Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSpent two years with Dove whilst at university several years ago and always had a great experience with them, attentive staff, clear communication between us and the landlord and most of all we were treated professionally! (A rarity for alot of Ecclesall Road student letting agents from my past experiences and those from alot of peers back then)
4 years on and that service hasn't changed at all! Jodi has been amazing at keeping in touch with us and speeding along our application as a large house of young professionals.
Matty · 26 July 2023
Agent replied · 27 August 2023
Thanks for this review Matty. Its great to know that you have chosen to use our services again and been pleased with our service. We wish you all the best in your new accommodation with us.
Thanks
★★★★★ 5/5
GoogleRenting with Dove has been an incredible and smooth experience. Emily-Rose Town has been an amazing help and support all throughout my tenancy, providing quick and personal responses to all of my queries.
Joe · 3 August 2025
Agent replied · 2 September 2025
Thankyou Joe for this kind review we really appreciate it and will be sure to pass on your lovely comments to Emily-Rose
Thankyou from all the team at Dove
★★★★★ 5/5
GoogleEmily has been so helpful throughout securing the tenancy. We had to swap numbers of people and she has helped us at each step and made it as easy as possible for us.
Clara · 3 August 2025
Agent replied · 2 September 2025
Dear Clara
We do try to make our processes simple and stress free so its great to read your review. We hope you settle into your new home and enjoy the rest of your experience with Dove Properties.
Thankyou on behalf of all the team at Dove
★★★★★ 1/5
GoogleThe absolute worst letting agent I've ever had the misfortune of renting with. They need to actually check the landlords they decide to manage the properties for because the state of my flat mixed with the incompetency of my landlord is laughable.
I was supposed to move in on July 1st and it's currently August 4th and I still haven't been able to live here as the flat just isn't habitable.
Upon walking into the entryway of the building, there's rubbish all over the landing, the lights do not work, and the post boxes have been broken into. In my actual flat, the floorboards have shifted and are a trip hazard, the washing machine has mold in which after washing continuously with bleach has made no difference, the plug sockets are ruined, the drawers were moldy and broken, the fridge/freezer was broken, the oven settings had rubbed off so you didn't know how to cook anything and the inside was burnt, there's no handle on one of the doors, the bathroom was full of mold, there's no hot water, the bedroom window is broken, and the blinds were broken.
The landlord's job included checking everything before I moved in and deep cleaning the property but literally everything about the property was ruined. She then proceeded to admit that she hadn't checked on the property in 2 years.
After a month of consistent emails between me and my landlord and even cc-ing Dove into an email, the only things that have been resolved are removing the moldy drawers after 3 weeks and getting a new fridge after a month, even after promising that she'd fix everything promptly and get me new appliances (which I'm certain was to just get Dove off her case).
I'm wasting £8,000+ with this dreadful company for a year and can't get out of it, don't let this happen to you. I’ve paid a third of my rent and haven't even lived here yet.
Lyss · 5 August 2025
Agent replied · 2 September 2025
Dear Allyssia,
Thank you for taking the time to leave your review. We're very sorry to hear about your experience and the condition of the property at the time of your intended move-in.
We would like to clarify that Dove acted solely as the letting agent for this property. As such, all management and maintenance responsibilities rest entirely with the landlord. We fully understand how upsetting this situation must be, and we take all concerns raised by tenants seriously, especially where the condition of a property does not meet tenants standards.
While we do not manage the property, we have already flagged these concerns to the landlord following your emails at the beginning of July and were unaware that the situation had not been resolved. We will again contact your landlord to encourage them to address the outstanding issues. We sincerely regret that your move-in experience has been so difficult and that communication with your landlord has not resulted in more timely resolutions.
While we always aim to provide the best service possible and support all tenants, there are certain matters that are ultimately outside of our control as the letting agent.
That said, we’re still very happy to assist in any way we can. If there’s anything specific you feel Dove hasn’t addressed properly, please do get in touch with our team and we’ll do our best to help resolve it.
