Dove Properties reviews

★★★★★ 3/5

Google

Rebecca was very useful and great help when finding and signing the house so can’t fault her. However re the landlord, the house wasn’t cleared and the basement is filled with rubbish from previous tenants. It would be great to update this review when things get rectified.

Charlie · 26 July 2024

★★★★★ 5/5

Google

Dove have been extremely helpful and flexible in their support over our property - both in lettings and maintenance - we won’t hesitate to go to them again when we need an agent . Thanks for your help. Trinity URC Church

Anne · 22 March 2026

★★★★★ 5/5

Google

The letting Dept were extremely helpful- both Jodi and Emma did everything they could to help . I mostly spoke to Jodi who was so patient getting all the information from the students + friendly + helpful. Many thanks to them . This is the 3rd house through Dove my kids have rented + we have had a good experience each time. Staff always available when we ring ( not the case with some other agencies !) .Many thanks, from Caroline and Rhodri Thomas

Rhodri · 30 July 2021

★★★★★ 5/5

Google

My experience with Dove has been fantastic. I can not thank Lindsay enough. She arranged an appointment as soon as I contacted her that I had completed the purchase, and had the property was up on their website the very next day. Within hours of the advert going live, viewings were booked and the first group proceeded signed the tenancy agreement. It took 4 months for me to purchase my property; from putting in the offer to the completion in June. Throughout it all, the previous owner had had it advertised for letting with another agency but with no luck. So understandably I was a little concerned. But within 2 weeks of collecting my keys the property was let. I highly recommend Dove, GREAT SERVICE, PROFESSIONAL, FRIENDLY, FAST and EFFICIENT!

Robina · 23 June 2021

★★★★★ 4/5

Google

Emma and the team were very friendly over the phone and when we picked up the keys. Very quick responding to emails regarding requests after we had moved in. Identified jobs to be done such as sorting out the garden before we moved in which was really helpful. Quick at corresponding with the landlord and getting back to us. However, we were a bit unsure about who to contact regarding specific needs (for example maintenance) as we weren't provided with specific email addresses, despite this Emma helpfully forwarded on to the correct person and all our requests were resolved. Would perhaps be useful to have a welcome pack? Overall a really good experience, thank you Emma and team!

Anna · 21 June 2021

★★★★★ 5/5

Google

A group of 4 boys looking for a place to stay so late on in the process was becoming difficult until I enquired with Dove properties. Lauren Watt was our liaison and she was brilliant. Very helpful, was always looking for what we wanted within a house and took it up on herself to find what was best for us. She was very quick with responses and had excellent customer serving skills. Would recommend!

Jay · 20 April 2022

★★★★★ 1/5

Google

Dove Properties has been one of the most frustrating renting experiences I’ve ever had. They show absolutely no concern for their tenants once the lease is signed. The property was left in disarray, and when appliances broke or issues were reported, nothing was done in any reasonable timeframe if they responded to the issues at all. Maintenance requests seem to disappear into a void, and follow-ups are met with excuses or silence. It genuinely feels like they do the bare minimum (or less) while expecting tenants to just live with broken appliances and poor conditions. Completely unprofessional, unhelpful, and uninterested in tenant wellbeing. I would never rent from Dove Properties again and strongly advise others to look elsewhere unless you enjoy being ignored when something goes wrong.

Kara · 23 December 2025

★★★★★ 5/5

Google

I recently had to leave a tenancy with dove properties, a very difficult situation to be in, and Emma made this run as smoothly as possible. She was sensitive to the situation, while maintaining a professional relationship, reassuring me every step of the way. I would definitely recommend her exceptionally high standards and efficiency, which enabled me to exit the contract within a short time scale which was very important in my situation. Thank you Emma!!

Moia · 26 August 2021

★★★★★ 5/5

Google

Very nice experience walking around with Robert. He asked for feedback as we went along making us feel heard and encouraged us to spend our time looking around and not to rush.

Siobhan · 9 April 2026

★★★★★ 5/5

Facebook

From start to finish Dove Properties have been a great letting agent to work when sorting out our student house. They have a good range of properties in terms of number of beds , prices and locations. In particular Emma was incredibly helpful in answering all of our questions we had , responded to emails quickly and ultimately helped us to secure the house we wanted. Without doubt we would recommend Dove Properties to all students!

Freya · 8 February 2021

★★★★★ 5/5

Google

Dove properties have been great and really helpful with an easy move to accommodation in Sheffield. During my move with dove Rebecca has been really prompt and very useful with any problems that needed fixing.

Jonathon · 23 September 2024

★★★★★ 5/5

Google

Thanks for your expert help. We found you knowledgeable, friendly, and very efficient. We were able to rent our property quickly. Thanks again and looking forward to using you again. Edmund.

