time. Nothing has been too much trouble and has been so reassuring in this worrying time. Please pass on my thanks.
5/5
GoogleFantastic service from Zoe.
Hi Kerry Stubbs, thank you for taking the time to leave a review for us at Haybrook Sheffield (Lettings). We're happy we could meet your expectations!
5/5
GoogleWE'RE HELPFULL THANK YOU
Dear Tony Humphries, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleBrett very informative on the phone and at the property
5/5
GoogleGot our dream house with them 👌 …
1/5
GoogleAbsolutely rubbish, can't believe they deal with their clients like this. Too expensive for the service they provide. They will never respond or give you a call back. Their costumer service is absolutely awful.
5/5
GoogleWanted to view a house but giving the current situation this wasn’t possible, was offered a virtual viewing by Zoe
1/5
GoogleAbsolutely rubbish estate agent! Service levels is next to zero! I certainly won't using them again and very expensive too!
1/5
GoogleWish I'd researched Haybrook before dealing with them. AVOID AT ALL COSTS.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Trusted Agent.
Tell us what you need and we'll put you in touch. Haybrook Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.