★★★★★ 5/5
GoogleHaving used Dove as my letting agent for many years, I have always been pleased with their efficiency and professionalism. All the staff are always available to offer good advice. The lettings manager, Emma, is particularly knowledgeable and very engaging and approachable. I wouldn't hesitate to recommend them as a lettings agent.
Nick · 10 April 2026
Agent replied · 22 August 2026
Dear Nick
We really appreciate you taking the time to leave us such a kind review. We look forward to continuing working with you.
Thanks on behalf of all the team at Dove
★★★★★ 5/5
GoogleJust signed for a property for next academic year. The team have been great and especially Emma who was quick to reply and helpful throughout everything. Very transparent and couldn't recommend them highly enough. Great people
New review:
They’ve helped me get released from my contract very quickly and efficiently. Jodi has been great with communication and transparency throughout the whole process. Great team of people
Charles · 23 March 2024
Agent replied · 21 June 2024
Thank you Charles for your kind review!
★★★★★ 1/5
GoogleThese guys are just taking the piss out of poor tenants. High rents and such a bad service. No notice given when service men just let themselves into the house and hang around in the kitchen all day. Saying they need “some time”. We didn’t even raise a problem. Very inconsiderate and no respect for tenants who are paying their salaries.
Viral · 22 January 2026
Agent replied · 22 August 2026
We’re sorry to hear about the experience you’ve described. However, we don’t have any record of you as a current tenant, and we’re unable to identify the situation from this review.
We take issues around access, notice, and respect for tenants very seriously and have clear procedures in place. If this review relates to a property we manage, please contact us directly with your name and address so we can look into this properly.
Without those details, we’re unfortunately unable to investigate or respond further.
★★★★★ 5/5
GoogleChris was very helpful showing us around the houses
E11A · 22 February 2026
Agent replied · 22 August 2026
Thank you. Thats great to hear.
★★★★★ 5/5
GoogleTour was good prompt and useful, property was nice, sorted by Dave
Joel · 22 January 2026
Agent replied · 22 August 2026
Dear Joel
Thankyou for your kind words. We really appreciate you leaving us a review.
★★★★★ 5/5
GoogleRebecca Crofts was a major help with sorting out our property
Adam · 22 January 2026
Agent replied · 22 August 2026
Dear Adam
Thankyou for this kind review. We will be sure to pass on your comments to Rebecca and we hope you will be really happy in your new home for the next academic year.
★★★★★ 5/5
GoogleChris was so lovely and informative :)
Mia · 22 February 2026
Agent replied · 22 August 2026
Thank you Mia.
★★★★★ 5/5
GoogleSpeaking on behalf of 4 students in Sheffield who used Dove to find a house for final year. We had several viewings where the Dove agent was very professional and polite. Once we found the house with them, they were patient and helpful throughout the signing process. Jodi was fantastic throughout the whole process of signing, replying quickly to emails and queries and was always very friendly. Would definitely recommend using Dove when searching for a student property in Sheffield.
Dan · 15 January 2023
Agent replied
Thanks Dan for this fantastic review. Its great to hear how pleased you have been with the service you have received from the viewing process right up to signing for your property. We do aim to provide an excellent standard of customer service throughout. Thankyou from all the team at Dove and for recommending us.
★★★★★ 5/5
GoogleChris was very helpful with our house viewing. Would recommend
Luca · 20 January 2026
Agent replied · 27 January 2026
Dear Luca
Thank you for your lovely feedback! We’re so pleased Chris could help during your viewing, and we really appreciate your recommendation.
★★★★★ 5/5
GoogleI am currently in the process of resigning my tenancy with Dove for another year, and throughout the whole process Jodi has been absolutely fantastic. The process has been tedious as getting my housemates to send in their documents was challenging at times, but Jodi was supportive and patient the whole time. She replies to my emails very quickly and ensures I am up-to-date with the progress of the tenancy regularly, which has made the process so much easier. I highly recommend her and Dove to anyone searching for a student property in Sheffield.
George · 16 December 2022
Agent replied
Dear George, thanks so much for your kind review. We are very pleased that you have decided to re-sign with Dove Properties and hope your second year goes as smoothly as your first. From all the team at Dove.
