Trusted Agent profile · Sheffield · South Yorkshire
Verified
★★★★★
512 reviews across 2 platforms
34 Campo Lane, Sheffield, South Yorkshire, S1 2DE
Part of Belvoir, see every office.
Belvoir's office in Sheffield, South Yorkshire, at 34 Campo Lane, is rated 4.7 out of 5 across 512 reviews on two platforms, including 395 Google reviews rated 4.7.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
GoogleHarriet did a great job for me in getting my property ready and getting my new Tenants through the door, at all times she acted professionally and kept me informed throughout the process. Thank you
Thank you for your kind review! We're so pleased to hear that Harriet provided such a smooth and professional service in preparing your property and securing new tenants. We’ll be sure to pass along your thanks, she’ll be delighted!
5/5
GoogleThanks for the great experience I had. Grateful for Dawn who helped me very much to make my rental property amazing and safe. I really appreciate the ease of communications during my stay.
Thank you for your kind words! We're so glad to hear you had a great experience and that Dawn was able to support you in making your rental feel like home. We truly appreciate your feedback and are happy communication was smooth throughout your stay.
5/5
GoogleMy partner and I have recently rented a property through Belvoir and the whole process has been great, especially taking into consideration the current pandemic. Jordan has been brilliant throughout the whole process and we are extremely grateful. We've had no problem getting answers to any questions and have recieved responses with speed. Thank you Belvoir and an extra thank you to Jordan, we look forward to turning the property into a home.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleI used Belvoir to view a flat in Sheffield and they were very quick to respond, I saw the property on the same day. Dayna was very helpful in providing information as we saw the property, and despite a large amount of viewings that day she took the time to follow up with me the next day. Great customer service, and all care was taken to social distance and wear masks. Responsible, professional and welcoming.PositiveProfessionalism
5/5
GoogleI was looking for a property in Sheffield but couldn't attend in-person viewing so had to do everything remotely. I initially sent some enquiries and spoke with Dayna who has been really helpful and quick to reply - she was happy to go to the property, take a video tour and answer all questions. Carly has then sorted out the referencing quickly as well, which was free - a nice change to see from the rip-off that Martin n Co have been doing and charging £150 for this (Also takes them 6 weeks?! I've seen Ministry of Defence do quicker background checks). By far the most responsive and professional letting agents I've dealt with and I hope that everything moving forward will be dealt with as easily.PositiveResponsiveness, Professionalism
5/5
GoogleAt point of enquiry (through online search engines), Belvoir was not very responsive and my enquiry was not taken into account until I called them back 3 weeks from my initial enquiry. I had similar issues with other properties I enquired about, whereby there was no response / acknowledgement from Belvoir. Once the viewing was settled, we were happy with the service received and the agents Carly Holmes and Jordan Turner in Sheffield helped us throughout the move-in process in a speedy, personalised and responsive manner. Our agent in Sheffield Jordan Turner did a great job at helping us move in. He was always available and helped us sort out some of the issues to the property, liaising with different service providers for us in a professional manner.PositiveResponsiveness, Quality
5/5
GoogleI have just sold my place with 5 days using Belvoir. Jab Bains was a great help informing me on market conditions and pricing the property spot on. He was in touch with me constantly updating me on the situation, even texting me in the evening to ensure I had received all the information I needed and I have to say it is a pleasure dealing with him. Also a hands up for Sam in conveyancing who was straight on the ball and quickly got things moving and has kept me fully updated on that front. Thanks for your help Belvoir.
5/5
GoogleOne of the easiest letting agency's I had dealt with. I only visited their office to collect the keys. Everything was done online and it was very convenient. From the beginning Dayna was really helpful and replied to all my emails in timely manner. She was a professional. Kelly the client services manager was wonderful. She handled my application with Dayna and she made sure that I had everything I needed. The key collection was done smoothly and complied with the safety measures. Finding an apartment was a stressful experience, not anymore.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently had a viewing with Harriet. The property exceeded our expectations. Harriet was very friendly and helpful throughout the viewing as well as afterwards in the applications process when negotiating with the landlord. Responses were fast and efficient. Our experience has been very positive so far.
5/5
GoogleCarly Holmes ar sheffield city center was the Agent that help me sell 4 of my properties She serve me very well.She is kind and help me with other querries that I had
Thank you again for your feedback! We’re glad Carly was able to assist you with selling your properties and support you with your queries. We appreciate your kind words and continued trust in our team.
5/5
GoogleWe worked with Dawn to get our flat sorted and she was brilliant. She was great with communicating with us and keeping us updated on the process. She was amazing and got us moved in the property on the proposed date.
5/5
allAgentsSuperb service under tricky
Me and my girlfriend recently signed for a flat in Sheffield with Belvoir and their service has been nothing short of excellent. This is the first property we have rented since University and, with the hurdles a pandemic presents, it could have been tricky but the Belvoir team (especially Michaela, who was my contact throughout) made the process as simple as possible and answered every query we had as soon as they could. We will definitely look to use them again in the future.