Edmund · 10 April 2026

★★★★★ 1/5

Google

I speak on behalf of six individuals when I say that Dove made my/our first rental experience a complete misery. Never a straightforward answer, always backtracking on their original statements, and only an incredibly small amount of helpful staff (and they were mostly maintenance!). House was beyond filthy when we first moved in, everything eventually broke down (had to have a neighbour over as shower exploded at midnight!) and we were advised by professionals that the house was not fit to live in due to its unsafe nature. Glad to be out and never looking back!

Nicole · 2 March 2019

★★★★★ 5/5

Google

Tegan from Dove Properties have been extremely helpful in assisting us to secure our accommodation early for the next academic year. The property we viewed in Broomhall was extremely nice as it was well furnished and seemed very comfortable to live in. The location was pretty good as it is not far from everything. Looking forward to stay there soon :)

Xermus · 16 December 2022

★★★★★ 5/5

Google

I recently signed a tenancy here and am very grateful to have found such a helpful agent, Rebecca. She was kind during the viewing, showed me the apartments, and everything was clean and neat. Throughout the process, she was supportive and guided me well. Thank you so much! I’ll update my rating after I move in.

Vipulendiran · 3 August 2025

★★★★★ 5/5

Google

SO FAR SO GOOD!- So far we have had an amazing experience with Dove Properties. Especially Jodi. She has been perfect and most certainly shown us what we will be dealing with for the next year! and we are so happy. We are first time renters and its been a breeze so far. Thankyou for making it easy!

Emy · 14 February 2023

★★★★★ 5/5

Google

I recently had to speak to the accounts team at Dove due to an error on my part. Emma was so helpful and dealt with the issue straightaway which really put my mind at ease. Thank you so much!

Lynne · 22 April 2024

★★★★★ 5/5

Google

Very friendly and helpful experience this afternoon with Emma, gave me all the information I needed showed me 2 properties in under half and hour👍 …

Fran · 8 April 2026

★★★★★ 5/5

Google

Dove properties is an excellent choice if you’re looking to rent a student property in Sheffield. Tegan is an absolute credit to their team, providing support and advice wherever possible, making sure to reply to us almost immediately and extremely helpful in answering any and all questions we had. I highly recommend Dove properties and a big thank you to Tegan :)

Asia · 19 June 2022

★★★★★ 5/5

Google

I would like to thank Emily at dove properties who’s help me through my tenancy takeover process she always answered my questions and kept me up to date with processes. Couldn’t ask for a better service

Caitlin · 24 May 2024

★★★★★ 5/5

Google

Chris was very welcoming and took us round 2 properties, he was very informative about the properties and was happy to answer any questions we had.

Fleur · 5 November 2024

★★★★★ 5/5

Google

Great customer service from Dove Properties in a market when it’s hard to get a response from a letting agency let alone a viewing. Emma Carver has been liaising with me since my enquiry being not only prompt with her responses but also securing us our new rental property which we can wait to move into with little to no hassle! Would recommend

Charlotte · 16 March 2022

★★★★★ 1/5

Google

Our house did not even have fire doors (A legal requirement for all HMOs). Our house also almost burnt down due to Dove’s incompetence. They will not keep your children safe in their uni home. An unacknowledged email meant that 2 weeks after explaining a burn in one of our sockets, we had to contact an emergency electrical engineer and turn off all electricity in the house. This is just one example of how they treat their customers. Other issues include: holes in the floors, water leaking through ceilings, doors hanging off hinges, 12+ contractors coming to fix a boiler that ended up getting replaced after 8 months of it not working, no heating or hot water, contractors turning up at the property unannounced, tables without legs, holes in walls, and much much more. Our house was unfit for human inhabitation. Our issues were not taken seriously and the landlord said these were all “normal issues responded to in good time”. Considering our house was one step away from burning down, I wonder if he would’ve preferred it to actually burn down before providing us any compensation? Not only was there a vast list of issues we had to report (more than one maintenance issue per week), but the state of the house itself was appalling. The pictures I have attached show the situation we moved into. We had to delay our move into our property due to the horrendous condition it was in when we arrived, and when you’ve travelled hours with a car full of furniture and bed sheets and kitchen items, it can be a bit of a hassle to turn back and head home. Dove has robbed our money, disregarded our needs, broken laws and risked our lives. This company cannot be allowed to put your child’s, or your life at risk to make a quick profit. We are taking legal action. Avoid at all costs

Caelum · 26 July 2024

★★★★★ 1/5

Google

Worst student accomodation experience. I have lived in multiple student accomodations and the experiences provided by the Dove team and the landlord was awful. Never had any timely maintenance, we even had broken furnishings inside home for the whole year which they told they had ordered new parts for from the begining of the stay and never turned up. The walls were leaking and started to cave in due to the moisture and they tried to blame it on us. In the end we gave them a thourougly cleaned house with no marking and the fees they charged was proposterous. £600 for cleaning, taking out trash and supposed marks on walls(£200). Hope this doesn't happen to other.

Arun · 26 July 2024