★★★★★ 5/5
GoogleLived with dove for a while now. Always available, always here to help and the best housing agents I have ever had the pleasure to communicate with. Highly recommend
Kalem · 15 August 2026
Agent replied · 22 August 2026
Dear Kalem
Thankyou for your kind words and lovely review we really appreciate it. From all the team at Dove
★★★★★ 5/5
GoogleChris was amazing with the show around
Ben · 22 January 2026
Agent replied · 27 January 2026
Dear Ben
Thank you for your kind review. We’re delighted to hear that Chris was amazing during the viewing and made the experience a positive one. We’ll be sure to pass on your lovely feedback to him.
★★★★★ 3/5
GoogleMixed review.
Dove itself as a letting agent are very friendly and will be happy to help at any point. They are quick and efficient at getting you to sign tenancy agreement.
However the landlord I had with them, Mr E. Ali was a nightmare landlord. He would constantly come round without consent and try and charge us for things such as a smoke alarm not working (Landlords responsibility).
The stand out situation however has to be when we got broken into and he tried to claim it was one of us because 'not enough had been stolen!' Even with witnesses from next door and a police crime reference number he still tried to claim this! After this he tried to invoice us for the damages via 'whatsapp' so there was no trail of convocation.
I would recommend anyone using there services to do their own due diligence on there landlord as it seems Dove will advertise for anyone without any real background checks.
WILL · 19 July 2022
Agent replied
Thank you for your review Will and we hope you are well. Our tenants' welfare is our highest priority and so we will look into the matters raised urgently. If convenient for you, could you submit a more detailed account to info@doveproperties.co.uk which would help us in this regard. Best Wishes and thanks again.
★★★★★ 5/5
GoogleChris was extremely helpful and showed the
properties in a great light, and was very friendly and answered all the questions I had
Alex · 12 August 2025
Agent replied · 2 September 2025
Thank you so much for your kind words! We're thrilled to hear that Chris was able to assist you so well and present the properties in a great light. We pride ourselves on being helpful, approachable, and informative, so it’s great to know you felt supported throughout. If you have any more questions or need further assistance, we’re always here to help!
★★★★★ 5/5
GoogleChris was great showing us around the houses!
Mikolaj · 23 December 2025
Agent replied · 30 December 2025
Thankyou for taking the time to leave us this generous review.
★★★★★ 5/5
GoogleI am currently a student in Sheffield and was looking for a place to stay next year. We contacted Dove properties and they have been so helpful in helping us find what we were looking for. We went to a number of viewings where the Dove agents were friendly and polite. Then when we had found a property with them, they were patient and helpful throughout the signing process-especially Jodi who replied so quickly and was always so friendly. We would definitely recommend renting with them :)
Roma · 20 April 2022
Agent replied
Hi Roma, thanks so much for your kind words! Its great to hear that you had such a good experience.
★★★★★ 5/5
GoogleJames has been super helpful with any maintenance issues, fast replies and giving updates if things take a little longer
Reid · 19 August 2025
Agent replied · 2 September 2025
Hi Reid,
Thank you so much for the kind words! We're really glad to hear that James has been helpful and responsive with your maintenance requests. We’ll be sure to pass along your feedback to him, he’ll appreciate it! If there’s ever anything else you need, don’t hesitate to reach out.
Thanks again from the team at Dove
★★★★★ 5/5
GoogleDove Properties have been amazing when responding to any maintenance issues or problems we have may had with our house, especially Billy Price who always goes above and beyond to ensure things are fixed as soon as possible. Thank you Billy :)
Aimee · 17 November 2024
Agent replied · 26 December 2024
Thankyou
★★★★★ 5/5
GoogleChris was really nice and friendly
Joseph · 23 December 2025
Agent replied · 30 December 2025
Thanks Joseph. We appreciate your kind words.
★★★★★ 5/5
GoogleHad a viewing around some properties today. Very helpful and viewed some great studios. Went out of their way to drive me between properties. Thank you!
Haydn · 25 July 2026
Agent replied · 22 August 2026
Thankyou. We really appreciate you taking the time to leave this review of our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