5/5
GoogleBrilliant service, wonderful support for the purchase of my first house. Carly Holmes went above and beyond for me, she always responded probably and explained things to me in a way that made it easy to understand. She even worked to get the sale over the finish line while on holiday! I would definitely recommend and will keep them in mind for any future sales.
5/5
allAgentsDayna provided a fantastic
Dayna provided a fantastic service in assisting me with the process of renting a property via Belvoir. During a period in which I have been in contact with lots of Sheffield letting agents in search of a property to rent, Dayna’s service really stood out. She was incredibly friendly on the phone always taking the time to ask how I was which I felt was genuine, she was quick to respond to my emails and voicemail messages and always made me feel that she remembered who I was (compared to other Sheffield letting agents to whom I had to explain my situation every time I spoke with them). She made the process of securing a property to rent easy and stress-free, meaning I would likely use Belvoir in the future over other Sheffield letting agents.
5/5
allAgentsExceptional and proffessional
I can't praise enough the team in Belvour. They have been fair, honest and proffesional from the beginning. The friendly approach and respect towards my pricing wishes (even if it intilaly didn't coincide with the surrounding market) was the deciding factor to go with them. Their communication is exceptional, giving me weekly reports, texts, and phone calls throughout the process. Once the sale was agreed they also supported me in sorting out the minor issues the buyer had concerns with in a fair manner torwards not only me but also the buyer. Giving good advice in every decision that had to be made. In these difficult times of COVID19 I could not have found a better company to sell my house. A especial thanks to Jab and Carly for helping me through this process.
5/5
GoogleIf I could give a 6* review to Dawn Linfoot I definitely would, she's been an absolute gem the whole time! Really helped me out with our section 21 notice, made it a lot less stressful than it could've been for us! I'd recommend dawn and her team to anyone! Thank you so much.
Thank you for the great review Marcus, its nice to hear Dawn helped what was a stressful situation less stressful for you. Hope your happy in your new home
5/5
GoogleWe rented out an apartment in Sheffield as I had to make the move quickly for my new job. Nicola and Dayna were really helpful to us, making the move-in go as smoothly as possible without any issues. They are very accommodating and responsive, before and after renting the property. So, I want to thank both Nicola and Dayna for their wonderful customer care!
5/5
GoogleHarriet Delamore helped me the whole process from viewing to settling in well on my apartment now that i can say it My Home.
Thank you for your kind words! We’re so glad Harriet could support you throughout the process and that you’re happy in your new home.
1/5
GoogleI have just been informed 5 days before the planned move in date to Anchor Point , Sheffield that the property I paid a deposit for is no longer available. What is the point in having a deposit if it does not secure the property?! With less than a week until I need to move out my current flat, I have been left stranded with no help from Belvoir. Just a half-hearted apology and a bunch of broken promises. They have lied to me and strung me along for over a month, all because they promised something they could not give. I hope you are ashamed of yourselves Belvoir.
3/5
GoogleI would like to thank Kelly for all of her help. She stepped in to help out moving us into a new property offering her full support and updating me constantly via text and calls to answer any questions. Kelly has been you been available throughout the day to to communicate news. Arranging quickly a viewing and helping us get into a property. Even following up to make sure we are settled in our new home. I can't thank you enough for all of your help, it has been much appreciated.
5/5
GoogleIn general I've had a really good experience renting with Belvoir - they were proactive, friendly and very informative while I was applying for the property and have continued to provide good and responsive support since. When my landlord decided to sell the property there were some mistakes made in the notification process which caused me some distress, but they acted quickly to make things right after that and in particular Sarah Powell and Dawn Johnson have been really supportive, with Dawn kindly advocating for me during the deposit return. All round, would definitely recommend.
2/5
allAgentsNot completely terrible, but
Not completely terrible, but not exactly great. First, our move-in date was delayed because the agency only does move-ins on Friday. Then when I came into the office to sort everything, I was pressured on the spot to leave a positive review and then sent off to my new accommodation. I moved in with a housemate, but for the first week only I had keys. Emails were generally responded to quickly and they were helpful with repairs etc when needed, but the move-in / move-out processes were super stressful -- and we were charged a move-out fee (which was in the contract, but we weren't diligent enough when looking) which I've never had before, so be careful. Wouldn't recommend.
5/5
GoogleWe bought our house through Belvoir and were very happy with the process. Carly Holmes was pivotal to the experience, she was always quick to respond to our queries and did a great job of chasing the sellers and their solicitors (and chasing us when we needed it). Carly kept us informed at every stage and transformed what could have been a stressful experience into a straightforward and simple transaction.PositiveResponsiveness, Professionalism
5/5
allAgentsI do not have a bad word to
I do not have a bad word to say about either Michaela, or Nicola. Michaela was super helpful and efficient in helping us find a new flat, especially during such a tough time in the lockdown, we had managed to find and apply for the flat within 3 days. She is a credit to her job. Nicola has been super at answering all of our questions and ensuring we are ready to move in time. Cannot fault her.
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